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Leaders

11-12 Cornmarket, Derby Derby
Derbyshire
DE1 1QH

01332 363636
Website not available

Properties for Sale
Properties to Rent

“ Sales... ”

Jul 18,2018
Minithumbup
By: 'Vendor'
Jul 18,2018
0 people found
this helpful
I have recently sold my property through Leaders Derby and I couldn't recommend them enough. Viewings came through on the first day and we received an acceptable offer within a week. The sale went through smoothly and stress fee - Highly recommended...
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Comment on agent fees
Reasonable Price for a fantastic service
Was this helpful? Yes

“ Very good estate agency... ”

Jul 09,2018
Minithumbup
By: 'Michael'
Jul 09,2018
0 people found
this helpful
Wow! The lettings side of this company really come in for criticism!. The same can't be said for the sales people. Kim and her team achieved our required price plus a bit, and were very patient through a difficult patch. Gemma in Sales Progression ...
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Comment on agent fees
Very good, given the amount of work plus the level of service.
Was this helpful? Yes

“ Parasites and liars!!... ”

Jul 04,2018
Minithumbup
By: 'Karma'
Jul 04,2018
5 people found
this helpful
I would like to leave no stars, but can't. These individuals are something else. They lie through their teeth, and are masters at projecting their incompetence onto tenants!! I had to leave a house due to the landlady selling. The letting team initially told ...
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Comment on agent fees
Avoid at all costs!!!
Was this helpful? Yes
By: Holly
Jul 11, 2018
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Going through the exact same process, everything done and paid rent for move in and still no time to collect keys and paid from tomorrow. Awful agent process ...

“ Absolutely disgraceful... ”

Jun 22,2018
Minithumbdown
By: 'Derbygirl'
Jun 22,2018
6 people found
this helpful
A really appalling company DO NOT GO WITH LEADERS. THEY TAKE ALL THE MONEY OFF YOU MAKE YOU WAIT MONTHS AND THEN TELL YOU YOU CANT HAVE THE PROPERTY LAST MIN. wish I was warned so I didn't loose out on £500 but the staff ...
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Comment on agent fees
BAD
Was this helpful? Yes

“ Sale... ”

May 10,2018
Minithumbup
By: 'D&A'
May 10,2018
0 people found
this helpful
The sale of this property was expedited in a wholly professional manner. We were kept informed of progress regularly throughout, and all staff were friendly, polite and informative . This was especially important as it was a property left to us which was some 75 miles distant ...
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Comment on agent fees
Fair and good value.
Was this helpful? Yes

“ Speechless that bad... ”

Apr 13,2018
Minithumbdown
By: 'Crismi'
Apr 13,2018
6 people found
this helpful
It is the very first time I write a review... and the reason I am writing this one is to alert other people looking for to work with This Estate agent. Extreme lack of professionalism. Landlord not respecting his clauses of the contract. Leaders not ...
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Comment on agent fees
expensive and for nothing
Was this helpful? Yes

“ One of the worst experiences of my life... ”

Mar 26,2018
Minithumbdown
By: 'Josh'
Mar 26,2018
6 people found
this helpful
I rented a house through leaders and the property and way they ran it was appalling. The house was covered in mould and the cooker did not work. We rang continuously for 6 months and nothing was done about either problem. As soon as we paid ...
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Comment on agent fees
The fees were ridiculous. We paid £395 for the initial checks and ended up doing all the work ourselves
Was this helpful? Yes

“ Stay away.... ”

