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    Kristina Staneviciute
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    Colleen Dawson
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    Dolores Yehia
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    Serena Begbie
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    Luci Mendoca
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    Nigel Carter
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    Emma Holmes
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    Sharon Brookshaw
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    Katy Fretwell
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    Danielle Harrison
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    Chris Parsonage
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    Kate Angel
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    Alex Hansard
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    Sam Loader
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    Hannah Helsby
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    Agnes Morwiec
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    Anabella Ferreira
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    Andreea Calota
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    Anita Papp
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    Dovile Janusaite
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    Jodie Loftus
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    Kathryn Steadman
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    Kenneth Xu
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    Nazia Khatun
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    Saira Chaudhary
We are an Independent Estate Agents that deals with: Sales, Lettings, Mortgage Advice / Financial Services and Property Management. I’ve also just spoken to IT about getting you the logo. They asked what dimensions do you need for our logos (do they need one for a logo and another for a banner image etc) and also what format do you accept.
Life Residential

Unit 2 Portal West Business Centre 6 Portal Way London
Greater London
W3 6RU

020 8896 9990

Nov 22,2016
Minithumbdown
By:
Nov 22,2016
0 people found
this helpful
One of the most incompetent and unprofessional letting agents I have had the immense displeasure of having had dealings with during most of my tenancy at Drayton Park. Routinely issues rent arrears notices for rent which is not actually late or due in order to aggravate the relationship with your landlord and to make commission by trying to get the tenant evicted. Attempts to enter your rental apartment without the consent of the tenant. Cannot be approached for repairs without seriously aggrava...
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Comment on agent fees
Will try and milk you for what they can get away with.
Was this helpful? Yes
Nov 22,2016
Minithumbdown
By:
Nov 22,2016
0 people found
this helpful
They charge exorbitant fees for everything they possibly can. A change of tenancy costs £300 and they don't even come in to do an inspection. To get set up it's £300 and then to leave somehow they manage to charge another £145. DO NOT RECOMMEND...
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Comment on agent fees
Far too high
Was this helpful? Yes
Oct 07,2016
Minithumbdown
By:
Oct 07,2016
1 people found
this helpful
"I am very disappointed of the service provided by the life residential. There is a problem in my flat and I have already escalated this problem to assigned property manager 1 month ago but still couldnot solved. They told me that they are awaiting response from Landlord. How difficult can it be to reach landlord? They reached the landlord and completed all the paperworks in a few days when I decided to rent the flat. I will never advice life residential to anyone. Life residential is good ...
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Comment on agent fees
bad
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Oct 08,2015
Minithumbup
By:
Oct 08,2015
0 people found
this helpful
Very quick to reply. Concise nature in emails. Problems mostly get fixed on the same day, if not the day after....
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Sep 30,2015
Minithumbup
By:
Sep 30,2015
0 people found
this helpful
Kenneth was great at handling any queries we had. He was very quick at responding to emails and very polite. We had also worked with Stephen Hobbs before, who was also excellent! Life Residential has been fantastic for us! Highly recommend them to anyone...
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Was this helpful? Yes
Sep 20,2015
Minithumbup
By:
Sep 20,2015
0 people found
this helpful
Mr Kenneth XU is a very thoughtful and kind person.He had done his work very professionally, and effectively for us when we left the property.I sincerely appreciated his great help and brilliant attitude for any queries we had. We would like to say a big thank you to him though it was a while ago. The experience we had with Mr Xu from Life residential had been the best ever one in all of my renting experience. I highly recommend you to any of my friend who need to rent or let a property....
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Mar 24,2015
Minithumbup
By:
Mar 24,2015
0 people found
this helpful
Ross' response time to emails and general helpful disposition made our move seamless. I would recommend Life and specifically Ross to any person seeking to let a flat in the Greater London area....
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Mar 05,2015
