Leaders
Bromley, BR2
2.7/5, 11 reviews
36% recommended
0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
No company information

Opening Hours
Address

Leaders
20-21 Church Road
Bromley
Kent
BR2 0EG
020 8460 7333

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £0 £0
Lettings 0% 33% £795 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 1 2 6 0 0 1 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

“Excellent Service...”

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Jun 11,2019
Minithumbup
By: 'Heats'
Jun 11,2019
0 people found
this helpful
The sales team are very helpful, friendly and knowledgeable and throughout the whole buying process this really made it easier - I have friends that have had bad experiences with other agents, I would definitely recommend using them...
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“EFFICIENT SERVICE...”

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Apr 04,2019
Minithumbup
By: 'D WATTS'
Apr 04,2019
0 people found
this helpful
I have been a tenant in a Leaders managed property since 2013. The service I have received has been efficient, helpful and friendly at all times throughout my tenancy. In particular, the Property Management Officer in charge of my premises, Nikita Gibson, has always dealt with ...
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Comment on agent fees
Reasonable
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“I have had nothing but aggro from the first day ......”

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Sep 13,2016
Minithumbdown
By: 'carl mauri'
Sep 13,2016
6 people found
this helpful
I have had nothing but aggro from the first day we moved in to the property.briefly incomplete inventory,staff always unavailable or in meeting when you want them, always to be told they will ring back which they don't, always chasing them, the contractors ...
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Comment on agent fees
extremely high
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“When I move into the property the there was a ......”

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Sep 07,2015
Minithumbdown
By: 'nadia'
Sep 07,2015
7 people found
this helpful
When I move into the property the there was a broken blinds in the bedroom which was not fixed for 6 months The property was leaking, toilet could not flushed properly, the property was damp (mould on bedroom walls) reported but no action was taken . poor ...
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What agent could do to change your mind?
Communicate and follow up issues raised
Attached Filesnbsp;
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“As a landlord I used leaders for over 8 years to ......”

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Apr 28,2014
Minithumbdown
By: 'mark15'
Apr 28,2014
0 people found
this helpful
As a landlord I used leaders for over 8 years to rent out and managed my flat generally they did an ok job of taking the commission and finding tenants they were poor at invoicing, several times ive had to remind them, they were poor at ...
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What agent could do to change your mind?
get organised and have enough staff who think to do the job
Attached Filesnbsp;
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“Terrible terrible Agents. PLEASE PLEASE AVOID THEM AT ALL COST. ......”

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Dec 30,2013
Minithumbdown
By: 'rose030372'
Dec 30,2013
2 people found
this helpful
Terrible terrible Agents. PLEASE PLEASE AVOID THEM AT ALL COST. The previous tenant came to the property i rent from Leaders to pick his letters and warned me about them. Terrible, greedy agents, they will not repair anything in the property and battle with you ...
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“I have been renting through Leaders (formerly Curtis Haines) for 5 ......”

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May 14,2013
Minithumbdown
By: 'underthesea11'
May 14,2013
6 people found
this helpful
I have been renting through Leaders (formerly Curtis Haines) for 5 years. In that time, I was never able to speak directly to anyone about any maintenance issues I had. Emails went unanswered, staff were rude, I was forever being given misleading information ie. "we will ...
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What agent could do to change your mind?
I never received any sort of service from Leaders whatsoever. If they wanted to change my mind about them, then they should have provided me with at least a proper service as a tenant. Disrepair issues went un-resolved, I was never able to speak to anyone, emails were completely ignored and the staff lied on numerous occassions. I am also still awaiting the return of my deposit, so technically they are witholding money from me too.
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“I have no issue with the actual branch when it ......”

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Mar 15,2013
Minithumbdown
By: 'Caroline'
Mar 15,2013
6 people found
this helpful
I have no issue with the actual branch when it comes to the lettings and Toni and Amy were both helpful. I did, however, find the fees to be rather excessive... £30 for a reference seems somewhat money grubbing! I have had a few issues since ...
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What agent could do to change your mind?
Do something about the fees. Charging a tenant ‚£30 if they don't show up at an appointment is fine as long as you afford them the same courtesy. increase the 'check out charge' and don't charge a separate fee for the reference. Get back to people with a holding reply so people know that you aren't just ignoring them. Maybe just be a bit more considerate towards the tenants as well as the landlords.
Attached Filesnbsp;
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“Steve Love assisted myself and my partner in finding a ......”

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Nov 02,2012
Minithumbup
By: 'Brent Hills'
Nov 02,2012
0 people found
this helpful
Steve Love assisted myself and my partner in finding a rental property in Brighton. Steve was fantastic! He brought a down to earth attitude to our meeting and to the viewings asking us the right questions to help us understand what we wanted out of ...
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“I have just rented out my flat for the first ......”

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Sep 13,2012
Minithumbup
By: 'Hilary'
Sep 13,2012
1 people found
this helpful
I have just rented out my flat for the first time, and used Leaders. I found all the staff inboth Bromley and Beckenham really helpful friendly and efficient. The communication was excellent and I felt they worked really hard on my behalf to find a ...
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“Leaders in bromley which was formerly know as Curtis HainesHaving ......”

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May 22,2012
Minithumbdown
By: 'Anon'
May 22,2012
7 people found
this helpful
Leaders in bromley which was formerly know as Curtis Haines Having lived in a property rented by leaders for 3 years all i can say is at every hand it has been a very bad experience Moving into the property was very quick and efficent almost ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Leaders, Bromley BR2 0EG


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