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    Michelle Brown
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    Laura Chung
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    Hannah Willis
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    Debbie Keyte
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    Sarah Gregg
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    VANESSA POTTER
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    Nadine Souzy
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    James Barnes
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Leaders

45 Osborne Road Southsea, Portsmouth
Hampshire
PO5 3LS

02392 838 344

Feb 25,2014
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Feb 25,2014
2 people found
this helpful
Very positive support from the whole team of management and sub-contractors. It's reassuring for landlords to be supported by people who really know their job....
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Feb 11,2014
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Feb 11,2014
0 people found
this helpful
Leaders have been managing our four properties for the last ten years and have always been very helpful and professional. They are always able to sort out any problems that arise, whether they are large or small and give helpful advice....
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Feb 07,2014
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Feb 07,2014
0 people found
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I have been most favourably impressed by the service provided by Leaders, Southsea. I was given excellent advice by Hannah, the team member dealing with my property, and a tenant was quickly found. I would not hesitate to recommend this agency....
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Feb 06,2014
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Feb 06,2014
0 people found
this helpful
Leaders stepped up to the plate when my previous agent failed to let my property for three months. James was very professional, his advice was just what i needed and the resulting actions and strategy that ultimately was the driver for property being let within two weeks. what a great result. What i liked best was the honest and prompt communication and a high level customer care i have not seen the like of which with any of my other properties. Furthermore, their management rates are very compe...
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Jan 24,2014
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Jan 24,2014
8 people found
this helpful
I lived in a house which was fully managed by leaders, I found the management staff utterly useless could not even fix a lightbulb. Michelle brown had all the charm of a glaswegion money lender!!! And the other members of staff were utterly useless, I fully believe they would be far better employed flipping burgers in McDonald\'s!!!!!! As for there time keeping hopeless, and there award winning property services I think were purchased from eBay!!!!!!...
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Jun 17,2013
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Jun 17,2013
21 people found
this helpful
Honestly... I can\'t believe how such an awful company can exist, and how they can be allowed to let out such horrific properties to people. When me and my boyfriend had moved into our flat last year in dec we had no idea what we were in for. The flat had heaters but definitely was not insulated and as the weather got colder we had the heaters on 24/7 but to no avail. We\'d walk around the flat with 3-4 layers of clothing and our coats on constantly and be able to see our own breath. The bathroo...
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What agent could do to change your mind?
I know it\'s every company\'s objective to make money. But this is an inhuman way of treating people. It should be against the law to let out such awfully equipped properties, you\'re potentially ruining people\'s lives.
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Mar 11,2013
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Mar 11,2013
21 people found
this helpful
When you dealing with Leaders, you have read very carefully the small letters in your contract ! You will be charged for a reference when you want it to move out ! They will charge 25£ per person ! Also you wil be charged for any overpaid money ! I overpaid one month rent and because I wanted my money straight away into my bank account I have been told that there i s a charge of 30£. Money are still with Leaders and i am overruning my bank account because of their actions !...
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Jan 06,2013
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Jan 06,2013
1 people found
this helpful
I had had my property on the market for 6 weeks with a different agent in Southsea and had had few viewings. Upon recommendation I decided to use Leaders. The contacted me the same day my contact details had been passed to them and within 24 hours the details of my property were being advertised. It took only 2 weeks to get a tenant. I was really really pleased. Nadine was helpful and efficient. It has been a very postive experience for me, particularly as a first time Landlady!...
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Dec 12,2012
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Dec 12,2012
0 people found
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We have dealt with Leaders over a number of years and continue to use them, having tried others in the area without success. Staff are friendly and generally know about our rental situation. Where we have had issues we have been able to discuss these and reach a resolution - an important aspect of any relationship. They are proactive in ensuring we are legally compliant, which is vital for those with busy lives....
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Dec 12,2012
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Dec 12,2012
0 people found
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We have always found the staff at Leaders in Osborne Road, Southsea to be extremely helpful, punctillious and hardworking and very efficient in finding us tennants. Our tennants have also reported back to us that they have found Leaders staff to be the same for them....
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Dec 06,2012
