Leaders
Southampton, SO15
4.1/5, 25 reviews
80% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
No company information

Opening Hours
Address

Leaders
13 London Road
Southampton
Hampshire
SO15 2AE
02380 633446

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 100% 99% £495 £495
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
10 1 9 4 0 0 1 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS SAGEagent
Latest Properties

No Properties

“Good Customer Service...”

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Sep 13,2018
Minithumbup
By: 'D Vandenberghe'
Sep 13,2018
1 people found
this helpful
To Megan in Leaders - Thanks for all your help Megan, I must say you did a very good job during the process. thanks D Vandenberghe...
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Comment on agent fees
Good
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“I bought my home through Leaders in London Road. After ......”

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Oct 30,2017
Minithumbup
By: 'Exceptional service - highly recommend'
Oct 30,2017
1 people found
this helpful
I bought my home through Leaders in London Road. After discussing my requirements with Mark he found my perfect home. The whole process was flawless and he helped me every step of the way. The service they provide is exceptional, all the staff are very ...
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Comment on agent fees
Very reasonable
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“Good at finding tenants but SHOCKING admin. Never call back ......”

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Sep 19,2017
Minithumbdown
By: 'Fisher'
Sep 19,2017
0 people found
this helpful
Good at finding tenants but SHOCKING admin. Never call back when they say they will. Slow to get contract finalised and first month rent to us nearly three weeks after tenancy. Still messing around with previous tenant deposit where we wanted to withhold cleaning cost ...
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Comment on agent fees
Average
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By: Mukesh Patel
Apr 22, 2019
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Am writing this in Apr 2019 and can say that absolutely nothing hs changed over the last year in a hald. They started losing it around Sept 2017 and have never really recovered. Avoid if you can! ...

“It was a great experience with Leaders-starting from moving in ......”

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Jan 16,2014
Minithumbup
By: 'Paromita Roy'
Jan 16,2014
1 people found
this helpful
It was a great experience with Leaders-starting from moving in until the checkout.The staffs were so helpful and supportive to search for the right kind of property.I want state my experience on the various stages: Property search: Leaders helped me to get the ...
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“We have used Leaders London Road Southampton for property management ......”

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Nov 11,2013
Minithumbup
By: 'David Duke'
Nov 11,2013
0 people found
this helpful
We have used Leaders London Road Southampton for property management and lettings for a numbers of years. The service provided by Tahera Callus from property management has been exemplary. Tahera is alaways available to deal with tenants queries and is extremely efficient. What I like ...
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“Awful experience, poor and unacceptable service from Leaders and landlord. ......”

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Oct 18,2013
Minithumbdown
By: 'judy'
Oct 18,2013
1 people found
this helpful
Awful experience, poor and unacceptable service from Leaders and landlord. I rented a property for nine months. Throughout the nine months professionals came to my address without notice several times and left lights on for up to two days after leaving. The garden fence was ...
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What agent could do to change your mind?
responded to my emails promptly. informed me in advance when someone visited my property. Turned all the lights off after visiting my property. Fixed garden gate when requested. Not have woken me up early bank holiday monday smashing my fences down. not come round on a bank holiday monday or informed me in advance they were. not left my garden without any fence fro six weeks. not have said they would remove a pile of rubbish and debris from the garden before i move in, and still not have done it nine months later when i moved out. not have ignored my emails, and acted upon my correspondence to them. not taken a third of my deposit for 'cleaning' when the house was in the same state i moved into it in. cleaned the house before i moved in.
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“A credit to the property management team at London road, ......”

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Sep 04,2013
Minithumbup
By: 'SS'
Sep 04,2013
1 people found
this helpful
A credit to the property management team at London road, always helpful and polite. As soon as we had an issue she was always efficient with the communication between landlords, tenants and property managing. I would be a refreshing thought that all the staff were ...
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“I was renting this property in Southampton (via Leaders) for ......”

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Aug 21,2013
Minithumbup
By: 'Laziz T.'
Aug 21,2013
1 people found
this helpful
I was renting this property in Southampton (via Leaders) for more than 8 years and have only positive comments about the service I received from the Agency. Ms Tahera Callus was our main contact person at the Property Management team and did really brilliant job, going ...
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“Very professional service, always quick to reply to phone calls, ......”

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Aug 16,2013
Minithumbup
By: 'Chris Bulley'
Aug 16,2013
1 people found
this helpful
Very professional service, always quick to reply to phone calls, emails, everything done well. Found tenants quickly. Would use again....
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“Lovely when moving in, real fight to get deposit back ......”

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Jun 11,2013
Minithumbdown
By: 'trh'
Jun 11,2013
4 people found
this helpful
Lovely when moving in, real fight to get deposit back when moving out . They claimed the property had a professional clean prior to our move-in date, so proposed withholding about £200 of our deposit for similar on check-out. However we had taken photos of the property (...
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“I had a dispute with the property management company (i.......”

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May 16,2013
Minithumbup
By: 'Jon'
May 16,2013
0 people found
this helpful
I had a dispute with the property management company (i.e. who managed the building). They wanted to charge me for a site visit that they said was unnecessary, but which the letting agent had already dealt with. Ms Armour at Leaders spent a lot ...
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“I would like to recommend Leaders Southampton for the professional ......”

