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No description for branch.
Lauristons

188 Upper Richmond Road Putney, London
Greater London
SW15 2SH

020 8780 8780
Jun 09,2017
Minithumbup
Nicolas Scott
Maartje Reilly
By:
Jun 09,2017
0 people found
this helpful
We placed our home on the market in February with another agent and within 4 weeks it became apparent that they were unable to deliver what they promised so we got out of the contract and after looking at reviews decided that the man for the job had to be Nick Scott and how right that decision was Nick is very personable, gentle, positive, realisitic and more importantly an honest professional estate agent Within hours of going back on the market he had viewings booked and it all started happeni...
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Comment on agent fees
Fees are fees but Lauristons were very fair
Was this helpful? Yes
May 12,2017
Minithumbup
Maartje Reilly
Nicolas Scott
By:
May 12,2017
0 people found
this helpful
Nick and Maartje have been extremely helpful with my purchase. They were friendly and warm from the beginning, always available if any queries raised and happy to accommodate last minute viewing requests. Also during the long and painful period of paper works, it was their persistence and chasing that got the job done in time. Very happy with the help I received and would definitely recommend this agent....
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Was this helpful? Yes
May 11,2017
Minithumbup
Nicolas Scott
Maartje Reilly
By:
May 11,2017
0 people found
this helpful
Fantastic service! They sold my property in just two weeks. Nick provided great support and advice through the exchanging process that was full of unexpected issues. All the Lauristons team is highly professional. After dealing with at least three different agents, I'll say they are the best option in Putney....
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Comment on agent fees
Fair and well deserved
Was this helpful? Yes
May 05,2017
Minithumbup
Nicolas Scott
Maartje Reilly
By:
May 05,2017
0 people found
this helpful
I couldn't have been more impressed with the service and support we received from Nick and Maartje. Nick's management of our sale was comprehensive and attentive, making the whole process as painless as could be. We would definitely recommend....
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Was this helpful? Yes
May 04,2017
Minithumbup
Nicolas Scott
Maartje Reilly
By:
May 04,2017
0 people found
this helpful
Recently purchased a property through Lauristons in Putney. They were by far the friendliest, most honest and professional agent we have dealt with in Putney....
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Comment on agent fees
As a buyer there were no fees
Was this helpful? Yes
Mar 20,2017
Minithumbup
Nicolas Scott
By:
Mar 20,2017
0 people found
this helpful
Nick and his team were a pleasure to work with - it was very helpful working with such a great team they lightened the load when it was needed...
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Comment on agent fees
very good
Was this helpful? Yes
By: Darren Baker
Apr 03, 2017
View all comments (1)
Thank you very much for your 5 star review of our team in Putney. Nick and Maartje always strive to ensure our client's move is as stress-free as possible. Darren Baker Group Sales Director ...
Mar 14,2017
Minithumbup
Lewis-Hamilton
By:
Mar 14,2017
1 people found
this helpful
Great service, advice and kept us updated every step of the way! They are a pleasure to deal with compared to other agents....
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Comment on agent fees
Standard
Was this helpful? Yes
Mar 08,2017
Minithumbup
Lewis-Hamilton
Jean-Claude De Abreu
By:
Mar 08,2017
1 people found
this helpful
I have found Laurieston state agent Putney branch very professional and helpful. Specially the staff John Claude, Lewis Hamilton and Daniel....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 20,2016
Minithumbup
Jean-Claude De Abreu
Tamas Kovari
By:
Sep 20,2016
2 people found
this helpful
We had been with KFH for a number of years after buying, selling and renting our property through them however over time we noticed that the customer service became non-existent so we decided to move our business to someone who cared. After reviewing a number of estate agents in Putney we decided to go with Lauristons. We had good recommendations from friends that had used them and they definitely lived up to those recommendations. We personally dealt with Jean-Claude and Tamas who were extrem...
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Comment on agent fees
Reasonable and competitive.
Was this helpful? Yes
Aug 11,2016
Minithumbdown
Jean-Claude De Abreu
By:
Aug 11,2016
1 people found
this helpful
Cheaky, unhonest angent, definitely avoid them We went to see a flat with Lauristons in Putney, we told them we would like to take it by corporate let. The guy Daniel doing the viewing said 'no problem'. So we gave the offer and paid £500 deposit. Later they called me after we paid £500, saying they are not doing corporate let with us. I called their manager Jeanclaude to explain what we do, and asked him a few times, 'Is it all right with you?' He confirmed with me, 'Sure, no proble...
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What agent could do to change your mind?
Their deposit is higher than other agents and if the problem is because of them, they complain to you and won't give your deposit back.
Attached Files
Comment on agent fees
Their deposit is higher than other agents and if the problem is because of them, they complain to you and won't give your deposit back.
