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    Terence
  • Staff picture
    Fabian
  • Staff picture
    Joshua
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    Alexander
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    Jesse
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    Emma
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    Michael
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    Zara
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    Rob
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    Reisse
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    Shalarm
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    Adam
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    Raquel
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    Luke
ludlowthompson Bow is one of the most popular estate agent offices in East London. You can find us situated on the Mile End Road, next to the Mile End underground station across from Mile End Park. Our property agents in Bow manage properties in the E3 postcode area and surrounding regions.

Why ludlowthompson agents in Bow?

This estate agency has been set up since 1993 and has been growing at
Read full description... an unbelievable pace ever since. Now, we have more than a 10 branch network across and beyond London City. Our professional experience adds up to more than 40 years in the property industry. We specialise in property sales, lettings, and management. To ensure we provide the same high level of service throughout each of our branches, we train and help our staff members obtain the necessary qualifications. Estate agents in Bow can provide a customised service to answer specific client inquiries.

Our agents are local to the East London area to make sure we live right in the centre of what is happening in the local property market. Many of our clients move to London from other cities in the UK, therefore, require help with settling in the local area and finding out information on local amenities. We enjoy answering all of our clients' questions and make sure we provide a completely transparent communication between landlords and residents. ludlowthompson agents in Bow offer free home valuations for those looking to sell their properties.

Bow property and area guide

There are so many different types of residential properties to choose from in this area. Young professionals, looking for an affordable place to live and commute into the city choose to live in the regenerated council blocks in Bow. An interesting conversion of the old Bryan & May factory has been turned into flats. For more conventional housing you can find beautiful leafy streets with Georgian terraces or look for newly developed blocks of flats. Bow attracts a variety of students and young families to this eclectic part of East London. Do not hesitate to contact ludlowthompson estate agents to find out more about the area and current properties on offer.
ludlowthompson

634-636 Mile End Road London
Greater London
E3 4PH

020 8981 2670 (s) or
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Properties for Sale
Properties to Rent

“excellent experience...”

May 20,2019
Minithumbup
Fabian
By: 'Lawrence I'
May 20,2019
0 people found
this helpful
Fabian was tasked to re-let a property and succeeded in achieving a rental in excess of what was being asked . He was always professional, very friendly and courteous and it was a pleasure to deal with him....
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Comment on agent fees
Agreed
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“Good experience...”

May 03,2019
Minithumbup
Emma
Terence
By: 'Stefan'
May 03,2019
0 people found
this helpful
As buyers we had little choice in who was handling the sale so we were really happy when Emma and Ternence got working on it. We were really happy that they were both actively involved in the progress of the sale, replying to emails within ...
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Comment on agent fees
n/a (buyers)
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“Top class start to finish...”

Mar 28,2019
Minithumbup
Terence
Emma
By: 'M & M'
Mar 28,2019
0 people found
this helpful
Terence & Emma were great to work with from start to finish! We were already impressed with Ludlow's quality marketing & competitive fees, but meeting the agents confirmed we wanted them to market our flat. Both Terence & Emma seemed so invested in seeing our sale through to ...
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Comment on agent fees
good
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“Friendly, helpful and patient...”

Mar 25,2019
Minithumbup
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Jesse
By: 'Maayan'
Mar 25,2019
0 people found
this helpful
Jesse was very helpful and patient - he took the time to review with us all aspects of the flat, the development and the area (and later, the contract). He was very attentive to our concerns and preferences, even when things took a long time, ...
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Comment on agent fees
My understanding is that the fees are determined by the agency - of course I'd be happy to pay less, but the fees were within the normal range.
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“Excellent service!...”

Mar 19,2019
Minithumbup
Terence
Joshua
By: 'Shreena Bow'
Mar 19,2019
0 people found
this helpful
I cannot recommend Ludlow Thompson highly enough! Terence Cunningham and his team (Emma and Joshua) have been helpful and available to answer any questions we had. We were worried that we would not be able to sell our flat easily as our neighbour struggled to ...
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“Brilliant service...”

Feb 19,2019
Minithumbup
Emma
By: 'Nadine'
Feb 19,2019
0 people found
this helpful
Emma was an absolute star during the whole sale process - bringing positivity and warmth to a difficult situation. I couldn't recommend her more highly....
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“Property purchase...”

Feb 15,2019
Minithumbup
Terence
Emma
By: 'Siyuan'
Feb 15,2019
0 people found
this helpful
Terence was a very patient, professional and kind agent. There were some issues between the vendor and the buyer, which causes significant delay of the transaction. During the process, both the vendor and the buyer are very anxious. Terence helped us to overcome the difficulties ...
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“Luke has a very professional attitude!!!...”

Feb 06,2019
Minithumbup
Luke
By: 'Tatiana'
Feb 06,2019
0 people found
this helpful
Luke Towning was the agent in charge with the the flat we renting. His professionalism was at a high level, Very efficient and helpful with all the information necessary through the process. Highly recommend Luke!...
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“Terrance Cunningham...”

