Lex Allan & Gregson
Stourbridge, DY8
2.4/5, 5 reviews
40% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
No company information

Opening Hours
Address

Lex Allan & Gregson
The Auction House, 87 - 88 St. Johns Road
Stourbridge
West Midlands
DY8 1EH
01384 379450

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 100% 50% £525 £525
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 3 1 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

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Lex Allan & Gregson Branches (view all )

“I have used Lex Allen letting services for ten years. ......”

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Oct 21,2016
Minithumbup
By: 'Pat Malvern'
Oct 21,2016
0 people found
this helpful
I have used Lex Allen letting services for ten years. The staff have always been so helpful and informative. I have had excellent tenants their fees have been reasonable and competitive. I have also sold two properties through them and each time they were very ...
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Comment on agent fees
The fees are reasonable, good value and competitive in the market.
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“Pam was excellent, always friendly and full of advice when ......”

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Aug 04,2016
Minithumbup
By: 'Sarah W'
Aug 04,2016
0 people found
this helpful
Pam was excellent, always friendly and full of advice when I was selling my property...felt like I could really talk to her about my worries and thoughts. Simon was good also, communicated well with me from my buyers....
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Comment on agent fees
A reasonably priced agent
Was this helpful? Yes

“Me and my partner let a house through Lex Allan ......”

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Mar 09,2015
Minithumbdown
By: 'LMW'
Mar 09,2015
0 people found
this helpful
Me and my partner let a house through Lex Allan and I will not be renting from this agency EVER AGAIN. Poor and misleading inventory, poor service where staff were completely incompetent. I rang and emailed about a number of things when we moved out, ...
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What agent could do to change your mind?
They should have been more helpful, communitative, and a lot less ignorant and lazy. They were dismissive and rude and took money out of my account even when we had left, and tried to say if was my fault. Disgusting.
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“I was a tenant with lex Allan for 2 years and ......”

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Apr 16,2014
Minithumbdown
By: 'charl7312'
Apr 16,2014
1 people found
this helpful
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took ...
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What agent could do to change your mind?
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took lex Allan 9 months to provide is with keys to our balcony doors and letterbox. We had damp to the point of mould and mushrooms growing in our bedroom and bathroom. We complained many many times, we involved a building surveyor, we included a health inspector and still had no response what so ever from lex Allan! We came home one day to find our door open and our flat trashed, I then noticed a 'repair' sticker on our boiler, I rang lex Allan who told me they had given our keys to a contractor to service our boiler! Our contract stated they needs to give 48 hours written notice to access our flat, not just hand keys out! As soon as we could we left, it was horrendous. DO NOT USE LEX ALLAN!!!!!!
Attached Filesnbsp;
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“I was a tenant with lex Allan for 2 years and ......”

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Apr 16,2014
Minithumbdown
By: 'charl7312'
Apr 16,2014
1 people found
this helpful
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took ...
read full review
What agent could do to change your mind?
I was a tenant with lex Allan for 2 years and would rather live in a cardboard box than use them again. We had a brand new flat, so new that when we viewed it, it was still being built! Once we moved in, it took lex Allan 9 months to provide is with keys to our balcony doors and letterbox. We had damp to the point of mould and mushrooms growing in our bedroom and bathroom. We complained many many times, we involved a building surveyor, we included a health inspector and still had no response what so ever from lex Allan! We came home one day to find our door open and our flat trashed, I then noticed a 'repair' sticker on our boiler, I rang lex Allan who told me they had given our keys to a contractor to service our boiler! Our contract stated they needs to give 48 hours written notice to access our flat, not just hand keys out! As soon as we could we left, it was horrendous. DO NOT USE LEX ALLAN!!!!!!
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Lex Allan & Gregson, Stourbridge DY8 1EH


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