• Claudine Sanders
    Claudine Sanders
  • Mark Leese
    Mark Leese
  • Jordan Thompson
    Jordan Thompson
  • Roxana Hazell
    Roxana Hazell
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    Christopher Daniel
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    Harris Minhas
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    Bradley Gale
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    Nathan Johnson
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    Nathan Abbey
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    Toby Bailey
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    Dominic Ogun
No description for branch.
Leonard Leese

228 Borough High Street Southwark, London
Greater London
SE1 1JX

020 7015 1360, 020 7015 1369

Dec 02,2016
Minithumbup
By:
Dec 02,2016
Featured Review
0 people found
this helpful
Dominic was very professional at all to times during the process. He kept in constant contact and so I was informed at all times with regards the process. Dominic's style of communication is very good as he is adopts a relaxed yet efficient and professional attitude, which makes a refreshing change from the pressure /uncaring attitude of other estate agents....
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Nov 14,2016
Minithumbup
By:
Nov 14,2016
Featured Review
0 people found
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Chris was helpful and supportive through a process in which we presented him with some problems. He went beyond the call of duty, coming out after hours when our flat keys wouldn't work. He was professional and attentive, giving us sound advice in the turmoil following the Brexit vote. He eventually secured an excellent offer. The fact that changed circumstances prevented us from proceeding was greeted with grace, better than I might have managed in his shoes. I would have no hesitation in reco...
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Comment on agent fees
Acceptable for the current market, and worthwhile in that a good offer was secured.
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Nov 14,2016
Minithumbup
By:
Nov 14,2016
Featured Review
0 people found
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I recently purchased a property through Leonard Leese at the Borough Branch and the service I received from the manager Chris and Dominic was exceptional. They were very attentive and made every effort to answer all of our questions throughout the buying process. I am very pleased and would definitely recommend them and use their services again in future. Much appreciated....
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N/A
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Oct 31,2016
Minithumbup
By:
Oct 31,2016
Featured Review
0 people found
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Chris was excellent form the outset throughout. Excellent communication, always looking to progress the transaction and pleasant to deal with. Would highly recommend Chris to anyone looking to sell their property....
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
Featured Review
0 people found
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I've been involved in a few property purchases in the past however no one comes close to the service Chris provided us. He helped us through out the whole process at every step, and stepped in when we got into difficulties in areas outside of his mandate. I hope my next purchase is managed by Chris and, if that's not possible, I'll be judging the next person by his extremely high standards....
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Comment on agent fees
Very good.
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Christopher Daniel is great- I would recommend him again and again. He cares about his clients and he works constantly to achieve the best possible result. He is efficient and trustworthy....
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Comment on agent fees
Good
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Oct 17,2016
Minithumbup
By:
Oct 17,2016
1 people found
this helpful
Both Agents were very professional and quick to answer all our questions throughout the buying process. They were very engaged with us throughout to see if we were satisfied with their service and made the process much easier for us as buyers....
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Comment on agent fees
good
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Oct 12,2016
Minithumbup
By:
Oct 12,2016
1 people found
this helpful
At the second viewing we found our flat. Amazing person, very helpful, polite and attendive to our needs. Patient and gave us our times without any kind of pressure. I really recommend it...
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Oct 04,2016
Minithumbup
By:
Oct 04,2016
1 people found
this helpful
Very helpful and profession throughout the whole process, from showing us the flat through to signing the contract and handing over keys....
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Comment on agent fees
Agent fees a bit steep.
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Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
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After being disappointed by a number of agents previously, I was really happy with the service we received from Leonard Leese and in particular Dominic from the Borough High St branch. Although we sold our flat through a different agent, he went out of his way to make our search easier, and actually listened to what we were after rather than just giving us whatever was on the books. I'd be really happy to sell or buy through this agent in future....
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Sep 06,2016
Minithumbup
By:
Sep 06,2016
0 people found
this helpful
I'd been in a Leonard Leese-managed property for over 4 years, and never had any problems with the company. Unfortunately, I had to temporarily move out due to problems with the plumbing in the building. As frustrating as that was, Roxanna, and everyone else I'd dealt with, were professional and friendly in all my dealings. They helped make what was a stressful time much less stressful. Thanks so much....
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Comment on agent fees
N/A
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Sep 05,2016
Minithumbup
By:
Sep 05,2016
1 people found
this helpful
From the very beginning, Sam was very helpful and responsive. Because of Sam the search for the flat, referencing and move in went smoothly and that was a huge relief. Definitely I can highly recommend Sam....
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Comment on agent fees
Reasonable.
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Sep 04,2016
Minithumbup
By:
Sep 04,2016
1 people found
this helpful
Once my flat was online it was let under a week, i was extremely pleased with the service, I found Harris professional and reliable, always available to answers questions, he also fit around my busy schedule. I also dealt with Sam and found Sam also knowledgeable and able to answer my questions. I would recommend Leonard Leese....
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Comment on agent fees
Good
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Aug 30,2016
Minithumbup
By:
Aug 30,2016
1 people found
this helpful
Sam is really helpful - great at finding good tenants and providing excellent ongoing service. He regularly goes over and above. Highly recommended....
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Comment on agent fees
Fees are reasonable
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Aug 25,2016
Minithumbup
By:
Aug 25,2016
1 people found
this helpful
Sam was a fantastic ambassador for your Company friendly and enthusiastic. It was refreshing to deal with an Estate Agent who's staff actually called you back when they said they would, responded quickly to email or SMS and saw the whole process through speedily and with out any hitches. Thank you Sam you will go far!...
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Comment on agent fees
Ok the going rate
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Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
Chris at Leonard Leese is a helpful, friendly, no nonsense, no pressure estate agent who was a pleasure to deal with during our recent purchase. When we hit some leasehold related stumbling blocks Chris stepped in and ensured that the right people were talking to each other to get the problem resolved, all the while liaising between us and the seller to keep things moving along and to ensure confidence. I wouldn't hesitate to recommend this agent to anyone looking to buy in the area....
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Jul 31,2016
Minithumbup
By:
Jul 31,2016
1 people found
this helpful
Very friendly, pretty fast to respond to emails, gave us good advice on when the best time to look for a flat was....
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Comment on agent fees
Felt they were pretty reasonable compared to other estate agents' fees.
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Jul 29,2016
Minithumbup
By:
Jul 29,2016
0 people found
this helpful
Having purchased an apartment through Leonard Leese I went on to use them to rent this property out. In the 4 year since, all staff but especially Jordan have been extremely approachable and courteous, they have been very proactive in sourcing great candidates and then in negotiating the best possible terms. Their rates are very competitive and great value for money. I would not hesitate to recommend Leonard Leese and specifically Jordan...
