• Carey Gilliland
    Carey Gilliland
  • Willum Long
    Willum Long
  • Amanda Harris
    Amanda Harris
  • Sarah Carpenter
    Sarah Carpenter
  • Davina Cook
    Davina Cook
  • claim your profile
    Louise Gilham
Independent partner operated estate and letting agents working across Bath and surrounding villages. Between our team of six partners, we have decades of experience in Bath property - pop in and see us or call for advice!
Madison Oakley Estate Agents

9 Moorland Road Oldfield Park, Bath
Somerset
BA2 3PL

01225 466525

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
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I am extremely grateful with the professional and excellent service that I have received over the past year with Madison Oakley Estate Agents in Moorland Road, Bath with the selling of my matrimonial home. I was especially grateful to Carey & Sarah who kept me constantly informed the whole time with the progress of viewings, offers and solicitors queries. If it hadn't been for Carey keeping me fully updated with the problems from the conveyancing solicitors, for me to write a complaint to ...
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Comment on agent fees
Very pleased with Agent's fees due to all the stress and hassle that it must have been constantly keeping two separate vendors informed
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Nov 29,2016
Minithumbup
By:
Nov 29,2016
Featured Review
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Excellent service, always helpful on questions and fast to respond Very professional and easy to deal with! Staff very friendly...
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Comment on agent fees
Very competitive
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Nov 22,2016
Minithumbup
By:
Nov 22,2016
Featured Review
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We received an excellent service from Madison Oakley when selling our house. Carey took us through the valuation process and showing vendors around. Our house was priced correctly and sold within a week. There was a long delay between finding buyers for our property and them us finding the property we wanted to buy. Sarah kept in regular contact with us during this time. We always had quick responses either by email or phone from Sarah. Overall the service was fantastic....
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Comment on agent fees
We were very happy with the rate we were given.
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Nov 16,2016
Minithumbup
By:
Nov 16,2016
Featured Review
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I recently sold my house through Madison Oakley, they are very professional and extremely helpful. Sarah was an absolute star, helping me when I was getting cold feet and keeping me informed of all new developments....
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Comment on agent fees
Very competitive
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Oct 06,2016
Minithumbup
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Oct 06,2016
Featured Review
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My boyfriend and I dealt with both Sarah and Carey when buying our first home in Oldfield Park. We felt that the help and service of Carey and Sarah was professional and honest from viewing houses and throughout the buying process. From our experience as a buyer, we'd recomment Madison Oakley....
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Comment on agent fees
Not applicable - buyers
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Nov 14,2016
Minithumbdown
By:
Nov 14,2016
0 people found
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Madison Oakley could have caused a new family to lose over £50,000 on our house sale!! We contacted Madison Oakley first for an valuation on our property. Though we booked with them first, we wanted a second opinion for a balanced view on our property's worth. Luckily the second agent came out before, because Madison Oakley grossly undervalued our house! The other agent valued our house at around £220-£240k, with an absolute maximum asking price of £250k. The agent from ...
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Comment on agent fees
Not competitive, even their "special offer" for the"slow market" was higher than most other agencies in Bath at the time.
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Jul 05,2016
Minithumbup
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Jul 05,2016
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First class service from first contact to completion of sale. Very professional and kept us informed throughout. Always responded promptly to any messages left when out of the office....
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Comment on agent fees
Very fair. Competitive rate quoted, no negotiation needed
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Jun 16,2016
Minithumbup
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Jun 16,2016
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From the initial call requesting a valuation Sarah was professional, friendly and extremely efficient. Carey joined Sarah in providing help and advice along the way which was very much appreciated, especially as it was my first sale. I was kept in the loop and felt well supported throughout the whole process which was challenging at times. I'd have no hesitation in using Madison Oakley again and will strongly recommend MO to anyone looking to buy or sell in the area....
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May 11,2016
Minithumbup
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May 11,2016
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Carey was extremely knowledgeable and helpful when showing us around the flat. Once the offer was accepted he continued to support us and responded much more quickly that the solicitors!. He passed our queries to the vendor and returned the responses very promptly. Thank you!...
