Dulwich, London, SE22
4.7/5, 510 reviews
95% recommended
89% sales valuation accuracy
83% sales fee satisfaction
95% lettings valuation accuracy
77% lettings fee satisfaction
Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here ... show more Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here from London Bridge.
Why Ludlow Thompson agents in Dulwich?
Our estate agency has been founded in 1993. The rapid growth of Ludlow Thompson company has allowed us to expand throughout most areas of London and beyond. Our network of estate agent branches, including Dulwich, provides real estate sales, lettings and property management services. Our estate sales professionals have more than 40 years of combined experience in this field. Each staff member is fully trained to the Ludlow Thompson standard and also is required to complete NFOPP Qualifications.


Dulwich staff members provide a fully personalised property service to meet all of clients inquiries and needs. All of our estate agents live in or around London to be able to assist clients with any inquiries about the local area and residential property opportunities. If you are interested in selling your house in London, contact Ludlow Thompson branch in Dulwich for a free, no obligation valuation.
Dulwich area property guide
East Dulwich is full of great residential housing opportunities. Victorian architecture dominates in this area. You can find rows of terraces, detached houses, and flats that reflect this architectural style. The main shopping street is the Lordship Lane. East Dulwich area can also offer great eateries and trendy pubs. Most local residents are young professionals and young families that prefer a village-like living to busy city centre life. Property prices are much more affordable than living closer to the city even though there are great road and public transport links for daily commute. If you are thinking of renting or buying a house in Dulwich, give our estate agents a call and arrange a meeting. We are here to help!
Ludlow Thompson the award winning London agent

Opening Hours
Address

ludlowthompson
81-83 Lordship Lane
Dulwich,London
Greater London
SE22 8EP
020 8299 8777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 83% £175,000 £3,500,000
Lettings 95% 77% £480 £5,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
78 5 238 12 64 2 63 0 43 5
Areas covered
  • SE22
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties
Images & Videos

“Lola and Josh were efficient, professional an......”

Share on :
Aug 30,2019
Minithumbup
By: 'Anna'
Aug 30,2019
0 people found
this helpful
Lola and Josh were efficient, professional and friendly! Thanks both for showing us around and answering any questions or queries we had about the flat. Highly recommend....
read full review
Was this helpful? Yes

“Exceptional Service...”

Share on :
May 28,2019
Minithumbup
By: 'SP'
May 28,2019
0 people found
this helpful
Andre has provided exceptional service to me and my wife. The next steps to get on the property ladder will go a whole lot smoother thanks to his advice. Highly recommend....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent service...”

Share on :
May 24,2019
Minithumbup
By: 'Shakil'
May 24,2019
0 people found
this helpful
I was in touch with your agent Andre Williams over the phone who was very professional and provided information which has greatly helped my situation....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Good Experience...”

Share on :
Nov 15,2018
Minithumbup
By: 'MC'
Nov 15,2018
0 people found
this helpful
The team were great in terms of being really responsive and helping source a property which suited our brief. Mita was great in terms of showing us around and answering any questions or queries we had about the flat. Unfortunately it wasn't quite what we ...
read full review
Was this helpful? Yes

“Nice people, poor service...”

Share on :
Aug 27,2018
Minithumbdown
By: 'Lorraine'
Aug 27,2018
0 people found
this helpful
From my past experience letting agents have always facilitated ensuring that both the tennant and landlords expectations are met, both contractually and evening practically. In this case, I made clear conditional requests to take the flat on, also written into the tenancy agreement. Upon arriving ...
read full review
Comment on agent fees
Ironically one of the highest agency fees paid, and the poorest service.
Was this helpful? Yes
By: ludlowthompson
Aug 28, 2018
View all comments (1)
Dear Lorraine, Thank you for taking the time to give your feedback on the service you have received from us. At ludlowthompson we pride ourselves on our customer service so it is always extremely disappointing to hear that a customer's expectations have not been met and we are very sorry that you have found cause to complain. We would really appreciate if you could please address your concerns in an email to our Customer Services department at customerservices@ludlowthompson.com so that we ...

