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    Alex Heron
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    Hannah Helsby
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    Kavita Bhakar
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    Jose Ferreira-Jorge
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    Rebecca Hayes
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    Sharnae Dempster
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Life Residential

Lincoln Plaza Marketing Suite, 10 Indescon Square Canary Wharf, London
Greater London
E14 9EZ

020 3368 1030

Nov 25,2016
Minithumbdown
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Nov 25,2016
0 people found
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Life Residential are not returning our deposit! It has been a harrowing experience of following up with them for over 3 months now and they just keep giving excuses – emails after emails, phone calls, and nothing happens! The worst possible letting agents...
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May 18,2015
Minithumbup
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May 18,2015
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Jose provided great support throughout the tenancy process. He was available at all times to respond to any queries we had, and even dropped us a message once we had moved in to see if everything was alright. This amount of care is not often seen in the competitive market of the real estate sector. I would thoroughly recommend using him for any future property searches, he is there to assist at all times. Thank you very much Jose!...
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Apr 15,2015
Minithumbup
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Apr 15,2015
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I recieved a really good service from Life Residential and everyone was really helpful and quick with responses and queries! I was unable to come and view the property myself so Simon was able to send me a video which was really helpful and was able for me to see the whole flat. The Digital Goodloard programme was excellent and I was able to fill out forms and get them back to the office very quickly so that speaks up the process. Very happy with the service....
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Mar 18,2015
Minithumbup
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Mar 18,2015
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Jose was very helpful in finding me the perfect property. He listened to my needs and wants and found me the best property to fit both my lifestyle and personality. He was always available when needed and answered all my questions and queries. Overall he provided excellent service and I am very happy....
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Mar 11,2015
Minithumbup
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Mar 11,2015
1 people found
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Jose has let out 2 of my properties in Greenwich and I am thoroughly pleased with the service provided. As an overseas landlord, it is difficult to manage my rented properties in London, but Jose has made it that much easier for me. He has always been very polite and thoughtful especially when making phone calls to me, seeing that there is a time difference of 8 hours. He is quick to attend to matters and I appreciate his efficiency. Thank you Jose and LIFE....
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Mar 09,2015
Minithumbup
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Mar 09,2015
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Very happy with the service and super efficient. Will definitely use again next time I need to rent out one of my properties....
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Mar 08,2015
Minithumbup
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Mar 08,2015
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Jose helped use to move really fast and it was exactly what we needed since we lived in a hotel. The place is great and he was nice to help us with some info even weeks after we moved....
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Feb 04,2015
Minithumbup
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Feb 04,2015
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Agency provided good service in helping to find a suitable apartment. We had a deadline to find one and we have perfectly fit within it thanks to help from our agent....
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Jan 27,2015
Minithumbup
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Jan 27,2015
1 people found
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Jose is friendly, cordial, and knowledgeable about his job. I have used his services twice in renting an apartment, and he didn't disappoint me in either of occasions....
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Jan 20,2015
Minithumbup
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Jan 20,2015
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Jose showed me round the property. He was punctual, polite and professional and guided me through making a tenancy offer and the process which followed. He had everything set up for me on the move-in date, which was appreciated. Elina corresponded with me throughout the paper work and administrative process. Her communications were polite, professional and clear throughout....
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Dec 16,2014
Minithumbup
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Dec 16,2014
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My recent experience with LIFE residential, represented by Mr. Jose Ferreira Jorge and Ms. Elina Westerlund, has been very positive. Being new to London under strong pressure to quickly navigate the London lettings market and find an apartment within only a week can be a daunting experience to anyone. From day one, Mr. Ferreira-Jorge was a valuable resource who managed to guide me through the market very well. Among other qualities, he displayed solid business acumen and was honest throughout th...
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Comment on agent fees
The agent helped me achieve a fair price, and did not attempt to increase the price to my disadvantage for the sake of his own benefit.
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Dec 15,2014
Minithumbup
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Dec 15,2014
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Jose, Elina and other teamates are helpful and professional. I just moved to London and made a lot of research regarding rent the apartment. The rental price they ask usually are very reasonable compared with other agents. Especially Jose is very patient and made a lot of useful suggestions to me. The whole process is efficient and professional, sometimes I even feel sorry as I didnt reply their emails very quickly like Jose and Elina sometimes when too busy with work....
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Nov 27,2014
Minithumbup
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Nov 27,2014
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It was my first experience with letting agency. And I really surprised with their helpfulness, professionalism and positive attitude. I would like to thank Rebecca for the friendliness, experience and service provided. Happy to recommend her and the agency in general. Rebecca and Elina helped me to understand all things during letting process and were opened to help me with many many my questions....
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Nov 27,2014
Minithumbup
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Nov 27,2014
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My agent help me a lot with dealing property problem,and this was my first time renting a flat in London,although I had a lot of questions ,my agent help me solve them patiently!:)...