Was this helpful? Yes
Jul 08,2016
Minithumbup
Nicolas Scott
By:
Jul 08,2016
0 people found
this helpful
Outstanding. Thankfully we have only moved home a number of times and with every move comes understandable challenges (!). Despite having a newborn baby, new business and a house to buy and sell - Nicholas made it feel seamless from start to finish. He was utterly professional, proactive and effortlessly streamlined the process from start to finish. By completion, I tallied that we had dealt with 6 solicitors through our selling and buying journey and we still managed to sell and complete wi...
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Comment on agent fees
Very Reasonable! Now I have experienced what Lauriston's has to offer, I would say I received a very competitive rate.
Was this helpful? Yes
Feb 19,2016
Minithumbup
Nicolas Scott
By:
Feb 19,2016
0 people found
this helpful
Mr Scott has been outstanding in his handling of the sale of our flat and also in his interaction with us. From our very first meeting I have found him to be personable, enthusiastic, knowledgeable and dedicated. I, like many others have a negative opinion of estate agents but Mr Scott is proof that genuine, decent & intelligent people do operate & thrive in the murky world of house selling!...
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Was this helpful? Yes
Jan 29,2016
Minithumbup
Nicolas Scott
By:
Jan 29,2016
0 people found
this helpful
I had a great experience buying my first property with Lauristons. I was mainly dealing with Nick Scott - he was extremely helpful and kept me up to speed on any developments throughout the process. The other staff I spoke to at the branch (Maartje and Daniel) were also great. Thanks for everything. Will...
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Was this helpful? Yes
Jan 15,2016
Minithumbup
Nicolas Scott
By:
Jan 15,2016
0 people found
this helpful
Nick was very responsive and pro-active throughout the sale process, following up on issues as and when they arose. I would strongly recommend him....
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Comment on agent fees
Initial thoughts were the fees were on the high side. However these were then fully earned as the process went on.
Was this helpful? Yes
Jan 15,2016
Minithumbup
Nicolas Scott
By:
Jan 15,2016
1 people found
this helpful
Having used various estate agents in Putney for a number of years buying, selling and renting property, it was a real shame that I had not used Lauristons sooner. Nick Scott was a breath of fresh air - honest, proactive and informative - everything you could wish for but very rarely get. Nick sold my property within days of instruction and drove the sale through to completion on the required date. He is simply the best at what he does and I would highly recommend him and Lauristons...
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Was this helpful? Yes
Jan 14,2016
Minithumbup
Nicolas Scott
By:
Jan 14,2016
0 people found
this helpful
Nicolas Scott is an exceptional salesman in all respects. His communication and facilitation skills were invaluable in securing and completing a sale which would have failed had I relied upon the conveyancing solicitors to progress. Eleven out of ten to Nic, superb....
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Comment on agent fees
Open to negotiation, thus slightly below competitors market rate
Was this helpful? Yes
Jan 13,2016
Minithumbup
Nicolas Scott
By:
Jan 13,2016
0 people found
this helpful
Nicolas is an excellent estate agent with an impressive organisational and management ability . He was very effective is arranging the purchase of my flat and was the real driving force behind the transaction. I would definitely want to work with Nicolas again!...
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Comment on agent fees
I was the purchaser and so this didn't apply.
Was this helpful? Yes
Aug 17,2015
Minithumbup
Luke Fernandez
By:
Aug 17,2015
0 people found
this helpful
We were in touch with Luke and Magdalena throughout the whole process. At first, it was Luke and once he left the company, Magdalena. Luke was the one who showed us the house, introduced us to the landlady and explained us everything. In our first meeting in the office, when he explained everything and we talked about the rent, payments and guarantors, he told us that we could use someone who was not based in the UK as a guarantor. Based on that information, we decided to put Elisa's mother, ...
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Comment on agent fees
They are very high and there are way too many different fees for every little thing. It should be more simple than that.
Was this helpful? Yes
Aug 10,2015
Minithumbup
Claire Brown
Heather Wooding
By:
Aug 10,2015
0 people found
this helpful
Claire has been a lovely agent to correspond with. She is incredibly personable, helpful and always on hand when needed. She made every effort to ensure we were settled in well and there as an on-going support. Many thanks Claire!...
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Comment on agent fees
Happy with the fees - they were average and nothing we didn't expect.
Was this helpful? Yes
Apr 30,2015
Minithumbup
Kristina Blenkharn
By:
Apr 30,2015
1 people found
this helpful
I initially made contact with Kristina Blenkharn about the above property. She was helpful and we arranged an inspection, for which she didn't turn up, rather sending a colleague. At the inspection, there was no information about the property at all though the 'substitute' person was helpful. I emailed Kristina to say we were interested, which she did reply to on the day. I phoned again on the Monday of the following week to meet in person at the Putney agent. Kristina was helpful at that ...
