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    Simon MARSH
  • Tim LODER
    Tim LODER
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    Debbie Keyte
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    Sarah Gregg
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    Susan Henderson
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    Natasha Gwynn
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    SAM LIPOP
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    Doreen Cozens
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    Sally Anne
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Leaders

49 Fife Road Kingston upon Thames
Greater London
KT1 1SF

020 85466300

Feb 10,2014
Minithumbup
By:
Feb 10,2014
0 people found
this helpful
Lovely, friendly staff who made the whole procedure feel very straightforward and fuss-free. Dealt with each aspect of the process efficiently....
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Nov 05,2013
Minithumbup
By:
Nov 05,2013
0 people found
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Fantastic level of service by Simon Marsh at the Kingston Leaders branch. He quickly organised 10 viewings and post viewing had several offers. Great all round lettings advice. Will definitely use his service again....
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Oct 28,2013
Minithumbup
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Oct 28,2013
0 people found
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Sally Anne\'s local knowledge and advice about schools is fantastic. If relocating to the area with a family, I would recommend her. She pointed us in the right area for catchment and subsequently we found places in local schools which was invaluable. We found a house quickly, and while there are considerable damp problems with the house, the landlord has provided dehumidifiers and is installing fans to the kitchen and bathroom. For a short term let it is fine. Landlord a little slow to act,...
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Aug 24,2013
Minithumbup
By:
Aug 24,2013
1 people found
this helpful
From just an idea of letting a relatives house to fund care home fees...to 5 weeks later...tenants moving in today! We hold Sean responsible! He provided information, inspiration and contacts to skilled professionals. He and his fabulous team have supported us getting the project of the ground. Our thanks to them....
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Apr 22,2013
Minithumbdown
By:
Apr 22,2013
3 people found
this helpful
Rang them enquiring about a couple of flats they had listed available to rent; spoke to Helen who was ok but rude saying I sounded young and implied I couldn\'t afford certain flats based on my voice which is disgraceful. I\'m in my mid 20s and most probably earn more than her! She said someone called Sue would call me back at the weekend (2 days later) to arrange a viewing, I waited til the afternoon to call her and when I did she was dismissive and said she would call me back - I also tried to...
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By: Sean Hulbert
Jul 05, 2013
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Dear Sir/ Madam I am sorry that you feel you have not enjoyed an experience which meets our usual exceptionally high standards. You will see from the site rankings that our office here in Kingston currently ranks in the top 10% of agencies nationwide and we have a positive rating of 4.45 out of 5. We currently have the highest number of positive reviews than any other agent trading in Kingston-upon-Thames and we are immensely proud of the reputation we have earned and the standards of service w....
Dec 04,2012
Minithumbup
By:
Dec 04,2012
1 people found
this helpful
As a tenant and when dealing with the members of staff of Kingston Upon Thames Leaders, I felt that some people who think that "If a job is worth doing, it is worth doing well" still exist. As a fully satisfied cosumer I am using this review as an opportunity to say thank you to the Leaders team and to wish its members a Merry Christmas and a Happy New Year....
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Dec 03,2012
Minithumbup
By:
Dec 03,2012
1 people found
this helpful
Leaders, since we moved in our rented property in August 2013, have been very professional, responding to queries quickly and sending someone to fix issues quickly as well. To be honest, this is the best experience I\'ve had with an estate agent (and I\'ve had some bad experiences before!). Let\'s hope it continues like this as we\'re very happy....
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Nov 30,2012
Minithumbup
By:
Nov 30,2012
0 people found
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Leaders have always been very good at finding us good quality tenants. Tim Loder, lettings manager is always available to offer expert help and advice and is happy to give you his time to discuss any issues that may arise. We are delighted with the service we have received from the team at Leaders, Kingston upon Thames....
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Nov 26,2012
Minithumbup
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Nov 26,2012
0 people found
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They are very helpful and always informed an important information as I want to move in a new flat which is also under this agency as well. They give me a good advice and organized it for me so I can move to another place in this December....
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Nov 26,2012
Minithumbup
By:
Nov 26,2012
1 people found
this helpful
Leaders have managed my property for the last year. I have found them very professional in every way. The team are also great and very welcoming. Would definitely recommend this agent to all!!...
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Nov 25,2012
Minithumbup
By:
Nov 25,2012
1 people found
this helpful
Solid, friendly and professional service from pretty much everyone I\'ve dealt with at Leaders in Kingston; unlike other agents, didn\'t pressure me to up my budget and once we were in, dealt with maintenance issues immediately and without any hassle....
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Nov 21,2012
Minithumbup
By:
Nov 21,2012
1 people found
this helpful
I have always found all the staff at Leaders to be helpful, professional and efficient. They have managed my properties for several years and they are rarely empty between lets. Leaders advise me on appropriate rental charges and I believe these to be both realistic and fair to both the tenants and myself. Three years ago when I inherited the flats on the sudden death of my husband, Leaders could not have supported and helped me more. I recommend them highly....
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Nov 21,2012
Minithumbup
By:
Nov 21,2012
1 people found
this helpful
I have let properties through Leaders in Kingston for over 8 years. I have been very pleased with the service I and my tenants have received. It is very important to me that the tenants are kept fully advised of all aspects of renting a home and Leaders fulfill this obligation very well. Their considerable experience of the business has often helped solve problems before they become a difficulty for tenant or landlord. I have also received very good advice on how to prepare and maintain proper...
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Nov 20,2012
Minithumbdown
By:
Nov 20,2012
2 people found
this helpful
OK, I will make it quick. The arrange moving day was rescheduled after the deposit was payed, the promised flat maintenance was not done, the flat was dirty and still old tenants rubbish in the house and they even did not pass our details to the electricity supplier and landlord as said. Basically, as they had got the £300 they did not want to know anything else about us. I arrived home with my pregnant wife and I had to decorate and do the maintenance by myself. Terrible Agency, do you...
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What agent could do to change your mind?
Not to lie and not to ask so much money for the job that they did not do. Just make sure that the house is ready to be live in.
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By: Tim Loder
Nov 20, 2012
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Dear Zec We are sorry that you were not pleased with the condition of the flat when you moved in. Your requests prior to your occupation were passed to your Landlord to carry out. As mentioned on the phone we were not managing the property and are not instructed by the Landlord to carry out any work. If you would like to discuss the flat further please feel free to come in to teh office. Regards Tim Loder....
Nov 19,2012
Minithumbup
By:
Nov 19,2012
1 people found
this helpful
My property has been managed by Leaders (Lords) for some years and i have always found them to be very responsive and efficient in all of the dealings that i have ahd with them. I am very comfortable leaving the day to day management to them. They have also found new tenants immediatly there is a prosoective vacancy. All in all an excellent and friendly service....
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
0 people found
this helpful
My property has been managed by Leaders (Lords) for some years and i have always found them to be very responsive and efficient in all of the dealings that i have ahd with them. I am very comfortable leaving the day to day management to them. They have also found new tenants immediatly there is a prosoective vacancy. All in all an excellent and friendly service....
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
1 people found
this helpful
Over 5 years Leaders have found good tenants promptly, communicated well with all problems, ensured money is paid on time each month. They have greatly reduced the hassle of being a landlord which is exactly what we wanted...
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
1 people found
this helpful
Have been using Leaders for around 10 years now and they have always found new tenants for our property extremely quickly. Their fees are fairer than other agencies I have dealt with....
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
1 people found
this helpful
I have used Leaders for many years to rent out my property. They are efficient, friendly, reliable and fair. They have always given me good advice about how to rent my property out quickly and they find me great tenants. I use the Introduction Only service but they are always willing to give me details about local tradesmen when I need them to. They answer my telephone calls promptly and I will continue to use them in the future as they are the best lettings agency in the area....
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
0 people found
this helpful
I found Leaders quite by chance in 2001 and have been with them ever since. The all round service and friendliness makes it silly to go elswhere. Keep up the good work. Also the type of tennat they find is far superior to other agents and actually meets your brief in every way....
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
1 people found
this helpful
Tim worked closely with me in finding new tenants. He was very supportive, very approachable, and efficient in his approach and advise on who would be right for our property. Whenever I needed to get hold of him either by phone or email, he was very professional and quick to respond....
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Nov 19,2012
Minithumbup
By:
Nov 19,2012
2 people found
this helpful
We have rented our property in Kingston upon Thames for 10 years with Leaders and have nothing but praise for the way they have conducted themselves. We were very nervous taking our newly acquired 1 bed flat to the rental market but, with the advice we were given about decoration, pricing, legal requirements, contracts, deposits and securing quality tenants we haven\'t looked back. They know their market well and were able to advise us at what level to pitch the rent to obtain maximum potentia...
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Nov 17,2012
Minithumbup
By:
Nov 17,2012
1 people found
this helpful
I have used Leaders since I became a landlord about 6 years ago. In that time, they have managed three tenancies, and help me through the business of finding a new tenant twice. I have always been satisfied with the service provided and the advice given. I have confidence in the tenancy agreement drafted for me, and it has not been a problem when it needed to be amended to include some local issues. We have had a few problems (such as an insurance claim for vandalism to Garages) which leaders ha...
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Nov 16,2012
Minithumbup
By:
Nov 16,2012
0 people found
this helpful
ALL ROUND EXCELLENT SERVICE IN FINDING TENANTS, NEGOTIATING AGREEMENTS, SETTING RENTALS AND AFTER SERVICE WHEN REQUIRED IN THE EVENT THAT AN EXTERNAL SERVICE PROVIDER IS NEEDED....
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Nov 16,2012
Minithumbup
By:
Nov 16,2012
1 people found
this helpful
I have found Leaders to be totally professional in all my dealings with them. Moreover, they have a very good market sense and always pitch rental levels at achievable levels. They are prompt with viewings and most importantly to me, treat potential tenants with respect and courtesy from the start, so by the time they come to me, they feel that they are valued customers. I particularly like the fact that they do not put arbitrary pressure on potential tenants even when the market is favourabl...
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Nov 16,2012
Minithumbup
By:
Nov 16,2012
1 people found
this helpful
I am a tenant, having found a property through Leaders. I visited several estate and lettings agents in Kingson before finding the right property. This agency were always prompt and polite when returning calls or updating information regarding properties available for viewing. They were efficient and professional when checking my credentials as a customer and were fair and honest in negotiating my rental payments....
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Nov 13,2012
Minithumbup
By:
Nov 13,2012
1 people found
this helpful
They managed to find me a property in a peak time and in a short notice. Im so pleased with them and had zero problems since. very highly recommended...
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Nov 12,2012
Minithumbup
By:
Nov 12,2012
2 people found
this helpful
Me and my friend are from Germany and we came to Kingston about one months before actually studying at Kingston University. We had just one day to look for an appartment since we arrived in the morning and we had to leave in the early evening back to Germany. We asked many agencies around Kingston, but they all could not help us since we needed an appartment just for one semester. Then we finally went in to Leaders and they had a perfect appartment for us in a second. They directly arranged a v...
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Nov 06,2012
Minithumbup
By:
Nov 06,2012
2 people found
this helpful
I have been letting my properties through Leaders for a few years now and of all the other agents I have tried I find them to be honest, fair and helpful when problems arise. It is important to have somebody trustworthy who helps you manage your properties when you live abroad and I know I can turn to Tim for any problems and get a sound advice. I would certainly recommend Leaders to others....
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Oct 30,2012
Minithumbup
By:
Oct 30,2012
3 people found
this helpful
Both persons mentioned have produced quality tenants at increasing rentals and have also assisted me greatly when I had to presue a claim against an outgoing tenant. They have acted as my letting agent for this property for more than 7 years and have always provided an excellant service with a great blend of professionalism and friendliness. There is a very good team in the Kingston office that I have no hesitation in recommending....
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Areas covered
  • KT1
    KT2
    KT3
    TW10
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 0 10 1 0 0 0 0 0 1
Simon MARSH - no image available Simon MARSH
Assistant Manager
4 reviews

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Tim LODER Tim LODER
Branch Manager
8 reviews

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Debbie Keyte - no image available Debbie Keyte
Property Manager
3 reviews

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Sarah Gregg - upload your photo Sarah Gregg
3 reviews

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Susan Henderson - upload your photo Susan Henderson
6 reviews

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Natasha Gwynn - upload your photo Natasha Gwynn
1 reviews

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SAM LIPOP - upload your photo SAM LIPOP
5 reviews

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Doreen Cozens - upload your photo Doreen Cozens
1 reviews

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Helen  - upload your photo Helen
1 reviews

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Sean  - upload your photo Sean
1 reviews

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Sally Anne  - upload your photo Sally Anne
1 reviews

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