Featured Review
a
“Our house been let by ludlowthompson for the past two ......”
5 Star Review
Nov 14,2013
By:
'Nemri hammer'
Nov 14,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW10
Lettings (as a Landlord)
Postcode: NW10
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Our house been let by ludlowthompson for the past two years. The contract with the ex tenants was due to end last February. However, they wanted to extend for another six months because the house they bought and moving to wasn't ready yet. We granted ...
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Featured Review
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“We received terrible service from most of the staff at ......”
5 Star Review
Feb 24,2015
By:
'Mario'
Feb 24,2015
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: SE23
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: SE23
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We received terrible service from most of the staff at Ludlow Thompson, with the exception of Ross Edwards.
Ross' diligence and professionalism in resolving the myriad of issues we had with Ludlow Thompson's administration of rent collection was a godsend. We are very grateful for ...
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Comment on agent fees
Would definitely work with Ross Edwards. However, would not use Ludlow Thompson.
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Featured Review
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“Resilient - One word that describes Abigail...”
5 Star Review
Oct 04,2018
By:
'Zahndri'
Oct 04,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: E15
Lettings (as a Tenant)
Postcode: E15
1
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Since my first interaction with Abigail, I experienced Abigail as really helpful and friendly. The previous contact person I had to contact for my rent collection moved on and Abigail became the new contact person for me.
Due to unforeseen circumstances, I had to end ...
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Comment on agent fees
No fees were applicable in this instance
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Featured Review
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“Working with Jay was a pleasure. Answered queries promptly or ......”
5 Star Review
Feb 16,2012
By:
'TP'
Feb 16,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Postcode: E14
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Working with Jay was a pleasure.
Answered queries promptly or referred to the correct person for an answer (unlike the property managers).
Went out of his way to visit the property and do a check out report when it hadn't been done by the company ...
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Featured Review
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“I have been using Ludlow-thompson for over three years now. ......”
5 Star Review
Jan 18,2012
By:
'Agata'
Jan 18,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: W3
Lettings (as a Landlord)
Postcode: W3
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I have been using Ludlow-thompson for over three years now. The initial two years were huge disappointment dealing with Ludlow Thompson. It felt every case, i was dealing with different property managers who did not communicate among each other. The examples of behaviors that i ...
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“Abigail has been pleasant and professional th......”
4 Star Review
Dec 05,2019
By:
'Rebecca Zipporah Cran'
Dec 05,2019
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: SW17
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: SW17
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Abigail has been pleasant and professional throughout our 18 month tenancy with Ludlow Thompson. However, when the stove in our flat was broken for 6 weeks leaving us unable to cook anything, I did feel that Abigail could have handled it with a bit more compassion. We ...
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“Abigail has been an absolute pleasure to deal......”
5 Star Review
Sep 24,2019
By:
'Suzi Aylott'
Sep 24,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Lettings (as a Tenant)
Postcode: SW17
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Abigail has been an absolute pleasure to deal with, super lovely and helpful throughout the last year. Always professional and reliable, it always felt like every question and situation was being handled thoroughly and with care.
Thanks so much!...
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“Mislead my next agent purposefully with incor......”
1 Star Review
Aug 19,2019
By:
'William Howard'
Aug 19,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EC1A
Lettings (as a Tenant)
Postcode: EC1A
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Mislead my next agent purposefully with incorrect information which subsequently caused a number of issues, I would not want to work with Ross again. It is still possible for him to correct his error but has chosen not to do so....
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“Would highly recommend Ludlow Thompson...”
5 Star Review
Aug 14,2019
By:
'Ann-Marie Barber'
Aug 14,2019
Services: Lettings (as a Landlord)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Landlord)
Rent PCM: £1450
Postcode: SW19
0
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Would highly recommend Ludlow Thompson as I have had excellent service from them for the last 3 years. Abigail was my most recent property manager and has been so helpful in liaising with my tennants. Not always easy to put your trust into an agency but ...
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“High quality, responsive service...”
