• Carey Gilliland
    Carey Gilliland
  • Willum Long
    Willum Long
  • Amanda Doyle
    Amanda Doyle
  • Sarah Carpenter
    Sarah Carpenter
  • Davina Cook
    Davina Cook
  • Louise Gilham
    Louise Gilham
Independent partner operated estate and letting agents working across Bath and surrounding villages. Between our team of six partners, we have decades of experience in Bath property - pop in and see us or call for advice!
Madison Oakley Estate Agents

9 Moorland Road Oldfield Park, Bath
Somerset
BA2 3PL

01225 466525
Apr 24,2017
Minithumbup
Carey Gilliland
Amanda Doyle
By:
Apr 24,2017
0 people found
this helpful
Madison Oakley handled my sale and purchase which completed last month. Throughout the whole process Carey, Amanda, Sarah and Louise were extremely responsive, helpful, professional and supportive. Every time I contacted them with a query or request they responded immediately. They were always friendly and supportive in times of stress. They remained professional throughout. Even when something wasn't their responsibility they did their best to help me out with it. I am certain that we wouldn't ...
read full review
Comment on agent fees
Fair price for outstanding service.
Was this helpful? Yes
Apr 13,2017
Minithumbup
Carey Gilliland
By:
Apr 13,2017
0 people found
this helpful
Carey and the team were incredibly knowledgeable, professional and helpful throughout the whole process of selling my house in Oldfield Park. Carey's valuation and strategy were spot on, they lined up a buyer very quickly, and made the process as painless as possible. I couldn't recommend more highly!...
read full review
Comment on agent fees
Very reasonable fees
Was this helpful? Yes
Mar 03,2017
Minithumbup
Sarah Carpenter
By:
Mar 03,2017
0 people found
this helpful
We bought a flat that was being sold by Madison Oakley. Sarah was very communicative throughout the whole process and the flat was immaculate when we completed....
read full review
Was this helpful? Yes
Feb 17,2017
Minithumbup
Sarah Carpenter
Carey Gilliland
By:
Feb 17,2017
0 people found
this helpful
Great service. All staff were very friendly, knowledgeable and helpful. I would definitely recommend them to anyone thinking of selling a property in Bath....
read full review
Comment on agent fees
Very reasonable.
Was this helpful? Yes
Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
Nice and friendly customer service. I was however disappointed that there was an outstanding debt on the pay as you go meters for electric and gas of around £35.00 which I've paid and not been able to claim back yet and in addition I asked for the shed to be emptied before I completed and was told by the estate agents that the seller would do this, however when I completed - the shed still had rubbish in and I will now need to pay for a skip to clear the rubbish myself....
read full review
Was this helpful? Yes
Dec 22,2016
Minithumbup
Carey Gilliland
Louise Gilham
By:
Dec 22,2016
0 people found
this helpful
Highly professional yet also incredibly amiable, with an almost 'Delphi' level of awareness in reference to property generally and going 'the extra mile' for the customer specifically. I absolutely agree with a reviewer , who said...'genuinely the nicest people in the property .......industry' totally customer centred and service focused. There's not much more I can say....top drawer....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Dec 22,2016
Minithumbup
Carey Gilliland
Louise Gilham
By:
Dec 22,2016
0 people found
this helpful
Carey and Louise both gave an incredibly personal service. It didn't feel like they just wanted the sale and were therefore very accommodating of our busy lives. In addition, Carey's local knowledge and extensive understanding of the area, added to the whole experience....
read full review
Comment on agent fees
Appropriate
Was this helpful? Yes
Dec 08,2016
Minithumbup
By:
Dec 08,2016
0 people found
this helpful
Carey and the team at Madison Oakley were fantastic in facilitating the purchase of our first home. My wife and I found them approachable, friendly and always available to talk. As first time buyers they were also patient with us and explained everything clearly....
read full review
Was this helpful? Yes
Dec 07,2016
Minithumbup
Carey Gilliland
Amanda Doyle
By:
Dec 07,2016
0 people found
this helpful
Genuinely the nicest people in the property business we've ever dealt with. They were professional, attentive and efficient as well. We used them thanks to a glowing recommendation from a friend, and we were very happy with the service....
read full review
Comment on agent fees
They offered us a good deal as it was a recommendation from a previous customer, it was very competitive
Was this helpful? Yes
Dec 02,2016
Minithumbup
Carey Gilliland
Sarah Carpenter
By:
Dec 02,2016
0 people found
this helpful
I am extremely grateful with the professional and excellent service that I have received over the past year with Madison Oakley Estate Agents in Moorland Road, Bath with the selling of my matrimonial home. I was especially grateful to Carey & Sarah who kept me constantly informed the whole time with the progress of viewings, offers and solicitors queries. If it hadn't been for Carey keeping me fully updated with the problems from the conveyancing solicitors, for me to write a complaint to ...
read full review
Comment on agent fees
Very pleased with Agent's fees due to all the stress and hassle that it must have been constantly keeping two separate vendors informed
Was this helpful? Yes
Nov 29,2016
Minithumbup
By:
Nov 29,2016
0 people found
this helpful
Excellent service, always helpful on questions and fast to respond Very professional and easy to deal with! Staff very friendly...
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 22,2016
