• Maria Salazar
    Maria Salazar
  • Dora Hoyos
    Dora Hoyos
  • Tanja Vukovic
    Tanja Vukovic
  • Ravinder Kaur
    Ravinder Kaur
  • Satraj Kaur
    Satraj Kaur
Ours is a different kind of estate agency At Love Your Postcode we love what we do and pride ourselves on having a unique perspective on the process of matching people with homes. From the little things we see that others miss, to the neighborhoods we know like the back of our hands. Love Your Postcode. See things differently. Because where others see customers, we see people. And where others see houses, we see homes. Genuinely & Transparently Loving What We Do Our business model m Read full description...eans each and every agent is an established and independent professional in their neighborhood, making us uniquely positioned to offer you, our clients, a more in-depth and insightful experience.
Love Your Postcode Estate Agents

86 Birmingham Street Oldbury, Birmingham
West Midlands
B69 4EB

0121 544 9595

Nov 10,2016
Minithumbdown
By:
Nov 10,2016
0 people found
this helpful
Booked a valuation in online and called to confirm it. Met with some guy telling me he's sold apartments in my area and this is the price of my apartment. Not knowing how many bedrooms, bathrooms, or renovations i've undertaken. No wonder you offer to sell in such a short period of time as your tactics are beyond aggressive snd impersonal. Exceptionally bad impression if this firm....
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Aug 23,2016
Minithumbdown
By:
Aug 23,2016
0 people found
this helpful
Worked with these guys with for my purchase. They were fairly organised however had a few frustrating phone calls where I was disappointed by the tones of staff and being told my solicitor was ready when I called them they weren't ready. This was addressed by the owner though....
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Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Would definitely recommend LYP! They did an amazing job on selling my house and kept me informed every step of the way! Thank you for making a stressful process as stress-free as possible!...
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Comment on agent fees
Good
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Aug 09,2016
Minithumbup
By:
Aug 09,2016
0 people found
this helpful
I have been with 'love your postcode' for a few months and I have found the staff at the Oldbury office in Birmingham to be friendly, helpful and always very professional with the way they conduct themselves in regards to customer service skills and etiquette....
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Comment on agent fees
The fees are a little high, but I suppose it compares to other letting agencies.
Was this helpful? Yes
Nov 25,2015
Minithumbup
By:
Nov 25,2015
0 people found
this helpful
Once the property was under offer and subsequently sold, the service was great, especially from Johnny & Mr Singh. The loveyourpostcode.com approach and professionalism is the only reason for me choosing this group on a traditional package. I appreciate the online method could have save me £2,500.00 but I was not in the market to show my home off and negotiate on the final price. These things should be left to the professionals. Paying 1.50% of my final house value to an agent that got...
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Aug 24,2015
Minithumbup
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Aug 24,2015
0 people found
this helpful
The agent helped me to found the perfect house for me. She is always available for me and the agency respond very quickly any question I have. Definetly I recommend...
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Jul 15,2015
Minithumbdown
By:
Jul 15,2015
1 people found
this helpful
Firstly a word of advice. Avoid this company at all costs. Me and my partner went to the Oldbury branch to raise some complaints after an aggressive phone call from one of their agents (Sukhi Chall) and her sales director after our mortgage valuation survey undervalued a property we were buying from them. She told me to arrive after 5 as I finished work at that time. We arrived at around 5:45 only to be told by an extremely arrogant and nonchalant man that she was gone and we were too late. We ...
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Oct 26,2014
Minithumbup
By:
Oct 26,2014
0 people found
this helpful
Mr Asif Kola was very straight forward with fantastic advice and went the extra mile to take really great photos of the property. We had tenants in just 4 days , fantastic outcome. I would recommend all my friends and any Landlord struggling to let a property....
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Jul 24,2014
Minithumbup
By:
Jul 24,2014
0 people found
this helpful
So far the service has been very good. Bobby was the main person i was communicating with until just recently, now it is Asif, who i have found to be very helpful too. A couple of the staff, when asked for follow up information, do not communicate this back to ourselves.ie has requested repair work been carried out, is work completed as payment has been made on the propery, only to find out months later that work had not been checked for completionand was still outstanding. I am not prepared to...
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Comment on agent fees
The fee is what it is. If you are not prepared to pay it then choose another letting agent.
Was this helpful? Yes
Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
Asia, was very friendly and very helpful, during, what all in all was a very stressful time. We would be quite happy to recommend love your post code to anyone who is considering selling their house....
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Feb 20,2014
Minithumbup
By:
Feb 20,2014
0 people found
this helpful
Asia has been fantastic start to finish. She kept me updated all the way through and pushed for the quick completion that I wanted. Would recommend WLYP to everyone...
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Feb 17,2014
Minithumbup
By:
Feb 17,2014
0 people found
this helpful
Services are excellent. I have absolutely no complaints. The staff are also really friendly and helpful and its been this way for 4 years now. Id recommend to anyone....
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Feb 10,2014
Minithumbup
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Feb 10,2014
0 people found
this helpful
Services have been excellent. Top marks 5/5. The agent (krystell) was very helpful in covering everything we needed to know. And she was really friendly as well....
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Dec 16,2013
Minithumbup
By:
Dec 16,2013
0 people found
this helpful
I have used this agency after they were recommended by a close work colleague. All I can say is this agency is brilliant! They dealt with my enquiry professionally. Nothing was too hard and everything was made simple for me. Their professionalism is something extraordinary whilst their knowledge of the market is brilliant. There offices are very cool and colourful. Thank you. W :)...
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Dec 14,2013
Minithumbup
By:
Dec 14,2013
1 people found
this helpful
The estate agent was very helpful, I was particularly impressed with the level of contact I had with the agent. Being able to be in constant contact was a big help especially when I had any queries, furthermore all of my queries were handled with speed and a high level of professionalism. Everyone that I have spoken to has been very polite and friendly which is an added bonus. The two employees who handled my new property Latoya and Assif were outstanding....
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Nov 22,2013
Minithumbup
By:
Nov 22,2013
2 people found
this helpful
LOVE YOUR POSTCODE LTD. What an excellent continued experience with this professional, unique and witty organisation. From start to present, this firm has been superb in dealing with my property. At first compared to local competition, their prices seemed a little high compared to the competition however the \'extra\' premium I am paying is clearly evident within the professional and competent service I am receiving from this agency. I have never experienced a void period in my property ...
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Nov 08,2013
Minithumbup
By:
Nov 08,2013
2 people found
this helpful
I purchased this property from LOVE YOUR POST CODE estate agents in Birmingham Asia who helped me in purchasing this property from start to finish with out her help I don\'t think I would have got through this by myself. Would recommend this agent highly to any one who is looking to buy a property especially to a F.T.B. Thank you Asia...
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By: krystell
Nov 18, 2013
View all comments (1)
Thank you very much Mrs Akhtar. I'm glad a member of our team was able to assist you in buying your home. Our Asia is a star. She is very well informed and experienced in this area of the business and is able to assist and advise our clients whenever they need help because buying your home as a young or first time buyer can be a scary experience. She's always there to help, even after the transactions are complete. Hope you enjoy your new home :)....
Oct 10,2013
Minithumbup
By:
Oct 10,2013
2 people found
this helpful
I contacted WLYP for a quick quote on getting my property managed and let by WLYP. To where I was greeted on the phone by a young gentleman by the name of Asif Kola, he seemed a bit overzealous at first but did make me feel quite comfortable towards the end. He showed me great enthusiasm for the industry and his knowledge of the market was very impressive. Even though another agent beat them to it, there is no reason for me not to contact them in the future and I will certainly be referring Asif...
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By: Krystell
Oct 17, 2013
View all comments (1)
Thank you so much for taking the time out to write this review even though we did not get to do business together. I think this says it all. I truly appreciate the kind words you wrote and the fact that you felt so strongly about writing such a positive review about one of our team members. Asif truly is an asset. If we can help in any way, please do come back even if its just for a coffee. Thank you Ryan. :)....
May 10,2013
Minithumbup
By:
May 10,2013
5 people found
this helpful
We have been with WLYP for several years and cannot rate them highly enough. Previously we had some very stressfull and expensive issues with our property when trying to manage the property ourselves. WLYP came highly reccommended, and we are so glad we followed the reccommendation. Bobby discussed our needs and concerns and made sure he addressed all our worries. By handing over the management of the property to him we have enjoyed several years of being a worry free landlord. The rent was alwa...
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Apr 12,2013
Minithumbup
By:
Apr 12,2013
6 people found
this helpful
Been a tenant since April 2011, received nothing but the best help since weve been withthis agent, nothing is too much trouble, would highly recommend to anyone defiantly a 10/10 customer satisfaction :)...
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By: Latoya
Apr 22, 2013
View all comments (1)
Leanne, Many thanks for taking the time to write such a nice review.....
Feb 22,2013
Minithumbup
By:
Feb 22,2013
4 people found
this helpful
Initial conversations were up there with the best in a difficult situation which thankfully got resolved with help from wlypc. Only negative points were lack of response when waiting for return of calls with updates and the continuous 'dropping' of calls because of the phone system...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £80,000
  • Max: £180,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 0 6 0 4 0 1 1 4 2
Maria Salazar Maria Salazar
Head of PR
0 reviews