5 Star Review
Jul 05,2019
By:
'Tim Brown'
Jul 05,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Landlord)
Postcode: SE1
0
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I have been in touch with Ria (my property manager) on a number of occasions and she's always been able to provide assistance and answer my questions. She is quick to respond and always willing to help!...
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“Terrible service from Samuel...”
1 Star Review
Jun 20,2019
By:
'Catherine Dragan'
Jun 20,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E16
Lettings (as a Tenant)
Postcode: E16
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Terrible service from Samuel and in general from Ludlow Thompson - the only good thing I will say is the sales manager who introduced us to the flat Jesse Oteri - absolutely amazing!! However, the property manager of the property was awful. Never responded to ...
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“Great service and help...”
5 Star Review
May 21,2019
By:
'Paul White'
May 21,2019
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: SE10
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: SE10
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Ria contacted me to check tha i had my deposit and that everything had gone smoothly post exit of my teancy. This after care service was excellent, showed they deliver a great standard of after care and even helped ensure I got my deposit back ...
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Comment on agent fees
Good
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4 Star Review
May 16,2019
By:
'Matt'
May 16,2019
Services: Lettings (as a Tenant)
Rent PCM: £640
Would you recommend?: Yes
Postcode: SW18
Lettings (as a Tenant)
Rent PCM: £640
Postcode: SW18
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I have finally managed to gain the return of my deposit, it has taken 6 months in total for the new tenant to complete the paperwork and for the Landlady to agree on the inspection.
Abigail has been helpful, but I have had to wait an ...
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“Managing my rental flat...”
5 Star Review
Apr 24,2019
By:
'Alasdair'
Apr 24,2019
Services: Lettings (as a Landlord)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: E1
Lettings (as a Landlord)
Rent PCM: £1800
Postcode: E1
0
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Andrew has done a fantastic job managing our flat in London. Ongoing repairs were easy and to top it off he organised the flat being redecorated at the end of the last tenancy. Very responsive....
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5 Star Review
Apr 17,2019
By:
'Abigail Hartwright'
Apr 17,2019
Services: Lettings (as a Tenant)
Rent PCM: £1450
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Tenant)
Rent PCM: £1450
Postcode: SW19
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I would highly recommend Abigail She is exactly what you need as property manager. She comes back to emails extremely quickly and has always been very efficient, sorting out any issues we have had very quickly. She is friendly, positive and approachable. Thank you
Daile / ...
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Comment on agent fees
Never liked agency but it’s what it’s
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5 Star Review
Apr 12,2019
By:
'Zoe Weir'
Apr 12,2019
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: SW19
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: SW19
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Abigail has been extremely knowledgeable, clear and efficient in managing my property and dealing with tenants that wanted to terminate their lease early. She has helped advise me as a landlord and reach a resolution for all parties. I would definitely recommend her!...
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“Efficiency and consideration...”
5 Star Review
Apr 09,2019
By:
'Fernando'
Apr 09,2019
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: SW18
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: SW18
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Abigail since the beginning of the process has been very professional but above all, looking after the interests and needs of both side involved.
Knowledge, diplomacy, attention to detail, those are the first adjectives the come to my mind to describe her work
Very happy ...
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Comment on agent fees
Absolutely fair, worth every penny
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“Amazing 6 Star Service...”
5 Star Review
Apr 04,2019
By:
'Ming'
Apr 04,2019
Services: Lettings (as a Landlord)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: SE10
Lettings (as a Landlord)
Rent PCM: £2100
Postcode: SE10
0
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I don't usually write reviews or give feedback, but from wanting to leave Ludlow Thompson, I am now back as a satisfied client. RIA doesn't waffle, is direct & professional ... most of all, she fills me with confidence that she cares and will get things done. ...
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Comment on agent fees
Expensive, but worth it if things continue as they currently are.
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“Exceptional Property Manager...”
5 Star Review
Mar 27,2019
By:
'C50'
Mar 27,2019
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: N52
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: N52
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Sushmita is by far one of the most proactive and professional property managers at Ludlow Thompson. Sushmita has been managing my property for over two years now and has taken the headache out of dealing with the day to day issues faced by any landlord (...
