• Joseph Gervin
    Joseph Gervin
  • Karon Murphy
    Karon Murphy
  • Vicky Vanner
    Vicky Vanner
  • upload your photo
    Jane Moss
  • Sophie Menzies
    Sophie Menzies
  • upload your photo
    Mollieann Spencer
  • claim your profile
    Peter Nuttall
  • claim your profile
    Adam Tierney
  • claim your profile
    Cheryle Wileman
  • upload your photo
    Ursula Hughes
  • upload your photo
    Amy Hughes-Vanner
LPS is an award winning independent multi-branch property service company with offices in the heart of Liverpool City Centre and South Liverpool. We deal with all aspects of property management and sales throughout Liverpool, Merseyside and the surrounding areas. We are OFT approved and regulated by the Property Ombudsman for commercial and residential sales and lettings. We are a team of qualified professionals, headed up by a Commercial Property Solicitor. Using our extensive network and innov Read full description...ative marketing technologies, we are able to bring sellers and landlords together with buyers and tenants in an efficient and high end manner. Our name and reputation is only as good as our people - and we never forget this. It is our ability to listen to people's needs that enables us to provide the right answers. By building a relationship with each and every customer, we develop a clear understanding of their requirements and maintain a position of trust, essential when entering into a sale. We open the Right Doors for You!
Liverpool Property Solutions