Minithumbup
By:
Mar 05,2015
0 people found
this helpful
From the get go Life Residential made us feel unique in the property we were looking for. We originally approached the agent after seeing the advertisement online. After meeting with Debbie at the property for the initial viewing I felt the balance of proffessionalism, patience and at the same time making it personal was great. Moving is a stressful and pressuring time and Debbie understood that decisions cannot be made off the cuff and sometimes take a short time to consider. Debbie was at th...
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Feb 18,2015
Minithumbup
By:
Feb 18,2015
0 people found
this helpful
Hi Rosita, Just wanted to say thanks for all your help and assistance during the time the captioned property was being managed by you ( for me) at Life Residential , and for your help afterwards also ! It was a pleasure to work with you and I always felt your reverts and follow ups were prompt. It's highly appreciated! Wish you all the best for the future, Thanks again, Best regards, Chitra Medhekar...
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Was this helpful? Yes
Feb 16,2015
Minithumbup
By:
Feb 16,2015
0 people found
this helpful
Over all Lauren was great withe helping with everything. She helped us find the perfect suitable property for us. Thanks Lauren!...
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Was this helpful? Yes
Feb 15,2015
Minithumbup
By:
Feb 15,2015
0 people found
this helpful
I'd like to thank the agent Ross Nicholls for his unflagging support, extreme dedication and professionalism on helping me find a flat. As a newcomer to London I did what most people do, find properties on the web and call the respective agencies. Life Residential was the only one I felt was really there. Thanks again Ross and I'll definitely turn to you and Life Residential again when I plan to move and I'll recomend LR to anyone who asks me....
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Was this helpful? Yes
Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
Good working with Pelin, kept me up to date, professional and very helpful. Would definitely work with her again I hope....
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
Debbie was wonderful during the whole process and kept us informed as much as possible to what was going on. She contacted us regularly and contacted both solicitors on our behalf for updates. We found Debbie extremely professional during the process and think she is an asset to your organisation....
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Comment on agent fees
As always fees have to be paid but as long as you know the percentage at the start it should not be a problem.
Was this helpful? Yes
Jan 12,2015
Minithumbup
By:
Jan 12,2015
0 people found
this helpful
Mrs Andreea Calota has been very helpful during my rental period solving very quickly all my flat problems and especially she has been a great help when i left it managing in the best way all the REALLY RIGOROUS procedures. I trust her....
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Was this helpful? Yes
Dec 16,2014
Minithumbup
By:
Dec 16,2014
1 people found
this helpful
I rented Flat 10, Aegon House, 13 Lanark Square , Crossharbor for more than 7 years through Life Residential and the service provided by Agent "Andreea Calotta" has been top notch. Any complaint / request that we lodged was dealt with very satisfactorily and to our expectations. She has always been very approachable & kind enough to provide us with any assistance that we needed to resolve issues in our flat. We would like to thank her for the kind consideration shown to us during o...
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Was this helpful? Yes
Sep 22,2014
Minithumbup
By:
Sep 22,2014
0 people found
this helpful
Hi Anita, Thanks for all your help throughout my tenure. You have been extremely cooperative in the last 1 year and have helped me to get the important repairs and maintenance required in the property in time. Especially when my flat was water logged, you have helped me to get the reimbursement. You are extremely professional, reliable and having a helping nature. I have no doubt to say that I will recommend yourself and life residential for my future tenancy requirements....
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Aug 20,2014
Minithumbdown
By:
Aug 20,2014
2 people found
this helpful
Worst agent ever!!!!!! Never use it. While we move in, they are extremely friendly, but after we move out and want our £4000 back, they disappeared!!!!! No one answers phone and no one replies email, for two months. I don't know who should i contact and how can i get back that money. Terrible terrible agent life residential....
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What agent could do to change your mind?
Contact at least!!! Get my deposit back.
Comment on agent fees
EXPENSIVE
Was this helpful? Yes
Jul 28,2014
Minithumbdown
By:
Jul 28,2014
3 people found
this helpful
I've been renting using Life residential since 2008. I would put them as one of the worst London agents. I don't know any other agency which charges so many and high charges, which completely disrespect tenant's privacy, hire cheapest contractors to perform repairs ¢â‚¬â€œ in most cases they just waste your time. On average to repair something took 3 visits of various contractors. Last small issue took 6 visits and hasn't be fixed at all. As I understand Landlord was charged for every s...
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Was this helpful? Yes
Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