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“Great Communication & Effort...”
5 Star Review
Mar 22,2019
By:
'Victoria'
Mar 22,2019
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: SE16
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Ria helped us sort out a lot of unnecessary problems we faced when moving in and has done it with amazing communication and hard work....
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Comment on agent fees
She is worth every penny.
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5 Star Review
Mar 05,2019
By:
'Julia Smith'
Mar 05,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SE22
Lettings (as a Landlord)
Postcode: SE22
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Very helpful and speedy service from Abigail. She has responded well to my questions and kept me informed of progress....
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5 Star Review
Feb 28,2019
By:
'Mike'
Feb 28,2019
Services: Property Management
Would you recommend?: Yes
Postcode: E1
Property Management
Postcode: E1
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Abigail is very responsive to calls/emails and provides regular updates on issues, which is appreciated as an overseas landlord. In my experience, she always conducts herself in a professional manner. I'd happily recommend Abigail....
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“Good Property manager...”
4 Star Review
Feb 20,2019
By:
'Kevin'
Feb 20,2019
Services: Property Management
Would you recommend?: Yes
Postcode: E1
Property Management
Postcode: E1
0
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Abigail is responsive and quite diligent - a generally good property manager. I wish her all the best in her future endeavours...
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5 Star Review
Feb 04,2019
By:
'Christine'
Feb 04,2019
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: IG11
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: IG11
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Ross has been professional and helpful during the time he looked after my property. Dealt with my queries promptly.
Highly recommended...
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Comment on agent fees
I believe that the management fees charged by Ludlow Thompson as an organisation are expensive. Also, I believe that if the company no longer manages a property ( i terminated my contract with 4 months left to run) the balance of the management fees should have been refunded.
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5 Star Review
Feb 04,2019
By:
'AEren'
Feb 04,2019
Services: Lettings (as a Landlord)
Rent PCM: £1842
Would you recommend?: Yes
Postcode: EW1
Lettings (as a Landlord)
Rent PCM: £1842
Postcode: EW1
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Sushmita Begum is very helpful and prompt in the way she deals with her clients. She does her best to resolve issues raised with her in a timely manner. She is an asset to Ludlow Thompson....
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Comment on agent fees
I have a number of reservations about Ludlow Thompson as an agent.
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4 Star Review
Jan 29,2019
By:
'sarah'
Jan 29,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E16
Lettings (as a Landlord)
Postcode: E16
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abigail is prompt in responses and informative with regards to the property and requirements by the local council, i would recommend her to any landlord...
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5 Star Review
Jan 28,2019
By:
'Dimitri'
Jan 28,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E14
Lettings (as a Landlord)
Postcode: E14
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Abigail checks in regularly and replies to emails prompt. Great person to work with. I look forward to working with her in 2019...
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“Excellent contact to have...”
5 Star Review
Jan 25,2019
By:
'springcoil'
Jan 25,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW6
Lettings (as a Tenant)
Postcode: SW6
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We had Ria as our liason for about 2 years. She was very helpful at dealing with our enquiries and I recommend her highly for her diligence and professionalism....
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“Abigail at Ludlow Thompson...”
5 Star Review
Jan 14,2019
By:
'Callie'
Jan 14,2019
Services: Property Management
Would you recommend?: Yes
Postcode: SW17
Property Management
Postcode: SW17
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Abigail has always been very helpful - she is quick to respond and will always give clarifications and explanations when requested. Thank you for all of your work Abigail!...
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“Fast response and prompt action...”
5 Star Review
Jan 04,2019
By:
'London'
Jan 04,2019
Services: Lettings (as a Landlord)
Rent PCM: £1650
Would you recommend?: Yes
Postcode: SW9
Lettings (as a Landlord)
Rent PCM: £1650
Postcode: SW9
0
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Sushmita always responds promptly to my queries. She also does her best to solve issues quickly and keep me updated while doing so....
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Comment on agent fees
n/a
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