115 Picton Road Liverpool
Merseyside
L15 4LF

0151 280 2952
Sep 27,2017
Minithumbup
By: 'Arron E'
Sep 27,2017
1 people found
this helpful
Very good experience so far overall. Concerned to even minor repair jobs and instructs independent contractors (no landlords' friends jobbies) to carry out the work as soon as possible. By the book, which is reassuring for most instances. Make sure you are explicit and as detailed as possible when explaining your situation and LPS will help when they can...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
By: Vicky Vanner
Sep 27, 2017
View all comments (1)
Hi Arron, thanks for your positive feedback, I am really happy to hear that you feel reassured with us & the service we provide ...
Sep 17,2017
Minithumbup
Vicky Vanner
By: 'Palmerian'
Sep 17,2017
0 people found
this helpful
Very professional & helpful; very competent. Just one area where there may be a bit of room for improvement, i.e., when it comes to incomplete payment, or non-payment, of rent within the Statement Period. Then, it's sometimes necessary for the landlord to 'chase up' the 'status' re what's happening with the tenant (e.g., "paid late with apology", "arrears but repayment plan agreed", "disappeared", etc.); it'd be really good if statements which clearly show less...
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Comment on agent fees
Fees seem reasonable enough.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Cheryle Wileman
By: 'RAM'
Sep 05,2017
0 people found
this helpful
Cheryle Wileman was quite proactive. Her communication skills was excellent. She responds to queries and mails quite promptly. Absolutely recommend this agency for rent/sale...
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Comment on agent fees
good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Vicky Vanner
Karon Murphy
By: 'Marie Hambley'
Aug 30,2017
0 people found
this helpful
Displays excellent customer service and always ready to help resolve any issues. ( both Vicky & Karon) keeping me informed of progress and providing valuable advise where necessary,...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 30,2017
Minithumbup
Joseph Gervin
By: 'Shane McCann'
Aug 30,2017
0 people found
this helpful
I have been using LPS for 10 years, their communication regarding my property is excellent. I never have to chase anything as I am updated on everything from maintenance, tenants etc regularly. As a landlord Payments are made to my account on the same date monthly with invoices emailed for record keeping. The staff are extremely friendly and helpful....
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Comment on agent fees
Excellent.
Was this helpful? Yes
Aug 16,2017
Minithumbup
Adam Tierney
By: 'Paul'
Aug 16,2017
0 people found
this helpful
I was impressed with the service at LPS Wavertree. Adam Tierney did a great job in finding me a property. He has a nice relaxed and enthusiastic style and put a lot of effort into helping me find my property. The low fees also helped me decide to use LPS services and I look forward to the next 6 months. Paul Zotos...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 23,2017
Minithumbup
Joseph Gervin
Vicky Vanner
By: 'Colin Phillips'
Jun 23,2017
0 people found
this helpful
Joe and Vicky are really excellent with getting stuff sorted. Especially for overseas clients. You need someone you can trust...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Joseph Gervin
Jun 23, 2017
View all comments (1)
Thanks Colin. We know it isnt always a straight road with property management but working hard for clients like you is what drives us forward. Thanks for your continued support! ...
Jun 23,2017
Minithumbup
Joseph Gervin
Peter Nuttall
By: 'T Bryant'
Jun 23,2017
0 people found
this helpful
LPS have been wonderful. Friendly, communicative and efficient. Exactly what you need in an estate agent. They made selling the house incredibly easy, it was almost fun! I would certainly use them again in the future and I recommend them whole heartedly....
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Comment on agent fees
Very fair rate and certainly value for money.
Was this helpful? Yes
By: Joseph Gervin
Jun 23, 2017
View all comments (1)
Cheers Tris. Thanks for you and Elana's support and instructions! ...
Jun 22,2017
Minithumbup
By: 'Ryan'
Jun 22,2017
0 people found
this helpful
Excellent service - great communication at all times and got a v good price secured for my property - strongly recommend to all...
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Comment on agent fees
V reasonable
Was this helpful? Yes
By: Joe Gervin
Jun 23, 2017
View all comments (2)
Thanks Ryan. Always great to know that our sellers are happy with our service. Thanks for your instructions and good luck in your new adventures! ...
Jun 22,2017
Minithumbup
Vicky Vanner
By: 'Chris Irwin'
Jun 22,2017
0 people found
this helpful
I wanted a complete property solution. LPS and Vicky have provided a service second to none. No request is too big or too small. I could not recommend them highly enough....
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Comment on agent fees
The agents fees are in line with what I expect. I am sure that there are cheaper options out there but I don't want a cheaper service!
Was this helpful? Yes
By: Vicky Vanner
Jun 22, 2017
View all comments (1)
Thanks for your positive feedback Chris ...
Jun 22,2017
Minithumbup
By: 'SSarker'
Jun 22,2017
0 people found
this helpful
I have found Jan and LPS in general has provided a friendly, honest and reliable service to me as a landlord. I have struggled previously with good and prompt communication but LPS is always available to answer mine and my tenants queries....
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Comment on agent fees
Good value fees for the service provided.
Was this helpful? Yes
By: Joe Gervin
Jun 23, 2017
View all comments (1)
Thanks Sri. We know it isnt always easy working with large corporate agents and hopefully working with an independent agent like LPS brings back your trust in the job we do! Cheers! Joe ...
Jun 22,2017
Minithumbup
Karon Murphy
Vicky Vanner
By: 'Jane'
Jun 22,2017
0 people found
this helpful
Great Service all round. Vicky and Joe always get my queries resolved pretty quickly. InTheLoop is a great service where we can check our statements online 24/7. Nice one guys!...
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Was this helpful? Yes
By: Joe Gervin
Jun 23, 2017
View all comments (1)
Cheers Jane. Thanks for instructing us! ...
