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    Debbie Keyte
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    Sarah Gregg
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    Gail Scannell
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    Becky Stocker
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    Marie Shotton
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    Rebecca Stocker
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Leaders

13 Station Road Burgess Hill
West Sussex
RH15 9DE

01444 239666

Aug 23,2016
Minithumbdown
By:
Aug 23,2016
6 people found
this helpful
I would avoid this agent at all costs. (Writing from an ex-tenant's perspective. Staff are rude, arrogant and unfriendly and, when we announced we would no longer be renting, they pretty much acted as though we were a supply of cash which was now obsolete. They called us repeatedly with ridiculous questions about the property (such as whether it has a sky dish and how to operate the locks). They then proceeded to charge us for THEIR cleaners to re-clean the property which we had already paid to ...
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
We bought 2 new buy-to-let houses in Bolnore Village Haywards Heath. The first one in January 2014 and the second one in March 2014. Living in France there was a fair amount of snagging detail to be finalised with Bovis the house developer. Leaders provided a service second to none in sorting out these details and many others. The Leaders Team quickly found suitable tenants for both houses at the rentals they had originally indicated. The second house was empty for 14 days from our house comp...
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
I have been using Leaders for around the last 8-9 months and have found their service to be excellent. I'm an overseas landlord and was very apprehensive about letting my property. Leaders found me an ideal tenant who has recently extended his stay. They have also dealt with any problems meticulously and with no fuss. I have explained to them how busy I am and they just get on with their job and make sure everyone is happy. Their service is friendly and they deal with things immediately. A numbe...
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Jan 30,2014
Minithumbup
By:
Jan 30,2014
0 people found
this helpful
I wanted to say how helpful and fantastic the team at Burgess Hill are. It started from being shown around a number of properties by Claire, at short notice and it was the best fun I had ever had and very useful. She knew exactly what I was looking for and found the one we now rent. After that time, the paperwork, administration and helpful and excellent all rounder Gail then dealt with all the paperwork and the details and she was faultless and a credit to your company. She is the most professi...
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Jan 02,2013
Minithumbup
By:
Jan 02,2013
1 people found
this helpful
Excellent and professional service offered by all at Leaders (BH), especially Becky Stocker who we found to be extremely helpful and knowledgeable. First class service and would strongly recommend this branch and we would definitely use again....
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Nov 22,2012
Minithumbup
By:
Nov 22,2012
0 people found
this helpful
We\'ve rented two properties through Leaders Burgesshill over the last eight years and on both occasions have found all members of staff to be knowledgeable, helpful, friendly and efficient. We rented our last property for almost six years. Throughout this time we dealt mainly with Sarah, who we can\'t thank enough for all her hard work with arranging an excellent property maintenance service and sending out trustworthy company\'s to carryout work. I would more than happily recommend Leaders and...
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Nov 21,2012
Minithumbup
By:
Nov 21,2012
0 people found
this helpful
My property, that I rent through Leaders, is managed by the Burgess Hill branch for the Landlord. If i need to contact them with issues regarding the property i have found the staff, especially Sarah, very helpful and professional and willing to do all they can to help. They are quick to deal with any issues or concerns i may have. I would strongly recommend them to both prospective tenants and landlords....
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Nov 15,2012
Minithumbup
By:
Nov 15,2012
0 people found
this helpful
I have been a Landlord with Leaders in Burgess Hill for 12 years and have always been very impressed with the service and the resposiveness of everyone at the Burgess Hill branch. Leaders now manage 5 properties for me and I would not hesitiate in recommending them to any prospective Landlords....
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Nov 07,2012
Minithumbup
By:
Nov 07,2012
1 people found
this helpful
In December 2011 we rented our property for the first time due to my job being rolcated to Asia. We were unsure of the process and what to expect. We rang Leaders and another couple of agents. Gail Scannell from Leaders was the first to come and appraise the house. She went through the property, took photos and through general conversation it was apparant that she knew the local area well. This gave us confidence. In addition she was very professional, took time to answer all our questions an...
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Nov 05,2012
Minithumbup
By:
Nov 05,2012
1 people found
this helpful
I found Gail and her team at Leaders, Burgess Hll to be incredibly helpful and at all times professional in letting my house in Hassocks. She always went \'the extra mile\' and I am very happy with the service I received - I shall continue to use them and would recommend them to other landlords....
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Nov 04,2012
Minithumbup
By:
Nov 04,2012
0 people found
this helpful
