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    Jerry Reeve
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    Simon Such
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    Pam
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Lex Allan & Gregson

The Auction House, 87 - 88 St. Johns Road Stourbridge
West Midlands
DY8 1EH

01384 379450

Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
I have used Lex Allen letting services for ten years. The staff have always been so helpful and informative. I have had excellent tenants their fees have been reasonable and competitive. I have also sold two properties through them and each time they were very efficient and the sales went through quickly. I would highly recommend them if you are considering either letting or selling....
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Comment on agent fees
The fees are reasonable, good value and competitive in the market.
Was this helpful? Yes
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
Pam was excellent, always friendly and full of advice when I was selling my property...felt like I could really talk to her about my worries and thoughts. Simon was good also, communicated well with me from my buyers....
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Comment on agent fees
A reasonably priced agent
Was this helpful? Yes
Mar 09,2015
Minithumbdown
By:
Mar 09,2015
0 people found
this helpful
Me and my partner let a house through Lex Allan and I will not be renting from this agency EVER AGAIN. Poor and misleading inventory, poor service where staff were completely incompetent. I rang and emailed about a number of things when we moved out, and NOBODY got back to me. They also took rent out of my account after we had moved out and still BLAMED ME! Really terrible service, and I will never recommend Lex Allan to anybody....
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What agent could do to change your mind?
They should have been more helpful, communitative, and a lot less ignorant and lazy. They were dismissive and rude and took money out of my account even when we had left, and tried to say if was my fault. Disgusting.
Was this helpful? Yes
Apr 16,2014
Minithumbdown
By:
Apr 16,2014
0 people found
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I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took lex Allan 9 months to provide is with keys to our balcony doors and letterbox. We had damp to the point of mould and mushrooms growing in our bedroom and bathroom. We complained many many times, we involved a building surveyor, we included a health inspector and still had no response wha...
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What agent could do to change your mind?
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took lex Allan 9 months to provide is with keys to our balcony doors and letterbox. We had damp to the point of mould and mushrooms growing in our bedroom and bathroom. We complained many many times, we involved a building surveyor, we included a health inspector and still had no response what so ever from lex Allan! We came home one day to find our door open and our flat trashed, I then noticed a \'repair\' sticker on our boiler, I rang lex Allan who told me they had given our keys to a contractor to service our boiler! Our contract stated they needs to give 48 hours written notice to access our flat, not just hand keys out! As soon as we could we left, it was horrendous. DO NOT USE LEX ALLAN!!!!!!
Was this helpful? Yes
Apr 16,2014
Minithumbdown
By:
Apr 16,2014
0 people found
this helpful
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took lex Allan 9 months to provide is with keys to our balcony doors and letterbox. We had damp to the point of mould and mushrooms growing in our bedroom and bathroom. We complained many many times, we involved a building surveyor, we included a health inspector and still had no response wha...
read full review
What agent could do to change your mind?
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took lex Allan 9 months to provide is with keys to our balcony doors and letterbox. We had damp to the point of mould and mushrooms growing in our bedroom and bathroom. We complained many many times, we involved a building surveyor, we included a health inspector and still had no response what so ever from lex Allan! We came home one day to find our door open and our flat trashed, I then noticed a \'repair\' sticker on our boiler, I rang lex Allan who told me they had given our keys to a contractor to service our boiler! Our contract stated they needs to give 48 hours written notice to access our flat, not just hand keys out! As soon as we could we left, it was horrendous. DO NOT USE LEX ALLAN!!!!!!
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Jerry Reeve - upload your photo Jerry Reeve
2 reviews

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Simon Such - upload your photo Simon Such
1 reviews

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Pam  - upload your photo Pam
1 reviews

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