• Natalie Ebsworth MNAEA
    Natalie Ebsworth MNAEA
  • Linda Parker MNAEA
    Linda Parker MNAEA
  • Claire Andrews
    Claire Andrews
  • John Allison
    John Allison
  • Kerrie Crawford-Hackley
    Kerrie Crawford-Hackley
  • Julie Hayman
    Julie Hayman
  • Sophie Morris
    Sophie Morris
  • Zoe Duke
    Zoe Duke
  • Kirsty Terrell
    Kirsty Terrell
  • Hannah Williams
    Hannah Williams
  • Helen Moore MNAEA
    Helen Moore MNAEA
Maitlands is an independent estate agents, marketing property in South East Cornwall, Plymouth and Dartmoor and the South Hams. At Maitlands we pride ourselves on the quality of our service and going above and beyond the call of duty for each and every client. With dedicated sales teams, we can cater for all aspects of buying and selling. Our teams can help you with the whole moving process, from arranging a mortgage, talking about the Help to Buy Scheme through to conveyancing and removals. Our Read full description... tried-and-tested approach sees our clients return to us time and time again. To find out more about our property services, contact us today to experience the difference.
Maitlands

8 Glanvilles Mill Ivybridge
Devon
PL21 9PS

01752 895379

Nov 20,2016
Minithumbup
By:
Nov 20,2016
Featured Review
0 people found
this helpful
I had two valuations, one from Connells and the other from Maitlands. Connells gave a high valuation, and when I didn't sign with them, kept pestering me with phone calls. From the first contact I had with Natalie when she came to value my mother's property right up to completion day Maitlands Ivybridge have been helpful, knowledgeable and went the extra mile. If all estate agents were like this moving would be an enjoyable pastime! John Allison was the person I had most contact with once a buye...
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Comment on agent fees
Money well spent considering all the assistance I received!
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By: Natalie Ebsworth
Nov 21, 2016
View all comments (1)
Hi Sarah. Thank you for taking the time to write such a lovely review and in particular, highlighting John's efforts that he made with your sale. We are very pleased that you felt that we went the "extra mile" as this is something that we aim to deliver on all occasions and I know that John was extremely happy to assist you with moving your furniture. It was a pleasure dealing with you and we hope that you will pop in when you are next in the area. Best wishes, Natalie.....
Oct 25,2016
Minithumbup
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Oct 25,2016
Featured Review
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this helpful
We are in the process of buying a property through Maitlands Ivybridge. We have found the whole team extremely helpful and proactive. We have been assisted in the main by John Allinson who has been courteous and flexible at all times. He has been respectful and knowledgeable. The team worked hard to secure the property we are now buying and I would not hesitate to recommend the whole team ....
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Comment on agent fees
N/A
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Oct 21,2016
Minithumbup
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Oct 21,2016
Featured Review
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we came to Maitlanda after being let down by the poor service at Connells. I wish we had come to you the first time. Julie was absolutely fantastic and so helpful and friendly. She also kept us informed every step of the way and was very knoewledgable in her job. My wife and I are absolutely delighted with the ongoing service we received from day one and would recommend Julie Hayman and Maitlands without hesitation. Thank you again...
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Comment on agent fees
good
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Oct 14,2016
Minithumbup
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Oct 14,2016
Featured Review
0 people found
this helpful
While not yet completing the sale of our property, we have found the staff in Ivybridge very helpful,professional and friendly. Having lived here for 20 years this has been a big step for us but they promised to help us every step of the way and they have. They have kept us informed at all times and achieved a sale very quickly. We cannot thank all of them enough....
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Comment on agent fees
While everyone dislikes paying agent fees, we feel they were worth it
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Oct 12,2016
Minithumbup
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Oct 12,2016
Featured Review
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A fantastic service provided by the whole team. From our first contact with John, whilst viewing a different property altogether, right through to him helping us to find the perfect property, the team couldn't have been more accommodating or helpful. Claire conducted one of the viewings, as well as often being a point of contact and was equally as helpful, professional and informative. Nothing has been too much trouble. Plus John put us in contact with a reliable and highly rated estate agent ...
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Oct 11,2016
Minithumbup
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Oct 11,2016
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Brilliant! Everybody we dealt with in this office was competent,kind, helpful, reassuring- we just really coudn't have had better service. A big thank you from us and we recommend them unreservedly...
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Comment on agent fees
Standard. They earned them!
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
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Maitlands Fine & Country have done a very professional job in selling our property. They were instructed in June 2015 & have been extremely helpful all the way through to completion of the sale. Initially through David & Linda & then when Claire took over as the main negotiator. Their 'after sale agreed' service in dealing with the buyers & solicitors has also been excellent....
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Comment on agent fees
Good
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Sep 09,2016
Minithumbup
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Sep 09,2016
