• Piotr Kolomyjec
    Piotr Kolomyjec
  • Daniela Gomes
    Daniela Gomes
  • Craig Benjamin
    Craig Benjamin
  • Laura Stockwell
    Laura Stockwell
  • upload your photo
    Umar Sabat
  • claim your profile
    Torin Girling
Established in 1993, ludlowthompson is one of London�s leading independent Estate Agencies, offering a range of services including residential sales and lettings, property management and buy-to-let services. Our professional and pro-active approach means we concentrate on maximum performance, maximum communication and maximum trust at all times- and we get results! Last year alone we let/sold over �1bn worth of property and over 9000 people rent/let with us across London. Whether yo Read full description...u are looking to buy, let, sell or rent the team at our Finsbury Park Office are waiting to hear from you!
ludlowthompson

8 Blackstock Road Finsbury Park, London
Greater London
N4 2DL

020 7704 5777, 020 7704 5788
Oct 16,2017
Minithumbup
Andrew Martin
By: 'Kevin'
Oct 16,2017
0 people found
this helpful
Andrew Martin is a highly recommendable representative. I have mentioned him to my friends who are looking for agents to find an accommodation. Andrew's service was fast, reliable, and helpful to my needs and I will always remember that when looking for places in the future....
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Comment on agent fees
Agents fees were considerate and negotiable according to other places I have felt with.
Was this helpful? Yes
Oct 12,2017
Minithumbup
Reiss Stewart
By: 'Tosin'
Oct 12,2017
0 people found
this helpful
Reiss handled my case really. I was impressed. He got the kind of tenant and the money that i want. He is a good listener and pretty reliable you can leave your case in his hands and go to sleep...
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Comment on agent fees
Fair
Was this helpful? Yes
Oct 12,2017
Minithumbup
Reiss Stewart
By: 'Camille Perrin'
Oct 12,2017
0 people found
this helpful
Reiss is a very good agent that got me and my girlfriend a very good deal in no time in Finsbury Park....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Reiss Stewart
By: 'George McNaughton'
Oct 12,2017
0 people found
this helpful
Reiss was very professional in making contact with me, arranging suitable times to view the properties and then following up to let me know the outcome of my enquiries....
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Comment on agent fees
N/a as no fees paid
Was this helpful? Yes
Oct 11,2017
Minithumbdown
By: 'MEMN'
Oct 11,2017
0 people found
this helpful
Absolutely horrible experience. That was the first time my friends and I were trying to rent a flat in London and I'm already scared of going through the process next time in the future. Our agent wasn't responsive and even if he managed to reply he was vague and not helpful. Various agency employees were providing us with different information about the referencing process, which in the end led to an enormous misunderstanding that had to be fixed by us with no help from the agency. Ou...
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Comment on agent fees
For the quality of service, the fees are way too high.
Was this helpful? Yes
Sep 27,2017
Minithumbup
Andrew Martin
By: 'Diarie Said'
Sep 27,2017
0 people found
this helpful
Great service, fast communication, early viewing possibilities! I can only recommend him! Thanks a lot, will let you know if I will ever need your advice again!...
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Was this helpful? Yes
Sep 20,2017
Minithumbup
Laura Stockwell
By: 'jms'
Sep 20,2017
0 people found
this helpful
Laura was extremely responsive and offered us pertinent properties in a glance. Thank you for your efforts, we certainly can recommend your professionalism...
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Comment on agent fees
Fees proposed were in the market
Was this helpful? Yes
Sep 13,2017
Minithumbup
By: 'Julia'
Sep 13,2017
0 people found
this helpful
Jordan was really helpful and easy to deal with. He knew the property well (i.e. how the hidden window catches worked etc) and even helped me measure up the rooms to see if my furniture would fit. He recommended the property to me and understood my requirements, and always followed up. Lovely to deal with....
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 31,2017
Minithumbup
Craig Benjamin
By: 'Charlotte'
Aug 31,2017
0 people found
this helpful
Craig and the team at Ludlow Thompson were efficient and helpful throughout the sale of our flat. Aaron and Piotr who did the majority of the viewings were friendly and positive and worked hard to get as many people around as possible. We were also impressed with the service from offer to completion when we encountered delays in the chain above us. Craig repeatedly chased various people to get things moving which was really helpful....
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Comment on agent fees
The fees were reasonable for the service provided
Was this helpful? Yes
Aug 24,2017
Minithumbup
Craig Benjamin
By: 'Julia-Anne'
Aug 24,2017
0 people found
this helpful
