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    Debbie Keyte
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    Emma Fawcett
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    Sarah Gregg
  • Jenny May
    Jenny May
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    Mary Maleham
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    Gaby Perrett
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    Matthew Bloomfield
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Leaders

Exchange Square, 27 Jewry Street Winchester
Hampshire
SO23 8RY

01962 867415

Feb 11,2015
Minithumbdown
By:
Feb 11,2015
4 people found
this helpful
They were a great company on signing a contract, but when we arrived for check in the property was not left in a clean state - although they did try and rectify this while we left our belongings on the front lawn. We have been tenants for 5 1/2 years with out many problems with the property however in October 2014 a slow leak from the loft resulted in the ceiling above our bathroom collapsing! Leaders sent a contractor for a quote but dispite our requests for the leak to be fixed or the whole t...
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What agent could do to change your mind?
Lack of communication, even in the six weeks I was waiting for the ceiling to be fixed it was us chasing leaders to chase it up. Also they just say anything to you like \"it will be fixed on Monday\" which I heard several times during our wait! And they lie themselves out of everything!
Was this helpful? Yes
Feb 09,2013
Minithumbup
By:
Feb 09,2013
0 people found
this helpful
Both Jenny and Mary have been more then helpful with any and all enquireies that I have made, I recntly moved and have never used leaders before and thanks to both Jenny and Mary I would deffinately make leaders my first choice. I was on a very tight timescale and they both worked very hard to make sure that I was able to move within the deadline which I am sure they both had to go over and above to be able to make this happen, a credit to leaders and a benchmark for how a lettings agent should...
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Was this helpful? Yes
Jan 14,2013
Minithumbup
By:
Jan 14,2013
0 people found
this helpful
We have moved from Australia to live in England. The staff at Leaders have been wonderful in all the assistance given and very smooth transition through the paperwork leading to me being able to pick up the keys within hours of touching down in the UK. Thank you Jenny and Mary for all your help....
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Was this helpful? Yes
Dec 12,2012
Minithumbup
By:
Dec 12,2012
0 people found
this helpful
Both Jenny and Mary were incredibly helpful throughout the entire process. In particular Jenny kept us updated with progress from our first viewing of the property to the moment of collecting the keys. We had no issues whatsoever and having rented from other agents in the past and experienced certain problems, I was extremely impressed with how smooth everything ran. They were also very accommodating with special requests. For example, we wanted to arrange a second viewing of the prope...
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Was this helpful? Yes
Dec 04,2012
Minithumbup
By:
Dec 04,2012
0 people found
this helpful
First contacted Leaders for advice before I had bought a property. They are always happy to offer advice on the suitability and rental valuations of properties I was looking at. I have now used them for all 3 of my buy to lets. They seem to have many contacts with businesses with employees looking to rent. My properties have ranged from small 2 bed to large 4 bed houses. They have always been marketed well with very short empty periods, less than 3 months over 10 years, but acheived with good re...
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Was this helpful? Yes
Nov 28,2012
Minithumbup
By:
Nov 28,2012
0 people found
this helpful
This branch lets properties for my company on a finders fee only. The staff are always helpful and knowledgeable regarding the status of each of our properties. They keep me updated at all times. All in all, I am very happy with ther service they provide and would be happy to recommend them to other companies requiring the same service....
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Nov 22,2012
Minithumbup
By:
Nov 22,2012
0 people found
this helpful
I have had an excellent experience with Jenny and the rest of the team are very help. I would recommend the Winchgester branch....
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Nov 21,2012
Minithumbup
By:
Nov 21,2012
0 people found
this helpful
We used Leaders\' tenant finding service recently, having used them several times before. They quickly found suitable tenants at the rent they advised us, and dealt with all the usual checks and paperwork. the whole transaction proceeded smoothly and without fuss, and I would reccommend them....
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Was this helpful? Yes
Nov 21,2012
Minithumbup
By:
Nov 21,2012
0 people found
this helpful
We used Leaders for our most recent tenancy agreement and to date they have provided excellent service. They were particularly helpful in preparing the agreement and assisting with the set up of our utlilities. So far, the property management experience has also been good and they have always provided notice of any required visits in a courteous and professional manner....
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Nov 13,2012
Minithumbup
By:
Nov 13,2012
0 people found
this helpful
I have good customer service so far before and during the tenancy agreement was prepared and signed. Jenny was helpful and informative especially I tried to understand clauses on the agreement. Have not experienced the service after the key handling stage, so can\'t comment much, but am sure it would not be any unpleasant experience....
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Was this helpful? Yes
Sep 13,2012
Minithumbup
By:
Sep 13,2012
1 people found
this helpful
Have used Leaders (and before that LD Propert) for several years and they have always been hard working, reliable and trustworthy agents....
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Was this helpful? Yes
Sep 12,2012
Minithumbup
By:
Sep 12,2012
1 people found
this helpful
I recently let a property for the first time and Leaders were very helpful at every stage. Their service was friendly and professional throughout and I got the impression that they genuinely wanted to help, without any \'snootiness\' I had experienced with some other local Agents. I was made aware of all the costs before any commitment was made. Leaders conducted all of the viewings of the property and they found a tenant within seven days of the property being advertised. I am glad I chose Lead...
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Was this helpful? Yes
Jan 26,2012
Minithumbup
By:
Jan 26,2012
6 people found
this helpful
I can substantiate my rating with my personal experience because I have been dealing with Leaders in Winchester since 2006. I have also been a tenant from time to time and my daughters are also tenants so I have a very thorough understand of the accommodation world from different perspectives including costs. Agents such as Leaders have a very difficult task of managing and pleasing both the Landlords and the Tenants and this task can be a lot more difficult than we think due to various personal...
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Was this helpful? Yes
Aug 06,2011
Minithumbdown
By:
Aug 06,2011
12 people found
this helpful
Stay away from Leaders!! They are very, very unprofessional, It was a horrible nightmare to live in an apartment managed by Leaders. After signing the Tenancy Agreement, the quality of customer service was below all standards and the quality of property management was really, really low. Finally, they try to charge extra fees and double fees. How anyone can trust to them - not a Tenant nor a Landlord...
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What agent could do to change your mind?
They should improve they customer service, respect their customers and finally, their activities are characterised by unprofessionalism. It seems that the challenges are not only managerial but there is a lack of knowledge needed from a Lettings Agency
Was this helpful? Yes
Feb 17,2010
Minithumbdown
By:
Feb 17,2010
0 people found
this helpful
Was this helpful? Yes
Areas covered
  • SO21
    SO22
    SO23
    SO24
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 0 6 3 0 0 0 0 0 0
Debbie Keyte - no image available Debbie Keyte
Property Manager
3 reviews

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Emma Fawcett - upload your photo Emma Fawcett
2 reviews

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Sarah Gregg - upload your photo Sarah Gregg
3 reviews

About Sarah No description set View full profile
Jenny May Jenny May
Administrator
5 reviews

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Mary Maleham - upload your photo Mary Maleham
4 reviews

About Mary No description set View full profile
Gaby Perrett - no image available Gaby Perrett
Property Manager
0 reviews

About Gaby No description set View full profile
Matthew Bloomfield - upload your photo Matthew Bloomfield
1 reviews

About Matthew No description set View full profile

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