100% lettings valuation accuracy
43% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
23rd Mar 2022
reviewed by 'Alex'
27th Sep 2019
reviewed by 'Henry'
20th Dec 2018
reviewed by 'Kazz'
27th Nov 2018
reviewed by 'J.R.'
Opening Hours
Address
Leaders
121 - 123 London Road
East Grinstead
West Sussex
RH19 1EN
01342 410 522
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 43% | £675 | £1,030 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 3 | 1 | 2 | 4 | 0 | 0 | 0 | 0 | 1 | 0 |
Areas covered
- RH19
RH18
RH10
RH7
TN7
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Estate agents
Latest Properties
No Properties
Mar 23,2022
Mar 23,2022
0
people found
this helpful
this helpful
I rented my property through Leaders and I really regret my decision. The tenants were not vetted properly and ended up vandalising my flat. They left my apartment four months ago and despite putting in claims for cost of the damages, I have not been ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2019
Sep 27,2019
0
people found
this helpful
this helpful
5 /5
Great customer service all round - made this a great experience- Hazel took me for my viewing - Rachel Sly helped me to land the tenancy I was looking for - team happilyarranged a second viewing for me and then they helped me to collect ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2019
May 03,2019
6
people found
this helpful
this helpful
One of the worst experiences we've had dealing with an estate agent. Met with countless issues, incorrect paper work, lack of communication and ultimately only in it for the money, horrifically high admin fees, which are completely unnecessary. Trying to get a response via email ...
read full review
read full review
Comment on agent fees
Horrific agent fees, where we are now it's half the price of leaders, we also don't have to pay to renew out tenancy which we had to do PER PERSON with leaders.
Was this helpful?
Yes
Yes
Dec 20,2018
Dec 20,2018
12
people found
this helpful
this helpful
2nd let through Leaders so should have learnt from the 1st time when they tried to charge me £80 to clean the cooker hob, luckily I still had the 'checking in photos' which showed that the hob was cleaner when we left, however they still charged ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 27,2018
Nov 27,2018
0
people found
this helpful
this helpful
Very good,very professional and always give a quick response. East
Grinstead office is doing a very good job as being overseas I know that I can rely on them to take care of my property....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 05,2018
Feb 05,2018
6
people found
this helpful
this helpful
I am absolutely appalled at the treatment we have received from Leaders. We left the property in excellent condition, with my wife and myself personally cleaning the property from top to bottom.
Knowing that this 'wouldn't be enough', we then paid for a professional cleaning ...
read full review
read full review
Comment on agent fees
Outrageous!
Was this helpful?
Yes
Yes
Dec 28,2014
Dec 28,2014
0
people found
this helpful
this helpful
Really helpful team that managed my property for over 2 years now while I have been abroad, lately the team has also help me sell the property on the investors market. All the staff were extremely professional and dedicated and made it a fairly smooth operation ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 07,2013
Nov 07,2013
0
people found
this helpful
this helpful
I've been a client of Leaders, East Grinstead, since 2008 and I wish every company I dealt with we're just like them. Friendly, professional and genuinely helpful, the good folk at leaders have saved me a lot of money and heartache over the years. I am ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 29,2013
Jan 29,2013
0
people found
this helpful
this helpful
We dealt with so many rental agents, Leaders and in particular Katherine Enock was the only agent that took any care, she listened, and provided the service that we required...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18,2012
Dec 18,2012
12
people found
this helpful
this helpful
We have recently finished renting a property through Leaders. Throughout the tenancy they were very slow to get repairs done which were requested, not only by ourselves, but by the landlord too. Some requests were ignored and some took over a year to repsond to, ...
read full review
read full review
What agent could do to change your mind?
Not be crooks.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Oct 25,2012
Oct 25,2012
0
people found
this helpful
this helpful
I would recommend Leader East Grinstead. Having used letting agents for 20 years this has been the most positive experience.All staff extremely helpful and when I had a major maintenance problem it was attended to immediately avoiding the need for the property to be empty ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