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Apr 11,2016
Minithumbup
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Apr 11,2016
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Completed on a property in March 2016 after a lengthy purchase (my chain). Throughout this time the Madison Oakley team, and in particular Sarah Carpenter, were nothing short of completely professional and kept me informed of any development on a regular basis. Extremely friendly and professional agents who I would have no qualms in instructing to sell a property or purchasing through again....
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N/A
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Apr 11,2016
Minithumbup
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Apr 11,2016
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The sale of my property was a long and protracted one due to complexities further down the chain. However throughout the process I found that Madison Oakley provided an extremely professional service and, in my opinion, went the extra mile to keep me informed and also liaise with my solicitor as often as was required. I am sure all of the staff in the team provide high quality customer service, but I would like to include a special mention for Sarah Carpenter, who was my regular contact within...
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Comment on agent fees
The fees were set out at the beginning of the process and I was happy they represented a fair and reasonable price comparable within the industry
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Mar 31,2016
Minithumbup
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Mar 31,2016
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Purchasing the property I was very happy with the prompt service that I received from Sarah, Carey and Willum at Madison Oakley. I needed to complete before the stamp duty deadline and they did everything they could to help with this. I would be happy to recommend dealing with them....
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Comment on agent fees
N/A
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Mar 24,2016
Minithumbup
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Mar 24,2016
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Carey and Sarah at Madison Oakley helped us through a long and tricky house sale last year. They were excellent- unfailingly helpful, calm and always easy to contact. We would not hesitate to recommend them to anyone....
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Oct 22,2015
Minithumbup
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Oct 22,2015
0 people found
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Carey from Madison Oakley was a breath of fresh air after some disappointing service from other estate agents in the area. He offered helpful advice early on, was easily contactable throughout the process, and really did help out every step of the way, chasing up solicitors etc. Thank you!...
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Oct 16,2015
Minithumbup
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Oct 16,2015
0 people found
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Madison Oakley were impressive throughout the sale of my house. During the process , I dealt with Carey exclusively, who was unfailingly courteous, professional and very patient. On several occasasions he took time to explain carefully to me what was happening. I would recommend them unreservedly and hope their business thrives in Bath....
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Comment on agent fees
I think the fees are very fair.
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Oct 14,2015
Minithumbup
By:
Oct 14,2015
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Excellent service. Turned a traumatic experience into an enjoyable one. Carey did all the work. We did nothing. He also found us an excellent conveyancing solicitor....
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Comment on agent fees
I didn't realise VAT was payable on fees until the final bill. Maybe this could be made more clear.
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Oct 12,2015
Minithumbup
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Oct 12,2015
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Excellent service, Sarah was alway on the end of the line to help whenever she could with any issues. If I needed to ask her any questions regarding our purchase she always got back to me as promised as soon as she could. Sarah was always friendly and curtious. Am extremely happy with the service Madison Oakley gave and would defiantly be happy to use them again and also to recommend them to friends and family. Many thanks to you Sarah for all your help and supports. X...
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Oct 12,2015
Minithumbup
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Oct 12,2015
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This is the second property we have purchased through this Agency. The advice and assistance during the process has been brilliant. Thank you to Carey, Sarah and Davina for all your help - thoroughly recommend Madison Oakley for their service....
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Oct 09,2015
Minithumbup
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Oct 09,2015
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We are delighted with the service provided by Madison Oakley over the last three years. Tenants issues are dealt with promptly while we have sought advice on a number of issues; all of which have been expertly resolved. Regarding communication, we have found all staff members to be very professional....
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Comment on agent fees
Fees charged to the landlord are fair and we are so pleased that Madison Oakley does not charge fees to the student tenants.
