• Natalie Ebsworth MNAEA
    Natalie Ebsworth MNAEA
  • Helen Moore MNAEA
    Helen Moore MNAEA
  • Linda Parker MNAEA
    Linda Parker MNAEA
  • Claire Andrews
    Claire Andrews
  • John Allison
    John Allison
  • Zoe Duke
    Zoe Duke
  • Sophie Morris
    Sophie Morris
  • Julie Hayman
    Julie Hayman
  • Hannah Williams
    Hannah Williams
  • Kirsty Terrell
    Kirsty Terrell
Maitlands is an independent estate agents, marketing property in South East Cornwall, Plymouth and Dartmoor and the South Hams. At Maitlands we pride ourselves on the quality of our service and going above and beyond the call of duty for each and every client. With dedicated sales teams, we can cater for all aspects of buying and selling. Our teams can help you with the whole moving process, from arranging a mortgage, talking about the Help to Buy Scheme through to conveyancing and removals. Our Read full description... tried-and-tested approach sees our clients return to us time and time again. To find out more about our property services, contact us today to experience the difference.
Maitlands

8 Glanvilles Mill Ivybridge
Devon
PL21 9PS

01752 895379
Jun 26,2017
Minithumbup
Zoe Duke
By:
Jun 26,2017
0 people found
this helpful
Mailtlands in Ivybridge gained a sale on our 4 bed house and worked incredibly hard to do this. I was not aware of the home move team (Zoe) and the work they did after the sale was agreed to make sure that the sale completed. Without their help I am sure the sale would have fallen through, they sorted out problems for other people in the chain and regularly kept us up to date. Well done to the whole team....
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Comment on agent fees
I would prefer to pay less but they charged the least in the town, so good value.
Was this helpful? Yes
May 17,2017
Minithumbup
Sophie Morris
By:
May 17,2017
1 people found
this helpful
Whilst dealing with a representative from Maitlands we found that their customer service was excellent. In particular Sophie Morris did an excellent job keeping us informed throughout our purchase. I would recommend the Maitlands team to anyone....
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Comment on agent fees
N/A
Was this helpful? Yes
May 10,2017
Minithumbup
Linda Parker MNAEA
Zoe Duke
By:
May 10,2017
0 people found
this helpful
I am so glad that I chose Maitlands!! I have just sold a property in Cole Lane Ivybridge that had leased solar panels and needed quite a lot of refurbishment. Despite this, Linda and John were so positive and enthusiastic and, to my surprise, sold the property really quickly with their honest, upbeat professionalism. Nothing was too much trouble and they kept me informed every step of the way and negotiated a great price for me. Following the sale Zoe's calls to update me on the legal proces...
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Comment on agent fees
good.
Was this helpful? Yes
May 09,2017
Minithumbup
Zoe Duke
John Allison
By:
May 09,2017
0 people found
this helpful
I can't thank all the team at Maitlands enough for there hard work towards the purchase of our property. Their professionalism, communication and organisation has been second to none. I would highly recommend them and will definitely be using them again in the future....
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Mar 30,2017
Minithumbup
Linda Parker MNAEA
By:
Mar 30,2017
0 people found
this helpful
I have been extremely content with the attention to detail, professionalism and helpful advice given by Maitlands, resulting in a smooth sale during a quite short period of my house being on the market. Linda Parker is an impressive manager and representative of her company, and she ably leads an enthusiastic and knowledgeable team. They have been most helpful, especially given my absence abroad most of the time, between offering and closure. I am very grateful indeed to her and to John Allison...
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Comment on agent fees
Competitive, most reasonable. Good value for money
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By: Natalie Ebsworth
Mar 30, 2017
View all comments (1)
Hi Malcolm. Thank you very much for your kind review about Linda and the rest of the team here at Maitlands Ivybridge. I know the entire team in the office have played a part in your sale and have assisted you with the sale of your property despite you being in a different country. It honestly is a real pleasure to receive these reviews and we are also very grateful that you chose Maitlands Ivybridge to sell your property. We wish you all the best for the future. Kind regards, Natalie. ...
Mar 21,2017
Minithumbdown
By:
Mar 21,2017
0 people found
this helpful
Special mention must be made and credit given to Julie Hayman and John Allison who both went over and above when giving us help and guidance through the tricky task of selling our house. Even on completion day Julie was helping us along, a true ambassador for her profession. These two redeemed the whole experience with Maitlands. Prior to the sale being agreed, to a viewer Maitlands had previously introduced, we had made the decision to swap agents as we didn't feel Maitlands were being pro-act...
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Was this helpful? Yes
Feb 15,2017
Minithumbup
Linda Parker MNAEA
Claire Andrews
By:
Feb 15,2017
1 people found
this helpful
We sold our house through Maitlands Ivybridge and we dealt mostly with Linda and Claire, but also their colleagues. Linda and Claire are very professional and know their stuff, but they are also very warm, friendly and kind. They did all our house viewings, and we sold our property in less than a week. They were excellent with our dog Kenco and made sure he was ok when people were being shown round. They also dealt with the surveyors when we were unable to. They kept us well informed throughout ...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 04,2017
Minithumbup
Zoe Duke
By:
Jan 04,2017
0 people found
this helpful
All the staff at Ivybridge branch were fantastic helping with our sale. Once we had an offer on our house Zoe took over. She was incredible. The house we purchased proved difficult to exchange contracts. Zoe phoned and chased everyone on our behalf. She went the extra mile to help and did more than was required of an Estate Agent . We think she was as delighted as we were when contracts were signed less than a week before the move. Without the work she did on our behalf we doubt we would have m...
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Comment on agent fees
Worth every penny
Was this helpful? Yes
Dec 08,2016
Minithumbup
Zoe Duke
By:
Dec 08,2016
0 people found
this helpful