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Was this helpful? Yes
Apr 30,2015
Minithumbup
Claire Brown
By:
Apr 30,2015
0 people found
this helpful
Claire was absolutely on top of all the process of following a faulty boiler problem. She did her best to get an evaluation of the problem as quickly as possible, liaising with the landlord to get a solution promptly. Most helpful property manager would be a suitable title! Many thanks Claire...
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Was this helpful? Yes
Apr 30,2015
Minithumbup
Claire Brown
By:
Apr 30,2015
0 people found
this helpful
To Whom it May Concern, Claire Brown has been extremely helpful through all processes in anything we have needed. She is prompt on return of phone calls and emails and keeps us updated while she is continuing to wait for an answer. She was very kind and easy to work with to solve all problems quickly without hassle. I would happily work with her again. Best wishes, Samantha...
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Was this helpful? Yes
Feb 17,2015
Minithumbup
Claire Brown
By:
Feb 17,2015
0 people found
this helpful
Claire was our agent while we were looking for a property 3 years ago, she managed the property while we were living there and she supported us during our recent move back out. Both myself and my wife have nothing but positive things to say about Claire. She was incredibly supportive throughout our move in, move out and during the tenancy. She communicated very well, always got back to us quickly and dealt with our queries efficiently. We owe Claire a particular thanks during our move from...
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Was this helpful? Yes
Feb 12,2015
Minithumbup
Claire Brown
By:
Feb 12,2015
0 people found
this helpful
I live overseas so it gives me peace of mind to know that my property here is managed so competently by Claire. I have complete confidence in her. She's always ready with good advice, she's very knowledgeable, helpful, completely reliable and very pleasant to work with....
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Comment on agent fees
fair
Was this helpful? Yes
Feb 11,2015
Minithumbup
Claire Brown
By:
Feb 11,2015
0 people found
this helpful
I can't praise the service enough that Claire gave from start to completion she was polite, helpful & always quick to return calls / emails a total pleasure to do business with. I would highly recommend Lauristons because of this....
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Was this helpful? Yes
Feb 09,2015
Minithumbup
Claire Brown
By:
Feb 09,2015
0 people found
this helpful
Claire was thorough, organised and always available. Good service and always responsive. No problems to report and the flat was always sorted quickly....
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Was this helpful? Yes
Feb 08,2015
Minithumbup
Robert Govier
By:
Feb 08,2015
0 people found
this helpful
After 4 months with another Agent placed my property with Lauristons and almost immediately received notification of potential clients viewing the property. Offers soon came in and I was happy to accept an offer very close to my asking price within 4 weeks of starting with this company. I was kept informed at every step of proceedings and completion of the sale was handled and dealt with very speedily and professionally. I would recommend this company to any prospective buyers in the area, the ...
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Comment on agent fees
Fees were very reasonable.
Was this helpful? Yes
May 21,2014
Minithumbup
Andy Wilkins
By:
May 21,2014
0 people found
this helpful
We really enjoyed dealing with Andy and believe his tenacity, proactive approach and commitment to the process ensured that the sales went through as quickly and as painlessly as possible!!! We found Andy to be professional, friendly and supportive at all times. He was always available to help with any questions or concerns we had throughout the process. We would like to highly recommend Andy and would certainly go back to him if we were to sell a property....
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Was this helpful? Yes
Apr 08,2014
Minithumbup
Andy Wilkins
Ashleigh Fletcher
By:
Apr 08,2014
0 people found
this helpful
I am used to dealing with agents during my professional day and have a widely varying experience of them. On this occasion, I encountered Lauristons in my personal capicity, as a private prospective purchaser. These guys were outstanding. For the most part, I dealt with Andy Wilkins, who was very professional and helpful and most informative. I had initially met him when viewing another (unsatisfactory) property but he followed that up with details of two other properties he thought might suit, ...
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Was this helpful? Yes
Apr 07,2014
Minithumbup
By:
Apr 07,2014
0 people found
this helpful
I have just started living in a property managed by Lauristons. My property manager is Louise Brown and she has been very efficient in dealing with the issues that have arisen in the flat. From having a blocked drain dealt with to ensuring we had a splash guard installed in the shower, she has been professional and pleasant....
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Was this helpful? Yes
Areas covered
  • SW15
  • SW6
  • SW18
  • SW13
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £232,500
  • Max: £865,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
20 1 65 0 19 0 14 1 5 2
Brad Burton - upload your photo Brad Burton
4 reviews