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We were selling my elderly sister-in-law's bungalow and having instructed Maitlands (Ivybridge) about 4 years previously when the bungalow was withdrawn from sale, we had been so impressed with their care and attention, that we decided to use them again. Natalie and David dealt with the initial details and gave us a valuation which we thought was extremely favourable. Viewings began immediately and the property sold very quickly, after a minor glitch - out of their control. Claire and the remai...
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Comment on agent fees
We were more than happy with the fees.
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Aug 27,2016
Minithumbup
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Aug 27,2016
0 people found
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We have dealt with quite a few agents whilst looking for a new home. We found Maitlands one of the best. John was very friendly, professional and willing to go the extra mile for us. On the one occasion that John was not available Claire stepped in who again was charming and extremely helpful. We would highly recommend this agent for anyone looking for property in Ivybridge and surrounding areas....
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Comment on agent fees
Fair
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Aug 23,2016
Minithumbup
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Aug 23,2016
0 people found
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Maitlands 100% delivered on their promise in record time. Excellent customer service was provided and in particular John Allison who kept us up to date with progress and took the stress out of the sale. I would definitely use them again and highly recommend both Maitlands and John...
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Comment on agent fees
The fees were typical but the value for money was great
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Jul 18,2016
Minithumbup
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Jul 18,2016
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From valuation though to the sale Natalie has been professional, honest and candid even when sales have not reached their conclusion. Her perseverance and dogged determination ensured a sale was finally achieved. Her bright, cheerful and enthusiastic telephone manner has been a breath of fresh air. Jan was responsible for keeping us abreast of developments from acceptance through to completion. Her weekly updates, sometimes received with fear, have always been informative, but in a nice ge...
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Comment on agent fees
Fair and competitive.
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Jul 07,2016
Minithumbup
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Jul 07,2016
0 people found
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We purchased our new property through Maitland's. We were very satisfied with the customer service we received and would recommend Maitland's....
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Jul 05,2016
Minithumbup
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Jul 05,2016
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We recently sold our house through the Ivybridge branch of Maitlands and we have been really impressed by the service they provided. Natalie did a great job in generating interest in our property and getting the quick sale we were after. Zoe then did a fantastic job in overseeing what turned out to be a far from straightforward sale, helping hold the chain together and making sure everything completed. She was calm, reassuring and always friendly. We would have no hesitation in using Maitlands a...
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Comment on agent fees
Although Maitlands was not the cheapest of the Estate Agents we looked at, we feel in what was a complicated sale and purchase, they provided a great service and we believe they earned their money.
Was this helpful? Yes
May 17,2016
Minithumbdown
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May 17,2016
0 people found
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Buying my property was made easy and not as stressful as I had imagined with Maitlands. They kept me in the loop with everything that was happening with the process. As a first time buyer I was put at ease and all questions and concerns were answered clearly. I would like to say a big thank you to Zoe for keeping me updated, even when it was difficult to keep in touch because of the nature of my job. She is friendly, efficient and made the experience not as daunting as it could have been....
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May 16,2016
Minithumbup
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May 16,2016
1 people found
this helpful
After having 3 estate agents value the property we chose Maitlands because of the way they were going to do the viewings. This has worked out well as we sold for £10000 more than the asking price. I can't fault them, professional, cheery and a pleasure to work with. Very pleased we chose Maitlands....
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Comment on agent fees
The fees were slightly more than some but I am happy to pay that for the excellent service received.
Was this helpful? Yes
Apr 28,2016
Minithumbup
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Apr 28,2016
1 people found
this helpful
Really friendly, informative and professional. The bag of goodies was a lovely touch once we had completed. Thankyou.if we had any questions they were always answered...
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Apr 07,2016
Minithumbup
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Apr 07,2016
0 people found
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Buying 2 houses with David as our main contact was about as pleasant an experience as I could imagine buying a house could be. David was good humoured, friendly and respectful of our wishes throughout and we never felt pressured by David or any of the other staff to agree to anything we were not happy with, David is clearly very skilled at what he does...
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Comment on agent fees
N/A as we were buying
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Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
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In an age of cost cutting and getting a deal I was tempted to take the direct route to selling my house by either doing it myself or using an online only agent; I'm so glad I didn't. Having experienced how proactively the Ivybridge team work, not just for getting the listing spot on for the market, not just for the endless viewings, not just for the sale negotiations but also for the vendor/buyer relations and the excellent communications throughout. I have always been greeted with a smile and t...