Feb 04,2019
Minithumbup
Terence
Emma
By: 'Verne Manson'
Feb 04,2019
0 people found
this helpful
Excellent Service. From the beginning, Emma and Terrance handled the sale of our flat with professionalism. Terrance helped us with services not normally provided by a real estate agent that made the sale go smoothly. The communication and rapid responses to our questions were without ...
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“Always on Point...”

Dec 28,2018
Minithumbup
Terence
By: 'Happy Homeowners'
Dec 28,2018
0 people found
this helpful
Terence made what can be a challenging process much smoother. In quoting my husband who doesn't give out compliments lightly "Terence was great. Always on the ball. Many times I said Terence knows more and is getting better results than anyone including the solicitors." There ...
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“Seamless Service...”

Nov 19,2018
Minithumbup
Fabian
By: 'clare'
Nov 19,2018
0 people found
this helpful
Originally I was looking to sell my property but due to the current market, I decided to rent my property and wanted a quick turnaround. Fabian Akinola took my details and I gave him the task of finding a suitable tenant within a week. He ...
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Comment on agent fees
Fees are higher than previous agent used, however the agent exceeded expectations.
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“very helpful agents - transparent process...”

Nov 06,2018
Minithumbup
By: 'Franz'
Nov 06,2018
0 people found
this helpful
due to problems moving from a foreign country to England the agents always helped me understand the ongoing process to provide the necessary documents transparent process...
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Comment on agent fees
suitable fees
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“Unable to handle simple tasks...”

Nov 05,2018
Minithumbdown
By: 'GeDu'
Nov 05,2018
0 people found
this helpful
Ludlow has been unable to perform even the simplest of tasks since we moved in... Despite continuous reminders, Ludlow either simply ignored our emails/phone calls or performed tasks completely unsatisfactorily (ie damaging other items in the meantime). No attempt has been made by Ludlow ...
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Comment on agent fees
Not worth paying a penny for non-existent services
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“The best Agent simple as that!...”

Nov 04,2018
Minithumbup
Emma
Terence
By: 'Aicha'
Nov 04,2018
0 people found
this helpful
Emma and Terence were impressive from the start go and understood exactly what was at stake. It was a difficult market to sell in but Emma and Terence were extremely confident and I should have listened to them in first place. Instead, after couple months , ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Amazing Agent!...”

Nov 02,2018
Minithumbup
Emma
By: 'BLHP'
Nov 02,2018
0 people found
this helpful
Emma was a breath of fresh air and found me a buyer within 6 weeks! I would definitely recommend Emma as your first port of call if you are looking to sell your property!...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Flat sale...”

Oct 27,2018
Minithumbup
Terence
By: 'Kevin Moore'
Oct 27,2018
0 people found
this helpful
I have bought and sold many properties over the years but I cannot praise highly enough the service given by Terence when handling the sale of my property. With a difficult buyers solicitor, Terence helped smooth the transaction by proactively interfacing between the buyer and ...
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Comment on agent fees
Decent fees for the London market.
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“Windsor Court...”

Oct 24,2018
Minithumbup
Emma
By: 'Mark'
Oct 24,2018
0 people found
this helpful
Emma was really helpful, organised and effective from the offset when we viewed a number of properties that were a great matched to my criteria. When the sales process begun, Emma was always on hand to answer questions, keep me fully updated and ensure progress ...
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Comment on agent fees
N/A
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“Amazing customer service...”

Oct 18,2018
Minithumbup
Emma
Terence
By: 'Abdus Choudhury'
Oct 18,2018
0 people found
this helpful
Emma and Terence handled the sale of our flat. They were both amazing, very professional. They marketed the flat very well to buyers and got a great price for us in an uncertain market. We had more dealings with Emma than Terence and so, single ...
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“Great service...”

Oct 15,2018
Minithumbup
Emma
By: 'Nimra'
Oct 15,2018
0 people found
this helpful
Emma provided an excellent and very personal service, and I'm very grateful that she was the estate agent that helped me get my first property. She understood my preferences immediately and helped to shortlist flats that I'd be interested in. Emma was also very patient ...
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“Fantastic Service...”

Oct 02,2018
Minithumbup
Fabian
By: 'Pang'
Oct 02,2018
0 people found
this helpful
Fabian Akinola at the Bow Office assisted me with my tenant search. I am impressed at the professionalism of Fabian and his team. They have a broad data base of tenants and are highly recognised in the market. They managed to help me to secure ...
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Comment on agent fees
Good
Was this helpful? Yes

“Very good service...”

Sep 28,2018
Minithumbup
Emma
By: 'Will'
Sep 28,2018
0 people found
this helpful
I had a very good experience with Emma Nettleingham from Ludlow Thompson's Bow office, who was very helpful in securing a quick and smooth sale of a 1 bedroom property in Poplar. I was very happy with her professionalism and with the result that was achieved....
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“Friendly and Professional...”

