As a an extremely professional and transparent agency, Love Your Postcode (WLYP Estate Agency)
aims to provide the highest standards of service to all, Clients, Landlords and Tenants, but to ensure
that your interests are safeguarded, we offer the following:
If you believe you have a grievance, please write in the first instance to Mr Singh, at the address
WLYP Estate Agents
101 High Street
The grievance will be acknowledged immediately, investigated thoroughly in accordance with
established “in-house” procedures and a reply sent to the complaint within seven working days of
receipt of the letter.
If the complainant is dissatisfied with the result of the internal investigation, please contact
Kta Lopez, at the address above.
If the complainant is still not satisfied, WLYP Estate Agents offers mediation between the
complainant and the company and will immediately seek to resolve any matters.
LOVE YOUR POSTCODE
Chief Executive Officer
Direct Dial: 0121 557 1888