I would just like to say thankyou, a big thankyou to Zoe , for the aftercare and effort we received from her, for the moment it got passed over for her to look after we were treated so well. She kept us informed throughout the whole purchase. It was a hard and stressful time for us and she did her up most to make sure everything worked out the way it should have. It almost felt like we were the only clients she had because she dedicated her time to us so well it made us feel so valued as custome...
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Nov 20,2016
Minithumbup
John Allison
Natalie Ebsworth MNAEA
By:
Nov 20,2016
0 people found
this helpful
I had two valuations, one from Connells and the other from Maitlands. Connells gave a high valuation, and when I didn't sign with them, kept pestering me with phone calls. From the first contact I had with Natalie when she came to value my mother's property right up to completion day Maitlands Ivybridge have been helpful, knowledgeable and went the extra mile. If all estate agents were like this moving would be an enjoyable pastime! John Allison was the person I had most contact with once a buye...
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Comment on agent fees
Money well spent considering all the assistance I received!
Was this helpful? Yes
By: Natalie Ebsworth
Nov 21, 2016
View all comments (1)
Hi Sarah. Thank you for taking the time to write such a lovely review and in particular, highlighting John's efforts that he made with your sale. We are very pleased that you felt that we went the "extra mile" as this is something that we aim to deliver on all occasions and I know that John was extremely happy to assist you with moving your furniture. It was a pleasure dealing with you and we hope that you will pop in when you are next in the area. Best wishes, Natalie. ...
Oct 25,2016
Minithumbup
John Allison
By:
Oct 25,2016
0 people found
this helpful
We are in the process of buying a property through Maitlands Ivybridge. We have found the whole team extremely helpful and proactive. We have been assisted in the main by John Allinson who has been courteous and flexible at all times. He has been respectful and knowledgeable. The team worked hard to secure the property we are now buying and I would not hesitate to recommend the whole team ....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 21,2016
Minithumbup
Julie Hayman
By:
Oct 21,2016
0 people found
this helpful
we came to Maitlanda after being let down by the poor service at Connells. I wish we had come to you the first time. Julie was absolutely fantastic and so helpful and friendly. She also kept us informed every step of the way and was very knoewledgable in her job. My wife and I are absolutely delighted with the ongoing service we received from day one and would recommend Julie Hayman and Maitlands without hesitation. Thank you again...
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Comment on agent fees
good
Was this helpful? Yes
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
While not yet completing the sale of our property, we have found the staff in Ivybridge very helpful,professional and friendly. Having lived here for 20 years this has been a big step for us but they promised to help us every step of the way and they have. They have kept us informed at all times and achieved a sale very quickly. We cannot thank all of them enough....
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Comment on agent fees
While everyone dislikes paying agent fees, we feel they were worth it
Was this helpful? Yes
Oct 12,2016
Minithumbup
John Allison
Claire Andrews
By:
Oct 12,2016
0 people found
this helpful
A fantastic service provided by the whole team. From our first contact with John, whilst viewing a different property altogether, right through to him helping us to find the perfect property, the team couldn't have been more accommodating or helpful. Claire conducted one of the viewings, as well as often being a point of contact and was equally as helpful, professional and informative. Nothing has been too much trouble. Plus John put us in contact with a reliable and highly rated estate agent ...
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Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Brilliant! Everybody we dealt with in this office was competent,kind, helpful, reassuring- we just really coudn't have had better service. A big thank you from us and we recommend them unreservedly...
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Comment on agent fees
Standard. They earned them!
Was this helpful? Yes
Oct 07,2016
Minithumbup
Claire Andrews
Linda Parker MNAEA
By:
Oct 07,2016
0 people found
this helpful
Maitlands Fine & Country have done a very professional job in selling our property. They were instructed in June 2015 & have been extremely helpful all the way through to completion of the sale. Initially through David & Linda & then when Claire took over as the main negotiator. Their 'after sale agreed' service in dealing with the buyers & solicitors has also been excellent....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 09,2016
Minithumbup
Natalie Ebsworth MNAEA
Claire Andrews
By:
Sep 09,2016
0 people found
this helpful
We were selling my elderly sister-in-law's bungalow and having instructed Maitlands (Ivybridge) about 4 years previously when the bungalow was withdrawn from sale, we had been so impressed with their care and attention, that we decided to use them again. Natalie and David dealt with the initial details and gave us a valuation which we thought was extremely favourable. Viewings began immediately and the property sold very quickly, after a minor glitch - out of their control. Claire and the remai...
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Comment on agent fees
We were more than happy with the fees.
Was this helpful? Yes
Aug 27,2016
Minithumbup
John Allison
Claire Andrews
By:
Aug 27,2016
0 people found
this helpful
We have dealt with quite a few agents whilst looking for a new home. We found Maitlands one of the best. John was very friendly, professional and willing to go the extra mile for us. On the one occasion that John was not available Claire stepped in who again was charming and extremely helpful. We would highly recommend this agent for anyone looking for property in Ivybridge and surrounding areas....
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 23,2016
Minithumbup
John Allison
By:
Aug 23,2016
0 people found
this helpful
Maitlands 100% delivered on their promise in record time. Excellent customer service was provided and in particular John Allison who kept us up to date with progress and took the stress out of the sale. I would definitely use them again and highly recommend both Maitlands and John...
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Comment on agent fees
The fees were typical but the value for money was great
Was this helpful? Yes
Jul 18,2016