Sep 26,2018
Minithumbup
Emma
By: 'Eimear & Ryan'
Sep 26,2018
0 people found
this helpful
We were first time buyers and Emma was very helpful throughout the process, from finding the perfect property to helping us reach completion. She was very friendly and professional and was always contactable. We are extremely pleased with the service she provided and would highly ...
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“Excellent...”

Sep 23,2018
Minithumbup
Terence
Emma
By: 'Caroline'
Sep 23,2018
0 people found
this helpful
Emma and Terence worked extremely hard to get as many people through the door as possible while my flat was on the market and were both very pleasant to deal with. Emma was indefatigable in pushing the sale of my property through to completion. Very ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Quick sale and great service...”

Sep 21,2018
Minithumbup
Emma
Terence
By: 'K and G'
Sep 21,2018
1 people found
this helpful
These guys were great from start to finish. The house sold very quickly, and we were happy with how they communicated throughout the process. They pushed when they needed to get things done when it came to exchange and completion. Really felt like they worked ...
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Comment on agent fees
Appropriate fees
Was this helpful? Yes

“Fabian Akinola...”

Sep 21,2018
Minithumbup
Fabian
By: 'Timmy'
Sep 21,2018
0 people found
this helpful
Fabian was absolutely great! We were looking for a place ASAP (the London housing market is a jungle) and he was so accommodating to our hectic needs. He was always quick to reply to any questions and helped us find and secure a great new ...
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Comment on agent fees
Honestly all agency fees are fairly high, but considering what Fabian did for us and how hard he worked to sort all the paperwork (in less than a week I might add!) is was worth every penny.
Was this helpful? Yes

“A very smooth experience...”

Sep 17,2018
Minithumbup
Emma
By: 'S Rahim'
Sep 17,2018
0 people found
this helpful
Emma Nettleingham was the agent I was liaising with for my property search. She was always extremely helpful from start to completion. Her approach to ensuring everything came together for both parties was great. I strongly recommend working with her. Next time I use Ludlow ...
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“Very good agents!...”

Sep 14,2018
Minithumbup
Terence
Emma
By: 'Peter'
Sep 14,2018
0 people found
this helpful
I worked with Emma Nettleingham and Terence Cunningham on my recent property sale. I've worked with agents in the past both in London and outside and have had mixed experiences. However, I found both Emma and Terence to be very professional, helpful and accessible, responding ...
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Comment on agent fees
They are about average for London estate agents.
Was this helpful? Yes

“smooth progress to offer...”

Sep 06,2018
Minithumbup
Terence
Emma
By: 'Bow seller'
Sep 06,2018
1 people found
this helpful
We were impressed by the systematic and careful approach to evaluating and marketing our flat which led to an early offer. This confirmed our choice of a local agent for local property...
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Comment on agent fees
Fees in line with market
Was this helpful? Yes

“Misleading...”

Sep 05,2018
Minithumbdown
By: 'Unhappy customer'
Sep 05,2018
1 people found
this helpful
I was mislead over the cashflow and management costs, and raised it as an issue straight away (post-signing of contracts). On being promised a resolution and reduction to rent collection only I've now been chasing it for three months and nobody is helping. Also, the ...
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Comment on agent fees
Misleading and over priced
Was this helpful? Yes

“Professional, yet friendly....”

Aug 27,2018
Minithumbup
Fabian
By: 'F. Sam-lock'
Aug 27,2018
0 people found
this helpful
Fabian made me feel comfortable and explained clearly the process of letting my property. I probably decided to sign with LudlowThompson because of that....
read full review
Comment on agent fees
Fees are high but I guess this is the prove to pay to get peace if mind.
Was this helpful? Yes
Areas covered
  • E3
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Performance Statistics
- Valuation Fees
Sales 96% 96%
Price range of properties reviewed
Sales
  • Min: £1,150
  • Max: £3,060,000

Letting
  • Min: £0
  • Max: £250,000

NAEA ARLA TPOS Sales TPOS Lettings


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
82 8 192 13 84 1 74 2 12 4
Staff picture Terence
(168)

Staff picture Fabian
(114)

Staff picture Joshua
(10)

Staff picture Alexander
(7)

picture is hidden Jesse
(25)

Staff picture Emma
(33)

No image available Michael
(0)

No image available Zara
(1)

No image available Rob
(2)

No image available Reisse
(1)

No image available Shalarm
(1)

No image available Adam
(0)

No image available Raquel
(0)

No image available Luke
(1)

Fees

No fees set.

Complaints Procedure

ludlowthompson prides itself on being able to fulfil customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customer we apply the following approach to any customer complaint / concern:

1. Please refer all complaints initially to the Department that they relate to. (Lettings/Sales/Management/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage , should you not receive a satisfactory response or resolution to your problem :

2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.



3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A 'full and final' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.

4. However, should this 'full and final' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.

Last updated at 11:41 AM 13/12/2018 by Jesse Oteri

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