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Comment on agent fees
The fees appear to be inline with the market so I suppose I can't comment too much about that. However, as a matter of principle I don't see the need to have a higher rate for multi-agent listings. I paid 2% because I had my house listed with two agents whereas the single rate was 1.58% If it was a case of the spoils were split I could understand but it was a "winner takes all" scenario so I believe 1.58% should have been the final fee.
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Apr 01,2016
Minithumbup
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Apr 01,2016
0 people found
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Having used Maitland's to buy and previous service from Davidand Linda it was the obvious choice. They had arranged 12 viewings before the property details had been printed, I had to do nothing as everything was arranged by the staff for all viewings and I was kept fully informed every step of the way. My daughter has also just used Maitland's to buy her first house....
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Apr 01,2016
Minithumbup
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Apr 01,2016
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Claire was fantastic. She was very helpful and thank you. She kept in contact all the time and came out when I asked to help. Would recommend any time...
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Mar 29,2016
Minithumbup
By:
Mar 29,2016
1 people found
this helpful
I bought my property from Maitlands and were impressed with them then. So I chose to sell with them too. I was very impressed by the fact that before my property was officially listed, we had 4 viewings booked. Maitlands conducted all the viewings, which was very important as I had to move away before the house was sold. I had good feedback, and my house sold in just over a month....
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Comment on agent fees
Negotiated what I thought was a reasonable fee. I wanted to go with an estate agent with a local physical presence, (who would conduct the viewings) so I knew it would be more than the fixed prices for internet only companies, but I thought it was worth the extra..
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Mar 24,2016
Minithumbup
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Mar 24,2016
0 people found
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Fine & Country Maitlands, were excellent from start to finish. They kept us well informed how our sale was progressing. Every team member played their part. We would certainly recommend them to friend & relatives. They were never too busy to answer any little queries we raised. Wonderful...
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Comment on agent fees
The agents worked hard for every penny of their fees
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By: Natalie Eller
Mar 29, 2016
View all comments (1)
Hello Claire. Thank you for your lovely review regarding the service that you have experienced from the Maitlands Fine and Country team. We are extremely pleased that we managed to secure you a buyer in the end and that you are now able to move on to your next adventure! We hope that you stay in touch as we will miss you! Kindest regards, Natalie....
Mar 17,2016
Minithumbup
By:
Mar 17,2016
0 people found
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Linda was instrumental in making sure that the purchase of a bungalow in Ivybridge by my 90 year old father went through to completion despite the inefficiencies of the vendors and their solicitors. Throughout the process Maitlands were informative helpful and professional. I would wholeheartedly recommend Linda Parker to anyone that is looking for a good honest and highly capable estate agent that will go the extra mile when needed. - Outstanding!...
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Comment on agent fees
We were the purchaser so fees don't apply
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By: Natalie Eller
Mar 23, 2016
View all comments (1)
Thank you Nigel for your very kind comments about Linda and I am pleased that you have been happy with the service that you have received. We wish your father all the happiness in his next home and we are positive that he will enjoy living in Ivybridge. You have definitely chosen a wonderful location. Kind regards, Natalie....
Mar 14,2016
Minithumbup
By:
Mar 14,2016
0 people found
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Recently completed our sale. From the first appointment with David and his advice to completion with communication through Claire was fab. An open day approach worked fantastic for us with accepted offer within 5 days. Many thanks...
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Comment on agent fees
Acceptable fees
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Mar 03,2016
Minithumbup
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Mar 03,2016
0 people found
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We have just purchased a house through Mainlands in Ivybridge. Claire has been a complete star from the beginning, showing us houses, proactively phoning with any new properties to view and keeping in touch. The whole process of purchasing our house has been made a lot easier by Claire, who has kept in contact not just with us but also with the solicitors and mortgage advisors. Thank you Claire....
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Jan 18,2016
Minithumbup
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Jan 18,2016
0 people found
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The performance of the Maitlands (Ivybridge) team was exemplary from beginning to end. The initial valuation exceeded our expectation and resulted in an excellent price achieved. The team are extremely personable and efficient and their communication is superb....
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Comment on agent fees
A little expensive but this is overcome by an excellent final sale price
Was this helpful? Yes
Jan 15,2016
Minithumbup
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Jan 15,2016
0 people found
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We Bought our first home through maitlands in ivybridge and were very impressed with the customer service. We were kept fully updated throughout the whole process and we were given lots of helpful advice by Claire Andrews....
