97% sales valuation accuracy
96% sales fee satisfaction
Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
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Situated in the heart of the Cities vibrant Estate Agency district on Mutley Plain, the Plymouth City branch covers from the Crownhill area of the City down to the waters edge in one direction, whilst also being able to spread from South East Cornwall to South Brent.
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2024
allAgents People Awards
Latest Reviews
23rd Nov 2021
reviewed by 'Sarah'
12th Nov 2021
reviewed by 'Catharine Seidel'
22nd Oct 2021
reviewed by 'Jessica'
12th Oct 2021
reviewed by 'Victoria'
1st Oct 2021
reviewed by 'Peter.B'
13th Sep 2021
reviewed by 'Denise'
Opening Hours
Address
Lawson (Plymouth)
76 Hyde Park Road
Plymouth
Devon
PL3 4RG
01752 229 292
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 96% | £32,000 | £800,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 0 | 0 | 228 | 3 | 166 | 5 | 5 | 0 |
Areas covered
- PL1
- PL2
- PL3
- PL4
- PL5
- PL7
- PL8
- PL9
- PL12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jun 26,2017
Jun 26,2017
0
people found
this helpful
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Extremely helpful and as a buyer what helped was that Tess was as transparent as could be with regards to what the situation was and stayed in touch at all times. Would highly recommend!...
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Jun 28, 2017
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Thank you very much for your kind review. Tess was delighted you were pleased with her services. We provide ourselves on providing the best possible customer care and its good to know we're getting it right. Best Wishes Mansbridge Balment ...
Jun 23,2017
Jun 23,2017
0
people found
this helpful
this helpful
These guys were lovely throughout. I would not have looked at the property if it wasn't for their recommendation and once purchased they helped through a long sale but we got there in the end!...
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Comment on agent fees
As a purchaser I didn't have any fees.
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Jun 29, 2017
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Thank you Danielle for your review of our services, your comments are appreciated. We're delighted you felt you received a professional experience. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
Jun 20,2017
Jun 20,2017
0
people found
this helpful
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The girls at mansbridge balment where absolutely FANTASTIC! Karen, Ruth, Tess brilliant service. Went out of their way to help and made the move much less stressful. As first time buyers we were very anxious about every thing and to be frank clueless about each ...
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Jun 21, 2017
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Thank you very much for taking the time to write this kind review. Your comments are appreciated. We're delighted you felt you received a professional experience. we pride ourselves on our customer service and it appears we're getting it right. Best Wishes Mansbridge Balment ...
Jun 20,2017
Jun 20,2017
0
people found
this helpful
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As first time buyers Mansbridge Balment were really helpful and kept us informed of progress the whole way. They were very friendly and approachable. I would recommend them to anyone. Thank you all so much for your help....
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Jun 18,2017
Jun 18,2017
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Mansbridge Balment ensured that the purchase of our poroperty was a smooth transition. It was difficult for us to arrange viewings with other estate agents in the Plymouth area because we lived an hour from where we wanted to buy, but Mansbridge Balment were happy ...
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Jun 20, 2017
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Thank you very much for your review of our services. We endeavour to continually improve our service and feedback is a very important tool to measure areas we need to improve on and those that we're doing well. Thanks again. Best Wishes Mansbridge Balment ...
Jun 10,2017
Jun 10,2017
0
people found
this helpful
this helpful
The guys at mansbridge were very helpful and professional,thanks to Chris for going the extra mile to sort out the solar panel issue,also very handy being open on a sunday as there is always someone to talk talk to and takes away the ...
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Comment on agent fees
mr and mrs Coombe
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Jun 14, 2017
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Thank you very much for your kind review. We are delighted that you were pleased with our services. We pride ourselves on excellent customer service and its great to hear feedback like yours. We are on hand at any time in the future should you need our services again. Best Wishes in your new home Mansbridge Balment ...
Jun 09,2017
Jun 09,2017
0
people found
this helpful
this helpful
We chose to use Mansbridge and Balment for our sale after speaking with several other local estate agents. Mansbridge were by far the most professional and personable agents we considered. They were absolutely fantastic throughout the whole process, from the valuation, to arranging viewings, (not ...
