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    Laura Andrews
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    Jill Waller
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    Claire Pavey
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    Clare Pavey
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    Debbie nichols
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Leaders

55-59 London Road Waterlooville
Hampshire
PO7 7EX

02392 240 809
Website not available

Properties for Sale
Properties to Rent (26)

“ Appalling Service... ”

May 18,2018
Minithumbdown
Debbie nichols
By: 'Sam H'
May 18,2018
0 people found
this helpful
Beware of this company, they will cause you a big inconvenience at your expense and take your money as they so please. A few points to note: - They do not list all the issues with a house when you move into the property. We ...
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Comment on agent fees
They have been a rip off from start to finish and will take any of your hard earned money any way they can and hide the fact they are crooks behind absolute joke service charges. I mean come £78 for damages and £168 for what would probably cost one of their maintenance people no more than a couple of hours to sort out! ... I sometimes wonder why I studied hard to become an engineer if I could earn that sort of money doing a cleaning and maintenance job... you do the math guys, nearly £250 for probably at the very most a couple of hours work cleaning and stripping a cable back and sticking a cheap letter box cover back on... I would not even earn that sort of money as a senior engineer even contracting!
Was this helpful? Yes
Nov 07,2016
Minithumbup
By: 'SAF'
Nov 07,2016
1 people found
this helpful
Excellent service from initial enquiry through to completion and collection keys. Staff are lovely, professional and helpful .Process is seamless and easy - I just want to add that the key thing that I felt was over and above other letting agents was the absolute ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 26,2014
Minithumbup
Claire Pavey
Laura Andrews
By: 'PWinskill'
Feb 26,2014
0 people found
this helpful
Efficient service. Polite and friendly. Referencing process robust but fees reasonable. Always willing to answer questions and provide additional visits where necessary to ensure everything went smoothly. Property management team seem just as nice....
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Was this helpful? Yes
Dec 30,2013
Minithumbup
By: 'Monica Keogh'
Dec 30,2013
0 people found
this helpful
I started using Nick Saltmarsh in 2001 for the letting of my property, PO6 4LS and then Leaders took over, I have dealt with Laura, Jill, Claire, Lisa (Waterlooville office) and Sue Tiller of your Fareham branch. Over the years your service has been excellent and ...
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Was this helpful? Yes
Dec 16,2013
Minithumbup
Claire Pavey
Laura Andrews
By: 'Carl'
Dec 16,2013
0 people found
this helpful
I have used Leaders Letting Agents, Waterlooville, Hampshire for the last 5 years to source and reference tenants for my 4 properties, draw up tenancy contracts, create inventories, and log deposits, as well as deal with the completion of tenancies. Outstanding, professional, friendly, and caring are all ...
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Was this helpful? Yes
Dec 11,2013
Minithumbup
By: 'Michelle'
Dec 11,2013
0 people found
this helpful
I had a very positive experience dealing with Leaders, i found them professional and efficient and everything went very smoothly. I would not hesitate in recommending them to friends and family....
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Was this helpful? Yes
Apr 30,2013
Minithumbdown
By: 'Tinkerbell & Peter'
Apr 30,2013
5 people found
this helpful
Staggeringly disdainful of tenants; even if you are renting a £1500 pcm house they treat you with an attitude of "you should think yourself lucky we let you rent through us" and a permanent faint air of rebuke towards tenants. A punitive approach, ...
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Was this helpful? Yes
Apr 26,2013
Minithumbup
Jill Waller
By: 'Mrs Payne'
Apr 26,2013
0 people found
this helpful
When we decided to rent our property we used Leaders at Waterloovile branch as they were recommended to us from a friend. We are pleased we took his advice as over the 3 years we have been with Leader renting out our property we have never ...
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Was this helpful? Yes
Apr 18,2013
Minithumbup
By: 'Danny Healy'
Apr 18,2013
0 people found
this helpful
