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    Debbie Keyte
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    Sharon Dhillon
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    Tim Jordan
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    Hardeep Gill
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    David Lewis
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    Sarah Gregg
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    Claire Blackman
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Leaders

17 Lewis Grove Lewisham, London
Greater London
SE13 6BG

020 8333 5252

Dec 08,2014
Minithumbup
By:
Dec 08,2014
2 people found
this helpful
I have been a landlord for 2 years now and have only used one agent. I will not go elsewhere as I have received such an informative professional service. I recommend any landlord to use this firm. Not only do they thoroughly reference their tenants to ensure I don't have any issues with them but they also recommended that I meet them first to ensure I was happy with them as individuals. Sharon Dhillon helped move the tenants in while Tim Jordan found me a tenant. They were always available on t...
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Comment on agent fees
The fees were reasonable, and the service was exceptional.
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Apr 08,2014
Minithumbup
By:
Apr 08,2014
0 people found
this helpful
Kerry has been great in helping us to find an amazing place and has assisted us throughout the rent negotiation process with the landlord. Once finally settled in, we have been really impressed with our Property Manager, Claire. She has been always professional and has dealt with all our requests in a fast and efficient way. She\'s helped us to get through the issues we\'ve faced while renting the property and she\'s been always available to offer advice. Really pleased with the staff at Lead...
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Jan 24,2014
Minithumbdown
By:
Jan 24,2014
1 people found
this helpful
Renting with this branch was the biggest mistake I made. They lie and refuse to help, they pretend to pass on information to landlords but they don\'t. I had a huge amount of mould in my flat, it was all over and increased by the week. Instead of resolving the problem, Leaders lied to me and gave me initial guidelines to reduce the mould. After speaking to contractors and neighbours it became clear that every tenant in that property over the past five years endured mould. Leaders would simply pa...
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What agent could do to change your mind?
If the agent actually helped the problem or at least tried I would have happily stayed with them. Instead they had no interest in helping. Beware, they will lie to you over and over again. They are rude and extremely unhelpful. They also make it very difficult to make a formal complaint. I will NEVER rent with them again.
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Dec 11,2013
Minithumbdown
By:
Dec 11,2013
2 people found
this helpful
As soon as I saw this listing on Zoopla I called the agent to arrange a viewing. When we saw the flat I said I wanted to make an offer. The agent showing us the flat called Sharon and then said we needed to go back to the office with her. At the office we completed the forms and promised to scan and send two documents later. Sharon said that the landlord might want to meet us as he is the current occupant. So that even we went back to Lewisham to meet the owner and spent about 30 minutes chattin...
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What agent could do to change your mind?
The agent should have made it clear that there were other people being considered. The only process I have ever experienced is that you make an offer and then negotiate with the landlord and during that time there is nobody else being considered. I know I have excellent credit, a new job but I\'m senior to the industry, I have never had a problem with a landlord, I have great references. My income exceeds the requirements. I really don\'t have reason to believe this would happen. It really was a gutting experience. It was very unprofessional to suddenly have another agent leave a message that the flat had gone to someone else and to pitch one of his properties. Sharon should have explained, and Tim should have at minimum taken two breaths to verify our requirements before singing his sales pitch which only made the situation more infuriating.
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Jun 05,2013
Minithumbdown
By:
Jun 05,2013
4 people found
this helpful
Our overall experience with leaders was quite bad. On the first day of move in, it turned out we didn\'t have a bed while our property was listed as fully furnished! I had to sleep on the floor for two nights. But it was sorted very quickly on Monday and the staff was very polite and apologetic. I didn\'t make a fuss about it and even thought they were a good agency. Then their quarterly inspections begun. For one of the inspection, they told me they couldn't open the door and asked me if I h...
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Jan 11,2013
Minithumbup
By:
Jan 11,2013
0 people found
this helpful
We have 1 property that Oak lets / Leaders have rented out / managed since 1994. In that time we have made a very positive relationship with Claire Blackman, the member of staff who has been responsible for our property for most of these years. We have always found Claire to be a very helpful, responsive and professional member of staff. For the first 16 years, Claire managed our property fully as we lived abroad. She was always prompt in contacting us with maintenance and repair issues and, as ...
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Dec 05,2012
Minithumbup
By:
Dec 05,2012
1 people found
this helpful
I have used Leaders (formerly Oaklets) for over 20 years and yet again they did not disappoint. They found tenants very quickly and ensured effective communication throughout. This was especially important as I was refurbishing the property and felt very well supported by David\'s advice. He visited the property several times. The inventory and check-in procedure was well handled by Kerry. Thanks to David and the whole team....
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Dec 04,2012
Minithumbup
By:
Dec 04,2012
0 people found
this helpful
We use this branch of Leaders on a regular basis to let our properties in Lewisham. Sharon is my main point of contact and deals with the lettings from start to finish and can never do enough for us. She is very helpful and you know she will do everything she can to ensure a smooth letting. We also have close contact with Tim Jordan who is also very helpful and helps as much as possible....
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
0 people found
this helpful
I was against time in order to get my flat rented before Christmas as I understand the rental market slows down extremely at this stage of the year. As a result of this my urgency encouraged me to advertise my flat with three agencies three being the main contenders in Blackheath Village. One agency valued the property but never actually called me to tell me the valuation which was strange and then when the property was let three weeks later called me to ask me how I had found their services -cl...