Craig was fantastic from start to end. Unfortunately my sale was a very long process with lots of hiccups due to mortgage lenders etc. Craig kept me up to date throughout this. He was very efficient and determined to get my sale through. I live abroad and so it was important I had an estate agent I could rely upon. I would highly recommend Craig I was very impressed with his service....
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Comment on agent fees
The fees reflected the amount of work that Craig put in and were very reasonable.
Was this helpful? Yes
Aug 21,2017
Minithumbup
By: 'LN'
Aug 21,2017
0 people found
this helpful
After having issues with our first agent, Bhavik took over the situation and is doing a great job. He is very kind and is helping us through the final steps of getting the house we agreed on. He replies to our emails and (many questions) quickly and in a professional manner. The process is a bit slow due to our references but Bhavik seems to be a reliable agent and I believe there won`t be any further problems. Thank you Bhavik for your help!...
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Was this helpful? Yes
Aug 18,2017
Minithumbup
Reiss Stewart
By: 'Toinoulepou'
Aug 18,2017
0 people found
this helpful
Reiss was efficient, sympathetic. When I needed time, he was comprehensive and always tried to accommodate my needs to the best....
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Was this helpful? Yes
Aug 16,2017
Minithumbup
Reiss Stewart
By: 'Martin'
Aug 16,2017
0 people found
this helpful
Great service, always replying in good time, not always totally electronically competant but so far they have been accomdating and personable...
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Was this helpful? Yes
Aug 08,2017
Minithumbup
Craig Benjamin
By: 'Goring Road.'
Aug 08,2017
0 people found
this helpful
The agency was very professional in the way they handled the sale from start to completion. Craig Benjamin and Aaron Gardener would always update me regularly on the sale and when I had concerns they were always and promptly resolved. Craig Benjamin personally took charge of the process and made sure the process was to a large extent very stress free for me. I would recommend Craig Benjamin and Aaron Gardener in particular and the Ludlow Thompson branch they belong to in general all day....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2017
Minithumbup
Craig Benjamin
By: 'Rachael Gore'
Jul 28,2017
0 people found
this helpful
Aaron and Craig were absolutely brilliant at helping me with my recent flat purchase. There were a few complications and delays along the way due to issues further up the chain that would have been a lot more stressful if Aaron and Craig had not been so supportive, communicative and helpful. They really went above and beyond for me, keeping me updated and ensuring everything kept moving between all the parties, and I really appreciated it. I can't thank them enough! I will definitely be usin...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 19,2017
Minithumbup
Laura Stockwell
By: 'Mary McK'
Jul 19,2017
0 people found
this helpful
Laura was extremely helpful in securing a property for us. She knew how much we wanted the flat and made sure to call us and help us get the first viewing when it came on the market. She was patient and was able to explain the whole process to us, offered her help in finding another tenant to fill the spare room, and was extremely understanding when our circumstances changed....
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Was this helpful? Yes
Jul 15,2017
Minithumbup
Reiss Stewart
By: 'Xavier'
Jul 15,2017
0 people found
this helpful
Excellent service, punctuality and drover us by car to the properties. Very kind agent that after showing us two properties sent us regular emails with updated flats to rent,...
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Comment on agent fees
n/1
Was this helpful? Yes
Jul 05,2017
Minithumbup
Reiss Stewart
By: 'Very helpful!'
Jul 05,2017
0 people found
this helpful
Very helpful and very kind. Thank you for your help Reiss, much appreciated. Kept us in the loop and showed us some lovely properties matching our requirements....
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Was this helpful? Yes
Jun 22,2017
Minithumbup
Craig Benjamin
By: 'Vanessa'
Jun 22,2017
0 people found
this helpful
Both Aaron and Craig were great in helping me find a flat. They were friendly and always willing to answer any questions or queries I had, and were very quick to respond. They did their absolute best to make the buying process as smooth and fast as possible....
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Was this helpful? Yes
Jun 12,2017
Minithumbup
Craig Benjamin
By: 'K.Ben'
Jun 12,2017
0 people found
this helpful
Brilliant service from Craig at Ludlow Thompson. very efficient and helped me throughout the whole process of selling my property. He was always available to take my calls and answered any questions I had. Definitely recommended....
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Comment on agent fees
competitive
Was this helpful? Yes
Jun 08,2017
Minithumbup
By: 'Kaiser'
Jun 08,2017
0 people found
this helpful
Very good and friendly service. All tasks completed as expected. Would like to use the Bhavik again on the next occasion....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 05,2017
