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    Charlotte
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    Kodie
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Lovett Management

716 Christchurch Road Boscombe Boscombe, Bournemouth
Hampshire
BH7 6BZ

01202 303044
Jun 23,2017
Minithumbup
By: 'Don't go near / Unikajcie'
Jun 23,2017
2 people found
this helpful
Firstly, this is my first negative review ever. I just edited a positive one that I wrote below due to the strongly disappointing circumstances. Don't go near this Lovett if you have anywhere else to go, the people I've met stole our money and lied. When me and my partner moved in on agreed date, the flat wasn't prepared for us - it wasn't cleaned and was just dirty (pictures saved to show for people of interest). We already had van full of staff parked in front and moved out of our previous f...
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Comment on agent fees
bad
Was this helpful? Yes
Feb 28,2017
Minithumbdown
Kodie
By: 'Alexandra'
Feb 28,2017
1 people found
this helpful
I have never in my life dealt with such a bad company. They take your holding deposit (£495 in my case) and then you can forget about things being done. They do inhouse referencing that you have to chase and chase and chase, they don't keep you updated on the progress causing you lots of stress (they wanted to delay the move in date and forgot to also let us know... ) and when you think you have everything sorted, they fail to send you the contract 4 weeks after you moved in. Also, forget...
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Comment on agent fees
They charge premium fees and the service is horrible, not worth it!!
Was this helpful? Yes
Apr 03,2015
Minithumbup
Charlotte
By: 'Jo'
Apr 03,2015
2 people found
this helpful
I emailed after seeing a property on Right Move, within one hour, I had a call back and a viewing arranged for the next day, although the flat was not for me, I was so relieved for all the helpful advice given throughout the whole process of booking the viewing and especially Charlotte on the viewing. So many other agents just show you around, you feel rushed, in and out as soon as possible, even when I told Charlotte the property wasn't for me she still tried to suggest other properties and di...
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Mar 13,2015
Minithumbdown
Charlotte
By: 'Sean'
Mar 13,2015
3 people found
this helpful
Hi I booked a viewing to look at a flat and was told I would get all my answers from the agent who would show me the property. I explained that I had just returned to the UK and had no references but I could pay the deposit and 6 to 12 months up front. The agent said this would not be a problem and she would be able to get an answer from the landlord within no time, just a phone and it will be a yes or no. So I paid the holding deposit of 252 pounds and booked the flat, this was Saturday mornin...
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What agent could do to change your mind?
She could have at least returned my calls just once and offered to return my deposit. Charlotte told me my holding deposit would be returned should the landlord not be happy without references as I was honest about my references and offered to pay the rent in full.
Attached Files
Comment on agent fees
The holding fee was in my humble opinion very high, certainly if you consider all Charlotte had to do was make one phone call to the landlord explaining my situation that I had no references but was prepared to pay up front.
Was this helpful? Yes
Mar 22,2012
Minithumbdown
By: 'James'
Mar 22,2012
9 people found
this helpful
Awful. They gave me two flats with damp/water damage problems in a row. Now they're trying to blame the damage on the new property on ME, to take money off my deposit. There is only one way to describe the staff - incompetent. There were misspellings on the contracts. I have sought legal advice, notified the local Environmental Health Department and the OFT, and written as many awful reviews as possible. This company should NOT be in business....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
25% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



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0 0 1 2 0 0 0 0 1 1
Charlotte  - upload your photo Charlotte
2 reviews

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Kodie  - upload your photo Kodie
1 reviews

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