We have always found Leaders honest, professional, helpful and committed. Gail always makes herself available when we need information or help of any kind - even when she is busy in other branches or with other matters/clients. Rebecca keeps us in the loop with all developments. The agency in general are always responsibe to any queries and get back to us without delay. We have never been without a tenant for any length of time and where things might go wrong re prospective tenants, Leaders alwa...
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Nov 03,2012
Minithumbup
By:
Nov 03,2012
0 people found
this helpful
Leaders have always been professional and helpful. They are proactive in finding tenants and resolving any problems that crop up. I would not hesitate to recommend them....
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Nov 03,2012
Minithumbup
By:
Nov 03,2012
0 people found
this helpful
Leaders took this flat which had been on the rental market with other letting agents and immediately the following day after instruction arranged several viewings and acheived the full rental value.The flat had been marketed by another local agent for 4 weeks with no success.The manager Gail Scannell did the successful viewning herself in the evening afer her branch was officially shut.The Leaders service was professional at all times giving tenant feedback.The back up administration was also co...
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Nov 03,2012
Minithumbup
By:
Nov 03,2012
0 people found
this helpful
I have rented two properties through Leaders Burgess Hill and they have been so helpful both times. When looking for a property they had the most choice and their website is very good. On the rare occasion I did need to contact leaders re: a problem in the house, it was dealt with straight away. I have been extremely happy renting with Leaders and would recommend using Leaders Burgess Hill to anyone looking for a good property, friendly, helpful staff and the most choice of properties....
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Nov 01,2012
Minithumbup
By:
Nov 01,2012
1 people found
this helpful
Ive found the team at Leaders, Burgess Hill to be dedicated, professional and courteous in all of my dealings with them. They have gone above and beyond the call of duty and when I was faced with unexpected challenges, have been there to offer advice and support. All of my calls to the office have been dealt with in a timely manner and they\'ve always responded to messages and emails. The inventories and checkouts have been detailed and professionally written up. The agent has been excellent as ...
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Nov 01,2012
Minithumbup
By:
Nov 01,2012
0 people found
this helpful
We always call on Leaders at Burgess Hill on a finder only basis for our rentals. They have a good solid base and presence in the area, great premises which are easily visible and in the High Street and a professional but approachable manner. We have always found them, efficient, extremely helpful, flexible and will often advise on non "finder" matters....
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Nov 01,2012
Minithumbup
By:
Nov 01,2012
0 people found
this helpful
Leaders are one of the most professional agents i have dealt with. I use Leaders on a tenant find basis and found them to be polite and speedy. I have found that i am always able to speak to someone on the phone. They have dealt with tenants very professionally on my behalf and all the paperwork issued is clear and concise. The staff members are always very helpful and facilitated the relationship between my tenants and I excellently. I would certainly recommend Leaders to any landlord wanting...
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Nov 21,2010
Minithumbdown
By:
Nov 21,2010
8 people found
this helpful
Never cared for us as customers. When we left the property they took 280 out of our deposit without considering our points of view. The inventory made in the beginning of the contract vs. the one made at the end was completely different. The last one was just too harsh and strict and they claimed we painted the walls.... we never did that. Also, they just charged 40 for confirming we would renew contracts every 6 months, what a waste of money and time. The women who work at leaders seem to be ju...
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By: SCannell
Jul 09, 2013
View all comments (1)
Dear Edward, Further to your feedback I would like to say we always take our customers comments on board and would like the opportunity of discussing the same should you wish to contact us. In regards to the deductions from your deposit, all monies are held by us as Stakeholder and protected as we are not only Safe Agents but members of the Tenants Despute Scheme. No monies can be debited without your consent. We have always strieved to offer all our clients the best service we can. So please do....
Areas covered
  • RH15
    BN6
    BN8
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Services offered
  • Sales
  • Lettings
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  • Surveys
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 0 5 2 0 0 0 0 0 0
Debbie Keyte - no image available Debbie Keyte
Property Manager
3 reviews

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Sarah Gregg - upload your photo Sarah Gregg
3 reviews

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Gail Scannell - upload your photo Gail Scannell
9 reviews

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Becky Stocker - no image available Becky Stocker
Home Guide/ Administrator
2 reviews

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Marie Shotton - upload your photo Marie Shotton
1 reviews

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Rebecca Stocker - upload your photo Rebecca Stocker
0 reviews

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