• Andrew Martin
    Andrew Martin
  • Piotr Kolomyjec
    Piotr Kolomyjec
  • Aaron Gardener
    Aaron Gardener
  • Bhavik Patel
    Bhavik Patel
  • Craig Benjamin
    Craig Benjamin
  • Reiss Stewart
    Reiss Stewart
  • James Addo
    James Addo
  • claim your profile
    Laura June
  • claim your profile
    Laura Stockwell
Established in 1993, ludlowthompson is one of London�s leading independent Estate Agencies, offering a range of services including residential sales and lettings, property management and buy-to-let services. Our professional and pro-active approach means we concentrate on maximum performance, maximum communication and maximum trust at all times- and we get results! Last year alone we let/sold over �1bn worth of property and over 9000 people rent/let with us across London. Whether yo Read full description...u are looking to buy, let, sell or rent the team at our Finsbury Park Office are waiting to hear from you!
ludlowthompson

8 Blackstock Road Finsbury Park, London
Greater London
N4 2DL

020 7704 5777, 020 7704 5788
May 22,2017
Minithumbup
Laura June
Laura Stockwell
By:
May 22,2017
0 people found
this helpful
The agency is good and responsive. Even after we moved out, Laura, very charming and energetic kept on helping us....
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Was this helpful? Yes
May 20,2017
Minithumbup
Reiss Stewart
Laura Stockwell
By:
May 20,2017
0 people found
this helpful
Great to deal with honest and very helpful he came across as someone who is trustwothy and reliable easy going...
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Comment on agent fees
Not bad could negotiate
Was this helpful? Yes
May 18,2017
Minithumbup
Reiss Stewart
By:
May 18,2017
0 people found
this helpful
From the moment I made the enquiry, I had the pleasure of dealing with Reiss for our requirements for renting a property. Reiss was professional, kind, honest and provided an outstanding service. His commitment in helping me find a place within my budget and time frame was amazing. He kept me updated on the latest properties available, and took time out to show us around several times in 1 property before a decision was made. Reiss ensured the transition was nice and smooth. I was really pleased...
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Comment on agent fees
Good
Was this helpful? Yes
May 17,2017
Minithumbup
Reiss Stewart
By:
May 17,2017
0 people found
this helpful
I called into the office to get an update on the advertisement of my property and Reiss handled the call. He was polite, informative and responsive....
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Comment on agent fees
Average - I would say they are the standard market rate
Was this helpful? Yes
May 16,2017
Minithumbup
Reiss Stewart
By:
May 16,2017
0 people found
this helpful
Reiss have been very helpful and kind with us. Quick response, polite emails. Definitely would recommend him to others. I hope this is helpful....
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Was this helpful? Yes
May 15,2017
Minithumbup
Reiss Stewart
By:
May 15,2017
0 people found
this helpful
Very professional, quick to answer any queries, understand customer needs, very pleased to be in contact with. I would recommend Reiss services. Cheers...
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Was this helpful? Yes
May 12,2017
Minithumbup
Laura Stockwell
By:
May 12,2017
0 people found
this helpful
Laura was prompt and very friendly. She showed us the properties thoroughly and was there to answer all our questions. We will surely recommend her....
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Was this helpful? Yes
May 11,2017
Minithumbup
Reiss Stewart
James Addo
By:
May 11,2017
0 people found
this helpful
Reiss Stewart is a great agent , very reasonable , understanding , does his best to make sure everything put in place , very professional very passionate about his job and response to emails very quickly...
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Comment on agent fees
Good agents fees
Was this helpful? Yes
May 11,2017
Minithumbup
Reiss Stewart
By:
May 11,2017
0 people found
this helpful
Very friendly always willing to assist. I will recommend Reiss and his colleagues to find a new place where to live....
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Was this helpful? Yes
May 11,2017
Minithumbup
Reiss Stewart
Laura June
By:
May 11,2017
0 people found
this helpful
A pleasure to work with yourselves. Very kind and polite and involved in the process, making an effort to help....
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Comment on agent fees
agent fees are high.
Was this helpful? Yes
May 11,2017
Minithumbup
James Addo
Bhavik Patel
By:
May 11,2017
0 people found
this helpful
Very pleasant, friendly and most importantly - straight forward and honest. James took care of the whole process end to end, while Bhavik was guiding through the final contract signing, did it thoroughly and explained every word on the document....
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Comment on agent fees
At the higher part of the fee fair range scale.
Was this helpful? Yes
May 10,2017
Minithumbup
By:
May 10,2017
0 people found
this helpful
A well-organised office, the agent mentioned has been very helpful and professional to me, I definitely recommend him as he works hard to create a positive connection with the customer and to find the best solutions for every necessity....
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Was this helpful? Yes
May 03,2017
Minithumbup
Bhavik Patel
By:
May 03,2017
0 people found
this helpful
Very professional and helpful service from Bhavik. He always responded promptly and read emails properly, replying to every query or comment and always delivering on what he promised. A very welcome attitude !...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 28,2017
Minithumbup
Andrew Martin
By:
Apr 28,2017
0 people found
this helpful
Andrew is a great kind friendly advisor who helped me finding the right property. He is calm and very helpfull. Happy to deal with him again and again...
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Comment on agent fees
Good
Was this helpful? Yes
Apr 24,2017
Minithumbup
Craig Benjamin
By:
Apr 24,2017
0 people found
this helpful
Very professional and very helpful from beginning to end and beyond. Available and present to also solve unexpected issues. Always promptly returning calls or emails if contacted when busy....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 04,2017
