• Brandon McCormack
    Brandon McCormack
  • George Maloney
    George Maloney
  • Ola Ashimi
    Ola Ashimi
  • Charlyn Reich
    Charlyn Reich
  • Ben Miller
    Ben Miller
  • Adam Miller
    Adam Miller
  • Larisa Suhan
    Larisa Suhan
  • Rita Sweeney
    Rita Sweeney
  • Emily Upshall
    Emily Upshall
  • Elizabeth Miller
    Elizabeth Miller
  • Sabrina Capparella
    Sabrina Capparella
  • Imogen Furness
    Imogen Furness
No description for branch.
Living In London

Unit 1, The Booking Hall Canada Water, London
Greater London
SE16 2XU

020 7231 0002

Mar 06,2017
Minithumbup
By:
Mar 06,2017
0 people found
this helpful
Sabrina has done a fantastic job with a recent request for a repair work. She is very diligent, and followed up at regular intervals to keep me posted on the progress - from arranging initial visits, to setting up a convenient time for the repair job, to calling after the work to check if I was happy with the job. 5 star all through !...
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Was this helpful? Yes
Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
this helpful
I had a few maintenance issues with the rental flat we are living in, which Sabrina was extremely helpful in getting them sorted. She is very good in keeping clients informed along the way, showed great patience and was always sympathetic to the problems I was having. Thanks!...
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Mar 02,2017
Minithumbup
By:
Mar 02,2017
0 people found
this helpful
Sabrina did a great job in a very pleasant way to liaise with the owner, 3rd party supplier and myself to organise a replacement washing machine. A joy to work with....
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Feb 24,2017
Minithumbup
By:
Feb 24,2017
0 people found
this helpful
I have been renting through this agent for 2 years without problem. It is a great agent. Sabrina has specifically been very helpful so I wanted to thank her. I sent an email to her in the morning about the broken boiler and she managed to have it fixed on the same day afternoon. It was great to come to a warm home and I truly appreciate her professionalism. I would recommend this agent and Sabrina to you if you are looking for a reliable and helpful agent in London....
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
I am very happy with the service provided. Sabrina is pleasant courteous, expedient agent and is of great help in managing my property ....
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Comment on agent fees
reasonble
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
1 people found
this helpful
From initial enquiry to check-in, the service I received from Living in London was first class. Our property let for a very fair price within 7 days of being listed (with no photos as it was undergoing a renovation!) and the tenants moved in 6 days later. I would highly recommend and will definitely be using again....
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Comment on agent fees
Very fair
Was this helpful? Yes
Feb 13,2017
Minithumbup
By:
Feb 13,2017
0 people found
this helpful
We are very happy with the follow up Sabrina Caparella has done. We had 2 issues in the flat we are currently renting and as soon as the problems were communicated Sabrina arranged someone to come in the very next day. She has been liaising at all times with us and with the people contracted to do the job, making sure everything has been done properly. We are really impressed with the promptness of the services Sabrina has provided....
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Feb 10,2017
Minithumbup
By:
Feb 10,2017
1 people found
this helpful
Absolutely amazing! Before now I have rented properties privately but this was my first time renting through an agency. Ola recommended the property to us after we had viewed a different place and we couldnt have asked for a more perfect place. Charlyn took over the management of our offer and setting up the tenancy agreements and has made it an incredibly smooth journey. She is approachable, has stayed in contact regularly to keep us updated and replied quickly when answering our questions. Ove...
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Comment on agent fees
Fees are reasonable.
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Great work from this team. I find them to be proactive and willing to help. Living in london has a great ethos!...
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Comment on agent fees
Fees are good
Was this helpful? Yes
Feb 10,2017
Minithumbup
By:
Feb 10,2017
0 people found
this helpful
Very friendly and quick service. We had a plumbing issue and it was dealt with. Dry quickly and efficiently. Thank you Sabrina...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 09,2017
Minithumbup
By:
Feb 09,2017
0 people found
this helpful
Sabrina has done a great job managing improvements required to my rental property. In particular, she has been great at keeping me informed at every stage, which I have really appreciated....
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Feb 07,2017
Minithumbup
By:
Feb 07,2017
0 people found
this helpful
Extremely understanding and going above and beyond to help us resolve the issue of a broken boiler quickly and professionally. Thank you very much for your help!...
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Feb 02,2017
Minithumbup
By:
Feb 02,2017
0 people found
this helpful
Excellent service, went above and beyond what was expected from him. He showed up to a viewing on a day that he wiuld not normally work....
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Jan 25,2017
Minithumbup
By:
Jan 25,2017
0 people found
this helpful
Sabrina was very influential in the carrying out of the maintenance work that was required on my property. There were many hiccups but she handled them well and was very flexible and understanding of the circumstances. I would definitely recommend her....
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Jan 24,2017
Minithumbup
By:
Jan 24,2017
0 people found
this helpful
Sabrina has been terrific! Quick and efficient to accomodate any our request and answer kindly to our questions. All the issues have been solved and we are really happy about the service....
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Comment on agent fees
Absolutely great!
Was this helpful? Yes
Jan 18,2017
Minithumbup
By:
Jan 18,2017
0 people found
this helpful
Imogen is always very reactive,helpful and knows how to find quick solutions....this is very appreciable. I am very satisfied. Thanks Imogen for your precious help and your kindness....
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Jan 17,2017
Minithumbup
By:
Jan 17,2017
0 people found
this helpful