Jun 22,2017
Minithumbup
Vicky Vanner
Karon Murphy
By: 'Garreth Dooley'
Jun 22,2017
0 people found
this helpful
Highly recommend LPS. Very professional and thorough in their work. The staff are easy to get hold off when in need and provide excellent customer service....
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Comment on agent fees
Agents fees are very reasonable compared to alternatives in the market.
Was this helpful? Yes
By: Joe Gervin
Jun 23, 2017
View all comments (1)
Cheers Garreth. Always a pleasure to work with you. ...
May 09,2017
Minithumbup
By: 'Chell'
May 09,2017
0 people found
this helpful
I would like to thank the staff for getting my problem sorted an the company that came to do my boiler, was great, very good communication and did a fab job very pleased Thank you...
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By: Joseph Gervin
Jun 22, 2017
View all comments (1)
Thanks Chell. Always nice to hear positive comments which we strive for! Team LPS ...
Mar 17,2016
Minithumbdown
By: 'SM'
Mar 17,2016
33 people found
this helpful
When my letting agent, P* N*, was unable to answer questions, such as when the heat would be repaired, he directed me to V* and told me to contact her. When the hot water heater was broken, the electricians called Vicky and told her it would be 70£ for the part that needed replaced. I emailed V* five times after that day asking when it would be fixed and she did not respond to a single email. That was 3 weeks ago. Perhaps the letting agents always say - Just email Vicky - and then V* i...
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Was this helpful? Yes
By: Joe Gervin
Mar 17, 2016
View all comments (1)
Dear SM Would you like to email me directly to sort your maintenance issues. I am very sorry you have found the care of your repairs below standard and we would like to make sure this is rectified. Can you email me please on joe@liverpoolpropertysolutions.com. Joe ...
Sep 03,2015
Minithumbup
Sophie Menzies
Karon Murphy
By: 'Karl Parlane'
Sep 03,2015
1 people found
this helpful
A huge thanks to all the staff at LPS on Picton Rd. I would especially like to thank Sophie, Karen and Joanne for all their help and support. They did everything possible to help and all in all were outstanding. If I need to use another letting agent then it will most definitely be LPS. Thanks Everyone.....
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Comment on agent fees
Average fee.
Was this helpful? Yes
By: vicky Vanner - Executive Manager
Sep 03, 2015
View all comments (1)
Thanks Karl for the positive feedback. I am happy that you where pleased with our service. ...
Aug 18,2015
Minithumbup
Vicky Vanner
By: 'Greg N'
Aug 18,2015
1 people found
this helpful
LPS were very quick & efficient dealing with my tenancy. There were no snags/problems & I was in the property within a couple of weeks. There were a few maintenance issues that required attention & were all sorted promptly. I have had to return with further issues within the first few months but all have been sorted by Vicky & the team without any problems. I would definitely recommend LPS....
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Was this helpful? Yes
By: Vicky Vanner - Executive Manager
Aug 18, 2015
View all comments (1)
Thanks for your feedback Greg, much appreciated. I'm happy all maintenance issues have been dealt with for you. ...
Aug 16,2015
Minithumbup
Vicky Vanner
Sophie Menzies
By: 'Guy F'
Aug 16,2015
1 people found
this helpful
LPS have been managing property for me throughout Liverpool and the Wirral for 18 months. I have predominantly dealt with Vicky and Sophie and am pleased with their level of communication, responsiveness and pro-activity. My experience is that the standard of service I have received from LPS (and the staff mentioned) is improving continually which gives me confidence regarding my current portfolio and any future additions to it. I like their web-based system whereby a landlord is able to hav...
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Comment on agent fees
Perfectly happy with their level of fees against standard of service. I think they are good value.
Was this helpful? Yes
By: Vicky Vanner - Executive Manager
Aug 18, 2015
View all comments (1)
Thanks Guy for your feedback. I am happy that you are happy with our service. I look forward to long working relationship. ...
Aug 15,2015
Minithumbup
Vicky Vanner
Sophie Menzies
By: 'Dee Narga'
Aug 15,2015
1 people found
this helpful
Having used LPS for the past 12 months they have undertaken everything we would want a letting agent to do. The staff Vicki and Sophie have been very responsive to queries when asked. we shall continue to use as and when we purchase additional properties.The only suggestion I mention would be clearer monthly statement for landlords....
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Was this helpful? Yes
By: Vicky Vanner - Executive Manager
Aug 18, 2015
View all comments (1)
Thanks Dee for your feedback, I'm sorry you don't find our landlord statements clear. I will mention this to our software provider. ...
Aug 13,2015
Minithumbup
Sophie Menzies
By: 'Victoria'
Aug 13,2015
2 people found
this helpful
Found all staff professional and very friendly.Due to unforseen circumstances I had to withdraw my property from being managed by them.I would not hesitate to use them again when the time comes. I have already recommended them to a neighbour of mine!...
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Was this helpful? Yes
By: vicky Vanner - Executive Manager
Aug 13, 2015
View all comments (1)
Thanks Victoria for you positive feedback, I am really happy that you was happy with our service. hopefully see you again next time your property is available ...
Aug 13,2015
Minithumbup
Karon Murphy
By: 'David Ashton'
Aug 13,2015
2 people found
this helpful
I cannot fault everything that Karon at first, and then Joanne, have done for us. The service has been absolutely fantastic with professional advice and support all the way through. We have been made to feel so welcome and part of a team. I have been renting out properties for many years and in many locations. This service is the best by a country mile. The best part is that we feel in safe hands which is so important as, due to circumstances, we are effectively absentee landlords....
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Comment on agent fees
No issues.
Was this helpful? Yes
By: vicky Vanner - Executive Manager
Aug 13, 2015
View all comments (1)