“Wonderful!...”

Share on :
May 16,2018
Minithumbup
picture is hidden
Aaron
By: 'Charlotte'
May 16,2018
0 people found
this helpful
Really helpful, accurate information given and easy to talk with. Broke down the steps required and made the whole experience quick and easy....
read full review
Was this helpful? Yes

“Great friendly service and help...”

Share on :
May 08,2018
Minithumbup
By: 'samlewisham'
May 08,2018
0 people found
this helpful
Laura was great, she was positive on house viewings but more importantly made us feel like she was looking for us, much appreciated...
read full review
Was this helpful? Yes

“Excellent knowledge of the local area...”

Share on :
Apr 27,2018
Minithumbup
Stephen
By: 'PWD'
Apr 27,2018
1 people found
this helpful
I have been dealing with Stephen for many years, first when he was taking prospective tenants on viewings to my property and more recently in the Manager capacity. He has always been courteous and friendly. He has expert knowledge of the the Peckham and East ...
read full review
Comment on agent fees
Average
Was this helpful? Yes

“Friendly and helpful staff...”

Share on :
Apr 04,2018
Minithumbup
Hannah
By: 'Joanna Grace'
Apr 04,2018
0 people found
this helpful
We have had a very positive experience with ludlowthompson. Staff are helpful, friendly and easily contactable. This was our first time letting a property, and Hannah made the process less stressful and easy....
read full review
Was this helpful? Yes

“perfect service...”

Share on :
Mar 29,2018
Minithumbup
By: 'Ozge Oz'
Mar 29,2018
0 people found
this helpful
Laura is quite a helpful agent, she is attention to detail, provides prompt answers, I recommend her services to everyone....
read full review
Was this helpful? Yes

“Good...”

Share on :
Mar 27,2018
Minithumbup
picture is hidden
Aaron
Kerry
By: 'Mama Rita'
Mar 27,2018
0 people found
this helpful
I'm really happy with you guys for nice reception through out the proceeding till this time I never tought off....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Friendly & professional...”

Share on :
Mar 25,2018
Minithumbup
By: 'Mhairi'
Mar 25,2018
0 people found
this helpful
Laura was great with my partner and I moving in together. She was available to answer all our questions and was able to provide us with all the necessary details with ease. Very friendly from the initial viewing through the entire process, dealing with Laura ...
read full review
Comment on agent fees
It was more than I had anticipated, but not unreasonable
Was this helpful? Yes

“A great experience...”

Share on :
Mar 19,2018
Minithumbup
By: 'J. Ricoy'
Mar 19,2018
0 people found
this helpful
Laura Costa was extremely helpful and went the extra mile for us. Excellent customer services, she was very polite and helpful, genuine and never pushy....
read full review
Was this helpful? Yes

“Stephen and Aaron are very helpful in dealing with customer's ......”

Share on :
Mar 09,2018
Minithumbup
Stephen
picture is hidden
Aaron
By: 'Suzan'
Mar 09,2018
0 people found
this helpful
Stephen and Aaron are very helpful in dealing with customer's concerns, they communicate effectively with clients and have very friendly tones over the phone....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Thanks a lot Aaron for helping through the whole process ......”

Share on :
Mar 08,2018
Minithumbup
picture is hidden
Aaron
Stephen
By: 'Stephen Graham'
Mar 08,2018
0 people found
this helpful
Thanks a lot Aaron for helping through the whole process until the day we moved in. You are such a gentle man and a very professional man....
read full review
Comment on agent fees
Good Aaron Gavin
Was this helpful? Yes

“As a landlord I was very impressed with the professional, ......”

Share on :
Feb 28,2018
Minithumbup
Stephen
Hannah
By: 'MEarls'
Feb 28,2018
0 people found
this helpful
As a landlord I was very impressed with the professional, timely and friendly service. I would recommend Stephen and Hannah to any prospective landlord or tenant....
read full review
Was this helpful? Yes

“We were really pleased with the level of service from ......”

