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    Linley William
Linley and Simpson

34-36 Westgate Wetherby
North Yorkshire
LS22 6NJ

01937 586060

Nov 27,2016
Minithumbdown
By:
Nov 27,2016
1 people found
this helpful
AVOID THESE ARE CONNING CROOKS! I rented a property from these The Coach House Smaws Hamlet Tadcaster. I paid £2500 per month for a house that needed alot of work, No dishwasher for 6 months, a leaking shower for 4 months and a landlord who would not spend a penny STEVE ATHERTON. L&S are cowboys and crooks and would strongly advise that any tennant or landlord avoids this company at all costs, whats more, they now refuse to pay my £3500 bond back making life difficult. They are n...
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Comment on agent fees
Bad
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Apr 03,2014
Minithumbup
By:
Apr 03,2014
0 people found
this helpful
I have used this agency for the past nine years. While some of the tenants have been exemplary, others have left the property in a badly damaged state, and the agency has worked hard to get a fair and reasonable compensation from the tenant's deposit....
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Mar 31,2014
Minithumbdown
By:
Mar 31,2014
2 people found
this helpful
I have had two bad experiences with linley- being told that I can use other showers in the house when the main one doesn\'t work. Like they understand the dynamics of a teenager and two small kids, and do we really want to use one attached to a macerated two floors down. I have now just had half my significant deposit taken for alleged damage which they cannot objectively show, have used wrong colouring in the photos to highlight supposed stains. The best is I know the new tenants who have told ...
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What agent could do to change your mind?
Been objective , fair and human
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Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
I have rented properties through four other letting agents within the past 10 years, Lindley and simpson wetherby are by far the most practical and efficient agency i have dealt with. The office staff i have had dealings with within the agents have always been quick to respond and more than helpful with any defaults within the property or within the contract itself. They have taken 70% of the moving stress of my shoulders which for someone with a busy lifestyle is very important. I do not in...
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Sep 05,2012
Minithumbdown
By:
Sep 05,2012
3 people found
this helpful
Overall I had been happy with the service until the return of deposit has so far failed to arrive (11 days post agreement with landlord and counting), despite contacting linley and simpson three times regarding this which is unacceptable in my opinion. The manager didn\'t even bother to telephone to discuss the dispute, simply emailing and excusing the poor service as it was within the remit of the Tenancy Deposit scheme to return monies within 10 working days. Not impressed....
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Jul 09,2012
Minithumbup
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Jul 09,2012
0 people found
this helpful
The agents have been very good....
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Sep 05,2011
Minithumbup
By:
Sep 05,2011
0 people found
this helpful
We have rented with Linley and Simpson for approximately two years. Initially when looking for rented accomodation we found other agents unhelpful and uncaring and were shown around a number of properties that were barely in suitable condition to be rented, and were clearly not up to the standard that we had set out that we expected. Up on discussing our requirements with Linley and Simpson we were shown a selection of properties clearly matched to our expectations that were in good rentable con...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Letting No data

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Helen Gajczak - upload your photo Helen Gajczak
1 reviews

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josh mitchell - upload your photo josh mitchell
2 reviews

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Painter Charlotte - upload your photo Painter Charlotte
1 reviews

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Linley William - upload your photo Linley William
1 reviews

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Complaints Procedure

Customer Complaints Handling

Procedure

Linley and Simpson aims to provide the highest standards of service to all its customers, but to ensure that your interests are safeguarded, we offer the following:

- If you believe you have a grievance, please write in the first instance to the Branch Manager at the office where your problem originated. Managers’ names and contact details may be found on our website.

- The grievance will be acknowledged within 3 working days, investigated thoroughly in accordance with established ‘in-house’ procedures and a reply sent to the complainant within 21 days of receipt of the letter.

- If the complainant is dissatisfied with the initial outcome, he or she can appeal to the Company Directors.

- Will Linley or Nick Simpson at 56 Street Lane, Roundhay, Leeds, LS8 2ET will@linleyandsimpson.co.uk or nick@linleyandsimpson.co.uk

- If the complainant is still not satisfied, Linley and Simpson offers independent mediation between the complainant and the company via The Property Ombudsman for Lettings.

            
Last updated at 10:56 AM 22/05/2012 by vc

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