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Comment on agent fees
Mansbridge and Balment fee's are very reasonable, they were one of the cheaper agents we considered. There are other companies who are cheaper but we believe you get a far better service from Mansbridge.
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Jun 12, 2017
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Thank you for taking the time to write this kind review of our services. We pride ourselves on providing the best possible customer care for our clients and its good to know we are getting it right. Thanks again. Best Wishes Mansbridge Balment ...
Jun 06,2017
Jun 06,2017
0
people found
this helpful
this helpful
The team at Mansbridge Balment were very helpful and friendly. I was buying my first property and they were able to give some helpful advice, and kept me informed on the process. I viewed a lot of properties in Plymouth, with various agents, and they ...
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n/a
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Jun 07, 2017
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Thank you for taking the time to write this kind review for the whole team but particularly Julie and Ann, who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer service and its good to know we're getting it right. Best Wishes Mansbridge Balment ...
Jun 04,2017
Jun 04,2017
0
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this helpful
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The purchase of our property was made very easy and ran smoothly with the help on Mansbridge
Thanks for all your help...
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Comment on agent fees
Standard across the board they are all much the same
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Jun 05, 2017
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Many thanks for your review of our services. We are pleased that you were happy with the service you received from us. Best Wishes Mansbridge Balment ...
Jun 02,2017
Jun 02,2017
0
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Our experience with Mansbridge has been very good. They have kept us fully informed of the process and helped to reduce stress...
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Comment on agent fees
Bad
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Jun 05, 2017
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Thank you for your review, your comments are appreciated. The whole team at the City office were pleased to have been of assistance. Thanks again. Best Wishes Mansbridge Balment ...
May 30,2017
May 30,2017
0
people found
this helpful
this helpful
Mansbridge Balment were brilliant and supportive from day one, we were kept up to date with the progress of our property. They made the process as smooth as it could have been. Thanks very much....
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May 30,2017
May 30,2017
0
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I have both bought and sold through Mansbridge & Balment and would thoroughly recommend them.
Whether I have been the vendor or the purchaser they have been realistic, professional and always helpful.
Tess was exemplary in the recent purchase of my new home in order to ...
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N/A
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Jun 05, 2017
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Thank you very much for your review of our services, we're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Best Wishes Mansbridge Balment ...
May 25,2017
May 25,2017
0
people found
this helpful
this helpful
All the staff have been more than helpful from beginning to end of completion of the sale of our House and Business Premises. We would recommend them whole heartedly and we would definately use them again in the future.
Messrs C. H. Littlejohns & P.F. ...
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Comment on agent fees
They earnt their fee.
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Jun 05, 2017
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Thank you for your review of our services. The whole team at the City office were please to have been of assistance. Thanks for your recommendations. Best Wishes Mansbridge Balment ...
May 19,2017
May 19,2017
1
people found
this helpful
this helpful
From start to finish, we have had nothing but excellent service from Mansbridge, but particularly Ann and Julie. The start of the process we had some very useful advice from Julie regarding our house sale, and when completed we are very happy with price that ...
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Comment on agent fees
Very good! Excellent value for money and would recommend.
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May 23, 2017
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Thank you for taking the time to write this kind review, your comments are appreciated. We pride ourselves on excellent customer care and both Ann and Julie are pleased that you were happy with the service you received. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
May 19,2017
May 19,2017
0
people found
this helpful
this helpful
I have been very impressed with the service received from this agent. They have liaised with me although the purchaser was my 82 year old mother which has taken away much of the potential stress for both of us and all dealings with both Mum and ...
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Comment on agent fees
Not relevant as we were purchasing
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May 23, 2017
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Thank you for your kind review for the whole team at the City office, but particularly Tess who is delighted you were pleased with her service. Thanks again for the recommendations. Best Wishes Mansbridge ...
