• John Lipper
    John Lipper
  • Adam Hoskins
    Adam Hoskins
  • upload your photo
    Ricardo Rocha
  • claim your profile
    Vickie Weller
  • upload your photo
    Nenah Valentine
  • upload your photo
    Thomas Beck
  • upload your photo
    Joe James
  • upload your photo
    Michael Agyeman
Madison Brook International is a dynamic, knowledgeable and client-focused Estate Agents committed to providing an unparalleled level of service to both owners and renters of real estate in Docklands & East London. Whether you are actively looking to let or sell, buy or rent, we are more than amply resourced to fulfil your property needs. Our policy of only employing consultants well versed in all aspects of the local property market ensures that your experience with Madison Brook is as inform Read full description...ative and trouble-free as possible. We appreciate that your time means money and is better spent doing the things you really cherish. As such, by taking you through a thorough registration process, we can accurately identify your property needs and deliver exactly what you are looking for in a swift and reliable fashion. Over a short time Madison Brook has established a significant and enviable market presence in and around the Docklands and East London area of London. Our vibrant branding and diverse marketing strategies have enabled us to gain an edge on our competitors, and more importantly allowed our ever increasing database of clients and applicants to achieve their expectations. Why not visit our fully updated property website where you will find a large selection of properties for Sale & Rent.
Madison Brook