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Comment on agent fees
N/a
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Jan 15,2016
Minithumbup
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Jan 15,2016
0 people found
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All the staff, especially Natalie, provided us with a first class service from start to finish. The were unfailingly supportive, professional and also available when necessary. When things got a little protracted they were able to offer alternative marketing strategies and had excellent contact with Solicitors etc. They demonstrated an enthusiasm for their work which was reflected on the property exchange when they were clearly as pleased as we were. We have no difficulty in recommending The Mai...
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Comment on agent fees
Perfectly acceptable
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Dec 12,2015
Minithumbup
By:
Dec 12,2015
0 people found
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We used Maitlands to sell our house in Ivybridge, and purchased our next house privately. We chose Maitlands as they seemed much more proactive from the early stages of the process; from the valuations and inviting us to view other houses. It turned out to be a good decision as we had an asking price offer a day after the property went on the market, with more viewings still booked in! David Turnbull was excellent; even though Maitlands only stood to benefit from our sale at the bottom of a 4 ho...
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Dec 02,2015
Minithumbup
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Dec 02,2015
0 people found
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We had a private buyer who in turn have just sold their house through Maitlands Ivybridge. As part of the chain, we were kept fully updated at all times by David Turnbull, who has been absolutely fantastic to deal with. He is very proactive and conducted post sale 'chasing' throughout the whole chain, dealing with all solicitors, estate agents and vendors. He gave us so much advice, which we found incredibly useful as this has been our first experience of being part of a chain (buying and sellin...
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Nov 06,2015
Minithumbup
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Nov 06,2015
0 people found
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Extremely helpful and professional, always there to answer questions or help pass on paperwork etc. Always called to see how we were getting on with the buying process, and felt really supported throughout the whole first time buying experience. All viewings arranged promptly with minimal stress too!...
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Oct 30,2015
Minithumbup
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Oct 30,2015
0 people found
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ABSOLUTELY FANTASTIC! We have just exchanged on a property and what should have been a straight forward sell turned out to be slightly more complicated. A stressful situation was handled impeccably by Natalie! Natalie was excellent from the moment she dealt with the sale. She made us feel like we were her 'only clients' and I'm sure given her total professionalism she has many many more than us! Natalie kept us fully in the loop at all times and nothing was ever too much. All other staff in the...
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By: Natalie
Nov 04, 2015
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Hi Ruth Thank you so much for your wonderful review that you have written about myself and my wonderful team. It is always very refreshing to receive such positive feedback and to know that what we do here makes a difference to our clients that are both buying and selling. I know the sale came with its complications, but together we were able to get the sale through to a successful exchange of contracts. Communication is definitely key! Thank you again for choosing us as your agent and we wis....
Oct 10,2015
Minithumbup
By:
Oct 10,2015
0 people found
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Claire and natalie and the rest of the team at maitlands were amazing. Claire andd the team went above and beyond to help us and did an excellent job chasing and making sure my purchase and salewent through smoothly. They were so helpful nothing was toomuch very efficient too. Thanks guys...
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By: Natalie
Oct 28, 2015
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Hi Fiona. Thank you very much for the kind review that you have left about the team. I know Claire worked tirelessly to get you moved and I'm very pleased to hear that you felt Claire went above and beyond to assist you- we know how much this move meant to you! We want to thank you for choosing the Maitlands Ivybridge Team to sell your home and we were really pleased that you chose to buy through us too. Please keep in touch and we hope to see you around the village soon.....
Sep 24,2015
Minithumbup
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Sep 24,2015
0 people found
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The team at Maitlands made the entire process of purchasing a house as stress less as possible. I cannot speak highly enough of them and service they provided. When me and my partner were ready to begin viewing houses and needed a mortgage advisor they recommended Nathan Reeves (Mortgage Advise Bureau) who once again I cannot speak highly enough of!! The entire service from the first viewing to collecting the keys was top draw!! I cannot highlight anything they didnt do and the list of things th...
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Sep 12,2015
Minithumbup
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Sep 12,2015
0 people found
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We purchased our home in Ivybridge 3 months ago and David Turnbull went above and beyond to make the process as smooth as possible. He always returned out calls or emails on the same day and unlike other agent he took on board that we work 9-5 and ensured his communications with us were at our preferred time or via email as we requested. It was a very challenging chain with challenging customers using other agents and Maitlands as a whole team used their excellent communication to ensure we were...
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Areas covered
  • PL21
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £120,000
  • Max: £1,270,000