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Comment on agent fees
Competitive and good value for money
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Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
We rented through Leonard Leese for the last three years. All the staff are friendly and helpful. Mark ensured that all problems were resolved very quickly. In one instance he managed to get a plumber out late on a Friday night within a few hours of us raising the problem. I have never had such a helpful landlord before. Claudine has always responded quickly and helpfully to any of our queries....
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
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Firstly, I must say that we heartily recommend Leonard Leese, particularly as we had two very bad experiences with letting agents in the past. Both times resulted in us removing our property from those past agents as they were happy to take our money but do nothing for it. Last time, my husband found himself managing the property himself from another continent - a nightmare! So, when our longterm tenant left, we were very nervous about the prospect of once again using a rental agent. We need not...
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Comment on agent fees
We are pleased that the agents work hard to earn their fees.
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
1 people found
this helpful
Sam is really helpful, with essential skills and knowledge, answer my questions patiently. dealing things efficiently. he is a nice man, I strongly recommend him....
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Comment on agent fees
Good
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Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
I rented property for 8 years and I was very happy with the agent also they provided a good service ....
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Comment on agent fees
Was very good , reasonable fees I had for my rent .
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Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
I have had number of properties with Leonard Leese and must say that their service has always been spot on. Really quick in response and resolving issues, always helpful attitude. Very positive staff. Would definitely recommend. Thanks, Botir...
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Comment on agent fees
good
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Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
this helpful
My experience with this agency was grateful. They are very frendly, patient and could interpret my dream. I really recomend Leonard Leese....
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Comment on agent fees
Reasonable
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Jun 21,2016
Minithumbup
By:
Jun 21,2016
0 people found
this helpful
I was looking for a 1 bedroom flat to let and I was very well served by Leonard Leese. They answered my inquiries prompt and scheduled a property viewing quickly. The communication during the whole process was very good and I could get a good deal in the flat letting. I am very happy with my new residence....
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Comment on agent fees
The fees are reasonable
Was this helpful? Yes
Jun 14,2016
Minithumbup
By:
Jun 14,2016
1 people found
this helpful
I viewed 9 properties with Sam while looking for a new flat to rent in London. He was very proactive, listening to my preferences and searching out appropriate places. He went the extra mile for me, spending many days and evenings showing me options. I would recommend him highly....
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Comment on agent fees
No comment.
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Jun 01,2016
Minithumbup
By:
Jun 01,2016
0 people found
this helpful
Property was let efficiently and without issues as yet, Would use again as long as post letting service does not dip...
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Comment on agent fees
Competitive rate though extra charges are there over and above basic renting + managment
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May 31,2016
Minithumbdown
By:
May 31,2016
1 people found
this helpful
Poor managed service. A let down to its client in securing justified recovery of damages and irresponsible control on contractor repairs costs and monitoring such works. Results are negligence and high costs to landlord...
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Comment on agent fees
Fees and charges did not justify managed spend i
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By: Claudine Sanders
Jun 10, 2016
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Leonard Leese cannot be held accountable for unsuccessful deposit deductions from a tenants deposit where there is not sufficient evidence to support the requested deductions. Leonard Leese do not make the final decision on the proposed deductions and will be made by the deposit scheme case examiner, whose decision is final. Leonard Leese only use reputable, reliable and trustworthy companies to carry out repairs and have used the same companies for over six years as a result of their relations....
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
Nathan is an absolute delight to work with. He is polite, hardworking and highly professional. From viewing the property to signing the tenancy agreement and paying the deposit he was with me every step of the way. He cared about my needs as client and I felt he went out of his way a few times for me. I thoroughly recommend him!...
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Comment on agent fees
Perfectly reasonable
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May 25,2016
Minithumbup
By:
May 25,2016
2 people found
this helpful
Good responsive service from Sam, quick turnaround on offer and documentation when we needed to move quickly. Honest negotiating when it came to fees and rent....
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By: Xiaoyong
May 25, 2016
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Good service....
May 20,2016
Minithumbup
By:
May 20,2016
0 people found
this helpful
After living 5 years in London, I realise its not often you would come across a really 'good' and a 'tenenat friendly' estate agent in London, but Roxanna Hazel has been quite an exception and a star. She has been very understanding and supportive to our needs, always there to listen and respond positively. Very impressed with her customer service skills. Overall, very good experience of letting with Leonard Leese and I would surely recommend this agency for anyone looking to rent through LL. Th...
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Comment on agent fees
Good
Was this helpful? Yes
May 12,2016
Minithumbup
By:
May 12,2016
0 people found
this helpful
The tenancy services has always been to my satisfaction for the last 3 years I have lived in a property managed by Leonard Leese. I thank Roxana and Claudine very much for that. It has always been a pleasure!...
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May 06,2016
Minithumbup
By:
May 06,2016
1 people found
this helpful
Sam is a really good representative for Leonard Leese he helped sort out the issues and he is very nice and polite. The management team however do need to check that properties are habitable as we have had no heating/hot water for over 1 week. This should have been identified prior to us moving in, so I urge Leonard Leese management to check these basics before they allow tenants to move in. Sam put us in touch with the landlord and has helped with the process. He is responsive to emails...
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By: Claudine Sanders
May 10, 2016
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Thank you for leaving a review for Leonard Leese. We would like to note that Leonard Leese do not manage the property and therefore are not responsible for checking the apartment prior to you moving in but we are happy to hear your landlord has resolved any issues that you found upon moving in.....
Apr 25,2016
Minithumbup
By:
Apr 25,2016
1 people found
this helpful
Sam helped my sister and I find the perfect flat for us! He was able to work around our busy schedules and be avaliable whenever we had any queries. Always quick to reply and always came back with an answer to my many, many questions. Very helpful and polite!...
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Comment on agent fees
A bit steep, but we found a great flat so it was worth it.
Was this helpful? Yes
Apr 22,2016
Minithumbup
By:
Apr 22,2016
0 people found
this helpful
Chris has been very helpful and prompt to reply to all my queries since the time he has shown us the property. He has been very professional through out the transaction especially when the seller decided to put up a mortgage race between another buyer and us. He has shown his hard working nature when I have requested the viewings in odd times because of my work commitments. In spite of his family commitments, he has agreed to show me the property in the weekends, upon my request. He has always ...
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N/A
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Areas covered
  • SE1
  • SE11
  • SE16
  • SE17
  • E1
  • EC
  • WC
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 87% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £245,000
  • Max: £495,000