Thanks David for your positive feedback. I am really pleased you are happy with our service and look forward to a long & happy working relationship ...
Jun 24,2015
Minithumbup
Sophie Menzies
By: 'JadeA'
Jun 24,2015
2 people found
this helpful
Really helpful and quick service, all checks were done quickly as soon as we decided we wanted the property and we were informed straight away, let us choose the date when we were ready to move in and held it for us until then. Always there for any help or questions!...
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Was this helpful? Yes
Jun 05,2015
Minithumbup
Karon Murphy
Vicky Vanner
By: 'Mychel'
Jun 05,2015
2 people found
this helpful
excellent communication with all staff, no hidden charges which was really annoying with other letting agents, I had problems with a previous tenant leaving electric and gas in arrears, this was sorted within hours never mind days, brilliant agency to deal with....
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Was this helpful? Yes
By: Joe
Jun 05, 2015
View all comments (1)
Dear Mychel Thank you very much for your very kind review. We do endeavour to work to make sure our landlords and tenants are both equally happy. If you ever need anything else please do not hesitate to contact us, or our out of hours emergency phoneline. Regards City LPS Team ...
May 25,2015
Minithumbup
Sophie Menzies
By: 'Aimee'
May 25,2015
1 people found
this helpful
After being let down by another letting agency, we are delighted with the service provided by LPS. Everything has been dealt with very efficiently, and Sophie has been fantastic. We would highly recommend them!...
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Was this helpful? Yes
By: Vicky Vanner - Executive Manager
Aug 18, 2015
View all comments (1)
Thanks Amy for your positive feeedback. I am happy that we have been able to assist you ...
Jan 22,2015
Minithumbup
Vicky Vanner
By: 'Mike'
Jan 22,2015
1 people found
this helpful
Having used agents in the past to market my properties with not very good results but also not having the time to market them myself I decided to give LPS a go. I had a property in L15 that was available to rent so I spoke to Vicky Vanner in the Wavertree Branch and set up a meeting at the property. I found Vicky to be very professional and straight to the point cutting out all the normal rubbish you hear from a lot of agents, she knew the market well and was realistic in what she felt the p...
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Was this helpful? Yes
By: Vicky Vanner - Lettings Manager
Feb 13, 2015
View all comments (1)
Thanks Mike for your positive comments ...
Jan 21,2015
Minithumbup
Karon Murphy
Vicky Vanner
By: 'Mr Lawrenson'
Jan 21,2015
1 people found
this helpful
I have had nothing but great and positive service from LPS. I am a landlord and LPS were recommended to me by a fellow friend who also owns properties in South Liverpool. Rent is always paid on time and if it is late, the staff chase it up accordingly. The staff at both Liverpool branches are always very supportive and helpful. Those in particular are Karon, Vicky and Sophie. They always have a positive outlook and provide lots of knowledge within the company. I wouldn't hesitate recommend...
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Was this helpful? Yes
By: Vicky Vanner - Lettings Manager
Feb 13, 2015
View all comments (1)
Thanks Mr Lawrenson for you kind words, I am very happy that you are pleased with our services ...
Jun 25,2014
Minithumbup
By: 'Happy customer'
Jun 25,2014
2 people found
this helpful
The service from LPS particularly Mr Javed Hussain was outstanding. We met with a few problems during the period of our lease (personal and NOTHING to do with LPS directly) and Mr Hussain could not have been more helpful. LPS are so easy to contact, I never had to wait for a phone to be answered or an email response which made the whole experience of dealing with LPS a pleasure. A big thank you to a great agency who I would certainly deal with again....
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Was this helpful? Yes
Jun 16,2014
Minithumbup
Vicky Vanner
By: 'David Rimmer'
Jun 16,2014
3 people found
this helpful
I have had some difficulties with one of my tenants- not paying; council in arrears to name but a few. I am pleased to say that Vicky has been very robust in dealing with matters on my behalf and has never given up. She clearly understands the market in which we are operating and has worked very hard to find me a solution which I am pleased to say has resulted in all arrears being paid in full....
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Was this helpful? Yes
By: Vicky Vanner - Lettings Manager
Jun 18, 2014
View all comments (1)
David, I am pleased we got the right result in the end. I look forward to a long and happy working relationship with you & your properties. ...
Jun 06,2014
Minithumbup
By: 'Faye Bosworth'
Jun 06,2014
3 people found
this helpful
I cannot recommend Liverpool Property Solutions highly enough. They processed my application to let one of their properties promptly, one the same day that I completed the forms, and put myself and my partner at ease with their friendly and open manner. During my application they made regular phone calls to me to inform me of communications from the prospective landlord, of the progress of my credit checks, and were open and honest about all aspects of the letting procedure; making me feel that ...
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Was this helpful? Yes
By: Vicky Vanner - Lettings Manager
Jun 09, 2014
View all comments (1)
Hi Faye Thank you for the positive feedback, we are pleased that you where happy with our service. ...
Apr 14,2014
Minithumbup
Vicky Vanner
By: 'sheena'
Apr 14,2014
4 people found
this helpful
Vicky was a great help.she couldn\'t have done more.she was fast and effective.agood result.would recommend. l.p.s to others....
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Was this helpful? Yes
By: Vicky Vanner - Lettings Manager
Apr 14, 2014
View all comments (1)
Thank you Sheena for your kind words. I am glad you are happy with our service ...
Areas covered
  • L8
  • L15
  • L9
  • L17
  • L10
  • L18
  • L13
  • L1
  • L14
  • L2
  • L19
  • L3
  • L22
  • L4
  • L23
  • L5
  • L7
  • L6
  • L8
  • L7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
90% customers were satisfied with fees 81% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £250,000
  • Max: £250,000