May 15,2017
May 15,2017
0
people found
this helpful
this helpful
I returned to Mansbridge Balment to sell my property having originally purchased it through them. As an active property investor for the last 20 years I have dealt with a large number of agents so it takes a lot to impress me. I can honestly say ...
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Comment on agent fees
Competitive
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May 16, 2017
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Thank you for writing this kind review. We are delighted you pleased with out services. We pride ourselves on excellent customer care and its great to hear feedback like yours. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
May 13,2017
May 13,2017
0
people found
this helpful
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Without a doubt one of the most positive experiences we have had with an estate agency.
From the viewing with Julie and my liaising with Tess before being handed over to Ann once the sale had been formally agreed, the entire process was smooth and ...
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Comment on agent fees
Buyer, N/A
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May 16, 2017
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Thank you for taking the time to write this kind review for the whole team , but particularly, Tess, Julie and Ann who are delighted you were pleased with their services. We pride ourselves on the best possible customer care for our clients and its good to know we're getting this right. Thanks again. Best Wishes Mansbridge Balment ...
May 09,2017
May 09,2017
0
people found
this helpful
this helpful
Throughout the sale of our house, the service we received was first class especially the after sales team. The initial period of the house sale was done professionally and with first class customer service. I would fully recommend this estate agents....
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Comment on agent fees
Good
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May 11, 2017
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Thank you for your kind review. We pride ourselves on offering real value for money, with added value services such as our after sales team - we're delighted you felt you received an excellent service. Best Wishes Mansbridge Balment ...
Apr 30,2017
Apr 30,2017
0
people found
this helpful
this helpful
We sold our house through Mansbridge and also bought a house thorough Mansbridge
and I do not hesitate in recommending them for either.
Moving and buying houses can be one of the most stressful things to do but from the advertising, viewings and quick sale ...
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Comment on agent fees
Good, they are fairly competitive but again it was money well spent. We also enjoyed the butcher vouchers.
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May 08, 2017
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Thank you very much for taking the time to write this kind review for the whole team at the City Office but particularly Julie, Karen, Ann Tess and Ben who were delighted you were pleased with their services.
We pride ourselves n providing the best possible customer care for our valued clients and its good to know we're getting this right. Best Wishes Mansbridge Balment ...
Apr 27,2017
Apr 27,2017
0
people found
this helpful
this helpful
In all dealings with this estate agents staff I was impressed with their professionalism and can do attitude. At no time was I waiting for responses and I was kept up to date as soon as things happened. Having tried Purple Bricks to save money ...
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Apr 28, 2017
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Thank you for taking the time to write this kind review. We're delighted you felt you received a professional experience. We pride ourselves on our customer service and it appears we're getting it right. Thanks again for the recommendation. Best Wishes Mansbridge Balment ...
Apr 27,2017
Apr 27,2017
0
people found
this helpful
this helpful
My partner and I have recently purchased a house through Mansbridge and Balment and we're delighted with the service they offered. They were so fast and flexible when arranging viewings and didn't hestitate to go above and beyond. The communication by the firm was impeccable ...
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Apr 28, 2017
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Thank you for your review for the whole team. but particularly Kristabel who is delighted you were pleased with her services. We pride ourselves on providing the best possible customer care for our valued clients and its good to know we're getting this right. Best Wishes Mansbridge Balment ...
Apr 12,2017
Apr 12,2017
0
people found
this helpful
this helpful
A clear and prompt service was the highlight of my experience. Staff were always available to take my calls and they were helpful and supportive. Thank you for making it a lot less stressful than it could have been....
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Comment on agent fees
Fair cost for the service received
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Apr 24, 2017
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Thank you for your kind review of our services. We pride ourselves on our customer service and its good to know we are getting it right. Best Wishes Mansbridge Balment ...
Apr 12,2017
Apr 12,2017
0
people found
this helpful
this helpful
Mansbridgebalment and Julie Comber in particular were helpful and efficient in finding a buyer for our home. It got difficult at times but we got there on time....
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Comment on agent fees
High but acceptable
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Apr 24, 2017
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Thank you very much for your review for the whole team, but particularly Julie who is delighted you were pleased with her service. We are pleased to have been of assistance. Best Wishes Mansbridge Balment ...