Minithumbup
Carey Gilliland
Sarah Carpenter
By:
Nov 22,2016
0 people found
this helpful
We received an excellent service from Madison Oakley when selling our house. Carey took us through the valuation process and showing vendors around. Our house was priced correctly and sold within a week. There was a long delay between finding buyers for our property and them us finding the property we wanted to buy. Sarah kept in regular contact with us during this time. We always had quick responses either by email or phone from Sarah. Overall the service was fantastic....
read full review
Comment on agent fees
We were very happy with the rate we were given.
Was this helpful? Yes
Nov 16,2016
Minithumbup
Sarah Carpenter
By:
Nov 16,2016
0 people found
this helpful
I recently sold my house through Madison Oakley, they are very professional and extremely helpful. Sarah was an absolute star, helping me when I was getting cold feet and keeping me informed of all new developments....
read full review
Comment on agent fees
Very competitive
Was this helpful? Yes
Nov 14,2016
Minithumbdown
By:
Nov 14,2016
0 people found
this helpful
Madison Oakley could have caused a new family to lose over £50,000 on our house sale!! We contacted Madison Oakley first for an valuation on our property. Though we booked with them first, we wanted a second opinion for a balanced view on our property's worth. Luckily the second agent came out before, because Madison Oakley grossly undervalued our house! The other agent valued our house at around £220-£240k, with an absolute maximum asking price of £250k. The agent from ...
read full review
Comment on agent fees
Not competitive, even their "special offer" for the"slow market" was higher than most other agencies in Bath at the time.
Was this helpful? Yes
Oct 06,2016
Minithumbup
Sarah Carpenter
Carey Gilliland
By:
Oct 06,2016
0 people found
this helpful
My boyfriend and I dealt with both Sarah and Carey when buying our first home in Oldfield Park. We felt that the help and service of Carey and Sarah was professional and honest from viewing houses and throughout the buying process. From our experience as a buyer, we'd recomment Madison Oakley....
read full review
Comment on agent fees
Not applicable - buyers
Was this helpful? Yes
Jul 05,2016
Minithumbup
Carey Gilliland
Sarah Carpenter
By:
Jul 05,2016
0 people found
this helpful
First class service from first contact to completion of sale. Very professional and kept us informed throughout. Always responded promptly to any messages left when out of the office....
read full review
Comment on agent fees
Very fair. Competitive rate quoted, no negotiation needed
Was this helpful? Yes
Jun 16,2016
Minithumbup
Sarah Carpenter
Carey Gilliland
By:
Jun 16,2016
0 people found
this helpful
From the initial call requesting a valuation Sarah was professional, friendly and extremely efficient. Carey joined Sarah in providing help and advice along the way which was very much appreciated, especially as it was my first sale. I was kept in the loop and felt well supported throughout the whole process which was challenging at times. I'd have no hesitation in using Madison Oakley again and will strongly recommend MO to anyone looking to buy or sell in the area....
read full review
Was this helpful? Yes
May 11,2016
Minithumbup
Carey Gilliland
By:
May 11,2016
0 people found
this helpful
Carey was extremely knowledgeable and helpful when showing us around the flat. Once the offer was accepted he continued to support us and responded much more quickly that the solicitors!. He passed our queries to the vendor and returned the responses very promptly. Thank you!...
read full review
Was this helpful? Yes
Apr 11,2016
Minithumbup
Sarah Carpenter
By:
Apr 11,2016
0 people found
this helpful
Completed on a property in March 2016 after a lengthy purchase (my chain). Throughout this time the Madison Oakley team, and in particular Sarah Carpenter, were nothing short of completely professional and kept me informed of any development on a regular basis. Extremely friendly and professional agents who I would have no qualms in instructing to sell a property or purchasing through again....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Apr 11,2016
Minithumbup
Sarah Carpenter
By:
Apr 11,2016
0 people found
this helpful
The sale of my property was a long and protracted one due to complexities further down the chain. However throughout the process I found that Madison Oakley provided an extremely professional service and, in my opinion, went the extra mile to keep me informed and also liaise with my solicitor as often as was required. I am sure all of the staff in the team provide high quality customer service, but I would like to include a special mention for Sarah Carpenter, who was my regular contact within...
read full review
Comment on agent fees
The fees were set out at the beginning of the process and I was happy they represented a fair and reasonable price comparable within the industry
Was this helpful? Yes
Mar 31,2016
Minithumbup
Sarah Carpenter
Carey Gilliland
By:
Mar 31,2016
0 people found
this helpful
Purchasing the property I was very happy with the prompt service that I received from Sarah, Carey and Willum at Madison Oakley. I needed to complete before the stamp duty deadline and they did everything they could to help with this. I would be happy to recommend dealing with them....
read full review
Comment on agent fees
N/A
Was this helpful? Yes
Mar 24,2016
Minithumbup
Carey Gilliland
By:
Mar 24,2016
0 people found
this helpful
Carey and Sarah at Madison Oakley helped us through a long and tricky house sale last year. They were excellent- unfailingly helpful, calm and always easy to contact. We would not hesitate to recommend them to anyone....
