• Haider Ali
    Haider Ali
  • Bhavik Patel
    Bhavik Patel
  • Jade Welch
    Jade Welch
  • Craig Benjamin
    Craig Benjamin
  • Grace Cain
    Grace Cain
  • Alex Prendergast
    Alex Prendergast
  • Mario Brities
    Mario Brities
  • upload your photo
    Reiss Stewart
Established in 1993, ludlowthompson is one of London’s leading independent Estate Agencies, offering a range of services including residential sales and lettings, property management and buy-to-let services. Our professional and pro-active approach means we concentrate on maximum performance, maximum communication and maximum trust at all times- and we get results! Last year alone we let/sold over Β£1bn worth of property and over 9000 people rent/let with us across London. Whether you are l Read full description...ooking to buy, let, sell or rent the team at our Finsbury Park Office are waiting to hear from you!
ludlowthompson

8 Blackstock Road Finsbury Park, London
Greater London
N4 2DL

020 7704 5777, 020 7704 5788

Aug 26,2016
Minithumbup
By:
Aug 26,2016
Featured Review
0 people found
this helpful
Craig and Jade were responsive, helpful and friendly throughout the sale of my property. They managed to secure a buyer from only the second viewing, and kept the transaction moving at a decent pace. I'd recommend using this branch of LT to friends....
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Comment on agent fees
I've not sold a property before so can't compare, but I felt like I was getting a good service for the fees I paid.
Was this helpful? Yes
Sep 05,2016
Minithumbup
By:
Sep 05,2016
Featured Review
1 people found
this helpful
Thank you for providing such a great service. From the moment we viewed the property, we were impressed with the straight forward and honest way that you approached letting (Something that we have not seen in other estate agents). Although there was a complication in the process, it was lovely to have Bhavik who continually kept the tenant at the heart of negotiations and ensured that we received the best possible deal. They were consistently friendly, honest and efficient. Thank you so much, we...
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Comment on agent fees
Relatively good - similar to other agent fees.
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
Featured Review
0 people found
this helpful
we have dealed with Alex during to our rental house contract done. he is always answered to our questions quickly via mail. we weren't so easy but he was always very polite and knowledge. thanks for everything...
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
Featured Review
0 people found
this helpful
From the start the Finsbury Park Office team were extremely prompt, polite and professional. They have been a pleasure to deal with and have been great support for my property search. Bhavik has been an ambassador for the company, keeping me updated and offered guidance all over the process in a very professional manner as well as being very personable. I will be definitely recommending Bhavik and his team to anyone and seeing them experience the same level of excellence I had....
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Dec 05,2016
Minithumbup
By:
Dec 05,2016
0 people found
this helpful
Bhavik at Ludlowthompson has been very helpful with my new tenancy. He has been excellent with his communication and service. I will recommend him to anyone and have done so. Yes the fees can be higher than other agents but this is well explained and for the service I get I'm happy to pay this. The response has been quick and the tenants found are excellent. Thank you so much...
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Comment on agent fees
No issues
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Over the past few weeks we've had to meet a lot of estate agents and see a number of flats. Both me and wife commented on how polite Alex was, and how helpful he was in showing us around the flat we enquired about. We certainly haven't had the same experience with other estate agents. Although we didn't end up taking a flat through them, their professionalism and speed of response has made me realise that I may have made a mistake not going with them - seeing as my current estate agent is abso...
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Comment on agent fees
agent fees are similar to everywhere else
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Dec 01,2016
Minithumbup
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Dec 01,2016
0 people found
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The entire team was really nice and effective. I strongly recommend Bhavik, Reiss and the office in the same time....
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Dec 01,2016
Minithumbup
By:
Dec 01,2016
0 people found
this helpful
Always get back to me within 24 hours. If Bhavik wasn't our account handler I'd move my business else where....
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Comment on agent fees
average
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Nov 28,2016
Minithumbup
By:
Nov 28,2016
0 people found
this helpful
Bhavik was very efficient and professional throughout the whole process of securing our tenancy. He took the time to run through everything with us on the day of signing our contract and was extremely helpful in answering any questions that we had regarding the flat or the contract specifically....
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Excellent service, professional photos, good feedback from potential buyers and worked with solicitors in completing of the sale. Highly recommended....
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Comment on agent fees
Good
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Nov 14,2016
Minithumbup
By:
Nov 14,2016
0 people found
this helpful
We found the property in question on Zoopla late on the 28th September 16 and the Finsbury Park Branch managed to get me a same day viewing at 7pm. Craig gave me the time to view and asked all my questions thoroughly. Having been left impressed by the property we put in an offer the next day. Since then and three weeks and a half later we completed the sale! It felt as if Craig provided a personalised service even though it was clear he had many clients at the time. Craig's solicitor recommendat...
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Comment on agent fees
N/A - No Fees (Buyer)
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Oct 07,2016
Minithumbup
By:
Oct 07,2016
0 people found
this helpful
Haider has been very good throughout the whole lettings process. He assessed my property quickly and managed to get the valued lettings amount after just 1 evening of viewings. He also helped by putting me in touch with a gas engineer within 20 mins after I had a bit of a disaster with my own! He has been very responsive to emails and helped me through the process which has been very useful as I am a first time landlord. My only reason for giving a 4 star instead of 5 star review is that the p...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Thanks for keeping the procedure simple. It is quite fast and direct to move into the new flat since the flatviewing. I appreciate all the quick response for the requests....
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Comment on agent fees
It's reasonable when they are managing the flat at the same time.
Was this helpful? Yes
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
I worked with Haider to let my flat, and found him to be thoroughly professional, pro-active and responsive. He answered my questions promptly and gave some good advice. He found tenants within a short space of time, and had all the paperwork completed within an accelerated timeframe....
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Comment on agent fees
Fees charged by this Agency are on the high side for landlords, however I have found them to efficient and proactive.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Mario was a lovely ray of sunshine and very helpful when needed! We would recommend him to anyone wanting a smooth move :)...
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Comment on agent fees
GREAT
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Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
this helpful
