33% sales valuation accuracy
20% sales fee satisfaction
0% lettings valuation accuracy
17% lettings fee satisfaction
No company information
Latest Reviews
24th May 2019
reviewed by 'PROLONGED SUFFERER!'
15th Mar 2019
reviewed by 'John'
12th Feb 2019
reviewed by 'Susana'
29th Nov 2017
reviewed by 'Gabrieli'
30th Jan 2017
reviewed by 'Kitten169'
Opening Hours
Address
Leaders
53 Chapel Road
Worthing
West Sussex
BN11 1EG
01903 202605
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 20% | £0 | £0 |
| Lettings | 0% | 17% | £450 | £780 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 5 | 5 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
May 24,2019
May 24,2019
3
people found
this helpful
this helpful
THIS COMPANY HAS PUT ME IN A SITUATION WITH THE ELECTRICITY BOARD BY NOT TAKING PICS OF CHECK-OUT METER READINGS!! IN THE AMOUNT OF OVER £1,000.00 WHEN IN ESSENCE MY PAYMENT SHOULD HAVE BEEN JUST 7-MONTHS WHICH WOULD HAVE AMOUNTED TO JUST OVER £44.00 AS THE PROPERTY ...
read full review
read full review
Comment on agent fees
TOO MUCH PAID AS NOT MUCH HELP GIVEN!!!!!
Was this helpful?
Yes
Yes
Mar 15,2019
Mar 15,2019
6
people found
this helpful
this helpful
Would avoid at all costs! Awful company, lied time and time again. They spoke to me about a contract and made all sorts of promises then sneakily gave me a different contract to sign while I was there. Then claimed they never made any of ...
read full review
read full review
Comment on agent fees
Horrendous!
Was this helpful?
Yes
Yes
Feb 12,2019
Feb 12,2019
0
people found
this helpful
this helpful
My experience with Leaders was a positive one. Hollie Jenman was my point of contact and she was superb, always friendly, polite and patient esconded quickly to all queries &issues. At the end of the tenancy the landlord was being difficult but Hollie managed the ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29,2017
Nov 29,2017
15
people found
this helpful
this helpful
This company will seem reasonable until you vacate your property. They will then use the check out report as a money extortion opportunity by making up examples of where the property hasn't been "sufficiently cleaned" . In our case this was despite the fact that as ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 06,2017
Sep 06,2017
11
people found
this helpful
this helpful
Would never ever recommend this company. Such a bad, unsympathetic manner towards the tenants and just interested in 'extorting' money from them in any ludicrous way. Their checkout reports are completely made up and their so called customer service team need re-training. One example - ...
read full review
read full review
Comment on agent fees
Fees are ridiculous and seems made up as they go along. A tenant is expected to go along with it and pay it.
Was this helpful?
Yes
Yes
Jan 30,2017
Jan 30,2017
3
people found
this helpful
this helpful
Appalling (lack of) service. Calls weren't responded to and fobbed off when repairs needed doing, and when they finally got around to it, charged for it. Demanded inspections without sufficient notice and refused to schedule these at a convenient time. Rude and unhelpful....
read full review
read full review
Comment on agent fees
Extortionate
Was this helpful?
Yes
Yes
Jan 31, 2017
View all comments
(1)
Dear Kitten169,
Thank you for supplying your review.
I am concerned to hear of your experience with the Worthing branch and as Branch Manager would like to investigate this for you. Please can you email me directly with the concerning property address.
Kind Regards
Adam Hills ...
Sep 23,2016
Sep 23,2016
7
people found
this helpful
this helpful
Simply rude and disrespectful. I went to see a house for rent and they *showed me the house swore they were going to call me back even if the landlord was not interested in me as a tenant. Guess what? Of course they didn't call ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Feb 04,2013
Feb 04,2013
0
people found
this helpful
this helpful
This is a good review for Deborah Wegner at Worthing Leaders branch.
Deborah is always a pleasure to talk to , even when the office is really busy. She always has time for people and makes us feel special....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 29,2012
Nov 29,2012
0
people found
this helpful
this helpful
I have now rented through Leaders twice, First time last year through Rustington and 4 months ago through Worthing office. The staff at both Rustington and Worthing are particularly friendly and helpful. They are always polite and go out of their way to make sure that ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 27,2012
Nov 27,2012
0
people found
this helpful
this helpful
I have been with Leaders for 2years and have on several occassions had to contact them with problems that occured with the property I rent, most of the time the response and service we received from them resolved the problem straight away but we did ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 26,2012
Nov 26,2012
0
people found
this helpful
this helpful
Found staff members very helpful and friendly - Karen Owen was particularly helpful from the very 1st phone call and gave a very professional service. She went out of her way to help us get the best deal from our rent, which we very much ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2012
Nov 25,2012
0
people found
this helpful
this helpful
After moving in to the property let by leaders I can say that the hole experience was very pleasant one, Caroline is very friendly and put us at ease as soon as we steeped though the door she explained everything clearly and preciously. Two weeks ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2012
Nov 15,2012
0
people found
this helpful
this helpful
I have used another agent in the past and was recommended to Leaders by a current friend of mine who has multiple properties with Leaders, I only have the one flat but was treated like royalty they are a very friendly and professional company and ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 08,2012
Nov 08,2012
0
people found
this helpful
this helpful
Josh Weller was the best Lettings agent we came across when searching for a rental house in the month before our baby was due. He understood our needs, our decision making process, and had the ability to think laterally for unobvious solutions. He was also ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 23,2012
Aug 23,2012
0
people found
this helpful
this helpful
I have always found Leaders at Worthing to be efficient, effective and helpful. They are on top of current legislation and always ensure that concerns raised by the tenants are dealt with swiftly whilst always leeping me up to date....
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in Worthing 
Best Overall Agent in BN11 
