Little Mansions
Stafford, ST16
4.4/5, 14 reviews
79% recommended
100% lettings valuation accuracy
77% lettings fee satisfaction
No description for branch.

Opening Hours
Address

Little Mansions
23A Greengate Street
Stafford
Staffordshire
ST16 2HS
01785 227881

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 77% £280 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 1 4 2 0 0 0 0 1 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NLA DPS SAGEagent
Latest Properties

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“Excellent, professional service as always, al......”

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Sep 03,2019
Minithumbup
By: 'christopher fellows'
Sep 03,2019
0 people found
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Excellent, professional service as always, all work carried out to high standard and very efficiently. Will definitely consider Little Mansions for future business....
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“Feedback...”

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Sep 03,2019
Minithumbup
By: 'David Wagg'
Sep 03,2019
0 people found
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Had over 4 years with Little Mansions, and during this time they have always provided a high level of service. All inspections were completed in a timely manner with photographs and comments. I felt safe in the knowledge that Little Mansions cared about my properties, and ...
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“seasoned professionals who just get on with t......”

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Aug 31,2019
Minithumbup
By: 'Richard A Fox'
Aug 31,2019
0 people found
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seasoned professionals who just get on with the job. No drama, no fuss, kept up to date through the application process. Exactly what a landlord requires....
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“Terrific letting agent...”

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Aug 30,2019
Minithumbup
By: 'Sarah Cave'
Aug 30,2019
0 people found
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I was tenant with little mansions for 9yrs. The support they give you as a tenant is second to non. Always someone available out of hours and all repairs are done promptly. A real personal letting agent. Could not fault them at all....
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“Little Mansions helped guide us through the whole process of becoming landlords....”

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Aug 16,2019
Minithumbup
By: 'KEVIN BEST'
Aug 16,2019
0 people found
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Little Mansions helped guide us through the whole process of becoming a landlord from start to our first tenants. We have been provided with excellent tenants thanks to Little Mansions vetting process. Nothing is too much trouble for Pauline and her staff.We were always ...
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“June was so helpful in helping us get our pri......”

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Jul 31,2019
Minithumbup
By: 'Laura Fleeman'
Jul 31,2019
0 people found
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June was so helpful in helping us get our private rented home, she answered any questions we had and reassured us of any worries we had perfect service would 100% use little mansions again...
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“Very professional service...”

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Jul 08,2019
Minithumbup
By: 'Andy Williams'
Jul 08,2019
0 people found
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Very professional service and all the team at Little Mansions are extremely prompt at answering emails and keeping me informed of progress. I have found the quality of tenants to be excellent with a comprehensive vetting services....
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“Efficient and Friendly...”

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Jul 03,2019
Minithumbup
By: 'Anthony Hodgetts'
Jul 03,2019
0 people found
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Found working with Little Mansions clear and simple throughout my whole process of becoming a tenant. Their communications were always polite and professional and they also gave me clear and honest advice....
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“Nicest agents I've dealt with!...”

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Jul 03,2019
Minithumbup
By: 'Rachel'
Jul 03,2019
0 people found
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Nicest agents I've dealt with! Lovely people and Deven has been extremely helpful after running into a bit of difficulty but now we have the keys and couldn't be happier. Thankyou...
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“I have recently started using Little Mansions......”

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Jun 26,2019
Minithumbup
By: 'Catherine Lloyd'
Jun 26,2019
0 people found
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I have recently started using Little Mansions after having a terrible time with a previous agents and I have to say that so far I have been very impressed with the team. They are highly professional, very efficient and extremely flexible which has been great ...
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“Martin and his team did a great job for us to......”

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Jun 25,2019
Minithumbup
By: 'B Edgecombe'
Jun 25,2019
0 people found
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Martin and his team did a great job for us to find a tenant for our property. They were very professional and we would definitely recommend them....
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“Landlord let service provided was top notch! ......”

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Jun 25,2019
Minithumbdown
By: 'Chris Biard'
Jun 25,2019
0 people found
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Landlord let service provided was top notch! Good communication through-out the process, all paper work in order and speedy delivery - thanks...
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“VERY DISAPPOINTED, SHOCKED BY LITTLE TRICKS THEY INSERT INTO YOU ......”

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Feb 17,2017
Minithumbdown
By: 'Renata'
Feb 17,2017
10 people found
this helpful
VERY DISAPPOINTED, SHOCKED BY LITTLE TRICKS THEY INSERT INTO YOU CONTRACT JUST TO ROB YOU AT THE VERY END. THEY TREAT TENANTS AS RUBBISH. PLEASE BE AWARE. THERE ARE NICE DECENT AGENCIES OUT THERE SO JUST AVOID LITTLE MANSIONS> THEY NOT WORTH YOUR TRUST> NEVER ...
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Comment on agent fees
complete rubbish
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“They are the worst company I have ever dealt with. ......”

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Jun 28,2015
Minithumbdown
By: 'delete'
Jun 28,2015
6 people found
this helpful
They are the worst company I have ever dealt with. The staff are incompetent. Avoid. Day 0: Move in: The house looks like someone has never clean it in the last 10 years, it was a mess, the sofas had paw prints on them, there was black ...
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What agent could do to change your mind?
4 year olds could do a better job.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Little Mansions Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by a manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:10 AM 26/06/2019 by Deven Camsell

Awards won by Little Mansions, Stafford ST16 2HS


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