Haider was really helpful in securing our new flat, and got back to us promptly when we had questions. Recommended :)...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Haider has provided us with a very professional service, up to the high standard. He has been waiting for us at the property, he was patient and kind. I would recommend his services to anyone....
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Comment on agent fees
Fees reasonable
Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Mario was super super helpful. He was kind in his approach and assisted us to move into our new place smoothly. He should definitely get the meal out because of his manners, assistance and as he went that extra mile to help us out!...
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Comment on agent fees
Fees are expensive, but I feel as though this is everywhere.
Was this helpful? Yes
Jun 17,2016
Minithumbup
By:
Jun 17,2016
0 people found
this helpful
Bhavic Patel is a wonderful man. He deals with his customers professionally. He is honest, straightforward person,and good attitude....
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Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
Haider worked quickly to find us tenants. Even better they signed up for the long-term so we get extra peace of mind....
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Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
Mario was a great agent. He really showed that he cares about customer satisfaction and explained perfectly any details of the lettings process. Will invoke his help again in the future!...
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Comment on agent fees
good
Was this helpful? Yes
May 10,2016
Minithumbup
By:
May 10,2016
0 people found
this helpful
I actually bought my property from Ludlow Thompson back in 2008, therefore it made absolute sense to contact them first in order to discuss my rental options as a new landlord. At the Finsbury Park branch Bhavik and his team have been simply amazing! As a landlord needing to move abroad, I had an extremely tight turnaround in order to rent out the property, but Bhavik relished the challenge and in just under a week and offer was made/accepted and the property was taken off the market! As a newbi...
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Comment on agent fees
I am a first time landlord, therefore I cannot compare with fees elsewhere.
Was this helpful? Yes
May 09,2016
Minithumbup
By:
May 09,2016
0 people found
this helpful
Alex has proved that he can get the job done in a proactive & efficient manor, Has been most accomidating in sorting out all the problems that i passed his way. An excellent member of your team....
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Comment on agent fees
Unfortunatelly i would approach another reputable letting agent with the other properties that i have due to the fee structure & non negotiable stance taken before Ludlow. (Alex convinced me to move)
Was this helpful? Yes
May 04,2016
Minithumbup
By:
May 04,2016
0 people found
this helpful
I've been very pleased by the service Haider has given me. He's been polite and courteous, as well as prompt and efficient. Most of all he's been effective - getting tenants into my property very quickly. So I'm grateful for his work and help....
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Comment on agent fees
Fine
Was this helpful? Yes
Apr 28,2016
Minithumbup
By:
Apr 28,2016
0 people found
this helpful
Craig has been heroic in getting the property sold in time for the buyer to save on his stamp duty.the completion was done on the 31.3.2016. Craig has been extremely helpful in keeling things going esp with the cs conveyancing solicitors. I have no hesitation in recommending him for a 5 star review I have previously sent a 35 minute review of my comments dealing with the problems that Craig resolved for us and I am sure for the buyers .Customer services at ludlow lost the preview.... Thanks C...
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Comment on agent fees
very disappointed and angry head office kept changing their fees as it took 4 months to sell the property...I still haven't got the full financial statement from the cs conveyancing ....they were recommended by ludlow ...will not recommmend them cs ie
Was this helpful? Yes
Apr 20,2016
Minithumbup
By:
Apr 20,2016
0 people found
this helpful
Mario was really nice and helpful. He showed us a few properties, all of them in line with our requirements. He helped us securing the property we liked, explaining the procedure of the advance payment, and that was really good for us so we actually got the flat and moved in it happily. We are really satisfied with his service....
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Comment on agent fees
To be honest it is quite expensive, is the higher we found in the market
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Apr 18,2016
Minithumbup
By:
Apr 18,2016
0 people found
this helpful
referencing was great and quick. thanks to the team. we are waiting for the moving in now, would be better if contracting would be this quick so that i could plan my month...
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Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
0 people found
this helpful
Alex was very professions and efficient, very knowledgable about the apartment and location, would definitely recommend Alex he was honest and not at all pushy with us Thanks again...
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Comment on agent fees
Agent fees are reasonable
Was this helpful? Yes
Apr 05,2016
Minithumbup
By:
Apr 05,2016
0 people found
this helpful
Craig Benjamin and John Morritt provided me with a very good service, they answered all my questions and queries and always kept me informed on what was going on. I would have no hesitation in recommending them as they offer a very profesional service....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
A bunch of hardworking, honest professionals – dead on spot with their valuation. Has excellent knowledge, good understanding, current with developments in the property market and very current with market trends. They were very responsive to all my questions, phone calls, had solutions to all issues that arose from the buyers Solicitor. Well organised, constantly in touch by phone/ email, provided constant feedback both on phone and by email on every client that viewed my property. Fou...
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Comment on agent fees
Good- within the norm in the industry
Was this helpful? Yes
Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
Jade and Craig were very straight froward helpful and easy to get along with. I can highly recommend their services...
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Mar 30,2016
Minithumbup
By:
Mar 30,2016
0 people found
this helpful
Jade and Craig were very straight froward helpful and easy to get along with. I can highly recommend their services...
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Mar 28,2016
Minithumbup
By:
Mar 28,2016
0 people found
this helpful
Bhavik is an excellent Agent. Bring a new landlord is quite daunting and finding the right agent to lead you through the process is difficult. So much jargon and so many procedures to follow. I am glad to say that Bhavik is a god send. We have kept up conversation on my property as a rental for 2 years and each time that we touch based he was polite, not push and professional. When I finally bit the bullet and decide to rent. Bhavik lead me through the process and gave me the clear explanations...
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Comment on agent fees
Agents fees were ballpark relative to the others but, given my experience, is well worth it.
Was this helpful? Yes
Mar 23,2016
Minithumbup
By:
Mar 23,2016
0 people found
this helpful
I listed with Ludlow Thompson Finsbury Park as dual agent after being solely listed with another agent for two months who provided poor service, communication, and failed to get people through the door. When Ludlow Finsbury was appointed, Craig Benjamin and John Morritt obtained a solid offer within three weeks. From Day 1, both John and Craig have given realistic expectations to me as the seller and provided solid communication and feedback. They have always been very honest and considerate. I ...
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Comment on agent fees
Very fair
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 95% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£1,300
  • Max: Β£4,500,000