I have been a Tenant with Leaders & was Dealing with a Property Manager called Jill, She was very Professional & Helped me with my Tenancy issues - She had an easy calm & caring way with which she handled any problem that arose. i ...
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Was this helpful? Yes
Mar 13,2013
Minithumbup
Jill Waller
By: 'John Stopani'
Mar 13,2013
0 people found
this helpful
I have used Leaders as letting agents for a property in Waterlooville for the past four years and the service I have received has been highly professional, prompt and courteous at all times. Jill Waller has kept me constantly appraised of all matters relating to ...
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Was this helpful? Yes
Dec 18,2012
Minithumbup
Claire Pavey
By: 'Lisa Harrington'
Dec 18,2012
0 people found
this helpful
Claire has been most efficient in finding tenants for me. Their credit checks and character references have been good and we have had two families which have been most reliable and have looked after the property very well....
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Was this helpful? Yes
Dec 04,2012
Minithumbup
Laura Chung
By: 'lane'
Dec 04,2012
0 people found
this helpful
this is the first time we have let our house out and it could\'t have been made easier from the beginning. Laura talked us through everything we needed to know and was always happy to answer any questions we had. Our house was let ...
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Was this helpful? Yes
Dec 03,2012
Minithumbup
Claire Pavey
By: 'Tim'
Dec 03,2012
0 people found
this helpful
Leaders Waterlooville are the best letting agent I have used. We used to use two agents and ended up using just Claire and her team, they are always competitive but with that you get a friendly helpful service that doesn\'t just find you a ...
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Was this helpful? Yes
Nov 30,2012
Minithumbup
Jill Waller
Claire Pavey
By: 'Chris Brisk'
Nov 30,2012
0 people found
this helpful
I have been using Leaders in Waterlooville for a number of years and have always received nothing but a professional and personal service. Claire and her team are always a delight to deal with....
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Was this helpful? Yes
Nov 29,2012
Minithumbup
By: 'kathie'
Nov 29,2012
0 people found
this helpful
We started off with Saltmarsh and automatically we were absorbed by Leaders. Although a much larger affair we continue to receive, what we discribe as personalised care. Excellent help and advice with our letting. All the staff are friendly and professional. We are always happy ...
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Was this helpful? Yes
Nov 29,2012
Minithumbup
By: 'Jacquie'
Nov 29,2012
0 people found
this helpful
Leaders Waterlooville branch have provided us with an excellent service since our first venture into the lettings market four years ago.They have proved very helpfull and have put forward wonderful tenants. We would not hesitate to recommend them!...
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Was this helpful? Yes
Nov 29,2012
Minithumbup
By: 'Beno'
Nov 29,2012
0 people found
this helpful
As a first time landlord I was keen to use a company that had a strong reputation and good results in renting properties quickly and to the right people. On carrying out some research regarding local agents, I found some mixed results other than Leaders ...
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Was this helpful? Yes
Nov 29,2012
Minithumbup
Claire Pavey
By: 'Chris Barrett'
Nov 29,2012
0 people found
this helpful
No sooner has any tennant given notice - they always seem to have another tennant to move in straight away, without the property being empty for any period. Have alwlays found Claire at Waterloville Branch very friendly and helpful, if i ever l leave a ...
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Was this helpful? Yes
Nov 28,2012
Minithumbup
Claire Pavey
Jill Waller
By: 'Andy'
Nov 28,2012
0 people found
this helpful
Have used Leaders for some years now, and the property has been barely empty. The service is always excellent & professional, and I would have problem recommending to others....
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Was this helpful? Yes
Nov 28,2012
Minithumbup
Claire Pavey
Jill Waller
By: 'Melanie'
Nov 28,2012
0 people found
this helpful
We have used Leaders in Waterlooville for many years. They have always been extremely efficient with finding new tenants for us, and ensuring that our lets are pretty much continuous. Now managing one of our properties, and yet again, their efficiency shines through and any ...
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Was this helpful? Yes
Nov 26,2012
Minithumbup