Mar 31,2017
Mar 31,2017
0
people found
this helpful
this helpful
Ann Hall is, in my experience, simply the most eloquent and diplomatic woman I have ever met. Ann has has ability to empathise with her client and their situation in a such a way that fraught nerves are instantly calmed - only years of experience ...
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Apr 24, 2017
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Thank you for taking the time to completed this kind review, your comments are appreciated. We pride ourselves on our customer service and its great to hear feedback like yours - Ann was delighted that you were pleased with your experience. Best Wishes Mansbridge Balment ...
Mar 24,2017
Mar 24,2017
0
people found
this helpful
this helpful
In honesty we weren't particularly in touch with the agents as everything went smoothly! Bought a new build indirectly from the developers. We were perfectly happy with the contact from the staff at the branch - didn't really ever feel like we were repeating ourselves (...
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Mar 24,2017
Mar 24,2017
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We bought our current property through mansbridge and balment and after quite a few hiccups with the purchase due to a lack of communication and incorrect information given we completed our purchase and are satisfied with the service offered....
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Mar 24, 2017
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Dear Dan and Sarh,
Thank you for your review. I am sorry to hear that you encountered hiccups during your purchase. As a company we make every effort to make sure any information we provide is accurate and correct and I am sorry we have fallen short in this instance. We have a full time sales progression department to help progress the sales to completion and help solve any issues that may arise during a purchase - which has happened on this occasion and your purchase has now concluded succes ...
Mar 23,2017
Mar 23,2017
0
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this helpful
this helpful
Very professional well organised helped me through every step of the way, made buying my first home as stress free as possible and smooth process....
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Apr 24, 2017
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Thank you for your review. We are pleased that you were happy with the service you received from us and we were honoured to be part of your special event. Best Wishes in your new home. Mansbridge Balment ...
Mar 23,2017
Mar 23,2017
0
people found
this helpful
this helpful
Friendly and efficient agents. Answered emails quickly and answered all queries as best as they can. I was not made aware that the leasehold ended to be extended until after my offer was accepted, this dragged out conveyance by many weeks and completed after 16 weeks ...
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Apr 28, 2017
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Thank you very much for your kind review. We endeavour to continually improve our services and feedback is a very important tool to measure the areas we need to improve on and those that we're doing well. Thanks again and Best Wishes in your new home. Mansbridge Balment ...
Mar 22,2017
Mar 22,2017
0
people found
this helpful
this helpful
Really pleased with the quality of service from these particular members of the team , always happy to help in answering all my questions throughout our sale , very reassuring , wouldn't hesitate to recommend them to others , thankyou once again , julie gwyther...
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Comment on agent fees
Really good
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Apr 24, 2017
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Thank you very much for the review for the whole team, but particularly Natalia and Ann who are delighted you were pleased with their services. We pride ourselves on providing the best possible customer care and it's good to know we are getting it right. Best Wishes Mansbridge Balment ...
Mar 20,2017
Mar 20,2017
0
people found
this helpful
this helpful
My brother and I had moved from another agent as we were not happy with their service and it was the best thing we ever did.
We received a wonderful service from all the team at Mansbridge Balment.
We were selling our late parents' house ...
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Comment on agent fees
Certainly worked hard for their fee, far more input than our previous agents.
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May 03, 2017
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Thank you for taking the time to complete this kind review. We are pleased that you were happy with the experience you received from us. We pride ourselves on being able to provide a service tailored to meet individual needs and be sensitive to certain circumstances, we are glad that we were able to aid you through the sale during your difficult time. Mansbridge Balment ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are a fully licensed member of the NAEA and the Ombudsman. With Directors in both branches there is a full complaints procedure in place. Any complaints need to be given in writing in the first instance addressed to the Director.
Last updated at 9:58 AM 09/12/2019 by allAgents
Best Estate Agent in PL3 
Best Estate Agent in PL3 
Best Estate Agent in Plymouth 