Unit B, 20 Western Gateway Royal Victoria Dock, London
Greater London
E16 1BS

020 7474 5505

Jul 07,2015
Minithumbup
By:
Jul 07,2015
Featured Review
0 people found
this helpful
Very easy to deal with and a good communicator, Adam has extensive knowledge of the new developments in the Greenwich Peninsula. Achieved my asking price within the estimated timeline....
read full review
Was this helpful? Yes
Apr 29,2015
Minithumbup
By:
Apr 29,2015
Featured Review
0 people found
this helpful
Bought a property with MB in April 2015. Flexible for viewings. 7 week completion. Very happy. Professional, fast, informative. Would use again. Highly recommended....
read full review
Was this helpful? Yes
By: MADISON BROOK CS
Apr 30, 2015
View all comments (1)
Dear RT, A quick note to say thank you for your review. I note that it was positive and am really pleased we have provided a service worthy of an online post. We take all comments good and bad on board, as we continue to strive to improve service. We hope that you continue to receive a robust, comprehensive and friendly service going forward. Once again, thank you for taking the time to review our services.....
Apr 14,2015
Minithumbup
By:
Apr 14,2015
Featured Review
0 people found
this helpful
Adam is extremely dependable with regard to communication among all parties. And he does a excellent job always providing immediate feedback whenever required. Adam has a positive attitude which has helped us overcome many objections throughout the sale, in the end we are very happy with his service....
read full review
Was this helpful? Yes
By: MADISON BROOK CS
Apr 30, 2015
View all comments (1)
Dear Mrs Wang, A quick note to say thank you for your review. I note that it was positive and am really pleased we have provided a service worthy of an online post. We take all comments good and bad on board, as we continue to strive to improve service. We hope that you continue to receive a robust, comprehensive and friendly service going forward. Once again, thank you for taking the time to review our services.....
Mar 20,2015
Minithumbup
By:
Mar 20,2015
Featured Review
0 people found
this helpful
Very friendly and informative, Adam was always available to answer any questions I had and was instrumental in helping me complete the exchange. He'll go far!...
read full review
Was this helpful? Yes
By: MADISON BROOK CS
Apr 30, 2015
View all comments (1)
Dear Nick, A quick note to say thank you for your review. I note that it was positive and am really pleased we have provided a service worthy of an online post. We take all comments good and bad on board, as we continue to strive to improve service. We hope that you continue to receive a robust, comprehensive and friendly service going forward. Once again, thank you for taking the time to review our services.....
Mar 08,2015
Minithumbup
By:
Mar 08,2015
Featured Review
0 people found
this helpful
The company is working very well.The firstvtenant was found fast and was well recommended.John organised all kind of necessary license and other documents, which we were not aware as first time landlords.Second tenant -the same very fast.They also made proper handing over from one to another.Even bearing in mind network on a basis without managing the property monthly, they made recommendations regarding a fault of wIshing machine and organised repair. Suggestions: Is it possible to deduct ...
read full review
Comment on agent fees
As I said above.
Was this helpful? Yes
By: MADISON BROOK CS
Mar 09, 2015
View all comments (1)
Hello Zhanna, A quick note to say thank you for your review. I note that it was positive and am really pleased we have provided a service worthy of an online post. We take all comments good and bad on board, as we continue to strive to improve service. We hope that you continue to receive a robust, comprehensive and friendly service going forward. MADISON BROOK....
Mar 07,2015
Minithumbup
By:
Mar 07,2015
0 people found
this helpful
I have dealt with the team at Madison Brook for around three years now, I found them to be extremely professional and willing to go the extra mile. Thank you!!...
read full review
Was this helpful? Yes
By: MADISON BROOK CS
Mar 09, 2015
View all comments (1)
Dear DP, A quick note to say thank you for your review. I note that it was positive and am really pleased we have provided a service worthy of an online post. We take all comments good and bad on board, as we continue to strive to improve service. We hope that you continue to receive a robust, comprehensive and friendly service going forward. Once again, thank you for taking the time to review our services.....
Mar 07,2015
Minithumbup
By:
Mar 07,2015
1 people found
this helpful
We live overseas and when looking for a property to buy only visited London occasionally. On each occasion, Adam was very patient showing me several potential properties over a period of 18 months, and even previous to that when he was with a different company. Being unfamiliar with the process of buying a property in the UK we relied on Adam's advice in all matters. This was good and made the process quite simple for us, including things like suggesting a solicitor to use. Adam kept in touch r...
read full review
Comment on agent fees
Not applicable for buyer. Management fees are high, but reduced as bit as we bought though Madison Brook.
Was this helpful? Yes
By: MADISON BROOK CS
Mar 09, 2015
View all comments (1)
Dear Brian & Debs, A quick note to say thank you for your review. I note that it was mainly positive and am really pleased we have provided a service worthy of an online post. We take all comments good and bad on board, as we continue to strive to improve service. We hope that you continue to receive a robust, comprehensive and friendly service going forward. Where you have noted improvements or comments surrounding lack of service, we will look into the matter in the hope that we c....
Mar 06,2015
Minithumbup
By:
Mar 06,2015
0 people found
this helpful
Excellent work! I have bought the property via Madison Brook and they were so quick to rent it out. I am fully satisfied! Thanks a lot!...
read full review
Was this helpful? Yes
By: MADISON BROOK CS
Mar 09, 2015
View all comments (1)
Dear Igor, A quick note to say thank you for your review. I note that it was positive and am really pleased we have provided a service worthy of an online post. We take all comments good and bad on board, as we continue to strive to improve service. We hope that you continue to receive a robust, comprehensive and friendly service going forward.....
Nov 02,2014
Minithumbup
By:
Nov 02,2014
0 people found
this helpful
Totally satisfied with the service. It was very professional, honest and excellent customer care during the pre/post contract arrangements. It's nice to find an agent that cares about its customers and their complete satisfaction. Highly recommended......
read full review
Was this helpful? Yes
Oct 21,2014
Minithumbup
By:
Oct 21,2014
0 people found
this helpful
If only all estate agents were this good. Despite being stuck with bad solicitors (that I had chosen myself), Adam Hoskins somehow managed to reassure the vendor that I was a serious buyer and prevented the purchase from falling through. Very efficient, straight talking and professional. I would use them again....
read full review
Was this helpful? Yes
Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
this helpful
Adam was polite, professional and patient. He negotiated well during the purchase process. A good service provided all around, including post-sale....
read full review
Was this helpful? Yes
Sep 17,2014
Minithumbup
By:
Sep 17,2014
0 people found
this helpful
Bought a property through Madison Brook with Adam as the agent i dealt with. Even with a very demanding seller and a difficult conveyancer, Adam was able to help push the sale through by being available, constantly chasing documents and people on my behalf and keeping on top of things. Very highly recommended....
read full review
Was this helpful? Yes
Sep 12,2014
Minithumbup
By:
Sep 12,2014
1 people found
this helpful
Initially I was a bit suspicious of Andy, can this agent be really this nice ? Yes, he is. His work is very good, exceeded my expectation. Thumbs up !...
read full review
Was this helpful? Yes
Sep 12,2014
Minithumbup
By:
Sep 12,2014
0 people found
this helpful
Mr Hoskins guided us smoothly from start to completion of the purchase. He kept us up to date through all the stages with long distance telephone calls and we were very pleased with the service...
read full review
Was this helpful? Yes
Sep 05,2014
Minithumbup
By:
Sep 05,2014
1 people found
this helpful
Andy was very helpful, knowledgeable and professional in all his dealings with me. I would have no hesitation in recommending him or Madison Brook....
read full review
Was this helpful? Yes
Sep 04,2014
Minithumbup
By:
Sep 04,2014