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Nov 24,2014
Minithumbup
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Nov 24,2014
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The staff has been very helpful to arrange the property viewing and contact with the landlord in a professional way while with slight flexibility. They have also tried to provide efficient guidelines for the procedure and grant more trust to client (e.g. not mandatory for asking security deposit before bidding)....
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Nov 18,2014
Minithumbup
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Nov 18,2014
1 people found
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Jose wasted no time in showing his professionalism. He was always punctual, open and to the point on property details and fielding any questions I had on the property. I appreciated his help in securing a flat. Thanks Jose, Carlo...
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Nov 13,2014
Minithumbup
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Nov 13,2014
0 people found
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I have only positive things to say about LIFE Residential, and especially the service I received from Josฦ’ร‚ยฉ when renting my apartment. Knowing the many problems often encountered when dealing with London property agents, my experience with LIFE has been exceptionally good from start to end. I had to find an apartment to rent in London while staying in another country at the time myself. This made the property search generally very challenging as I could not go to viewings and actually see...
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Nov 02,2014
Minithumbup
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Nov 02,2014
0 people found
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Jose is very good at responding to e-mails and requests from the tenant. He is helpful in assisting the tenant to settle in....
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Oct 29,2014
Minithumbup
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Oct 29,2014
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As a tenant I am very satisfied with the level of service which was provided by the agent, even more so as a few things where not quite in order after we had moved in. Yet the agent has proved very responsive and available to sort issues efficiently....
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Oct 27,2014
Minithumbup
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Oct 27,2014
0 people found
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Rebecca has always responded in a timely and professional manner and has always been most courteous towards me. She has provided regular unprompted updates to my property....
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Oct 23,2014
Minithumbup
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Oct 23,2014
0 people found
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overall very positive experience. Jose and the team have been very easy to deal with, responsive to queries and questions and helpful throughout the process....
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Oct 22,2014
Minithumbup
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Oct 22,2014
1 people found
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The agent was very helpful in letting us know what was required of us and by when. He was approachable and didn't hesistate to help us when we had issues....
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Oct 11,2014
Minithumbup
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Oct 11,2014
0 people found
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Our experience with Life Residential was perfect so far. Our agent, Simone Nel, went over and beyond to find a property that would suit our needs. In case we we were to move we would definitely revert to Life Residential....
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Sep 26,2014
Minithumbup
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Sep 26,2014
0 people found
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Jose and Kavita did go the extra mile to ensure that I start my life in London coming from Vienna as smooth as possible. Would recommend 10/10....
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Sep 23,2014
Minithumbup
By:
Sep 23,2014
1 people found
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Jose and Alex have been amazing in dealing our move into this property. We contacted Josฦ’ร‚ยจ several times during the process as well as Alex and both were answering ALL our questions in a fast and super polite way. We think both are doing a great job. The only EXTREMELY negative experience we had was with Holly Bloomfield from the Referencing Company. She was extremely rude not only to us but also to employees of the company one of us is working for. She was inpatient and we felt almost threa...
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Sep 06,2014
Minithumbup
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Sep 06,2014
1 people found
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Very friendly and kind service. They helped me throughout the whole process . I recommend strongly their services to any tenant....
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Sep 03,2014
Minithumbup
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Sep 03,2014
0 people found
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It was nice experience dealing with this agent so far, everything went smooth starting from the viewing appointment until processing all the paper. Thank you Rebecca and Alexandra...
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Sep 02,2014
Minithumbup
By:
Sep 02,2014
1 people found
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I was content with the service and help the Josฦ’ร‚ยฉ provided. He guided me through each and every step. Even after we signed the tenancy and key handover....
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Aug 11,2014
Minithumbup
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Aug 11,2014
0 people found
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Positive: Jose was very polite, helpful and flexible in arranging convenient times to meet as well as navigating a number of issues with arriving from overseas and needing to find a property in a short timeframe as well as starting a new job. He went out of his way to point out local transport etc and was available after hours when needed. Negative: This point relates to LifeResidential's processes rather than the individual agent. I saw a number of properties which were dual listed with anot...
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Jul 10,2014
Minithumbup
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Jul 10,2014
1 people found
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Staff has been very helpful and responsive by assisting on flat search in Canary Wharf. Overall, great service has been provided....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 91% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: ยฃ0

UKALA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 0 29 2 0 0 0 0 1 0
Alex Heron - no image available Alex Heron
Senior Office Administrator
2 reviews

About Alex No description set View full profile
Hannah Helsby - no image available Hannah Helsby
Office Administrator
6 reviews

About Hannah No description set View full profile
Kavita Bhakar - no image available Kavita Bhakar
Office Adminstrator
1 reviews

About Kavita No description set View full profile
Jose Ferreira-Jorge - no image available Jose Ferreira-Jorge
Lettings Manager
26 reviews

About Jose No description set View full profile
Rebecca Hayes - no image available Rebecca Hayes
4 reviews

About Rebecca No description set View full profile
Sharnae Dempster - no image available Sharnae Dempster
10 reviews

About Sharnae No description set View full profile

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