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    Charlotte
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Lovett Management

716 Christchurch Road Boscombe Boscombe, Bournemouth
Hampshire
BH7 6BZ

01202 303044

Apr 03,2015
Minithumbup
By:
Apr 03,2015
1 people found
this helpful
I emailed after seeing a property on Right Move, within one hour, I had a call back and a viewing arranged for the next day, although the flat was not for me, I was so relieved for all the helpful advice given throughout the whole process of booking the viewing and especially Charlotte on the viewing. So many other agents just show you around, you feel rushed, in and out as soon as possible, even when I told Charlotte the property wasn't for me she still tried to suggest other properties and di...
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Mar 13,2015
Minithumbdown
By:
Mar 13,2015
2 people found
this helpful
Hi I booked a viewing to look at a flat and was told I would get all my answers from the agent who would show me the property. I explained that I had just returned to the UK and had no references but I could pay the deposit and 6 to 12 months up front. The agent said this would not be a problem and she would be able to get an answer from the landlord within no time, just a phone and it will be a yes or no. So I paid the holding deposit of 252 pounds and booked the flat, this was Saturday mornin...
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What agent could do to change your mind?
She could have at least returned my calls just once and offered to return my deposit. Charlotte told me my holding deposit would be returned should the landlord not be happy without references as I was honest about my references and offered to pay the rent in full.
Comment on agent fees
The holding fee was in my humble opinion very high, certainly if you consider all Charlotte had to do was make one phone call to the landlord explaining my situation that I had no references but was prepared to pay up front.
Was this helpful? Yes
Mar 22,2012
Minithumbdown
By:
Mar 22,2012
9 people found
this helpful
Awful. They gave me two flats with damp/water damage problems in a row. Now they're trying to blame the damage on the new property on ME, to take money off my deposit. There is only one way to describe the staff - incompetent. There were misspellings on the contracts. I have sought legal advice, notified the local Environmental Health Department and the OFT, and written as many awful reviews as possible. This company should NOT be in business....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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Charlotte  - upload your photo Charlotte
2 reviews

About Charlotte No description set View full profile

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