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Sep 28,2015
Minithumbup
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Sep 28,2015
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This was the second time we approached Madisaon -Oakley about an advertised property to let. The first was, looking back at it, a little small for our needs although very nice, and on that occasion we missed out on the property anyway. This worked in our favour as when we approached Will again, he was extremely helpful. I saw the property immediately and although it was in the middle of a quite substantial renovation, I could see it was perfect for our needs and fell in love with it. We put in...
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Comment on agent fees
There were no agency fees, only referencing which was very reasonable.
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Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
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I have used Madison Oakley for four years. As a tenant I have found them to be an excellent agency. the property was as described, the process of viewing was simple and convenient and completed very professionally. Dealing with reference checks and deposits was also easy and their fees were extremely reasonable compared with other letting agents in the Bath area. Since moving in to the property they have been respectful when completing the necessary checks on the property. We have only had a cou...
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Comment on agent fees
Madison Oakley has a very fair and easily understood fee system and is much better than other local agents.
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Sep 23,2015
Minithumbup
By:
Sep 23,2015
0 people found
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From the word go my wife and I experienced a high level service from Carey and Sarah. A real friendly approach with a lovely personal touch. Carey and Sarahs extensive experience was visible at all times, this made our selling experience straight forward from start to completion. If I ever move again I know where we will go to do so, Madison Oakley....
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Sep 21,2015
Minithumbup
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Sep 21,2015
0 people found
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Madison Oakley have managed the Tenancy of my property for a period of almost three years. During that time I have found them to be highly professional in all our dealings. Communication has been first class at all times through Willum and his excellent support staff. Tenants selected have honoured their obligations and respected the property. Physical needs of the house have been identified quickly and remedial repair undertaken where necessary to my entire satisfaction. Highly recommended....
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Sep 21,2015
Minithumbup
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Sep 21,2015
0 people found
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We had very helpful advise and prompt service. They arranged all the documentation as required and guided us through the process. We will be using them again....
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Sep 18,2015
Minithumbup
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Sep 18,2015
0 people found
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Excellent experience. Rearranged appointments to accommodate getting keys to us later than arranged. Even lent us some curtains for our first night! No admin fee and so far very pleased with communication, etc....
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Sep 15,2015
Minithumbup
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Sep 15,2015
0 people found
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From the initial meeting, right through to the completion of our sale, I was impressed by Carey and all the staff at Madison Oakley. This was the first sale for us, and Carey was always incredibly courteous, helpful and informative, even with my perhaps naive questions at times! I was impressed by the knowledge and obvious experience of the market in Bath. I appreciated the efficiency and follow up whilst we waited for paperwork and legal processes. Thank you very much to all the team. I would...
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Jul 04,2015
Minithumbup
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Jul 04,2015
0 people found
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I have used MO for letting and selling and have no hesitation in recommending this Company for both. The Staff are all extremely professional, helplful and go that extra mile to ensure that you are fully informed on every aspect of your letting/sale. Sarah, Carey, Willum, Davina and Jayne were all aware of every aspect of our recent sale and their customer service and expertise is top notch. They are all extremely friendly and genuine, and make a great Team. Thank you....
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Jun 12,2015
Minithumbup
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Jun 12,2015
0 people found
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The team at Madison Oakley have restored my faith in estate agents - they have all provided an excellent service. Every time I phoned, if the person I needed was not available they always phoned me back as promised. As I was selling the property whilst living away, the assistance they provided was invaluable, and always seemed to be given willingly and with humour. I cannot thank them enough for all their help....
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Jun 08,2015
Minithumbup
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Jun 08,2015
0 people found
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They proved to be very warm, friendly and above all else very professional. The Company Staff were very helpful at all times....
