Bow, London, E3
4.7/5, 490 reviews
94% recommended
96% sales valuation accuracy
96% sales fee satisfaction
90% lettings valuation accuracy
80% lettings fee satisfaction
ludlowthompson Bow is one of the most popular estate agent offices in East London. You can find us situated on the Mile End Road, next to the Mile End underground station across from Mile End Park. Our property agents in Bow manage properties in the E3 postcode area and surrounding ... show more ludlowthompson Bow is one of the most popular estate agent offices in East London. You can find us situated on the Mile End Road, next to the Mile End underground station across from Mile End Park. Our property agents in Bow manage properties in the E3 postcode area and surrounding regions.
Why ludlowthompson agents in Bow?
This estate agency has been set up since 1993 and has been growing at an unbelievable pace ever since. Now, we have more than a 10 branch network across and beyond London City. Our professional experience adds up to more than 40 years in the property industry. We specialise in property sales, lettings, and management. To ensure we provide the same high level of service throughout each of our branches, we train and help our staff members obtain the necessary qualifications. Estate agents in Bow can provide a customised service to answer specific client inquiries.


Our agents are local to the East London area to make sure we live right in the centre of what is happening in the local property market. Many of our clients move to London from other cities in the UK, therefore, require help with settling in the local area and finding out information on local amenities. We enjoy answering all of our clients' questions and make sure we provide a completely transparent communication between landlords and residents. ludlowthompson agents in Bow offer free home valuations for those looking to sell their properties.
Bow property and area guide
There are so many different types of residential properties to choose from in this area. Young professionals, looking for an affordable place to live and commute into the city choose to live in the regenerated council blocks in Bow. An interesting conversion of the old Bryan & May factory has been turned into flats. For more conventional housing you can find beautiful leafy streets with Georgian terraces or look for newly developed blocks of flats. Bow attracts a variety of students and young families to this eclectic part of East London. Do not hesitate to contact ludlowthompson estate agents to find out more about the area and current properties on offer.
Ludlow Thompson the award winning London agent

Opening Hours
Address

ludlowthompson
634-636 Mile End Road
London
Greater London
E3 4PH
020 8981 2670

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 96% £44,000 £3,060,000
Lettings 90% 80% £260 £4,008
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
82 8 192 14 93 1 81 2 13 4
Areas covered
  • E3
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

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“As we have not yet signed a tenancy agreement with ......”

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Jan 19,2010
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By: 'Marc'
Jan 19,2010
2 people found
this helpful
As we have not yet signed a tenancy agreement with LT, I may be jumping the gun here a little, but I already have some concerns which I think are worth mentioning. Myself and my current 2 flatmates were shown a property last week by LT ...
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By: Happy Customer
Aug 24, 2010
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Adam is the fittest estate agent I've ever seen! ...

“I would like to make a very positive comment about ......”

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Nov 25,2009
Minithumbup
By: 'steve'
Nov 25,2009
0 people found
this helpful
I would like to make a very positive comment about the way Ludlow's and in Particular Kevin handled this sale. Although the sale happened very quickly, the buyers were not without problems and Kevin dealt with them and us most professionally. I can also say ...
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“We have recently rented a property with Ludlow Thompson and ......”

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Oct 05,2009
Minithumbup
By: 'Rob Kahler'
Oct 05,2009
0 people found
this helpful
We have recently rented a property with Ludlow Thompson and were very happy with the service, professionalism and friendliness of all the staff from the letting agent to the referencing team and would recommend them to anyone who is looking for a new property to ...
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“Found these negative reviews comforting (in a perverse kind of ......”

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Oct 03,2009
Minithumbdown
By: 'SE1er'
Oct 03,2009
1 people found
this helpful
Found these negative reviews comforting (in a perverse kind of way). At least I know its not just me (as a tenant) that gets the initial rubbish, then silent, treatment from Ludlow Thompson and their outsourced management agents, Mainstay. The lack of direct contact is ...
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By: Customer Services
Oct 07, 2009
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Dear SE1er Thank you for your comment, clearly you have some issues which need addressing. We are unable to identify your property by this posting so if you would like to contact customerservices@ludowthompson.com we would be happy to look into the matters. Kind regards ...