Share on :
Feb 11,2018
Minithumbup
picture is hidden
Aaron
Stephen
By: 'Louise & Eleanor'
Feb 11,2018
0 people found
this helpful
We were really pleased with the level of service from the team. Very responsive to queries and always happy to assist....
read full review
Was this helpful? Yes

“We are very happy to be able to secure this ......”

Share on :
Jan 09,2018
Minithumbup
picture is hidden
Aaron
By: 'Maddie'
Jan 09,2018
0 people found
this helpful
We are very happy to be able to secure this tenancy. We are really enjoying the property, especially our daughter who can finally run around and be free. Shannon Galli managed to point us in the right direction by suggesting the property for viewing, while ...
read full review
Comment on agent fees
A bit expensive compared to other agents but the reference process went quite smoothly. Other agents can be way more fussy.
Was this helpful? Yes

“Agent is very helpful and dealt with our requests professionally. ......”

Share on :
Jan 05,2018
Minithumbup
By: 'Kc'
Jan 05,2018
0 people found
this helpful
Agent is very helpful and dealt with our requests professionally. Provided a lot of information regarding the property. Easy to communicate with if you have any problems....
read full review
Was this helpful? Yes

“Hannah is an exceptional agent. Very attentive to her clients ......”

Share on :
Jan 03,2018
Minithumbup
Hannah
By: 'Millie Otieno-Storey and Mark Storey'
Jan 03,2018
0 people found
this helpful
Hannah is an exceptional agent. Very attentive to her clients and very flexible to when it comes to time planning to make it convenient for her clients. We were in a situation where we needed a home urgently before Christmas and Hannah did a brilliant ...
read full review
Comment on agent fees
agent fee however is a bit on the high side. From a business sense of things, Agencies could save money for clients by doing the reference checks yourselves. Why pay a third party to do it?
Was this helpful? Yes

“extremely helpful and friendly with fantastic communication who was available ......”

Share on :
Jan 02,2018
Minithumbup
Hannah
By: 'grant'
Jan 02,2018
0 people found
this helpful
extremely helpful and friendly with fantastic communication who was available at whatever time of the day we needed. would always be happy to deal with hannah....
read full review
Comment on agent fees
n/a
Was this helpful? Yes

“Very friendly, helpful and patient. The details of the rental ......”

Share on :
Dec 08,2017
Minithumbup
By: 'Leah'
Dec 08,2017
0 people found
this helpful
Very friendly, helpful and patient. The details of the rental process and fees explained thoroughly. Check in process was also very smooth and plenty of time given to go through the tenancy agreement....
read full review
Comment on agent fees
Reasonable.
Was this helpful? Yes

“Hannah was helpful at all stages of the rental process ......”

Share on :
Dec 07,2017
Minithumbup
Hannah
By: 'Mc'
Dec 07,2017
0 people found
this helpful
Hannah was helpful at all stages of the rental process ensuring we knew what was going on through consistent communication, even helping my father who was to be a guarantor....
read full review
Was this helpful? Yes

“Hannah was quick and efficient in organising viewings, suggesting potential ......”

Share on :
Dec 05,2017
Minithumbup
Hannah
By: 'Stru'
Dec 05,2017
0 people found
this helpful
Hannah was quick and efficient in organising viewings, suggesting potential properties and ultimately organising our eventual move. We both found her to be approachable, easy to get on with and confident about her knowledge of the area, making renting through Ludlow a really easy choice. ...
read full review
Comment on agent fees
Not the worst!
Was this helpful? Yes

“Hannah was helpful and attentive, making the renting process easier ......”

Share on :
Dec 05,2017
Minithumbup
Hannah
By: 'Steph'
Dec 05,2017
0 people found
this helpful
Hannah was helpful and attentive, making the renting process easier than I have previously experienced. Her responses were timely and service was great....
read full review
Was this helpful? Yes
Staff picture Stephen
(107)
Staff picture Hannah
(48)
Staff picture Josh
(33)

Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 4:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 12:42 PM 22/08/2016 by Stephen Graham

Awards won by ludlowthompson, London SE22 8EP


As Seen On

Get in touch with

ludlowthompson

Branch - Dulwich, London, SE22