I was very impressed with Kristina's professionalism and attitude towards dealing with our matters and queries. She acted very differently to some other property managers and went beyond expectations with timely updates and responses to our queries and overall vwasery helpful. This made our dealings with Galliard/Life Residential much more convenient (and even enjoyable i might say). The same goes for my partner who always commented on the great customer service she received from Kristina. I am ...
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Was this helpful? Yes
Mar 19,2014
Minithumbup
By:
Mar 19,2014
0 people found
this helpful
Stephen was really helpful right from first viewing our flat to going through the letting procedure and moving in. Stephen was incredibly polite and willing to help, even when we were dealing with other colleagues he made it clear we could still speak to him if needed....
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Was this helpful? Yes
Jan 09,2014
Minithumbup
By:
Jan 09,2014
0 people found
this helpful
i have used Life Residental for several years now. i have other properties in other countries managed by different people and so in comparison, Life Residental are far superior to other mgt companies. so, i strongly recommend their services to any landlord....
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Was this helpful? Yes
Jan 08,2014
Minithumbup
By:
Jan 08,2014
0 people found
this helpful
Chris Parsonage has been there for me through my flat investments - lettings and sales. He has been very accommodating and has ensured that I also get the supporting good services of his colleagues. Thank you, Chris, for always being there for me. Best Wishes to all, Vimala...
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Was this helpful? Yes
Jan 03,2014
Minithumbup
By:
Jan 03,2014
0 people found
this helpful
Sharon Has managed this flat since it was bought and always keeps accounts and maintenance up to date she is very reliable and helpful to the tenants as well....
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Dec 30,2013
Minithumbup
By:
Dec 30,2013
0 people found
this helpful
Responsive team. Emails answered quickly. Prompt with monthly rentals and statement of accounts. Good with re-rentals. New marketing for rentals done timely and so far never failed to secure new rentals....
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Was this helpful? Yes
Dec 11,2013
Minithumbup
By:
Dec 11,2013
1 people found
this helpful
Life Residential has been my managing agent for the SE1 property for more than 10 years so, obviously, I have found their services acceptable. Problems were more frequent in the earlier years, but not sufficient to seek a switch to another agent. There have sometimes been negative comments from tenants during inspections, but these to some extent sometimes seemed unjustified and to seek to deflect the tenants\' own shortcomings in both care of the property and promptly seeking help for problems....
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Was this helpful? Yes
Dec 05,2013
Minithumbup
By:
Dec 05,2013
0 people found
this helpful
To whom it may concern. I am a landlord of a property in London poulton Court W3 development living in Ireland and have entrusted Life Residential with the task of looking after my property for the last six years. It has been an absolute superb relationship. They have been so professional in everything they do. I am always confident my investment is in good hands. The people i have been dealing with ongoing are just the best. I am so impressed with their warm manner and reassurance always. Than...
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Was this helpful? Yes
Dec 05,2013
Minithumbup
By:
Dec 05,2013
0 people found
this helpful
The staff I have been dealing with in the past has always been fairly quick and solve my problems without too much fuss. The statement is always clear and on time. Yes! I am quite Happy with them....
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Was this helpful? Yes
Dec 05,2013
Minithumbup
By:
Dec 05,2013
0 people found
this helpful
The agent has been managing the letting of our property for the past several years flawlessly. Communication regarding all issues has been smooth and all problems have been dealt with in accordance to our instructions....
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Was this helpful? Yes
Dec 05,2013
Minithumbup
By:
Dec 05,2013
0 people found
this helpful
Pelin Ahmet and Kam Paul are attentive to specific issues raised by me. Also, I value their quick response time to my general queries. I have personally dealt with Pelin Ahmet who I find her very professional in her services. Even though, I have not met Kam Paul in person but I find her polite and obliging in attending to all my emails....
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Was this helpful? Yes
Dec 05,2013
Minithumbup
By:
Dec 05,2013
0 people found
this helpful
I have been a customer of Life Residential for over a year now. I enjoy their services, which include timely provision of monthly statements, payments on my behalf of service charges etc. The agency is quick in finding new tenants, which helps me avoid or minimize void periods. The staff of Life Residential stands out from their counterparts in the market by possessing exceptional professional skills and expertise. Legal department is also very skillful and supported me during a litigation with ...
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Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £25,000
  • Max: £300,000