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Dec 06,2012
0 people found
this helpful
This branch of Leaders look after two apartments for us and we have always been impressed with the service. The emailed statements are always on time, the reminders are courteous and any maintenance they have arranged has always seemed cost-effective. Both Michelle and Nadine are routinely helpful and polite as are the other members of staff we have spoken to over the years. We\'ve recommended Leaders to other people and would do so again....
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Nov 02,2012
Minithumbup
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Nov 02,2012
0 people found
this helpful
I would like to thank Leaders (Southsea) for a helping my find somewhere to live so quickly, I did not have a lot of time left to find somewhere but i found the whole process with them very easy. From registering, viewing properties and moving into my new home. I found all the staff at this office to be very professional, quick to respond to my questions and generally always willing to help throughout the process. I would also would like to thank the \'Property Management\' team for all their he...
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Nov 01,2012
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Nov 01,2012
3 people found
this helpful
I could not disagree more with the below review. I have used Leaders in Southsea for years and have found them to be helpful, knowledgeable and very professional. I have a large portfolio of properties and would not use any other agent, certainly not the ones mentioned in the below review, they are cowboys compared to leaders. I think the below landlord has a very sour taste in his mouth after being taken to court. Leaders are simply the best and I honestly cannot fault them....
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Oct 31,2012
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Oct 31,2012
46 people found
this helpful
I cannot believe all of the wonderful reviews regarding leaders letting agents please read the last two pages of the reviews they are the only honest reviews. My experience with leaders southsea. I gave leaders the first three of my quality student houses to market and fully manage. I found vanessa potter, the branch manager to be uninterested and lacked any form of motivation. The odd viewing did take place at which point i instructed another agent to market them aswell with great success. L...
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By: LJB
Nov 02, 2012
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I don't think this review is very helpful at all!!!!! It is clear this person is very angry at being taken to court and seems to be taking it out on them through this review site. I would also like to make another note, everybody start at the bottom of ratings but if the above ranking mentioned is correct, it is clear a lot more people think that Leaders are far better than this or they would not be the FAR higher rank they are now.....
Sep 26,2012
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Sep 26,2012
0 people found
this helpful
I have dealt with many agents in the past and can tell you that the lettings and property management team at Leaders Southsea office run a very tidy ship indeed. The sales team are focused from initial contact right through to getting the contracts signed by tenants. They don\'t hold back, once a property is on their books, they are proactive and get the vacancy filled in a matter of days, NOT like some other reactive agents who just leave it sitting on Rightmove until someone calls in to view. ...
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Sep 21,2012
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Sep 21,2012
0 people found
this helpful
Leaders is one of the best flat agencies that i\'ve ever dealed with as Hannah one of the staff members in leaders southsea have helped me in a lot of my problems that I\'ve faced she would call always to check that we\'re fine and remind us that we should submit the papers and help us in as much as she can and she would support us and encourage us and try to find the best for us I had the best pleasure dealing with her as she\'s such an exellent worker she would wait for us until the last seco...
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Aug 16,2012
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Aug 16,2012
19 people found
this helpful
Possibly the worst estate agent I have ever had the pleasure of dealing with. After 6 months of living in my property a new tenant moved in. There was so much hassle trying to sort out his references that I eventually had to do it myself and get charged extortionate fees for the privilege. I also had to get my references re done even though my reference was Leaders themselves! They are quick to take money and charge unnecessary fees but when there is a problem in the house it will take ages ...
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May 26,2012
Minithumbup
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May 26,2012
3 people found
this helpful
Very professional, efficient and reliable service on all apects of Letting and Property Maintenance...
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Areas covered
  • PO1
    PO4
    PO5
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 2 4 0 0 0 0 1 0
Michelle Brown - upload your photo Michelle Brown
6 reviews

About Michelle No description set View full profile
Laura Chung - upload your photo Laura Chung
4 reviews

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Hannah Willis - upload your photo Hannah Willis
2 reviews

About Hannah No description set View full profile
Debbie Keyte - no image available Debbie Keyte
Property Manager
3 reviews

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Sarah Gregg - upload your photo Sarah Gregg
3 reviews

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VANESSA POTTER - upload your photo VANESSA POTTER
3 reviews

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Nadine Souzy - upload your photo Nadine Souzy
2 reviews

About Nadine No description set View full profile
James Barnes - upload your photo James Barnes
1 reviews

About James No description set View full profile

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Awards won by Leaders, Portsmouth PO5 3LS

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