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    Edward Bonsu
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    Hannah Helsby
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    Clifford Walker
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    Jake Barnet
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    Sharnae Dempster
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Life Residential

Spice Quay, 34 Shad Thames, London
Greater London
SE1 2YG

020 7234 0666
Website not available

Properties for Sale
Properties to Rent

Aug 12,2017
Minithumbdown
By: 'JordanC'
Aug 12,2017
5 people found
this helpful
I have never dealt with such an unprofessional group of people; from the day we sent over our deposit until now (wrestling to get it back) dealing with Life Residential has been a nightmare. We had several property managers relocate (aka mysteriously disappear leaving e-mails ...
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By: JordanC
Sep 15, 2017
View all comments (3)
To continue: We have now been out of the property for over three months and the property manager hasn't managed to return our deposit. She suggested disputing it which has further dragged out the process since she goes weeks without responding to e-mails. AVOID THIS PLACE!! We have provided proof that it wasn't cleaned, said we would get lawyers involved and all we get is apathetic responses. You'll regret doing business with Life Residential. ...
Mar 02,2015
Minithumbup
Ross Nicholls
By: 'Anthony Gray'
Mar 02,2015
0 people found
this helpful
Ross made the process of renting this property as easy as possible for me, he was very transparent and did his utmost to ensure that I got the property....
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Feb 15,2015
Minithumbup
Ross Nicholls
By: 'Christina Jeong'
Feb 15,2015
0 people found
this helpful
Both Ross and Kavita have been very very helpful, always friendly in person & on the phone. Especially Ross has been extremely helpful throughout the whole process. He is very responsive on emails & phones even when he is on leave (or afterhours), he made ...
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Jan 28,2015
Minithumbup
By: 'Galiveti'
Jan 28,2015
0 people found
this helpful
They were very professional, courteous responds promptly to any queries. It was a pleasure to work as they work as a team. Made the whole experience seamless. Above all achieved the best price possible and also a very good tenant....
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Dec 15,2014
Minithumbup
Edward Bonsu
By: 'Ivan O\'Toole'
Dec 15,2014
0 people found
this helpful
I was looking for a flat in October of this year to rent for my company. Edward was easy to deal with and courteous throughout. What differentiated Life residential were the excellent staff who dealt with the paperwork after the verbal agreement was made. So ...
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Jul 08,2014
Minithumbup
Edward Bonsu
By: 'Nick'
Jul 08,2014
0 people found
this helpful
The team at Life Residential have been the best London rental agency I have worked with. Edward was great in understanding our rental needs and found us the perfect apartment at the right price. The post rental management from Iga has been very thorough arranging ...
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Jun 24,2014
Minithumbup
Edward Bonsu
By: 'Alan Duffy'
Jun 24,2014
0 people found
this helpful
I have lived in London 7 years and have changed flat almost every year. I find most London letting agents pretty close to the stereotype, professional but terse and purely motivated on getting the deal. However upon meeting Edward I found him professional but engaging and ...
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Jun 09,2014
Minithumbup
Edward Bonsu
By: 'ruari'
Jun 09,2014
0 people found
this helpful
letting agent stayed in contact throughout process. ensured time keeping by all parties was acceptable. customer service was well upkept....
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May 26,2014
Minithumbup
Sam Fitz-Hugh
By: 'Jo Cowie-Richards'
May 26,2014
0 people found
this helpful
As overseas landlords we are very dependent on the team at Life Residential in keeping us in the picture about the local rental market and conditions. When our flat became vacant it seemed the landscape had changed and there was a lot of attractive properties ...
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May 19,2014
Minithumbup
Sam Fitz-Hugh
By: 'Charlotte Warren'
May 19,2014
0 people found
this helpful
The guys at LIfe Residential were very helpful with our search in a property. They were prompt and concise. We were moving from abroad, so adapted and helped accordingly....
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Jul 10,2013
Minithumbup
Edward Bonsu
By: 'M Hess'
Jul 10,2013
0 people found
this helpful
Ms. Flanders was extremely helpful and kind, despite a handful of complications that were entirely my fault. I recommend her wholeheartedly and my entire experience with Galliard was rather pleasant. Ms. Flanders was also easily reachable by both phone and email and always returned my ...
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Jun 25,2013
Minithumbup
James Feltham
By: 'Armando'
Jun 25,2013
1 people found
this helpful
Very responsive, well-spoken and good-mannered staff. Paperwork was handled in orderly, methodical fashion. The references process could have been swifter. Nevertheless, overall, excellent service, worthy of the agency fee charged....
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Jun 19,2013
Minithumbup
By: 'Javier Godino de Frutos'
Jun 19,2013
1 people found
this helpful
This was the first time I was going to live in London. I thought it would be more difficult to rent an apartment if you have never lived before in the UK. But Claire helped me throughout all the process an made it simpler. She ...
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May 03,2013
Minithumbup
By: 'Lyndsey B'
May 03,2013
3 people found
this helpful
Cannot thank Galliard enough - applied for a property on Monday and recieve the keys next week - Kirsty has been an absolute star from start to finish, clear concise communications and a pleasure to work with. Galliard have easily taken all of the stress ...
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May 01,2013
Minithumbup
By: 'Ian Daniels'
May 01,2013
7 people found
this helpful
My dealings with Galliard Residential from day one have been excellent. Their negotiators, property managers and administrators are incredibly professional and very helpful and have made the whole process of renting an apartment incredibly easy. I could not recommend them highly enough....
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Apr 24,2012
Minithumbdown
By: 'Tenant at Raphael House'
Apr 24,2012
4 people found
this helpful
I'd like to share my pain as a tenant for a 1BR flat, managed by Galliard Residential, at Raphael House 1. Maintenance issues :- In my two years stay at Raphael House, I had to unfortunately call Galliard for maintenance just once. It was a simple ...
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By: Galliard Residential
May 16, 2012
View all comments (1)
Dear Galliard tenant Thank you for taking the time to leave your customer feedback. Please let us begin by apologising for the disappointing experience you received with Galliard Residential. We take all feedback into consideration and will certainly be using it to improve our services in the future. Having spoken with our property management team we are concerned about the issues you have raised as they do not reflect our usual high standards. Unfortunately we are unable to identify t ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 80% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 12 2 0 0 0 0 0 0
Edward Bonsu - no image available Edward Bonsu
Lettings Consultant
6 reviews

About Edward No description set View full profile
Hannah Helsby - no image available Hannah Helsby
Office Administrator
6 reviews

About Hannah No description set View full profile
Clifford Walker - no image available Clifford Walker
Lettings Manager
0 reviews

About Clifford No description set View full profile
Jake Barnet - no image available Jake Barnet
Sales Consultant
0 reviews

About Jake No description set View full profile
Sharnae Dempster - no image available Sharnae Dempster
10 reviews

About Sharnae No description set View full profile

Fees

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Complaints Procedure

No procedure available.

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