Leaders

459 Hartshill Road Hartshill, Stoke on Trent
Staffordshire
ST4 6AB

01782 740707, 01782 740707
Website not available

Properties for Sale
Properties to Rent

“Bad...”

Nov 08,2018
Minithumbdown
By: 'Gareth churton'
Nov 08,2018
4 people found
this helpful
Terrible service no rent paid house returned dirty and very bad condition bad agents don't return calls just no interest in helping...
read full review
Was this helpful? Yes

“I received an appalling customer service regarding deposit refund and unsatisfactory handling of complaint. The Property Ombudsman adjudicated....”

May 24,2018
Minithumbdown
By: 'George'
May 24,2018
12 people found
this helpful
Upon end of our tenancy we followed all Leaders procedures. We filled all required forms and submitted to Leaders office. We were promised call back on deposit refund and it didn't happen. Repeated follow-ups by us for the refund was not responded to by ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Poor Customer Service...”

May 22,2018
Minithumbdown
By: 'George'
May 22,2018
1 people found
this helpful
At the end of our tenancy we followed all Leaders procedures. We filled all required forms and submitted to Leaders office. We were promised call back on deposit refund and it didn't happen. Repeated follow ups by us for the refund was not responded ...
read full review
Was this helpful? Yes

“Keep your money...”

Apr 17,2018
Minithumbdown
By: 'Emma Smith'
Apr 17,2018
8 people found
this helpful
Waiting for deposit to be returned for over two months. Spoke with our landlord and they are happy for it to return but Leaders still haven't sent it to us. Nobody calls back from the office. Happy to take money at start but won'...
read full review
Was this helpful? Yes
By: George
Apr 26, 2018
View all comments (1)
Hi Emma please get in touch with the DPS and start your deposit refund process with them. The DPS will facilitate refund once you ask them yourself. Do not rely on Leaders promise calls. I had same experience like you about deposit with the same Hartshill office. I got all deposit back after a long delay by a DPS form online. Keep records of your dealings with Leaders regarding your deposit for possible dispute resolution purposes. ...

“Don't waste your time...”

Apr 12,2018
Minithumbdown
By: 'Sarah J'
Apr 12,2018
5 people found
this helpful
Recently sent an enquiry through having been a tenant previously and very happy with the service in the past. No response after three days. Called up and registered my details and was told someone would speak to the current tenant to arrange access. Again no ...
read full review
Comment on agent fees
Didn’t get far enough into the process.
Was this helpful? Yes
Jul 31,2017
Minithumbdown
By: 'Very annoyed'
Jul 31,2017
6 people found
this helpful
It's a pity a minus star could not be given. What absolutely terrible service. First they didn't tell me about the neighbours which legally they are supposed to. I ended my tenancy early due to the neighbors. Here were constant unwarranted complaints about me, they ...
read full review
Comment on agent fees
Rent. £515pcm. Deposit £802. £134 to advertise the property
Was this helpful? Yes
By: Nathan Hicks
May 01, 2018
View all comments (1)
Would never ever use leaders again they couldn't manage their way out of a paper bag let alone manage a property. I'd give minus if I could for service. Left me without hot water and central heating so far for 6 days which has had a mental and physical impact on my wellbeing. I have today called environmental health and will be taking this further legally. Landlord is Not interested despite the fact he's getting ripped off. Leaders are a joke - avoid at all costs!! ...
Jul 24,2017
Minithumbup
By: 'Hayley'
Jul 24,2017
1 people found
this helpful
Having been disappointed with our previous letting agent in Stoke, we decided to move our property over to Leaders. The service from them was second to none. They kept us up to date in regards to the marketing of the property, and managed to secure ...
read full review
Was this helpful? Yes
By: nathan
Jun 21, 2018
View all comments (1)
Would never ever use leaders again they couldn't manage their way out of a paper bag let alone manage a property. I'd give minus if I could for service. Left me without hot water and central heating so far for 6 days which has had a mental and physical impact on my wellbeing. I have today called environmental health and will be taking this further legally. Landlord is Not interested despite the fact he's getting ripped off. Leaders are a joke - avoid at all costs!! ...
Apr 24,2017
Minithumbdown
By: 'disgruntled'
Apr 24,2017
5 people found
this helpful
Dear current and future tenants here is a plea for you to avoid Leaders agency. * please read on.... "All our staff live in the local area, meaning they remain in touch with all the latest developments in the property market and are able to ...
read full review
Comment on agent fees
awful
Was this helpful? Yes
By: Rachel
Sep 02, 2017
View all comments (1)
I had a similar experience. Please can you send me a private message of your experience. ...
Mar 06,2017
Minithumbdown
By: 'Grzegorz Dudek'
Mar 06,2017
2 people found
this helpful
I dont recommend the agency 'Leaders'. We rented house with the agency. I really like the cleanliness house. I'm stickler. When I led the house was very clean. I clean all thinks, windows, walls and more. On putting the keys agency had no objections. However, ...
read full review
Was this helpful? Yes
By: Jenny
Jul 11, 2017
View all comments (1)
I agree with you,. I have this company. When I came no one come to check in. They tried to robbed your deposit money ...
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
17% customers were satisfied with fees 11% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 0 6 0 0 0 0 0 1

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Leaders, Stoke on Trent ST4 6AB


Opening hours



As Seen On

Find the Best Agent to
Sell or Rent Your Home