Letting
  • Min: Β£0
  • Max: Β£450,000

NAEA ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
116 6 405 10 63 0 65 0 12 4
Haider Ali Haider Ali
Senior Lettings Negotiator
56 reviews

About Haider No description set View full profile
Bhavik Patel Bhavik Patel
Lettings Manager
108 reviews

About Bhavik No description set View full profile
Jade Welch Jade Welch
Sales negotiator
13 reviews

About Jade No description set View full profile
Craig Benjamin Craig Benjamin
Senior Sales Consultant
54 reviews

About Craig No description set View full profile
Grace Cain Grace Cain
Sales Consultant
0 reviews

About Grace No description set View full profile
Alex Prendergast Alex Prendergast
Lettings Apprentice
5 reviews

About Alex No description set View full profile
Mario Brities Mario Brities
Lettings Negotiator
4 reviews

About Mario No description set View full profile
Reiss Stewart - no image available Reiss Stewart
Lettings Negotiator
1 reviews

About Reiss No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 4:40 PM 09/03/2016 by allAgents

Complaints Procedure

ludlowthompson.com prides itself on being able to fulfil customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customer we apply the following approach to any customer complaint / concern:



1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage , should you not receive a satisfactory response or resolution to your problem :



2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson.com representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.



3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson.com representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson.com by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.



4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson.com are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.

Last updated at 4:40 PM 09/03/2016 by allAgents

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