Minithumbup
Natalie Ebsworth MNAEA
By:
Jul 18,2016
0 people found
this helpful
From valuation though to the sale Natalie has been professional, honest and candid even when sales have not reached their conclusion. Her perseverance and dogged determination ensured a sale was finally achieved. Her bright, cheerful and enthusiastic telephone manner has been a breath of fresh air. Jan was responsible for keeping us abreast of developments from acceptance through to completion. Her weekly updates, sometimes received with fear, have always been informative, but in a nice ge...
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Comment on agent fees
Fair and competitive.
Was this helpful? Yes
Jul 07,2016
Minithumbup
Claire Andrews
By:
Jul 07,2016
0 people found
this helpful
We purchased our new property through Maitland's. We were very satisfied with the customer service we received and would recommend Maitland's....
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Was this helpful? Yes
Jul 05,2016
Minithumbup
Natalie Ebsworth MNAEA
By:
Jul 05,2016
0 people found
this helpful
We recently sold our house through the Ivybridge branch of Maitlands and we have been really impressed by the service they provided. Natalie did a great job in generating interest in our property and getting the quick sale we were after. Zoe then did a fantastic job in overseeing what turned out to be a far from straightforward sale, helping hold the chain together and making sure everything completed. She was calm, reassuring and always friendly. We would have no hesitation in using Maitlands a...
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Comment on agent fees
Although Maitlands was not the cheapest of the Estate Agents we looked at, we feel in what was a complicated sale and purchase, they provided a great service and we believe they earned their money.
Was this helpful? Yes
May 17,2016
Minithumbdown
Zoe Duke
By:
May 17,2016
0 people found
this helpful
Buying my property was made easy and not as stressful as I had imagined with Maitlands. They kept me in the loop with everything that was happening with the process. As a first time buyer I was put at ease and all questions and concerns were answered clearly. I would like to say a big thank you to Zoe for keeping me updated, even when it was difficult to keep in touch because of the nature of my job. She is friendly, efficient and made the experience not as daunting as it could have been....
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Was this helpful? Yes
May 16,2016
Minithumbup
Linda Parker MNAEA
Natalie Ebsworth MNAEA
By:
May 16,2016
1 people found
this helpful
After having 3 estate agents value the property we chose Maitlands because of the way they were going to do the viewings. This has worked out well as we sold for £10000 more than the asking price. I can't fault them, professional, cheery and a pleasure to work with. Very pleased we chose Maitlands....
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Comment on agent fees
The fees were slightly more than some but I am happy to pay that for the excellent service received.
Was this helpful? Yes
Apr 28,2016
Minithumbup
Natalie Ebsworth MNAEA
By:
Apr 28,2016
1 people found
this helpful
Really friendly, informative and professional. The bag of goodies was a lovely touch once we had completed. Thankyou.if we had any questions they were always answered...
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Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
Buying 2 houses with David as our main contact was about as pleasant an experience as I could imagine buying a house could be. David was good humoured, friendly and respectful of our wishes throughout and we never felt pressured by David or any of the other staff to agree to anything we were not happy with, David is clearly very skilled at what he does...
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Comment on agent fees
N/A as we were buying
Was this helpful? Yes
Apr 07,2016
Minithumbup
By:
Apr 07,2016
0 people found
this helpful
In an age of cost cutting and getting a deal I was tempted to take the direct route to selling my house by either doing it myself or using an online only agent; I'm so glad I didn't. Having experienced how proactively the Ivybridge team work, not just for getting the listing spot on for the market, not just for the endless viewings, not just for the sale negotiations but also for the vendor/buyer relations and the excellent communications throughout. I have always been greeted with a smile and t...
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Comment on agent fees
The fees appear to be inline with the market so I suppose I can't comment too much about that. However, as a matter of principle I don't see the need to have a higher rate for multi-agent listings. I paid 2% because I had my house listed with two agents whereas the single rate was 1.58% If it was a case of the spoils were split I could understand but it was a "winner takes all" scenario so I believe 1.58% should have been the final fee.
Was this helpful? Yes
Apr 01,2016
Minithumbup
Linda Parker MNAEA
By:
Apr 01,2016
0 people found
this helpful
Having used Maitland's to buy and previous service from Davidand Linda it was the obvious choice. They had arranged 12 viewings before the property details had been printed, I had to do nothing as everything was arranged by the staff for all viewings and I was kept fully informed every step of the way. My daughter has also just used Maitland's to buy her first house....
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Was this helpful? Yes
Apr 01,2016
Minithumbup
Claire Andrews
By:
Apr 01,2016
0 people found
this helpful
Claire was fantastic. She was very helpful and thank you. She kept in contact all the time and came out when I asked to help. Would recommend any time...
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Was this helpful? Yes
Mar 29,2016
Minithumbup
By:
Mar 29,2016
1 people found
this helpful
I bought my property from Maitlands and were impressed with them then. So I chose to sell with them too. I was very impressed by the fact that before my property was officially listed, we had 4 viewings booked. Maitlands conducted all the viewings, which was very important as I had to move away before the house was sold. I had good feedback, and my house sold in just over a month....
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Comment on agent fees
Negotiated what I thought was a reasonable fee. I wanted to go with an estate agent with a local physical presence, (who would conduct the viewings) so I knew it would be more than the fixed prices for internet only companies, but I thought it was worth the extra..
Was this helpful? Yes
Areas covered
  • PL21
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £120,000
  • Max: £1,270,000