Letting
  • Min: £0
  • Max: £0

NALS UKALA TPOS NLA DPS TDS SAGEagent The Guild




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
19 0 14 4 1 0 0 0 1 1
Joseph Gervin Joseph Gervin
Director & Solicitor
3 reviews

About Joseph No description set View full profile
Karon Murphy Karon Murphy
Lettings & Sales Negotiato
8 reviews

About Karon No description set View full profile
Vicky Vanner Vicky Vanner
Sales & Lettings Manager
16 reviews

About Vicky No description set View full profile
Jane Moss - no image available Jane Moss
Marketing Manager
0 reviews

About Jane No description set View full profile
Sophie Menzies Sophie Menzies
Apprentice
6 reviews

About Sophie Newest member of the team View full profile
Mollieann Spencer - no image available Mollieann Spencer
Apprentice
0 reviews

About Mollieann No description set View full profile
Peter Nuttall - upload your photo Peter Nuttall
1 reviews

About Peter No description set View full profile
Adam Tierney - upload your photo Adam Tierney
1 reviews

About Adam No description set View full profile
Cheryle Wileman - upload your photo Cheryle Wileman
1 reviews

About Cheryle No description set View full profile
Ursula Hughes - no image available Ursula Hughes
0 reviews

About Ursula No description set View full profile
Amy Hughes-Vanner - no image available Amy Hughes-Vanner
0 reviews

About Amy No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

Full Management: 8% subject to minimum of £45 a month
Finders Fees: Two weeks rent subject to minimum of £295
Let Only Fees: Two weeks rent subject to a minimum of £375
Sales: 1 % subject to a minimum of £1200.00
All prices are plus VAT and can be negotiable depending on the circumstances.
Last updated at 12:32 PM 23/06/2017 by allAgents

Complaints Procedure

Our first port of call is our general manager: vicky@liverpoolpropertysolutions.com
Last updated at 12:32 PM 23/06/2017 by allAgents

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