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    Rebecca Wood
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    Natasha
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    Annie Meakin
No description available.
Leaders

11-12 Cornmarket, Derby Derby
Derbyshire
DE1 1QH

01332 363636
Website not available

Properties for Sale
Properties to Rent

“ Speechless that bad... ”

Apr 13,2018
Minithumbdown
By: 'Crismi'
Apr 13,2018
0 people found
this helpful
It is the very first time I write a review... and the reason I am writing this one is to alert other people looking for to work with This Estate agent. Extreme lack of professionalism. Landlord not respecting his clauses of the contract. Leaders not ...
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Comment on agent fees
expensive and for nothing
Was this helpful? Yes

“ One of the worst experiences of my life... ”

Mar 26,2018
Minithumbdown
By: 'Josh'
Mar 26,2018
2 people found
this helpful
I rented a house through leaders and the property and way they ran it was appalling. The house was covered in mould and the cooker did not work. We rang continuously for 6 months and nothing was done about either problem. As soon as we paid ...
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Comment on agent fees
The fees were ridiculous. We paid £395 for the initial checks and ended up doing all the work ourselves
Was this helpful? Yes

“ Stay away.... ”

Mar 19,2018
Minithumbdown
By: 'bagwell32'
Mar 19,2018
1 people found
this helpful
I never normally bother writing reviews about companies but Leaders are something else. Long story short, as long as you're paying your rent, they couldn't give one about you. Terrible company. I luckily got my landlords phone number to ask him whenever I ...
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Comment on agent fees
Nothing.
Was this helpful? Yes
Feb 06,2018
Minithumbdown
By: 'C Smith'
Feb 06,2018
4 people found
this helpful
I wanted a management company as I thought this would be easier than doing it myself - unfortunately this isn't the case. - Rent paid late 2 months in a row (at the fault of Leaders not the tenant) - Poor communication; not responding, late ...
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Comment on agent fees
Fees would be fine if the service was provided that was agreed on prior to
Was this helpful? Yes
Dec 18,2017
Minithumbup
Annie Meakin
By: 'Missy'
Dec 18,2017
1 people found
this helpful
Great service by all the team, friendly and professional, Annie really helped me. Nice to communicate with caring and understanding agents. Made a stressful time of moving home manageable....
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Comment on agent fees
Very Good
Was this helpful? Yes
Dec 05,2017
Minithumbup
By: 'Paul'
Dec 05,2017
1 people found
this helpful
Dear Gina, I really appreciate your time and effort to retrieve these stats and send them to me as quickly as you did. Thank you very much for your efforts over this. Yours sincerely REVIEW I asked for a list of the work carried out ...
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Was this helpful? Yes
Nov 23,2017
Minithumbdown
By: 'Not happy landlady'
Nov 23,2017
13 people found
this helpful
Shocking lack of service. I pay to have my property fully managed but I have to get involved and get problems solved myself. Phone calls are not returned, complaints emails are ignored, quotes are not provided and when they are provided they are extortionate. My ...
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Comment on agent fees
Expensive for little work and contract very expensive to get out of, probably wise of them because nobody will stay when they've experienced how bad they are!
Was this helpful? Yes
Jul 17,2017
Minithumbdown
By: 'Beware'
Jul 17,2017
8 people found
this helpful
Rented this property for 4 years. Stay clear and use at your own peril. Move out process - nightmare. Arranged for landlord to visit the property to ascertain any work he might like us to do given the long term nature of this let. Landlord very ...
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Comment on agent fees
Expensive
Was this helpful? Yes
May 11,2017
Minithumbdown
By: 'Anonymous'
May 11,2017
10 people found
this helpful
If I could give no stars I would. We rented a property managed by Leaders for 6 months, I would never ever rent a property through them again. The staff spoke down to us and were often very rude. I would like to make it clear ...
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Comment on agent fees
Agents fees were the same as most other local agencies. Besides carpet cleaning. That was horrendously expensive.
Was this helpful? Yes
By: Rachel
Sep 02, 2017
View all comments (1)
I have had a similar experience. Could you send me a private message me about your experience please ...
Mar 29,2017
Minithumbup
Rebecca Wood
By: 'Ravinder'
Mar 29,2017
2 people found
this helpful
Absolutely fantatsic service. Cant fault thhe lovely staff in particular Rebecca and the 2 lovley girls at Pride park. They could not of done enough to help me, so polite and professional. I must of called Rebecca over 10 times in one day and she was always ...
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Comment on agent fees
Good worth every penny
Was this helpful? Yes
Mar 12,2017
Minithumbdown
By: 'A very let-down Landlord'
Mar 12,2017
6 people found
this helpful
Our property was vacated in December 2016 and left in a very poor state. It was very obvious that inspections had either not been made or the person visiting the house was blind. Carpets were filthy, walls were disgusting and dirty and the tenants decided to ...
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Comment on agent fees
Paid for service never received, rip-off!
Was this helpful? Yes
Feb 02,2017
Minithumbdown
By: 'RachelS'
Feb 02,2017
7 people found
this helpful
Experience of Leaders Derby has been appauling. Staff have failed to undertake condition property reports, failed to set up monthly direct debits and have outright lied when dealing with queries. We will be reporting them to property regulations. I would avoid and encourage feedback to ...
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Comment on agent fees
No comment
Was this helpful? Yes
Jan 27,2017
Minithumbdown
By: 'Manc89'
Jan 27,2017
9 people found
this helpful
Hopefully this will help respective tenants/landlords...avoid avoid avoid. I have been in a property for 4 years and previously was dealt with by IMS. Leaders took over around 2 years ago. I have never reported a problem previously but I had a leak in my ...
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Was this helpful? Yes
Dec 10,2016
Minithumbdown
By: 'Leaders, can you at least sound as if you care?'
Dec 10,2016
6 people found
this helpful
We've struggled to receive regular inspection reports and statements for the past 18 months since Leaders (Pride Park) took over our property from the previous managing agent. This recent saga began when we received no notification of our tenant's departure until a check out report was ...
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Comment on agent fees
Cheap but you get what you pay for.
Was this helpful? Yes
Nov 17,2016
Minithumbdown
By: 'Derby'
Nov 17,2016
9 people found
this helpful
The lack of communication from this office is ridiculous. First of all, they never bothered to send me the check-out report until I called to ask for an update, despite the inspection being done 6 days prior. When I did receive the report, there was nothing ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
36% customers were satisfied with fees 47% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

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1 3 2 8 0 0 0 0 0 1
Rebecca Wood - upload your photo Rebecca Wood
1 reviews

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Natasha  - upload your photo Natasha
1 reviews

About Natasha No description set View full profile
Annie Meakin - upload your photo Annie Meakin
1 reviews

About Annie No description set View full profile

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Complaints Procedure

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