1 people found
this helpful
From the valuation to the exchange, we were provided with an extremely professional yet very personal service. We believe Adam's valuation was realistic and matched our expectations. With his help, photographs and then viewings followed within just a few days. We accepted an offer after just one week! Due to our purchase being a new build, we had to exchange within a short period of time. Andreas helped us enormously with this and I firmly believe that we could not have done it without him! He s...
read full review
Was this helpful? Yes
Sep 04,2014
Minithumbup
By:
Sep 04,2014
0 people found
this helpful
Adam is an experienced agent, professional in his approach, open, courteous and informative in his manner and always willing to help. He played a key role in helping us to secure the purchase of the apartment in a relatively short period of time in a competitive market. I would highly recommend him to other purchasers....
read full review
Was this helpful? Yes
Sep 03,2014
Minithumbup
By:
Sep 03,2014
1 people found
this helpful
Always kept me informed and very helpful An exclusive and excellent level of service. Was more than happy. I would definitely recommend them. Service with a smile....
read full review
Was this helpful? Yes
Sep 01,2014
Minithumbup
By:
Sep 01,2014
1 people found
this helpful
The Agency and Andreas have been excellent. Andreas has particularly been good at assisting in chasing relevant individuals to ensure that things were progressing. Had this not been the case the property may had fallen through....
read full review
Was this helpful? Yes
Jul 31,2014
Minithumbup
By:
Jul 31,2014
1 people found
this helpful
This was our second attempt to purchase a property in the area for a Buy to let purchase, the first one through another Estate Agent fell through...Andreas took interest from day one to keep on top of ensuring all communications were transparent and coordinated to get a completion within four Weeks. Unfortunately there were. Any challenges that slowed the process down to the property being devalued by the Valuer which needed a good fair Estate Agent to find a middle ground and whilst protecting ...
read full review
Was this helpful? Yes
Jul 13,2014
Minithumbup
By:
Jul 13,2014
1 people found
this helpful
I have had a really good experience with Madison Brook to buy a property. Andreas was a key person in this process, being always quick to answer to my emails, and to supply all the information with regards to the next steps to sign the contract, and to get the keys to the flat, etc. I truly recommend you to work with this Professional....
read full review
Was this helpful? Yes
Jul 03,2014
Minithumbup
By:
Jul 03,2014
1 people found
this helpful
Andreas is really helpful in our buying the property. He sends us various options according to our requirements and is patient during our search. He also work closely with the vendors and solicitors to push the purchase forward....
read full review
Was this helpful? Yes
Jul 02,2014
Minithumbup
By:
Jul 02,2014
1 people found
this helpful
Andreas is active, sincere and helpful in the whole procedure of buying a property. He responds us timely for answering various questions and has a good communication style....
read full review
Was this helpful? Yes
May 30,2014
Minithumbup
By:
May 30,2014
2 people found
this helpful
As a purchaser, I found working with Andy at Madison Brook very refreshing. Andy proactively kept me updated throughout the purchase and always returned any calls promptly and followed up any actions I requested. He was unfailingly friendly and helpful. This was a very smooth purchase and I always felt I could rely on this estate agent office to be on top of things....
read full review
Was this helpful? Yes
May 29,2014
Minithumbup
By:
May 29,2014
0 people found
this helpful
Helpful and friendly staff, helped make the buying process smooth. I would use and recommend them for the future....
read full review
Was this helpful? Yes
May 29,2014
Minithumbup
By:
May 29,2014
2 people found
this helpful
All round excellent in every aspect of the sale. Thanks and well done....
read full review
Was this helpful? Yes
May 17,2014
Minithumbdown
By:
May 17,2014
2 people found
this helpful
If you are a lanlord - sure Madison Brook may be good. If you are a tenant - stay away from them. They only exist to cause you inconvenience and pain. Until you dont pay the deposit and sign the contract - they are the most helpful people. The moment thats done, they become unresponsive to your emails. It took us a month to get the Deposit Certificate for where our deposit was secured. We have moved out 2 months back and still nothign about returning our deposit. Weekly chasers are dealt with \...
read full review
Was this helpful? Yes
May 15,2014
Minithumbup
By:
May 15,2014
0 people found
this helpful
I\'ve recently purchased a property through Madison and Brook and I am really pleased with the entire transaction. Right from arranging the first viewing of property until handing over keys in my hand Sales staff maintained a thorough professionalism. I've seen consistence in their performance. There were a lot of hick-ups but people at Madison and Brook were always happy to help rather they were pro-active in taking corrective actions, I never had to chase them for moving things in right direct...
read full review
Was this helpful? Yes
May 06,2014
Minithumbup
By:
May 06,2014
0 people found
this helpful
Had no issues and helped push the sale through in a good time...
read full review
Was this helpful? Yes
Apr 24,2014
Minithumbup
By:
Apr 24,2014
1 people found
this helpful
We have had a number of dealings with Adam Hoskins and John Lipper and have been very impressed with their level of service and their knowledge of the region. We are happy to recommend them. Charlie...
read full review
Was this helpful? Yes
Apr 22,2014
Minithumbup
By:
Apr 22,2014
2 people found
this helpful
I've been working with many estate agents over the past five years, and I strongly recommend Madison Brook to anyone wishing to buy, sell, rent or let their property. I've found them extremely reliable, competitive and very helpful with their advice and expertise. As a landlord, they have always been able to rent my properties and secure me good tenants and offer competitive rates. They are also very honest and with their advice and as a landlord take all the concerns and workload off...
read full review
Was this helpful? Yes
Apr 22,2014
Minithumbup
By:
Apr 22,2014
3 people found
this helpful
Madison Brook were highly proactive in completing the purchase of my new flat. They were in contact with my mortgage broker and solicitor throughout the sales process, keeping me up to date of our progress and ensuring that things moved as quickly and efficiently as possible. I have a friend who had their offer accepted with another agency a month prior to me who still haven't exchanged contracts who couldn't believe it when I told them I had completed already. I would highly recommend Madison B...
read full review
Was this helpful? Yes
Apr 22,2014
Minithumbup
By:
Apr 22,2014
0 people found
this helpful
I would like to say that from the start they have been just a cut above the rest, i start with there pictures that had a professional photographer come and take the pictures, so the add value to the add was 1st class. Also we have had up dates on every viewing good or bad, like or dislike, this gives you a good feeling if we needed to do any updates to our house or not. i have had two offers so far and looking at taking one of them. Adam has been 1st class on all fronts would recommend to all...
read full review
Was this helpful? Yes
Apr 22,2014
Minithumbup
By:
Apr 22,2014
1 people found
this helpful
Adam acted very professionally and honestly throughout the negotiating and buying process. I was very happy with the service. I would have no problem using Adam and Madison Brook as an agent again. Thanks guys!...
read full review
Was this helpful? Yes
Apr 17,2014
Minithumbup
By:
Apr 17,2014
3 people found
this helpful
Andy acted very professional during the whole process. He was attentive to emails (usually responding within 30 minutes) and addressed all my concerns in a timely fashion (which was a great relief for a first-time buyer like myself). His efficient handling of the purchase enabled me to complete and move in within a month from the initial viewing! He was also an excellent negotiator and had a good knowledge of the seller. In addition, his recommended a great solicitor who had reasonable fees and ...
read full review
Was this helpful? Yes
Areas covered
  • E16
  • Royal Docks
  • E14
  • Canary Wharf
  • E6
  • Docklands
  • E15
  • E13
  • E1W
  • SE16
  • SE10
  • SE18
  • E3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 59% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £207,000
  • Max: £950,000