Letting
  • Min: £0
  • Max: £300,000

UKALA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 0 11 5 1 0 1 0 2 0
Kristina Staneviciute - no image available Kristina Staneviciute
Property Manager
2 reviews

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Colleen Dawson - no image available Colleen Dawson
Senior Property Manager
3 reviews

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Dolores  Yehia - no image available Dolores Yehia
Property Manager
1 reviews

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Serena Begbie - no image available Serena Begbie
Property Manager
2 reviews

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Luci Mendoca - no image available Luci Mendoca
Property Manager
0 reviews

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Nigel Carter - no image available Nigel Carter
Head of Lettings
1 reviews

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Emma Holmes - no image available Emma Holmes
Head of Property Management
0 reviews

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Sharon Brookshaw - no image available Sharon Brookshaw
Senior Property Manager
2 reviews

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Katy Fretwell - no image available Katy Fretwell
Marketing Co-ordinator
1 reviews

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Danielle Harrison - no image available Danielle Harrison
Accounts Assistant
2 reviews

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Chris  Parsonage - no image available Chris Parsonage
Client Manager
1 reviews

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Kate Angel - no image available Kate Angel
Property Manager
0 reviews

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Alex Hansard - no image available Alex Hansard
Senior Renewals Consultant
1 reviews

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Sam Loader - no image available Sam Loader
Property Manager
1 reviews

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Hannah Helsby - no image available Hannah Helsby
Office Administrator
6 reviews

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Agnes Morwiec - no image available Agnes Morwiec
Property Manager
0 reviews

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Anabella Ferreira - no image available Anabella Ferreira
Property Manager
0 reviews

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Andreea Calota - no image available Andreea Calota
Property Manager
2 reviews

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Anita Papp - no image available Anita Papp
Property Manager
1 reviews

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Dovile Janusaite - no image available Dovile Janusaite
Property Manager
0 reviews

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Jodie Loftus - no image available Jodie Loftus
Property Manager
0 reviews

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Kathryn Steadman - no image available Kathryn Steadman
Property Manager
0 reviews

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Kenneth Xu - no image available Kenneth Xu
Property Manager
3 reviews

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Nazia Khatun - no image available Nazia Khatun
Assistant Manager and Property Manager
0 reviews

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Saira Chaudhary - no image available Saira Chaudhary
Property Manager
1 reviews

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Simona Sileryte - no image available Simona Sileryte
Property Manager
0 reviews

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Aneta Rus - no image available Aneta Rus
Senior Property Manager
0 reviews

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Ben Chapman - no image available Ben Chapman
Property Manager
0 reviews

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Daniella Stewart - no image available Daniella Stewart
Property Manager
0 reviews

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Rosita Kausiute - no image available Rosita Kausiute
Property Manager
1 reviews

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Natalia Louizou - no image available Natalia Louizou
Renewals Consultant
0 reviews

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Rhys Dunn - no image available Rhys Dunn
Business Development Manager
0 reviews

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Alexandra Hughes - no image available Alexandra Hughes
Office Administrator
2 reviews

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Kareen Ward - no image available Kareen Ward
Accounts Assistant
0 reviews

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Kendall Fleming - no image available Kendall Fleming
Accounts Assistant
0 reviews

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Lorraine Denham - no image available Lorraine Denham
Accounts Manager
0 reviews

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Melissa Powell - no image available Melissa Powell
Accounts Assistant
0 reviews

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Nathalie Tester - no image available Nathalie Tester
Accounts Assistant
0 reviews

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Preeti Harji Harji - no image available Preeti Harji Harji
Accounts Assistant
0 reviews

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Scott Ryan - no image available Scott Ryan
Accounts Assistant
0 reviews

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Sonali Sisodia - no image available Sonali Sisodia
Accounts Assistant
1 reviews

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Teresa Duarte - no image available Teresa Duarte
Finance Team Supervisor
0 reviews

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Sharnae Dempster - no image available Sharnae Dempster
10 reviews

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Ross Nicholls - upload your photo Ross Nicholls
4 reviews

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