Letting
  • Min: £0
  • Max: £0

DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
65 1 148 8 38 0 55 0 19 5
Claudine Sanders Claudine Sanders
-
11 reviews

About Claudine No description set View full profile
Mark Leese Mark Leese
-
3 reviews

About Mark No description set View full profile
Jordan Thompson Jordan Thompson
-
27 reviews

About Jordan No description set View full profile
Roxana Hazell Roxana Hazell
-
16 reviews

About Roxana No description set View full profile
Christopher Daniel - no image available Christopher Daniel
41 reviews

About Christopher No description set View full profile
Harris Minhas - no image available Harris Minhas
Lettings Manager
5 reviews

About Harris No description set View full profile
Bradley Gale - no image available Bradley Gale
Sales
3 reviews

About Bradley No description set View full profile
Nathan Johnson - no image available Nathan Johnson
1 reviews

About Nathan No description set View full profile
Nathan Abbey - upload your photo Nathan Abbey
2 reviews

About Nathan No description set View full profile
Toby Bailey - upload your photo Toby Bailey
2 reviews

About Toby No description set View full profile
Dominic Ogun - no image available Dominic Ogun
Sale Negotiator
4 reviews

About Dominic No description set View full profile

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Last updated at 4:57 PM 06/04/2016 by allAgents

Complaints Procedure

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Last updated at 4:57 PM 06/04/2016 by allAgents

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