Mar 19,2018
Minithumbdown
By: 'bagwell32'
Mar 19,2018
5 people found
this helpful
I never normally bother writing reviews about companies but Leaders are something else. Long story short, as long as you're paying your rent, they couldn't give one about you. Terrible company. I luckily got my landlords phone number to ask him whenever I ...
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Comment on agent fees
Nothing.
Was this helpful? Yes
Feb 06,2018
Minithumbdown
By: 'C Smith'
Feb 06,2018
6 people found
this helpful
I wanted a management company as I thought this would be easier than doing it myself - unfortunately this isn't the case. - Rent paid late 2 months in a row (at the fault of Leaders not the tenant) - Poor communication; not responding, late ...
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Comment on agent fees
Fees would be fine if the service was provided that was agreed on prior to
Was this helpful? Yes
Dec 18,2017
Minithumbup
By: 'Missy'
Dec 18,2017
1 people found
this helpful
Great service by all the team, friendly and professional, Annie really helped me. Nice to communicate with caring and understanding agents. Made a stressful time of moving home manageable....
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Comment on agent fees
Very Good
Was this helpful? Yes
Dec 05,2017
Minithumbup
By: 'Paul'
Dec 05,2017
1 people found
this helpful
Dear Gina, I really appreciate your time and effort to retrieve these stats and send them to me as quickly as you did. Thank you very much for your efforts over this. Yours sincerely REVIEW I asked for a list of the work carried out ...
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Was this helpful? Yes
Nov 23,2017
Minithumbdown
By: 'Not happy landlady'
Nov 23,2017
16 people found
this helpful
Shocking lack of service. I pay to have my property fully managed but I have to get involved and get problems solved myself. Phone calls are not returned, complaints emails are ignored, quotes are not provided and when they are provided they are extortionate. My ...
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Comment on agent fees
Expensive for little work and contract very expensive to get out of, probably wise of them because nobody will stay when they've experienced how bad they are!
Was this helpful? Yes
Jul 17,2017
Minithumbdown
By: 'Beware'
Jul 17,2017
11 people found
this helpful
Rented this property for 4 years. Stay clear and use at your own peril. Move out process - nightmare. Arranged for landlord to visit the property to ascertain any work he might like us to do given the long term nature of this let. Landlord very ...
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Comment on agent fees
Expensive
Was this helpful? Yes
May 11,2017
Minithumbdown
By: 'Anonymous'
May 11,2017
13 people found
this helpful
If I could give no stars I would. We rented a property managed by Leaders for 6 months, I would never ever rent a property through them again. The staff spoke down to us and were often very rude. I would like to make it clear ...
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Comment on agent fees
Agents fees were the same as most other local agencies. Besides carpet cleaning. That was horrendously expensive.
Was this helpful? Yes
By: Rachel
Sep 02, 2017
View all comments (1)
I have had a similar experience. Could you send me a private message me about your experience please ...
Mar 29,2017
Minithumbup
By: 'Ravinder'
Mar 29,2017
2 people found
this helpful
Absolutely fantatsic service. Cant fault thhe lovely staff in particular Rebecca and the 2 lovley girls at Pride park. They could not of done enough to help me, so polite and professional. I must of called Rebecca over 10 times in one day and she was always ...
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Comment on agent fees
Good worth every penny
Was this helpful? Yes
Mar 12,2017
Minithumbdown
By: 'A very let-down Landlord'
Mar 12,2017
8 people found
this helpful
Our property was vacated in December 2016 and left in a very poor state. It was very obvious that inspections had either not been made or the person visiting the house was blind. Carpets were filthy, walls were disgusting and dirty and the tenants decided to ...
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Comment on agent fees
Paid for service never received, rip-off!
Was this helpful? Yes
Feb 02,2017
Minithumbdown
By: 'RachelS'
Feb 02,2017
10 people found
this helpful
Experience of Leaders Derby has been appauling. Staff have failed to undertake condition property reports, failed to set up monthly direct debits and have outright lied when dealing with queries. We will be reporting them to property regulations. I would avoid and encourage feedback to ...
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Comment on agent fees
No comment
Was this helpful? Yes
Jan 27,2017
Minithumbdown
By: 'Manc89'
Jan 27,2017
12 people found
this helpful
Hopefully this will help respective tenants/landlords...avoid avoid avoid. I have been in a property for 4 years and previously was dealt with by IMS. Leaders took over around 2 years ago. I have never reported a problem previously but I had a leak in my ...
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Was this helpful? Yes
Dec 10,2016
Minithumbdown
By: 'Leaders, can you at least sound as if you care?'
Dec 10,2016
6 people found
this helpful
We've struggled to receive regular inspection reports and statements for the past 18 months since Leaders (Pride Park) took over our property from the previous managing agent. This recent saga began when we received no notification of our tenant's departure until a check out report was ...
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Comment on agent fees
Cheap but you get what you pay for.
Was this helpful? Yes
Nov 17,2016
Minithumbdown
By: 'Derby'
Nov 17,2016
10 people found
this helpful
The lack of communication from this office is ridiculous. First of all, they never bothered to send me the check-out report until I called to ask for an update, despite the inspection being done 6 days prior. When I did receive the report, there was nothing ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
42% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £196,000
  • Max: £196,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 3 3 8 3 0 0 0 0 2

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Leaders, Derby DE1 1QH

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