Letting
  • Min: £0
  • Max: £152,000

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 12 0 63 0 50 1 3 1
Natalie Ebsworth MNAEA Natalie Ebsworth MNAEA
Branch Partner
33 reviews

About Natalie No description set View full profile
Linda Parker MNAEA Linda Parker MNAEA
Assistant Manager
14 reviews

About Linda No description set View full profile
Claire Andrews Claire Andrews
Property Consultant
28 reviews

About Claire No description set View full profile
John Allison John Allison
Property Consultant
5 reviews

About John No description set View full profile
Kerrie Crawford-Hackley Kerrie Crawford-Hackley
Trainee Property Consultant
0 reviews

About Kerrie No description set View full profile
Julie Hayman Julie Hayman
Moving Manager
1 reviews

About Julie No description set View full profile
Sophie Morris Sophie Morris
Moving Manager
5 reviews

About Sophie No description set View full profile
Zoe Duke Zoe Duke
Moving Manager/Finance Director
4 reviews

About Zoe No description set View full profile
Kirsty Terrell Kirsty Terrell
Administration Manager
1 reviews

About Kirsty No description set View full profile
Hannah Williams Hannah Williams
Sales Administrator
0 reviews

About Hannah No description set View full profile
Helen Moore MNAEA Helen Moore MNAEA
Operations Director
1 reviews

About Helen No description set View full profile

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Last updated at 1:24 PM 14/10/2016 by allAgents

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Last updated at 1:24 PM 14/10/2016 by allAgents

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