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Lenwell Property Services

103 High Street Bedford
Bedfordshire
MK40 1NE

0123
Website not available

Properties for Sale
Properties to Rent

“ Tenants - Avoid this company... ”

Apr 26,2018
Minithumbdown
By: 'Unhappy tenant'
Apr 26,2018
1 people found
this helpful
If you are a tenant, avoid this company. They will not follow up an rectifying any problems with the property. All communications are offloaded onto the tenant to contact the landlord yourself. Despite numerous emails and phonecalls to resolve issues, nothing gets done. Upon leaving ...
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Comment on agent fees
terrible
Was this helpful? Yes
Jan 19,2018
Minithumbdown
By: 'Aavoid Lenwell'
Jan 19,2018
1 people found
this helpful
I got into shock when dealt with Lenwell. Never thought they will be rather unprofessional and not looking after their business and clients. Approached to let them let my property and on more than occasion a prospect tenants arrived at the house without me being ...
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Comment on agent fees
Very bad
Was this helpful? Yes
Nov 03,2016
Minithumbdown
By: 'Cindi'
Nov 03,2016
2 people found
this helpful
Anyone but Ruth, i didn't want to go to her in order to rent property, 2 i was interested in and was willing to pay everything upfront but she kept making excuses, fed up of her, AVOID lenwell, unhelpful, the manager isn't much help herself. Watson ...
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Was this helpful? Yes
Apr 29,2016
Minithumbdown
By: 'Karim'
Apr 29,2016
2 people found
this helpful
I wish i have read all these coments before waisting our all day. A week advance Get appointment to view property they said all done for you then appointment day i called the branch at 930 just to make sure that we still viewing the property ...
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What agent could do to change your mind?
I dnt kno they are just nit professional
Attached Files
Comment on agent fees
I dnt kno they are just nit professional
Was this helpful? Yes
Apr 17,2013
Minithumbdown
By: 'Disgruntled Tenant'
Apr 17,2013
4 people found
this helpful
Moved into a property 7 weeks ago, Lenwell told me at the last minute that I would have to wait about 4 weeks to have a electric meter fitted. It transpired that I could not have a meter fitted as the property has an illegal electric connection. ...
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What agent could do to change your mind?
Ridiculous Customer Service, never in 15 years of renting have I come across such an uncaring company. I would never recommend you to anyone
Attached Files
Was this helpful? Yes
Nov 13,2012
Minithumbdown
By: 'Disgruntled landlord'
Nov 13,2012
4 people found
this helpful
The letting section appear good at getting tenants into a property but the service of this companies management section is shocking. You complain and give them deadlines to return calls and they ignore these deadlines. They pass the buck between the internal departments and will ...
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Was this helpful? Yes
Aug 28,2012
Minithumbdown
By: 'John'
Aug 28,2012
0 people found
this helpful
Unfortunately I didn\'t had access to this reviews before I rented with this agency, otherwise I wouldn\'t have done it. I moved recently to Bedford and I was looking for bedroom to rent just for a few months, a temporary thing until I ...
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What agent could do to change your mind?
At this time, nothing. Only giving me back all the money I have spent with them. I will never want nothing to do with them again.
Attached Files
Was this helpful? Yes
Aug 21,2012
Minithumbup
By: 'Miss K Steward'
Aug 21,2012
0 people found
this helpful
The Bedford branch was amazing when I was viewing flats, being only 19 years old at the time, I found the team really friendly and efficient. Simon showed me around many flats before I found the one I rent at the moment, he was patient and ...
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Was this helpful? Yes
Jun 21,2012
Minithumbdown
By: 'Tenant'
Jun 21,2012
0 people found
this helpful
As mirrored by many other comments, the staff were initially friendly & helpful. However, after move in the attitude changed and they became unhelpful and curt. Correspondence was written in a manner implying the tenant was guilty until proven innocent. Problems were slow to be ...
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What agent could do to change your mind?
Correspondence should have been polite, slow to resolve problems, had to remind agent of problems when chasing.
Attached Files
Was this helpful? Yes
Mar 08,2012
Minithumbdown
By: 'UnhappyTenant'
Mar 08,2012
4 people found
this helpful
To begin with Lenwells were professional and polite; the service in the Bedford branch was good. However, having lived in a Lenwell managed property for three years I can agree with the majority of tenant reviews here (notice the good reviews are from landlords...). The ...
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Was this helpful? Yes
By: Avoid Lenwell
Jan 25, 2015
View all comments (2)
Actually when you read the reviews you will observe Landlords are as unhappy with the staff and service as tenants. Some of us care for our tenants and object to vulnerable tenants being exploited and then Lenwell lieing about the situation. ...
Nov 01,2011
Minithumbup
By: 'Gail Coladangelo'
Nov 01,2011
2 people found
this helpful
I have found lenwells to be an incredibly professionsal and responsive letting agent. They have managed my properties for 3 years and I have never had any issues, I would thoroughly recommend them and in particular Ruth who has provided an outstanding and professional service at ...
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Was this helpful? Yes
By: Avoid Lenwell
Jan 25, 2015
View all comments (1)
Yep would appear that the Bedford branch is somewhat better than the disgrace of agency in Dunstable / Luton from reading the reviews ...
Oct 24,2011
Minithumbup
By: 'Maria Sarno'
Oct 24,2011
2 people found
this helpful
I have to say that Lenwell have been very helpful and supportive. I lost my husband a few years ago. He dealt with all the correspondence when letting out our flats, so when he died I had no clue on what needed to be done. ...
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Was this helpful? Yes
Oct 20,2011
Minithumbup
By: 'Toni M'
Oct 20,2011
1 people found
this helpful
Well, I have read the negative reviews and ask myself if we are talking about the same agents. Lenwell in Bedford let and manage all my properties in Bedford and have do so for over 5 years. The service is excellent. Communication is very efficient, phone, ...
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Was this helpful? Yes
Oct 19,2011
Minithumbup
By: 'Landlord'
Oct 19,2011
2 people found
this helpful
Lenwells, Bedford, have arranged lettings on my property over a few years now and I must say that the Bedford office is incredibly professional and efficient. My property has not had any period of time unlet since they have taken over the management (which was ...
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Was this helpful? Yes
Oct 18,2011
Minithumbup
By: 'zak resinato'
Oct 18,2011
1 people found
this helpful
always get great service from the bedford office especially! friendly and helpful staff...
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Was this helpful? Yes
Oct 17,2011
Minithumbup
By: 'sunnysideup'
Oct 17,2011
1 people found
this helpful
I have used Lenwell in Bedford for the past four years and found them to be the most professional and honest letting agent to deal with. Living abroad as I do I need to have an agent who is 110% reliable, which Lenwell are, ensuring rents ...
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Was this helpful? Yes
Oct 14,2011
Minithumbup
By: 'theresonlyone'
Oct 14,2011
1 people found
this helpful
Curious how the reviews on the site all seem to be written by the same person in the same style... As a landlord of a number of properties all managed by Lenwell I have nothing but praise for Kate's team in Bedford. Professional, kind, curteous ...
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Was this helpful? Yes
By: Avoid Lenwell
Jan 25, 2015
View all comments (2)
Really I have noticed a theme of same worded compliments for the Bedford office One of your agents in the Dunstable branch should have been arrested for theft and fraud and you attempted at first to cover it up. Particularly shocking as the tenant was vulnerable ...
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees 25% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 2 1 5 0 0 0 0 0 2

Fees

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Complaints Procedure

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Awards won by Lenwell Property Services, Bedford MK40 1NE

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