Selling a property is incredibly stressful but Sabrina Capparella made everything run so smoothly. Sabrina is a joy to have on your side, you know you are in safe hands as she was constantly on every detail making sure things were signed and actioned. I never needed to worry as Sabrina would keep me constantly updated and her easy charming was made me feel completely assured that the sale was being dealt with fast, efficiently and above all professionally. I could not have wished for anyone b...
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Comment on agent fees
The Agents fees were fine and I felt they were fair.
Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Rita has always been very supportive and helpful to us. She is very professional and has a great sense of humour. This is the first time I have dealt with Imogen and she has also been supportive and kept me informed all along the way in order to get the issue resolved....
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Was this helpful? Yes
Jan 13,2017
Minithumbup
By:
Jan 13,2017
0 people found
this helpful
Working with Sabrina has been an absolute pleasure: she's professional, hardworking, very supportive and, last but not least fun! She assisted us through our selling process and the workflow has been flawless. Thanks Sabrina!...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
Our experience of Living in London was an extremely positive one. Elizabeth Miller was friendly, patient and very knowledgable about the properties she was marketing. We were particularly impressed at the fact that she identified our needs and showed us properties accordingly, whilst still managing not to come across as too pushy. Once we had an offer accepted, management passed to Sabrina Capparella, who showed commitment to ensuring that things progressed as quickly and smoothly as possible. ...
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Jan 06,2017
Minithumbup
By:
Jan 06,2017
0 people found
this helpful
Friendly and accommodating. While he did have some trouble answering all our questions on the spot, Ola was very prompt in finding out the answers sending them over....
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Was this helpful? Yes
Jan 03,2017
Minithumbup
By:
Jan 03,2017
0 people found
this helpful
Elizabeth Miller at Living in London was a fantastic agent and a huge help with my Canada Water purchase. From the start with visits - I did four - she was helpful and friendly with zero pressure or hard sell. She helped negotiate the purchase price - and after that when big delays arose with the various solicitors she really went the extra mile, making phone calls etc to get the two solicitors to finally get the paperwork together so the deal finally went through. I was hugely grateful to have ...
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Comment on agent fees
Fees were the usual ones I think
Was this helpful? Yes
Dec 23,2016
Minithumbup
By:
Dec 23,2016
0 people found
this helpful
It has been a pleasure having Sabrina as our property manager. She has been really nice and committed to her job. Even though I was abroad she was always there for me by mail or phone when I needed help with the whole process. She always showed great care for me and my requests regarding the property which she totally fullfilled....
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Was this helpful? Yes
Dec 22,2016
Minithumbup
By:
Dec 22,2016
0 people found
this helpful
I was a first time buyer and naturally feeling pretty apprehensive. Elizabeth was great - very patiently explained everything, never laughed at any obvious questions, and gave really good advice through the negotiation process. She even gave me flowers to say congratulations! Something I particularly appreciated was her responding to emails, I found that estate agents often pester with phone calls which is difficult for me with my job. She always responded really promptly and I never felt like I...
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Was this helpful? Yes
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
Ola was quick to respond, friendly, not pushy and stuck closely to our budget and our preffered area - would definitely recommend....
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Was this helpful? Yes
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
I am very happy working with Imogen as a landlord. I appreciate communication, prompt updates and help when needed. I am an overseas landlord and totally rely on Living London team to help with issues pertaining to my flat. Imogen is very friendly, helpful, informative, replies emails and questions quickly. I would highly recommend her to anyone who is looking for a good agent....
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Comment on agent fees
Fair
Was this helpful? Yes
Dec 21,2016
Minithumbup
By:
Dec 21,2016
0 people found
this helpful
Sabrina was just the manager we were looking for. Proactive and tenacious in following up issues in particular with the property management company. Our tenants appeared to be happy. If we have another property, we would want Sabrina to look after for us....
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Comment on agent fees
Fair fee
Was this helpful? Yes
Dec 14,2016
Minithumbup
By:
Dec 14,2016
0 people found
this helpful
I have been renting properties from this agency for 4 years now and the experience has always been pleasant. On this occasion it was a renewal of my tenancy agreement. The process from start to finish was smooth and hassle free - no complaints at all....
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Was this helpful? Yes
Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Finding the ideal home can be a daunting and exhausting task, however Elizabeth at Living in London made the process much easier, accommodating our needs instantly and finding us our perfect place in no time at all. She was quick to identify our preferences and put forward options that best matched our descriptions for a perfect home. Our viewings were booked swiftly and often rearranged around our convenience and at all times she ensured to follow up with emails and calls to make sure we were...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Sabrina Capparella has helped us resolve a couple of issues efficiently, liaised with the landlady on our behalf and always followed up to check progress. Sabrina is very helpful and quick to respond. Sabrina has a pleasant telephone manner and is proactive. Would highly recommend Sabrina as an agent....
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Comment on agent fees
The pricing associated with our tenancy has so far been reasonable - I do not see the agent's fees directly but there is absolutely nothing to complain about
Was this helpful? Yes
Areas covered
  • Canada Water
  • Rotherhithe
  • Surrey Quays
  • Bermondsey
  • SE16
  • SE8
  • SE1
  • SE14
  • SE10
  • E14
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £2,600
  • Max: £2,230,000