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May 14,2013
Minithumbup
By: 'John Brooks'
May 14,2013
0 people found
this helpful
I would like to recommend Leaders Southampton for the professional manner in which they manage my property. I'm delighted with the prompt service and excellent communiction when resolving problems. In particular I'd like to thank Ms Amelia Foyle for resolving a difficult tennancy problem and ...
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“Leaders look after 4 of my properties in Southampton and Otterbourne . ......”

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Apr 30,2013
Minithumbup
By: 'Bruce'
Apr 30,2013
0 people found
this helpful
Leaders look after 4 of my properties in Southampton and Otterbourne . If there are any matters arising from either tenants or myself, Andera is always happy to deal with them in a very proffesional manner. I would highly reccomend Leaders....
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“Initially I wasn't overtly impressed with Leaders during the signing ......”

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Apr 26,2013
Minithumbup
By: 'k tenant'
Apr 26,2013
0 people found
this helpful
Initially I wasn't overtly impressed with Leaders during the signing up process. Felt that perhaps more guidance and explanation could have been given. The contract process wasn't particularly smooth. But this could be largely down to this being my first renting experience (i.e. inexperience). ...
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“we have found this office very easy to get on ......”

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Apr 25,2013
Minithumbup
By: 'Alan Rose'
Apr 25,2013
0 people found
this helpful
we have found this office very easy to get on with and always helpfull with any problems that we had to deal in the past...
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“Looked at a property with Gareth which I wasn't quick ......”

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Apr 23,2013
Minithumbup
By: 'Peter'
Apr 23,2013
0 people found
this helpful
Looked at a property with Gareth which I wasn't quick enough to put deposit down on. He phoned me couple of weeks later with details of a property that was just coming up to let, was able to be first to view it & able to ...
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“Leaders find tenants and collect the rent on our properties ......”

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Apr 14,2013
Minithumbup
By: 'Mike'
Apr 14,2013
1 people found
this helpful
Leaders find tenants and collect the rent on our properties and we do the property maintenance. We have been very satisfied with their overall performance. However, there have been times when we have not been available to take care of repairs at the flats and ...
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“Have been living in a Leaders property since August and ......”

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Apr 11,2013
Minithumbdown
By: 'ecb1234'
Apr 11,2013
0 people found
this helpful
Have been living in a Leaders property since August and have had nothing but problems. Our boiler was leaking gas for 5 months before anything was taken seriously. Every single time we have to ring a member of staff to discuss any issues, they have taken ...
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“Gareth was very helpful throughout the process of securing and ......”

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Apr 04,2013
Minithumbup
By: 'B. Collins'
Apr 04,2013
0 people found
this helpful
Gareth was very helpful throughout the process of securing and moving into the property, which itself was far superior to similarly priced properties offered by other agents. I expressed a desire to move in quite hastily and Leaders clearly made every effort to accommodate this, ...
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“Very good service from Leaders. Flat was cleaned thoroughly before ......”

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Feb 04,2013
Minithumbup
By: 'Andrew'
Feb 04,2013
0 people found
this helpful
Very good service from Leaders. Flat was cleaned thoroughly before I moved in and the inventory was accurate and exhaustive. Leaders were professional and made the move very easy....
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“I needed to rent in Southampton for a short time ......”

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Feb 03,2013
Minithumbdown
By: 'RAllison'
Feb 03,2013
3 people found
this helpful
I needed to rent in Southampton for a short time due to a move from the North East. I had no previous experience of renting as I was used to being a home owner. Initially Leaders were very helpful, arranging viewings at short notice and ...
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By: Sarah
Feb 05, 2013
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Leaders gives very bad service and I will never deal with them again after I move out from this property. recently an electrician came to check the cooker that was heating less compared to before. He said everything was ok except the bulb in the oven needs to be replaced. I asked him if he was going to come back and he replied rudely to me that he wasn't going to come back just for that. He will come to replace the bulb whenever it suits him. I burnt my hand over the weekend due to no light in t ...

“I have been dealing with Leaders since they established themselves ......”

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Nov 26,2012
Minithumbup
By: 'Tam Kilbane'
Nov 26,2012
0 people found
this helpful
I have been dealing with Leaders since they established themselves in Southampton. As I am away quite a lot, they after my interests with care. They will e mail me and have my telephone if there is anything they will contact me where ever I ...
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“Advertised my property as soon as the previous tenant gave ......”

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Nov 22,2012
Minithumbup
By: 'Mrs J Evans'
Nov 22,2012
0 people found
this helpful
Advertised my property as soon as the previous tenant gave notice. Telephoned me as soon as an offer was made. Kept me informed....
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“I found Leaders staff to be very helpful and professional. ......”

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Nov 08,2012
Minithumbup
By: 'Aimee'
Nov 08,2012
1 people found
this helpful
I found Leaders staff to be very helpful and professional. They explained all aspects of my tenancy thoroughly, and the whole process was painless. Any issues that arose during my tenancy were dealt with swiftly and professionally....
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“I have been a landlord with Leaders for more than 15 ......”

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Sep 12,2012
Minithumbup
By: 'Bob Jackson'
Sep 12,2012
3 people found
this helpful
I have been a landlord with Leaders for more than 15 years. In that time I have never had a failure to pay rent or any undue damage to the property. Neither have I had a tenant fail to leave on the due date. My properties ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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