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Nov 09,2012
Minithumbup
By:
Nov 09,2012
0 people found
this helpful
Both Claire and Tim have performed a wonderful job for me in checking out my out going tenants and finding me new tenants with only a minimal period of vacation. The check out was carried out faultlessly and the referencing of the new tenants went very smoothly. I am pleased to say that my new tenants move in on Monday 12th November at a very acceptable monthly rent. Al in all a super performance....
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Nov 05,2012
Minithumbup
By:
Nov 05,2012
1 people found
this helpful
Leaders found a tenant for my property on an intro only basis and I found Sharon Dhillon and Claire Blackman very professional in all dealing from start to finish to make the whole process very stress free. I would highly recommend Leaders in Lewisham...
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Nov 01,2012
Minithumbup
By:
Nov 01,2012
0 people found
this helpful
I dealt with Sharon Dhillon (a junior member of staff) and Claire Blackman (her manager) and found them both to be very helpful and professional when I was looking for a rental property for my son earlier this year. They made the process far less stressful than I expected!...
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Oct 31,2012
Minithumbup
By:
Oct 31,2012
0 people found
this helpful
I have four flats which are all managed by Leaders. I had been using Oaklets the company that Leaders took over for at least 10 years and am happy with the continuity of service. I am still dealing with the people who had worked for Oaklets and feel we have a very good relationship which helps when you need to resolve the difficult situations which sometimes arise. If I have any questions or need advice I know I can ask and that they are a good source of knowledge in all areas of the rental mark...
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Oct 16,2012
Minithumbup
By:
Oct 16,2012
0 people found
this helpful
I have four properties with this agent and have always found their service levels and response times to be of the very highest standards. The tenants selected stay for long periods and when they do move the properties are cleaned and re let with the minimum of downtime. The staff are always friendly and helpful....
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Oct 05,2012
Minithumbup
By:
Oct 05,2012
0 people found
this helpful
I have used Leaders (previously Oak Lets) since 2007. The two properties of mine they manage are usually let to long term tenant, with few voids in between. Tim Jordan sources good quality tenants, Sharon Dhillon quickly carries out the necessary due diligence - references & financial checks. Claire Blackman manages the properties ensuring that maintenance & repair issues are dealt with quickly, liaising with me and the relevant contractor as well as visiting the properties personally wh...
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Sep 23,2012
Minithumbup
By:
Sep 23,2012
0 people found
this helpful
I let my property through Leaders (previously Oaklets) for eight years and I was abroad for the whole of this time. I chose them because I had previously rented one of their properties and was impressed with their service. During my letting period there were several issues with the property including a broken boiler and structural work. In each case they kept the tenant and myself happy and sourced contractors that could do the work to a high standard. I would recommend them to anyone....
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Sep 13,2012
Minithumbup
By:
Sep 13,2012
0 people found
this helpful
I have just had one of the smoothest experiences I have ever had thanks to one staff member at Leaders. Sharon Dhillon from start to finish was very professional, very helpful and had my tenants moved in soothly without any hassles. Being a landlord for such a long time I always expect something to go wrong but this time round it was perfect. Thank you Sharon, you are an assett to your company....
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Jun 17,2012
Minithumbdown
By:
Jun 17,2012
3 people found
this helpful
My property was rented out through Leaders and Oak Lets (who Leaders later took over) over a long period (0ver 10 years) while I was working abroad. Leaders have a very generous view of what they consider \'satisfactory\' levels of tenant care and cleanliness. The filth in all corners of the house was at a level that would have caused immediate intervention and action from more caring, hands-on letting agents (I have had positive experiences elsewhere, where much higher standards are enforced)...
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By: David Montero
Jun 18, 2012
View all comments (1)
Please let me clear up a couple of your queries. We cant take out our commission until the rent is paid to us, as we dont have the funds to do that. The reason why payments are sent in "Drips and Draps" is becuase your tenants payments have been made in this way and as soon as rent payments have been made the funds have been released. We aqcuired these tenants when we brought the Oaklets business. We have an explanation doucment for our account statements, so i'm amazed you were neve....
May 14,2012
Minithumbup
By:
May 14,2012
0 people found
this helpful
I have been using Leaders of Lewisham for a number of years to rent out my property. They manage the property very effectively and find tenants quickly. I have been very impressed with the service that they provide....
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May 10,2012
Minithumbup
By:
May 10,2012
2 people found
this helpful
Sharon has been amazing from start to finish. Not only was it a pleasure to view with her on a weekend, she always did it with a smile. She found my property, ran through everything with me so I fully understood and moved me in quickly. Thank you so much Sharon, I am going to recommend you to everyone I know who is moving to Lewisham........
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Areas covered
  • SE13
    SE6
    SE4
    SE14
    SE12
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 1 3 2 0 0 0 0 0 1
Debbie Keyte - no image available Debbie Keyte
Property Manager
3 reviews

About Debbie No description set View full profile
Sharon Dhillon - no image available Sharon Dhillon
Administrator
7 reviews

About Sharon No description set View full profile
Tim Jordan - no image available Tim Jordan
Branch Manager
4 reviews

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Hardeep Gill - upload your photo Hardeep Gill
0 reviews

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David Lewis - upload your photo David Lewis
6 reviews

About David No description set View full profile
Sarah Gregg - upload your photo Sarah Gregg
3 reviews

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Claire Blackman - upload your photo Claire Blackman
4 reviews

About Claire No description set View full profile

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