Minithumbup
Piotr Kolomyjec
Craig Benjamin
By: 'Crabtree/O'Brien'
Jun 05,2017
0 people found
this helpful
Such a positive experience. Piotr always got back to us immediately and kept us in the loop. Really made the process a smooth one....
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Comment on agent fees
Fees expected rate for this part of London.
Was this helpful? Yes
Jun 02,2017
Minithumbup
By: 'Wood Green Client'
Jun 02,2017
0 people found
this helpful
Excelllent service, ironed out the stress of purchasing a property. Our negotiator, Aaron Gardener, was friendly and helpful. He worked hard to oprovide answers to our queries regarding the property, liasing with us, the vendor and solicitor. We definitely recommend this estate agency....
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Comment on agent fees
n/a
Was this helpful? Yes
May 22,2017
Minithumbup
Laura Stockwell
By: 'Momchil'
May 22,2017
0 people found
this helpful
The agency is good and responsive. Even after we moved out, Laura, very charming and energetic kept on helping us....
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Was this helpful? Yes
May 20,2017
Minithumbup
Reiss Stewart
Laura Stockwell
By: 'Mohamed abdelhadi'
May 20,2017
0 people found
this helpful
Great to deal with honest and very helpful he came across as someone who is trustwothy and reliable easy going...
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Comment on agent fees
Not bad could negotiate
Was this helpful? Yes
May 18,2017
Minithumbup
Reiss Stewart
By: 'Sultana Moosun'
May 18,2017
0 people found
this helpful
From the moment I made the enquiry, I had the pleasure of dealing with Reiss for our requirements for renting a property. Reiss was professional, kind, honest and provided an outstanding service. His commitment in helping me find a place within my budget and time frame was amazing. He kept me updated on the latest properties available, and took time out to show us around several times in 1 property before a decision was made. Reiss ensured the transition was nice and smooth. I was really pleased...
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Comment on agent fees
Good
Was this helpful? Yes
May 17,2017
Minithumbup
Reiss Stewart
By: 'Kayleigh'
May 17,2017
0 people found
this helpful
I called into the office to get an update on the advertisement of my property and Reiss handled the call. He was polite, informative and responsive....
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Comment on agent fees
Average - I would say they are the standard market rate
Was this helpful? Yes
May 16,2017
Minithumbup
Reiss Stewart
By: 'Krisztina'
May 16,2017
0 people found
this helpful
Reiss have been very helpful and kind with us. Quick response, polite emails. Definitely would recommend him to others. I hope this is helpful....
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Was this helpful? Yes
May 15,2017
Minithumbup
Reiss Stewart
By: 'Theo Azevedo'
May 15,2017
0 people found
this helpful
Very professional, quick to answer any queries, understand customer needs, very pleased to be in contact with. I would recommend Reiss services. Cheers...
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Was this helpful? Yes
May 12,2017
Minithumbup
Laura Stockwell
By: 'Highburyarea'
May 12,2017
0 people found
this helpful
Laura was prompt and very friendly. She showed us the properties thoroughly and was there to answer all our questions. We will surely recommend her....
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
96% customers were satisfied with fees 93% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,300
  • Max: £4,500,000

Letting
  • Min: £0
  • Max: £450,000

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
125 6 440 11 71 0 71 0 13 4
Piotr Kolomyjec Piotr Kolomyjec
Sales Negotiator
1 reviews

About Piotr No description set View full profile
Daniela Gomes Daniela Gomes
Lettings Manager
115 reviews

About Daniela No description set View full profile
Craig Benjamin Craig Benjamin
Sales Manager
67 reviews

About Craig No description set View full profile
Laura Stockwell Laura Stockwell
Lettings Apprentice
5 reviews

About Laura No description set View full profile
Umar Sabat - no image available Umar Sabat
Lettings Negotiator
0 reviews

About Umar No description set View full profile
Torin Girling - upload your photo Torin Girling
Lettings Apprentice
0 reviews

About Torin No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 4:40 PM 09/03/2016 by allAgents

Complaints Procedure

ludlowthompson.com prides itself on being able to fulfil customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customer we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage , should you not receive a satisfactory response or resolution to your problem :

2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson.com representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.



3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson.com representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson.com by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson.com are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.

Last updated at 4:40 PM 09/03/2016 by allAgents

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