Linley & Simpson

11a Princes Square Harrogate
North Yorkshire
HG1 1ND

01423 540054
Website not available

Properties for Sale
Properties to Rent

Apr 01,2015
Minithumbdown
By: 'freddie_b'
Apr 01,2015
4 people found
this helpful
No amount of negative adjectives could truly describe my experience with this agent. Where to start? I enquired about viewing three properties in person and was initially impressed that they could arrange a viewing on two of the three properties the next day. I was ...
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What agent could do to change your mind?
Responded to me.
Attached Files
Was this helpful? Yes
By: HARROGATEBRANCH
Apr 02, 2015
View all comments (2)
Dear Customer Thank you for your feedback. I am really disappointed by your review and wish to assure you that I am presently investigating this matter with my team with a view to finding out how this has happened with regard to your viewing experience. Please accept my profuse apologies for the poor level of service you have encountered on this occasion. It is certainly not our standard level of service! If you would like to contact me directly I will give your property search my personal atte ...
Sep 22,2014
Minithumbdown
By: 'Harrogate landlord'
Sep 22,2014
0 people found
this helpful
Very helpful and enthusiastic on check in, unfortunately that was when the good service ended. As a landlord would not use the agent again, examples of poor service included below. Tenant was away, left front door wide open, contacted Linley and Simpson out of hours ...
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What agent could do to change your mind?
Poor customer service post tenant check out, lack of call back, finding things missing that we were told would be returned post check out. Overall very disappointing.
Attached Files
Was this helpful? Yes
Sep 02,2014
Minithumbdown
By: 'Chief Tennant'
Sep 02,2014
0 people found
this helpful
They told us 4 weeks before the move in date that they had to change our move-in date by 1 week, so we had to stay in a BnB for that time. Of course there was no compensation for that. When we were give the wrong keys ...
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Comment on agent fees
too high for the poor service we received.
Was this helpful? Yes
Jul 19,2014
Minithumbdown
By: 'mr davies'
Jul 19,2014
0 people found
this helpful
Terrible from misleading advertising to getting the run around don't deal with these just try to rent from them it will become clear very quickly they are not bothered at all terrible customer service from start to finish the only good part is the guy ...
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Comment on agent fees
ok
Was this helpful? Yes
Apr 01,2014
Minithumbup
By: 'John & Anne'
Apr 01,2014
0 people found
this helpful
I rented a flat using Linley and Simpson\'s Harrogate branch. From the first meeting until we checked out 6 months later I found the service orovided was excellent. Queries were answered, repairs were handled quickly and the overall service could not be faulted. They were ...
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Was this helpful? Yes
Mar 19,2014
Minithumbdown
By: 'joinerman'
Mar 19,2014
0 people found
this helpful
I am getting really fustrated with Linley and Simpson, repairs take round 6 months, they charge you for ever little thing they can (extending contract etc) and now they are trying to charge me a late rent fee, even though I sent them my bank statment ...
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Was this helpful? Yes
Feb 20,2014
Minithumbup
By: 'Matt P'
Feb 20,2014
0 people found
this helpful
Dealing with L&S was excellent from start to finish, from organising the initial viewings, to keeping me informed with the lettings process I have had no problems in dealing with this company. I would recommend them following my experience....
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Was this helpful? Yes
Nov 14,2013
Minithumbdown
By: 'Caffrey'
Nov 14,2013
2 people found
this helpful
Horrendous - I have lived in several countries and dealt with landlords and agents of various nationalities. None of whom have provided a worse experience that Harrogate\'s Linley and Simpson. Repeatedly ignored offers to clear an old broken bench from the back garden at ...
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What agent could do to change your mind?
They know - the manager was left in no doubt as to my feelings!
Attached Files
Was this helpful? Yes
By: joinerman
Mar 19, 2014
View all comments (1)
We are also getting hounded for money we have already paid, apparently a bank statment isnt good enough evidence ...
Aug 02,2012
Minithumbup
By: 'Hamish'
Aug 02,2012
0 people found
this helpful
Having spent the last 6 years using letting agents, Linley & Simpson have thus far been the easiest, most friendly and by far the most efficient/helpful. Looking forward to continued fantastic relations....
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Was this helpful? Yes
Jul 23,2012
Minithumbup
By: 'megan williams'
Jul 23,2012
0 people found
this helpful
the agents did a very good job in fighting for me to get a house to rent regarding my circumstances and i am very grateful for that. the arrangements went through easily and i moved in 2 weeks ago. there is a down side though as ...
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Jul 14,2012
Minithumbup
By: 'Mr Zoltan Iakab'
Jul 14,2012
0 people found
this helpful
very good services very efficient team with a nice proprety...
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Apr 26,2012
Minithumbup
By: 'Mr Graeme Lee'
Apr 26,2012
0 people found
this helpful
I am writing to thank all the lettings team at Linley and Simpson at Harrogate for the outstanding service that I received whilst i was trying to find an apartment to rent in Harrogate. From my first meeting with Tara and Arianna on my first ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
75% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 6 5 0 0 0 0 0 0

Fees

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Complaints Procedure

No procedure set.
Last updated at 9:21 AM 15/08/2018 by Harrogate Sales

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