“Ludlow Thompson were extremely helpful and made the process of ......”

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Aug 24,2009
Minithumbup
By: 'M-C'
Aug 24,2009
0 people found
this helpful
Ludlow Thompson were extremely helpful and made the process of finding a rental property as stress-free as possible. They weren't overly pushy, as I had found with other Estate Agents, and I felt they actually listened to us and dedicated a lot of time to ...
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“The agent was well mannered and helpful and I felt ......”

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Jul 30,2009
Minithumbup
By: 'Sally'
Jul 30,2009
0 people found
this helpful
The agent was well mannered and helpful and I felt very trustmworthy. He always replied promptly to my queries and if he didn't know anything referred me to his manager, whom was very experienced. I would definietly recomment them to a friend and cannot think ...
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“I found all the agents to be very helpful and ......”

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Jul 08,2009
Minithumbup
By: 'Laura'
Jul 08,2009
0 people found
this helpful
I found all the agents to be very helpful and enthusiastic throughout the process of renting a multi occupancy house. The agents were extremely informative and useful which was imperative in the lengthy and difficult process. The only negative feedback I would express was the ...
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“I have used ludlow and never will be again.when ......”

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Jun 12,2009
Minithumbdown
By: 'jj'
Jun 12,2009
1 people found
this helpful
I have used ludlow and never will be again. when we moved out they claimed we changed all the door locks(funny that they just walked in without calling us and without ringing the door bell while sleeping, eating and sometimes on the toilet to ...
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“I agree completely with the review. My experience of Ludlow ......”

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Feb 19,2009
Minithumbdown
By: 'wilsonn'
Feb 19,2009
3 people found
this helpful
I agree completely with the review. My experience of Ludlow Thomspon has been a nightmare and is still ongoing. We moved into a rented property in December and are still to have any verbal contact with our appointed client manager. We have a number of ...
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By: Customer Services at ludlowthompson
Mar 11, 2009
View all comments (1)
Dear Wilsonn We are sorry that you have been passed from pillar to post - we sincerely regret this. It is possible that we did not receive your email and we ask that you kindly resend your complaint to customerservices@ludlowthompson.com If you let us have your full contact details we can identify your customer records and get back to you on the issues you raise. We make customer feedback our business, publishing it daily at our website. We are open and accessible to customers and where ...

“I was a sitting tenant in a flat that was ......”

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Jan 14,2009
Minithumbdown
By: 'enough of bullies'
Jan 14,2009
3 people found
this helpful
I was a sitting tenant in a flat that was being let by LudlowThompson. They couldn't care less of the fact that I was living there and had some rights, for example to quiet enjoyment of my property. They walked in while I was sleeping, ...
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By: Su Colledge
Jan 19, 2009
View all comments (1)
I am concerned to read about your grievance. As a Director of ludlowthompson I would welcome the opportunity to speak to you and discuss this matter so that I can look into the matter. If you are happy for me to contact you, kindly send me the following info: ~ Your telephone number ~ The best time of day to contact you ~ Please mention this website review and the date of your review so I can cross reference You will find my contact details at the below link - http://www.ludlowthom ...
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Tenant Fees

Please see https://www.ludlowthompson.com/resources/pdf/letting-admin-fees-tenant.pdf?20190627 for information on Tenant Fees
Last updated at 16/08/2019, 4:12 PM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.

Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:

2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).

Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.

This representative will be a senior member of the team managing the issues on which you have reason to complain.

3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.

We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.

ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 5:21 PM 03/06/2019 by allAgents

Awards won by ludlowthompson, London E3 4PH


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ludlowthompson

Branch - Bow, London, E3