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Darren Baker - upload your photo Darren Baker
2 reviews

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Lee Cheatle - upload your photo Lee Cheatle
1 reviews

About Lee No description set View full profile
Allayen Tan - no image available Allayen Tan
Senior Lettings Executive
29 reviews

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Simon Moss - no image available Simon Moss
Sales Manager
10 reviews

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Sylvana Conroy - no image available Sylvana Conroy
sales neg
6 reviews

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Jonathan Roberts - upload your photo Jonathan Roberts
8 reviews

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Samuel Gyasi - upload your photo Samuel Gyasi
2 reviews

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Rajvinder Bhangra - no image available Rajvinder Bhangra
Senior property manager
43 reviews

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William Maxted - upload your photo William Maxted
1 reviews

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Karen Clements - no image available Karen Clements
lettings negotiator
21 reviews

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Christopher  Rawle - upload your photo Christopher Rawle
1 reviews

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Dee Patel - upload your photo Dee Patel
0 reviews

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Ashleigh Fletcher - upload your photo Ashleigh Fletcher
3 reviews

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Andy Wilkins - no image available Andy Wilkins
Sales Negotiator
4 reviews

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Kristina Blenkharn - upload your photo Kristina Blenkharn
1 reviews

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Robert Govier - upload your photo Robert Govier
1 reviews

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Claire Brown - upload your photo Claire Brown
7 reviews

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Jay Brown - upload your photo Jay Brown
0 reviews

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Heather Wooding - upload your photo Heather Wooding
1 reviews

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Jean-Claude De Abreu Jean-Claude De Abreu
Lettings Manager
3 reviews

About Jean-Claude I joined Lauristons in 2015 having begun my journey in the property industry in 2012 working for a corporate estate agency based in South West London. Before joining Lauristons, I had won awards for h View full profile
Nicolas Scott Nicolas Scott
Sales Manager
13 reviews

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Tamas Kovari - upload your photo Tamas Kovari
1 reviews

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Lewis-Hamilton  - upload your photo Lewis-Hamilton
2 reviews

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Maartje Reilly - no image available Maartje Reilly
Senior Sales Executive
5 reviews

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Last updated at 1:09 PM 15/01/2016 by Matthew Payne

Complaints Procedure

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Last updated at 1:09 PM 15/01/2016 by Matthew Payne

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