Claire Pavey
By: 'Kate'
Nov 26,2012
0 people found
this helpful
I have used Leaders at Waterlooville to let my property for nearly two years, and through three sets of tenants. I have paid for the Fully Managed Service, which has been very good and efficient - when issues have arisen e.g. Broken window latch, ...
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Was this helpful? Yes
Nov 25,2012
Minithumbup
By: 'SMcDonald'
Nov 25,2012
0 people found
this helpful
Leaders took over the management of my property from another agent. I am happy with the service I have received, I am kept well informed and any maintenance issues dealt with quickly. They have also been efficient in finding me new tenants as and when ...
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Was this helpful? Yes
Nov 25,2012
Minithumbup
Claire Pavey
By: 'jmeeghan'
Nov 25,2012
0 people found
this helpful
I can't praise Claire and her staff enough for what they have done in the past and for what they continue to do for us. They have always "gone that extra mile" and have done a great job of looking after the properties ...
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Was this helpful? Yes
Nov 24,2012
Minithumbup
By: 'bel'
Nov 24,2012
0 people found
this helpful
We have been with this company for several years as landlords , we have always found them prompt with the rent and helpful on any maintenance matters.The tenants seem satisfied and that is what we want....
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Was this helpful? Yes
Nov 24,2012
Minithumbup
By: 'Jenny Budd'
Nov 24,2012
0 people found
this helpful
Leaders Waterlooville with Clare Pavey as our main contact took over the management of our property from another agent who had left us with some extreme difficulties to face with uncooperative tenants. The team at Leaders helped us through this difficult and stressful period and ...
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Was this helpful? Yes
Nov 23,2012
Minithumbup
Debbie nichols
Claire Pavey
By: 'S Crozier'
Nov 23,2012
0 people found
this helpful
This team are. without exception, superb. The communication (given I am an absentee landlord) is second to none - to the point and always timely. They were a word of mouth recommendation when I first let through them. I returned to them for a second ...
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Was this helpful? Yes
Nov 22,2012
Minithumbup
By: 'Francis'
Nov 22,2012
0 people found
this helpful
Leaders provides good information for landlords and the semi-annual inspections are extremely useful. However, response to questions or quotes for maintenance or work on the property is often slow....
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Was this helpful? Yes
Nov 22,2012
Minithumbup
By: 'Denise'
Nov 22,2012
0 people found
this helpful
Leaders at Waterlooville have been renting out my flat for the past 5 years and I am delighted with the service that they provide. They are proactive in advertising and finding a suitable tenant and the property is never empty for any length of time. The ...
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Was this helpful? Yes
Nov 22,2012
Minithumbup
By: 'John'
Nov 22,2012
0 people found
this helpful
I am an absentee landlord, as I live in France, and therefor I need letting agents that I can depend upon to look after my interests . Over the last 6 years the team at Leaders Waterloovile have managed my property successfully and professionally. The property and ...
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Was this helpful? Yes
Nov 22,2012
Minithumbup
Claire Pavey
By: 'Jim Ellis'
Nov 22,2012
0 people found
this helpful
I am in the military and have been moving about for many years now. I am currently serving on foreign posting in Canada and I have nothing but praise for the entire team in Waterlooville. They are fast and effective at communicating to me as ...
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Was this helpful? Yes
Areas covered
  • PO7
    PO9
    PO8
    GU31
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
44 0 4 2 0 0 0 0 1 0
Laura Andrews - upload your photo Laura Andrews
5 reviews

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Jill Waller - no image available Jill Waller
Property Manager
9 reviews

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Claire Pavey - no image available Claire Pavey
Branch Manager
21 reviews

About Claire No description set View full profile
Clare Pavey - upload your photo Clare Pavey
0 reviews

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Debbie nichols - upload your photo Debbie nichols
2 reviews

About Debbie No description set View full profile

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