Minithumbup
Reiss Stewart
By:
Apr 04,2017
0 people found
this helpful
Reiss hepled us to find a lovely, suitable and convinient property. I would like to tell thank you to Reiss Stewart. It was delightful to cooperate with Mr Reiss Stewart and of course with Ludlowthompson agency....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 29,2017
Minithumbup
Craig Benjamin
By:
Mar 29,2017
0 people found
this helpful
Craig was very helpful on getting the sale through, I doubt it would have gone through without him pushing everyone to exchange. I would defintey recommend Craig to any friends buying in the area....
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Comment on agent fees
I dont pay them so dont know
Was this helpful? Yes
Mar 14,2017
Minithumbup
Craig Benjamin
By:
Mar 14,2017
0 people found
this helpful
Craig is amazing - very experienced and knowledgeable in the local property market. He's extremely helpful. He rings back promptly if he misses a call and remains determined despite huge obstacles....
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Comment on agent fees
good
Was this helpful? Yes
Mar 08,2017
Minithumbup
Craig Benjamin
By:
Mar 08,2017
0 people found
this helpful
Craig at Finsbury Park has been a real rock throughout a complicated sale. He is very knowledgeable and dedicated and has coordinated seller, buyer and freeholders solicitors with patience and calm while constantly achieving progress. It has been an absolute pleasure working with Craig and I look forward to doing business with him soon again....
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Comment on agent fees
I was the buyer so no fees applied to me.
Was this helpful? Yes
Feb 27,2017
Minithumbup
Bhavik Patel
By:
Feb 27,2017
2 people found
this helpful
I found Bhavik extremely personable, well organised and efficient. He responded to all my emails quickly and provided me with all the relevant information....
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Comment on agent fees
standard rate
Was this helpful? Yes
Feb 17,2017
Minithumbup
Reiss Stewart
By:
Feb 17,2017
0 people found
this helpful
Reiss was excellent, very helpful and responsive to enquiries and organising a viewing. He was also very knowledgeable about the properties he showed us, and honest and fair about them, which we appreciated....
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Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
Alex was an absolute pleasure and very helpful - we went with the first property he showed us (he obviously understood our needs), and was, thankfully, prompt with his correspondence. Give him a raise!...
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Was this helpful? Yes
Feb 14,2017
Minithumbup
Reiss Stewart
By:
Feb 14,2017
0 people found
this helpful
Reiss is a really attentive and helpful guy. Very friendly and always willing to answer any and all questions you have....
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Was this helpful? Yes
Feb 11,2017
Minithumbup
Bhavik Patel
Aaron Gardener
By:
Feb 11,2017
0 people found
this helpful
I have let my house through Ludlow Thompson for over 10 years. The current change of tenants has been the first time I have come across Bhavik. Had a couple of disaster managers in the past and one good one. Bhavik has been excellent: True to his word, responsive, kept me fully updated, given honest feedback and he is personable. He has been very pleasant to deal with and seems to have a true client -service approach....
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Comment on agent fees
Fees negotiated the same as the last tenancy. Seems fair
Was this helpful? Yes
Feb 03,2017
Minithumbup
Craig Benjamin
By:
Feb 03,2017
0 people found
this helpful
Professional to the end. He was great because he never gave up on our sale and was always there for us. Thank you....
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Was this helpful? Yes
Feb 02,2017
Minithumbup
Bhavik Patel
By:
Feb 02,2017
0 people found
this helpful
Very quick to respond to any questions! Bhavik has been great. He has made the move very smooth. Would work with him again....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2017
Minithumbup
Bhavik Patel
Reiss Stewart
By:
Feb 01,2017
2 people found
this helpful
I have a great experiences with Bhavik and Reiss in Ludlowthompson Finsbury Park branch. I have found them to be the only agents in the area with true understanding of the market who found the tenants for me with in a couple of weeks. They are very helpful and cooperative. Their professional approach gained the confidence from both the potential tenants and me as a landlord which stimulated the deal. Bhavik is always available to provide guidance and advice when required, even after the normal ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 01,2017
Minithumbup
Bhavik Patel
By:
Feb 01,2017
0 people found
this helpful
My flat has been let out by Ludlow Thompson for nearly eight years. During this time, I have received great service and prompt responses to any questions I may have had....
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Comment on agent fees
The Agent's fees were very reasonable.
Was this helpful? Yes
Feb 01,2017
Minithumbup
Bhavik Patel
By:
Feb 01,2017
1 people found
this helpful
Dear Sir/ Madam I am the owner of Flat C 28 Gloucester Drive. Mr. Bhavik Patel went above and beyond the call of duty when he managed the tenancy agreement regarding my flat. He handled my case with due diligence and care. I am very impressed by the standard of service and professionalism demonstrated by Mr. Patel. He is a dedicated and hardworking individual who maintained his professionalism all the time. I will definitely recommend him to my friends and clients....
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Comment on agent fees
The fee was reasonable. I was satisfied.
Was this helpful? Yes
Feb 01,2017
Minithumbup
Aaron Gardener
By:
Feb 01,2017
0 people found
this helpful
Aaron Gardener was a pleasure to work with from the beginning of our property purchase. My husband and I were first time buyers so had no idea what we were doing! But Aaron was very helpful throughout. He even put up with a million phone calls from us after we collected the keys and moved in for any issues we had. And if he didn't know the answer he made sure to get us in touch with whoever could help us out....
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 94% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,300
  • Max: £4,500,000