read full review
Was this helpful? Yes
Oct 22,2015
Minithumbup
Carey Gilliland
By:
Oct 22,2015
0 people found
this helpful
Carey from Madison Oakley was a breath of fresh air after some disappointing service from other estate agents in the area. He offered helpful advice early on, was easily contactable throughout the process, and really did help out every step of the way, chasing up solicitors etc. Thank you!...
read full review
Was this helpful? Yes
Oct 16,2015
Minithumbup
Carey Gilliland
By:
Oct 16,2015
0 people found
this helpful
Madison Oakley were impressive throughout the sale of my house. During the process , I dealt with Carey exclusively, who was unfailingly courteous, professional and very patient. On several occasasions he took time to explain carefully to me what was happening. I would recommend them unreservedly and hope their business thrives in Bath....
read full review
Comment on agent fees
I think the fees are very fair.
Was this helpful? Yes
Oct 14,2015
Minithumbup
Carey Gilliland
By:
Oct 14,2015
0 people found
this helpful
Excellent service. Turned a traumatic experience into an enjoyable one. Carey did all the work. We did nothing. He also found us an excellent conveyancing solicitor....
read full review
Comment on agent fees
I didn't realise VAT was payable on fees until the final bill. Maybe this could be made more clear.
Was this helpful? Yes
Oct 12,2015
Minithumbup
Sarah Carpenter
By:
Oct 12,2015
0 people found
this helpful
Excellent service, Sarah was alway on the end of the line to help whenever she could with any issues. If I needed to ask her any questions regarding our purchase she always got back to me as promised as soon as she could. Sarah was always friendly and curtious. Am extremely happy with the service Madison Oakley gave and would defiantly be happy to use them again and also to recommend them to friends and family. Many thanks to you Sarah for all your help and supports. X...
read full review
Was this helpful? Yes
Oct 12,2015
Minithumbup
Carey Gilliland
Sarah Carpenter
By:
Oct 12,2015
0 people found
this helpful
This is the second property we have purchased through this Agency. The advice and assistance during the process has been brilliant. Thank you to Carey, Sarah and Davina for all your help - thoroughly recommend Madison Oakley for their service....
read full review
Was this helpful? Yes
Oct 09,2015
Minithumbup
Willum Long
Carey Gilliland
By:
Oct 09,2015
0 people found
this helpful
We are delighted with the service provided by Madison Oakley over the last three years. Tenants issues are dealt with promptly while we have sought advice on a number of issues; all of which have been expertly resolved. Regarding communication, we have found all staff members to be very professional....
read full review
Comment on agent fees
Fees charged to the landlord are fair and we are so pleased that Madison Oakley does not charge fees to the student tenants.
Was this helpful? Yes
Sep 28,2015
Minithumbup
Willum Long
Davina Cook
By:
Sep 28,2015
0 people found
this helpful
This was the second time we approached Madisaon -Oakley about an advertised property to let. The first was, looking back at it, a little small for our needs although very nice, and on that occasion we missed out on the property anyway. This worked in our favour as when we approached Will again, he was extremely helpful. I saw the property immediately and although it was in the middle of a quite substantial renovation, I could see it was perfect for our needs and fell in love with it. We put in...
read full review
Comment on agent fees
There were no agency fees, only referencing which was very reasonable.
Was this helpful? Yes
Sep 23,2015
Minithumbup
Willum Long
Davina Cook
By:
Sep 23,2015
0 people found
this helpful
I have used Madison Oakley for four years. As a tenant I have found them to be an excellent agency. the property was as described, the process of viewing was simple and convenient and completed very professionally. Dealing with reference checks and deposits was also easy and their fees were extremely reasonable compared with other letting agents in the Bath area. Since moving in to the property they have been respectful when completing the necessary checks on the property. We have only had a cou...
read full review
Comment on agent fees
Madison Oakley has a very fair and easily understood fee system and is much better than other local agents.
Was this helpful? Yes
Areas covered
  • BA1
  • BA2
  • BA3
  • BS39
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £102,500
  • Max: £480,000

Letting
  • Min: £0
  • Max: £0

NAEA RICS TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 3 0 39 0 23 0 0 1
Carey Gilliland Carey Gilliland
Partner
50 reviews

About Carey FNAEA CPEANAEA Licensed View full profile
Willum Long Willum Long
Partner
6 reviews

About Willum No description set View full profile
Amanda Doyle Amanda Doyle
2 reviews

About Amanda No description set View full profile
Sarah Carpenter Sarah Carpenter
31 reviews

About Sarah No description set View full profile
Davina Cook Davina Cook
2 reviews

About Davina No description set View full profile
Louise Gilham Louise Gilham
Partner
2 reviews

About Louise No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Tailored fees offered to match your individual requirements for selling. We reflect your marketing needs in our fee structure.
Last updated at 11:43 AM 05/05/2016 by allAgents

Complaints Procedure

We are not only members of the Property Ombudsman but also fully licensed NAEA members so have various options for recourse. In the first instance, please contact one of our partners.
Last updated at 11:43 AM 05/05/2016 by allAgents

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry