Leaders
Horsham, RH12
4.2/5, 27 reviews
74% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
No company information

Opening Hours
Address

Leaders
30 Carfax
Horsham
West Sussex
RH12 1EE
01403 217585

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £550,000 £550,000
Lettings 0% 33% £875 £1,275
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 0 6 4 0 1 0 1 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS
Latest Properties

“House Sale...”

Share on :
Apr 25,2019
Minithumbdown
By: 'James'
Apr 25,2019
0 people found
this helpful
The sales service provided by Keyan and his team, in particular Molly, was first class. I was kept updated regularly on the progress of my sale and assisted where necessary on issues not familiar to me....
read full review
Comment on agent fees
Fees were in keeping with other local agents and in some cases very competitive
Was this helpful? Yes

“Rental Tenant...”

Share on :
Sep 11,2018
Minithumbup
By: 'michelle waring'
Sep 11,2018
1 people found
this helpful
I have found all the team at Leaders very helpful. I would recommend them to everyone. Kat, Chloe, Annabelle and Josh I have dealt with specifically, who are polite, friendly and very knowledgeable....
read full review
Comment on agent fees
Fair
Was this helpful? Yes

“Disgusting...”

Share on :
Jun 20,2018
Minithumbdown
By: 'Smith'
Jun 20,2018
7 people found
this helpful
Would never recommend Leaders to anyone. Honestly the most disgusting customer service I've ever received. After putting in several complaints about the employees incompetences, rude manner, overall disrespect and lack of communication between us and themselves, they still have the cheek to take no blame. ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes

“Incredibly unprofessional and unreasonable agent. Only interested in money they ......”

Share on :
Mar 28,2016
Minithumbdown
By: 'Simon'
Mar 28,2016
13 people found
this helpful
Incredibly unprofessional and unreasonable agent. Only interested in money they can make from tenants, no interest in the fact that this is someone's home. They unilaterally changed moving in date after agreeing with me. When My partner move din with me, they insisted on increasing ...
read full review
Was this helpful? Yes

“If you can only view during day time hours you'll ......”

Share on :
Jul 24,2014
Minithumbdown
By: 'Andrea'
Jul 24,2014
2 people found
this helpful
If you can only view during day time hours you'll be fine with this agent but if you work during the day which I assume is one of their requirements good luck with trying to view with them. They close at 6 sharp and aren't willing ...
read full review
Was this helpful? Yes

“Alex was really helpful when we were looking to purchase ......”

Share on :
Mar 24,2014
Minithumbup
By: 'Baldwin'
Mar 24,2014
0 people found
this helpful
Alex was really helpful when we were looking to purchase a buy to let flat. advising on areas and what to look for. She subsequently came round and viewed our final choices and advised on possible rental. Once we had bought Leaders were excellent in ...
read full review
Was this helpful? Yes

“It's difficult to describe an most in-efficient and crooked agency. ......”

Share on :
Dec 14,2013
Minithumbdown
By: 'Wilbur johnston'
Dec 14,2013
2 people found
this helpful
It's difficult to describe an most in-efficient and crooked agency. They are dishonest, unprofessional and illegal in their dealings with tenants. As a landlord or tenant, they cannot be trusted. In our opinion as a couple who have let and rented property for many, we ...
read full review
Was this helpful? Yes

“I would like to thank Kathy and Fiona for there ......”

Share on :
Aug 30,2013
Minithumbup
By: 'Patsy'
Aug 30,2013
1 people found
this helpful
I would like to thank Kathy and Fiona for there help. When we moved into the property we were not allowed to take our cats which we had had for many years, the property was what we needed so we decided that we would try ...
read full review
Was this helpful? Yes

“We have been using Leaders for in excess of thirteen ......”

Share on :
Apr 05,2013
Minithumbup
By: 'Paul Harrison'
Apr 05,2013
0 people found
this helpful
We have been using Leaders for in excess of thirteen years in the Horsham area and they have consistently performed very well letting our properties quickly to quality tenants. We use them on a full management scenario and they deal with any tenant related issues ...
read full review
Was this helpful? Yes

“We have rented our current house for over 9 years through ......”

Share on :
Mar 28,2013
Minithumbup
By: 'Peter Goodwin'
Mar 28,2013
0 people found
this helpful
We have rented our current house for over 9 years through Leaders Horsham. The house has had many improvements in response to routine inspections such as new carpets, redecoration, new boiler, new oven, a new bathroom, a new en suite plus all the usual external maintenance ...
read full review
Was this helpful? Yes

“Always very professional and courteous, kept me well informed of ......”

Share on :
Feb 06,2013
Minithumbup
By: 'jacksdad'
Feb 06,2013
0 people found
this helpful
Always very professional and courteous, kept me well informed of everything I needed to know. Whenever any issues arise with the property, it's always dealt with quickly. Would happily use / recommend Leaders again....
read full review
Was this helpful? Yes

“Kathy Taylor leads an excellent team of letting and management ......”

Share on :
Jan 27,2013
Minithumbup
By: 'Ringwood'
Jan 27,2013
0 people found
this helpful
Kathy Taylor leads an excellent team of letting and management staff. They are all well trained, long serving and professional. Leaders has a series of branches in the South East with ongoing staff development and training to meet ARLA standards, if not set them....
read full review
Was this helpful? Yes

“I find Leaders Horsham under the management of Kathy Taylor ......”

Share on :
Jan 26,2013
Minithumbup
By: 'andrew ayre'
Jan 26,2013
0 people found
this helpful
I find Leaders Horsham under the management of Kathy Taylor to be first rate across all areas of property management. I know (underlined) that my home is in safe hands which is very reassuring when working 5000 miles away. Well done to Kathy, Fiona, Alex and ...
read full review
Was this helpful? Yes

“I called upon the services of Leaders just over a ......”

Share on :
Jan 22,2013
Minithumbup
By: 'D. Jones'
Jan 22,2013
0 people found
this helpful
I called upon the services of Leaders just over a year ago and was very impressed with the professional manner in which my enquiry was dealt. Leaders were prompt in securing a tenant for my property and I have been satisfied in my dealings with ...
read full review
Was this helpful? Yes

“We have two properties that Leaders let for us and ......”

Share on :
Jan 20,2013
Minithumbup
By: 'Dee Blick'
Jan 20,2013
0 people found
this helpful
We have two properties that Leaders let for us and in the several years we have been with them, our properties have always been successfully let. Moreover, Leaders are on the ball with the rents to charge and it is obvious from speaking to the ...
read full review
Was this helpful? Yes

“Alex has been excellent throughout the letting of our premises ......”

Share on :
Nov 29,2012
Minithumbup
By: 'Steve Martin'
Nov 29,2012
0 people found
this helpful
Alex has been excellent throughout the letting of our premises and on both occassions has let the property immiediately without any void period, The rental figure achieved was in excess of what we had anticipated and Alex kept us informed throughout the letting process. We ...
read full review
Was this helpful? Yes

“I received excellent advice and guidance from Leaders,Horsham to ......”

Share on :
Oct 31,2012
Minithumbup
By: 'Cosmas Muzanenhamo'
Oct 31,2012
0 people found
this helpful
I received excellent advice and guidance from Leaders,Horsham to get the right property I needed when I was desparately looking for a 1 bedroom flat within the proximity of my working place, at an affordable negotiated monthly rent.The process of references needed was so ...
read full review
Was this helpful? Yes

“Having let a property through Leaders for eight years now, ......”

Share on :
Oct 26,2012
Minithumbup
By: 'Paul Johnson'
Oct 26,2012
0 people found
this helpful
Having let a property through Leaders for eight years now, I honestly couldn't be happier with them. When you live abroad as I do, it's important that you can have confidence in your agent, since you are not always immediately available. I like Leaders because ...
read full review
Was this helpful? Yes

“The letting agents and property management staff all worked to ......”

