Lawsons Letting Agents - Wolverhampton, WV3 - Reviews

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Customer Reviews

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1 Star Review

Mar 07,2016

By: 'Honest Landlord conned'

Mar 07,2016

Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: WV6

Lettings (as a Landlord)
Postcode: WV6

5 people found
this helpful

Wonderful front desk at Lawsons but diabolical letting management by Concentric - but who are we actually dealing with? I contracted to Lawsons but they play you off with Concentric and then say it is Lawsons. Where are the names for nearly all your positive reviews on here. Did you post them from your offices? 1. You contractually state that full reference checks will be made. Why no guarantor security? You failed to do a proper check on a terrible tenant who was easily found after a five min...
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2 Star Review

May 05,2013

Jo Morrey

By: 'Landlord001'

May 05,2013

Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: WV14

Lettings (as a Landlord)
Postcode: WV14

0 people found
this helpful

As a landlord of a number of properties that have been let with Lawsons, I have around 5 years experience to base this honest review upon. With view to keeping the review unbiased and accurate I\'ll start with the strengths. They have found some good tenants overall without too many horror stories that you sometimes hear of, especially as they avoid DSS etc. Some of their staff are particularly helpful and enthusiastic, this includes Henry in management dept and Jason in Lawson\'s branch. ...
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What agent could do to change your mind?

Conducted inventory and check out inspections accurately without rushing and with refernce to moving in inspections. Responding to concerns raised without huge delays. Give better customer service, without being condescending and inapropriate. Acknowledge and compensate for errors made.

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By: Lettings Manager

Aug 13, 2013

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unfortunately due to the fact that we are not informed of the identity of this landlord, we cannot add a response to this complaint, other that all complaints are dealt with thoroughly and timely and inspections carried out at the request of the landlord, as are check out reports on every vacation, unless requested not to do so, therefore this seems unlikely to be as explained here. ...

5 Star Review

Jul 27,2011

By: 'Martin'

Jul 27,2011

Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:

Lettings (as a Landlord)
Postcode:

0 people found
this helpful

3 years I started to buy property with the asssitance of Lawsons. Not only did they advise me on what properties to buy, they also helped find them for me. Have completed the refurbs, they found the right tennants and so far have had no problems. Excellent service, which I would recommend to landlords in the Wolverhampton area....
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4 Star Review

Jul 18,2011

By: 'Mark'

Jul 18,2011

Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:

Lettings (as a Landlord)
Postcode:

0 people found
this helpful

The reason I use Lawsons was my previous agent gave me a poor service. They organised my compliance certificates and found me a professional Tenant, who is still in the property. I have personally found there service to be prompt and reliable. The staff are very friendly and supportive. If they say they will ring you back...they do. I have no hesitation in recommending them. They do the job properly and compliantly. Isnt that what we Landlords need? Signed Mark...
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Areas covered

WV1
WV3
WV4
WV6
WV10
WV11
WV5
WV8
WV7
WV9

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Services offered

Sales

Lettings

Block Management
Surveys
Conveyancing
Mortgage Advice

Valuation and Fee Performance

0% customers were satisfied with fees 100% accuracy of agent's valuations

Price range of properties reviewed

Sales No data
Letting No data

Review statistics

From Landlords		From Tenants		From Vendors		From Buyers		Other

2	2	0	0	0	0	0	0	0	0

Jo Morrey
1 reviews

About Jo No description set View full profile

Nathaniel Lawson
0 reviews

About Nathaniel No description set View full profile

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Job vacancies

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Fees

Application fee - Tenant £75
Contract fee - Tenant £75
Inventory Fee - Tenant £75

Last updated at 10:40 AM 20/04/2015 by sally lawson

Complaints Procedure

Call the Lettings manager to get a resolve to the problem.

If not happy with this write in a formal complaint to the Branch manager, we will reply to your letter within 7 days and work with you to solve the issue.

If we cannot resolve the matter with you then you can refer the matter to the TPO for them to arbitrate.

Last updated at 10:40 AM 20/04/2015 by sally lawson