About Maria No description set View full profile
Dora Hoyos Dora Hoyos
Residential Sales Development Manager
0 reviews

About Dora No description set View full profile
Tanja Vukovic Tanja Vukovic
Client Account Support
0 reviews

About Tanja No description set View full profile
Ravinder Kaur Ravinder Kaur
Customer Service
1 reviews

About Ravinder No description set View full profile
Satraj Kaur Satraj Kaur
Chief Executive
0 reviews

About Satraj No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure


Complaints Procedure.

As a an extremely professional and transparent agency, Love Your Postcode (WLYP Estate Agency)
aims to
provide the highest standards of service to all, Clients, Landlords and Tenants, but to ensure
that your
interests are safeguarded, we offer the following:

If you believe you have a grievance, please write in the first instance to Mr Singh, at the address
below:

WLYP Estate Agents
101 High Street
West Bromwich
West Midlands
B70 6NZ

The grievance will be acknowledged immediately, investigated thoroughly in accordance with
established “in-house” procedures and a reply sent to the complaint within seven working days of
receipt of the letter.

If the complainant is dissatisfied with the result of the internal investigation, please contact
Kta
Lopez, at the address above.

If the complainant is still not satisfied, WLYP Estate Agents offers mediation between the
complainant and the company and will immediately seek to resolve any matters.

Yours sincerely,
LOVE YOUR POSTCODE
Bobby Singh
Chief Executive Officer
Direct Dial: 0121 557 1888
Last updated at 1:00 AM 01/01/1970 by

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