Letting
  • Min: £0
  • Max: £700,000

DPS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
119 1 187 1 59 0 83 0 24 0
Brandon McCormack Brandon McCormack
Head of Acquisitions
93 reviews

About Brandon Brandon encompasses an extremely in-depth knowledge of the property industry, having performed at some of the highest levels within each specialised sector. After years excelling within one of London' View full profile
George Maloney George Maloney
Property Consultant
4 reviews

About George No description set View full profile
Ola Ashimi Ola Ashimi
Property Consultant
16 reviews

About Ola No description set View full profile
Charlyn Reich Charlyn Reich
Trainee Negotiator
11 reviews

About Charlyn No description set View full profile
Ben Miller Ben Miller
Sales Director
42 reviews

About Ben No description set View full profile
Adam Miller Adam Miller
Lettings Director
16 reviews

About Adam No description set View full profile
Larisa Suhan Larisa Suhan
Senior Property Manager
29 reviews

About Larisa No description set View full profile
Rita Sweeney Rita Sweeney
Head of Property Management
66 reviews

About Rita 2016 2nd- Best Letting Agent in SE16 - AllAgents People Awards 2016 3rd- Best Overall Agent in SE16 - AllAgents People Awards "I have recently let my flat for the third time using Living In London View full profile
Emily Upshall Emily Upshall
Property Consultant
13 reviews

About Emily "Emily was consistently very conscientious, considerate, efficient and thoughtful. She showed me several properties for me to rent and chose each well. She quickly understood what I was looking for an View full profile
Elizabeth Miller Elizabeth Miller
Branch Manager
22 reviews

About Elizabeth Elizabeth joined Living in London after 3 years up north after working at University of Lincoln as their Marketing and Recruitment Officer. She has moved her talents down to Living in London to use he View full profile
Sabrina Capparella Sabrina Capparella
Property Manager
27 reviews

About Sabrina No description set View full profile
Imogen Furness Imogen Furness
Property Manager
5 reviews

About Imogen No description set View full profile

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Fees

No fees set.
Last updated at 11:40 AM 20/02/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:40 AM 20/02/2015 by allAgents

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