Letting
  • Min: £0
  • Max: £0

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 6 29 15 7 1 34 0 4 7
John Lipper John Lipper
Associate
12 reviews

About John No description set View full profile
Adam Hoskins Adam Hoskins
Property Consultant
37 reviews

About Adam <p>A valued member of the London Lettings Team, Adam boasts a wide range of experience in both sales and lettings in Docklands. His knowledge of the property market, matched with his dynamic and View full profile
Ricardo Rocha - no image available Ricardo Rocha
Assistant Manager
0 reviews

About Ricardo No description set View full profile
Vickie Weller - upload your photo Vickie Weller
Accounts
0 reviews

About Vickie No description set View full profile
Nenah Valentine - no image available Nenah Valentine
Team Secretary
0 reviews

About Nenah No description set View full profile
Thomas Beck - no image available Thomas Beck
Lettings Consulatnt
0 reviews

About Thomas No description set View full profile
Joe James - no image available Joe James
Lettings Negotiator
0 reviews

About Joe No description set View full profile
Michael Agyeman - no image available Michael Agyeman
Sales Negotiator
1 reviews

About Michael No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 8:07 AM 01/05/2015 by John Lipper

Complaints Procedure

As a firm accredited by the Ombudsman Services, Madison Brook aims to provide the highest standards of service to all landlords and
tenants, but to ensure that your interests are safeguarded, we offer the following:

If you believe you have a grievance, please write
in the first instance to

The Manager at the address below:

Unit B,
20 Western Gateway,
London,
E16 1BS

The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in house complaints procedures.

A formal written outcome of the complaint will be sent to you within 21 days.

If we require longer than this timescale we will advise you in writing and confirm our revised response date.

If you remain dissatisfied with the result of the internal investigation, please contact The Managing Partner who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement.

If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Last updated at 8:07 AM 01/05/2015 by John Lipper

Awards won by Madison Brook, London E16 1BS

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Make an Enquiry