Share on :
Oct 20,2012
Minithumbup
By: 'Geri Barnden'
Oct 20,2012
0 people found
this helpful
The letting agents and property management staff all worked to make our tenants feel supported and gave me as the landlord an accurate account of any situation. As a landlord who was based abroad they always gave me good feedback and prompt responses to any ...
read full review
Was this helpful? Yes

“As landlords based elsewhere we found them extremely helpful in ......”

Share on :
Sep 17,2012
Minithumbup
By: 'Fanlight Ltd'
Sep 17,2012
0 people found
this helpful
As landlords based elsewhere we found them extremely helpful in advising which properties we were considering purchasing would make good lets, and what sort of rentals we might expect. This was invaluable in sorting the wheat from the chaff, and got us off to a ...
read full review
Was this helpful? Yes

“I rented through the Horsham branch for six months whilst ......”

Share on :
Sep 14,2012
Minithumbup
By: 'HorshamTenant'
Sep 14,2012
0 people found
this helpful
I rented through the Horsham branch for six months whilst an insurance claim went through at my own home. Leaders were professional throughout the entire process from conducting references to checkout. I have particular praise for Horsham property management who dealt with minor issues promptly ...
read full review
Was this helpful? Yes

“Our experience with Leaders, Horsham branch, was very positive. Kathy ......”

Share on :
Sep 14,2012
Minithumbup
By: 'Jeff Paynter'
Sep 14,2012
0 people found
this helpful
Our experience with Leaders, Horsham branch, was very positive. Kathy Taylor was most helpful explaining how the letting process worked and once we had agreed to let the property, Leaders found us a tenant in less than a week. I have nothing but praise for ...
read full review
Was this helpful? Yes

“1. Structured advice on suitable areas to purchase rental properties which ......”

Share on :
Sep 13,2012
Minithumbup
By: 'Alison Persson'
Sep 13,2012
0 people found
this helpful
1. Structured advice on suitable areas to purchase rental properties which was especially valuable when new to the area. 2. Successfully manage our properties with very little void time and achieve good rental incomes. 3. Have a team of properly vetted contractors whos work is of a good ...
read full review
Was this helpful? Yes

“Leaders have been brilliant throughout the 9 or so years that ......”

Share on :
Sep 13,2012
Minithumbup
By: 'Kate Mayo'
Sep 13,2012
0 people found
this helpful
Leaders have been brilliant throughout the 9 or so years that we have been renting out our house through them, fully managed. They have dealt with emgency flooding while we were abroad, and also tenants who are more demanding than other! They are a very diplomatic ...
read full review
Was this helpful? Yes

“I find Leaders most helpful and accomodating agents. Staff in ......”

Share on :
Sep 12,2012
Minithumbup
By: 'Jay'
Sep 12,2012
0 people found
this helpful
I find Leaders most helpful and accomodating agents. Staff in particular are always very friendly and polite. I have been with Leaders as a Landlord for the past 5 years and would recommed anyone looking for a professional, yet friendly service....
read full review
Was this helpful? Yes

“We are not having a great time with Leaders. First ......”

Share on :
Apr 05,2012
Minithumbdown
By: 'Horshamite'
Apr 05,2012
12 people found
this helpful
We are not having a great time with Leaders. First of all our property was immaculate when we moved in, therefore the inventory states that it is immaculate. From the first week we started to notice damp and mould appearing in the bathroom. This swiftly ...
read full review
What agent could do to change your mind?
They could be more approachable and much more proactive in sorting out issues.
Attached Filesnbsp;
Was this helpful? Yes
By: caring tenant
Jan 17, 2013
View all comments (1)
I have exactly the same problem here in Horsham. ...

“Rather than using the checkout/inventory/deposit as a way ......”

Share on :
Mar 04,2008
Minithumbdown
By: 'Lee'
Mar 04,2008
3 people found
this helpful
Rather than using the checkout/inventory/deposit as a way of fixing anything that may have become worn or damaged during the occupancy, Leaders seem to use it as simply another way to make money....
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Leaders, Horsham RH12 1EE


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home