Letting
  • Min: £0
  • Max: £152,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 12 0 68 1 53 1 3 1
Natalie Ebsworth MNAEA Natalie Ebsworth MNAEA
Branch Partner
33 reviews

About Natalie No description set View full profile
Helen Moore MNAEA Helen Moore MNAEA
Operations Director
1 reviews

About Helen No description set View full profile
Linda Parker MNAEA Linda Parker MNAEA
Assistant Manager
17 reviews

About Linda No description set View full profile
Claire Andrews Claire Andrews
Property Consultant
29 reviews

About Claire No description set View full profile
John Allison John Allison
Property Consultant
6 reviews

About John No description set View full profile
Zoe Duke Zoe Duke
Moving Manager/Finance Director
10 reviews

About Zoe No description set View full profile
Sophie Morris Sophie Morris
Moving Manager
8 reviews

About Sophie No description set View full profile
Julie Hayman Julie Hayman
Moving Manager
5 reviews

About Julie No description set View full profile
Hannah Williams Hannah Williams
Sales Administrator
0 reviews

About Hannah No description set View full profile
Kirsty Terrell Kirsty Terrell
Administration Manager
1 reviews

About Kirsty No description set View full profile

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Last updated at 1:24 PM 14/10/2016 by allAgents

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Last updated at 1:24 PM 14/10/2016 by allAgents

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