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May 10,2015
Minithumbup
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May 10,2015
0 people found
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Absolutely fantastic service- Carey was so knowledgeable and helpful. Nothing was too much trouble and he went that extra mile. I couldn't recommend highly enough! Many thanks...
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Comment on agent fees
Very competitive
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Apr 23,2015
Minithumbup
By:
Apr 23,2015
0 people found
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We had a Student Let property we wished to sell. I contacted three companies and was rather surprised to find that there were very different views as to the selling price of the property despite the similar potential rental of the property. Sarah Carpenter said she believed she could get a rental figure that would result in a sale significantly higher than the other agents. Despite some issues with the property that were of real concern to us, Sarah Carpenter was true to her word and achieved t...
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Comment on agent fees
The one other agent we considered offered to drop their fee by 1/4%. Madison Oakley agreed to this. I offered an increase in the fee if they could accomplish the proposed sale price. We were more than happy with the fee paid with the sale price we received.
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Apr 06,2015
Minithumbup
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Apr 06,2015
0 people found
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If we lived in America, Madison Oakley might be in danger of being known by another name than 'estate agent'. 'Move counsellors' might be a more apt description, or as masters of their trade, 'moveologists'. From start to finish, they have been a first class service, outstripping every other agent we have dealt with. We chose Madison Oakley because they were realistic. We had three valuations on our house, and they came out somewhere in the middle to upper section - but were not the highest. C...
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Comment on agent fees
Madison certainly work for their money - in fact they go above an beyond, so unlike some, you know they're working for you and have your interests at heart. Would I have gone online and done it all myself? NEVER.
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Mar 31,2015
Minithumbup
By:
Mar 31,2015
0 people found
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We selected Madison Oakley as our agent as we bought the property through them 4 years ago and found the service then to be very good-it was also important to us that they were local, independent and had a good knowledge of the local area. This time around we found the experience with Madison Oakley to be very professional, with good communication - which we felt was the key thing for any vendor. Sarah and Carey were fantastic and went the extra mile to make sure that we secured a good buyer af...
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Comment on agent fees
Competitive rate, and honoured a charge of just 1% due to us being previous customers
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Feb 27,2015
Minithumbup
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Feb 27,2015
0 people found
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The whole process was carefully handled without fuss or pressure. We were kept in the loop throughout and really appreciated the sound advice given to us by Kerry and the staff...
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Comment on agent fees
Still waiting for the costings via the solicitor!
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Feb 16,2015
Minithumbup
By:
Feb 16,2015
0 people found
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We registered with Madison Oakley to sell our property and were also requesting details of properties to buy. Sarah was very professional, friendly, and honest with suggestions to improve our chances of selling and recommending properties to view. Carey and Davina also provided a great service and the communication from all was excellent. Everyone was always happy to have a chat when we popped into the office to find out what was going on and we were kept informed every step of the way. We are t...
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Areas covered
  • BA1
  • BA2
  • BA3
  • BS39
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 82% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £102,500
  • Max: £480,000

Letting
  • Min: £0
  • Max: £0

NAEA RICS TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 3 0 36 0 17 0 0 1
Carey Gilliland Carey Gilliland
Partner
44 reviews

About Carey FNAEA CPEANAEA Licensed View full profile
Willum Long Willum Long
Partner
6 reviews

About Willum No description set View full profile
Amanda Harris Amanda Harris
0 reviews

About Amanda No description set View full profile
Sarah Carpenter Sarah Carpenter
29 reviews

About Sarah No description set View full profile
Davina Cook Davina Cook
2 reviews

About Davina No description set View full profile
Louise Gilham Louise Gilham
Partner
0 reviews

About Louise No description set View full profile

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Fees

Tailored fees offered to match your individual requirements for selling. We reflect your marketing needs in our fee structure.
Last updated at 11:43 AM 05/05/2016 by allAgents

Complaints Procedure

We are not only members of the Property Ombudsman but also fully licensed NAEA members so have various options for recourse. In the first instance, please contact one of our partners.
Last updated at 11:43 AM 05/05/2016 by allAgents

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