Letting
  • Min: £0
  • Max: £450,000

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
123 6 426 10 67 0 68 0 14 4
Andrew Martin Andrew Martin
Sales Negotiator
1 reviews

About Andrew No description set View full profile
Piotr Kolomyjec Piotr Kolomyjec
Sales Negotiator
0 reviews

About Piotr No description set View full profile
Aaron Gardener Aaron Gardener
Apprentice Sales Negotiator
2 reviews

About Aaron No description set View full profile
Bhavik Patel Bhavik Patel
Lettings Manager
118 reviews

About Bhavik No description set View full profile
Craig Benjamin Craig Benjamin
Sales Manager
60 reviews

About Craig No description set View full profile
Reiss Stewart Reiss Stewart
Lettings Negotiator
15 reviews

About Reiss No description set View full profile
James Addo James Addo
Lettings Negotiator
2 reviews

About James No description set View full profile
Laura June - upload your photo Laura June
2 reviews

About Laura No description set View full profile
Laura Stockwell - upload your photo Laura Stockwell
3 reviews

About Laura No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 4:40 PM 09/03/2016 by allAgents

Complaints Procedure

ludlowthompson.com prides itself on being able to fulfil customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customer we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage , should you not receive a satisfactory response or resolution to your problem :

2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson.com representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.



3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson.com representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson.com by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson.com are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.

Last updated at 4:40 PM 09/03/2016 by allAgents

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