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Lauristons

172 Lavender Hill Battersea, London
Greater London
SW11 5TG

020 7978 5800

Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
I chose Lauristons to sell my two-bedroom flat in Clapham SW4. On the whole the agents were friendly and helpful. I felt that the original agent was quite forward in his attempts to get me to sign with Lauriston but I was happy to go with them anyway and this didn't put me off. He worked very hard to get buyers in and I got an offer of full asking price straight away. The flat didn't even need to be listed on Rightmove, it sold so quickly. All went fine through the process until the buyers redu...
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Comment on agent fees
I think the contract could have made it clearer the fee structure I was signing up to. It was confusing and led to stress and a complaint.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
Julian Piku has really been amazing throughout the stressful process of trying to find and buy a place in London. Multiple attempts fell through but through his tenacity and going the extra mile to find me the perfect place within my tight timeframe, Julian finally helped me get into my new flat in Putney. I cannot recommend him highly enough. He is hard working, thorough, trustable and a very likeable person in general. Thank you again Julian!...
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Was this helpful? Yes
Jun 18,2015
Minithumbdown
By:
Jun 18,2015
6 people found
this helpful
I have both let and sold a property through Lauristons, and I have to commend Patrick Molyneux-Child on his professionalism and courteous tenacity. He took ownership of the sale when it had been left in the doldrums, and oversaw it successfully through to completion. I am very grateful to him for all his hard work and efficiency. He is a rare gem in a company that I have otherwise found to be disappointing, disorganised, unprofessional and at times simply dishonest. The internal departments do...
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Was this helpful? Yes
Feb 11,2015
Minithumbup
By:
Feb 11,2015
0 people found
this helpful
Jay is an abosolutle star he is so helpful and his word is gospel the way he eases your worrys and concerns is second to none he is a very pleasant person and fun to be around...
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Was this helpful? Yes
Feb 11,2015
Minithumbup
By:
Feb 11,2015
0 people found
this helpful
Jay is an extremely proactive and solutions oriented individual. I appreciate the cost effective methods and advice he suggests to maintain our investment property so we can maximize our return....
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Was this helpful? Yes
Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
Lauristons kept in contact with me during the process of finding a tenant, kept me well informed of their progress and found very reliable tenants with strong credit scores; I was happy with the rental income that they achieved for me and, to be honest, there was nothing to find fault with....
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Was this helpful? Yes
By: Director Response
Feb 06, 2015
View all comments (1)
Thank you for your lovely comments Sarah. Best wishes Silvia - Lettings Director....
Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
faster and more efficient than their competitors. their secret , time and caring for requirements of both parties .keep up the excellent work. Nicholina....
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Was this helpful? Yes
By: Director Response
Feb 06, 2015
View all comments (1)
Thank you so much for your kind words of encouragement and support. Best wishes, Silvia - Lettings Director....
Dec 10,2014
Minithumbup
By:
Dec 10,2014
0 people found
this helpful
I bought a flat in Stockwell in November 2013 that was not due for conversion completion until October 2014. Jonathan kept us up to date throughout the building works. We moved in and there was barely a hitch or hardly any snagging list. they were accurate with the process and the final spec of the flat....
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Was this helpful? Yes
Dec 05,2014
Minithumbup
By:
Dec 05,2014
0 people found
this helpful
I recently bought a property, and Jonathan Roberts form Lauristons was the broker who managed the process. Jonathan was very professional and thorough in handling the whole process, and his help and diligent follow up were crucial during the process. Also, Jonathan always had a great attitude. I totally recomend him, and congratulate Lauristons for having such professional in their team....
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Was this helpful? Yes
Nov 11,2014
Minithumbdown
By:
Nov 11,2014
6 people found
this helpful
Sick a tired of getting phone calls from this office! I though about selling my property 2 years ago and all I get now is jumped up estate agents calling me. Last week Nigel called me and tried to bully me in to letting me allow him to revalue my home. After telling him I had no need for the valuation now as I had decided to stay put he told me how the prices had increased and now was a good time to leave battersea. the cheek of it. the man is not helpful and is thoroughly annoying. what ever yo...
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What agent could do to change your mind?
STOP CALLING ME
Was this helpful? Yes
By: Mrs Unhappy
Jan 02, 2015
View all comments (2)
I have to say that a response was not needed nor was it expected. However this response is laughable and shows a true lack of professionalism. Not only does this response insinuate that my review is not factual, it also does not offer any form of compassion or understanding. The reason Mr Budd why I did not bring this up on the telephone is that I did not wish to listen to you tell me what to do any further and arguing with you would of only prolonged the conversation. It was not until my ne....
Sep 25,2014
Minithumbdown
By:
Sep 25,2014
4 people found
this helpful
We were mis sold our flat, lied to about what was going to be in the flat i.e. individual mail boxes which I had to fight with the builder to get. Were told we would be able to upgrade certain things in flat but never actually were given the opportunity and when questioned them they said it was too late! When I complained they were not interested at all. The flat is built by Henley Homes/Reis Construct(owned by same people) it is very poorly built I have had to go through the financial ombudsm...
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What agent could do to change your mind?
Be honest and truthful don\'t just be thinking of the percentage your going to earn.
Comment on agent fees
The flat was rejected by a couple then they had the cheek to ask for an extra ‚£5000 on top of what everyone else paid in flat.
Was this helpful? Yes
By: Darren
Nov 10, 2014
View all comments (1)
Dear Writer, We are very sorry to hear of your disappointment in your recent purchase. For any off plan purchase, details within the development brochure and marketing material, along with those distributed to your solicitor, are caveated that they may be subject to change. We will always endeavor to ensure that all information we present to potential purchasers is as accurate as possible, though are of course only able to rely upon the information provided to us at the time. With re....
Sep 24,2014
Minithumbup
By:
Sep 24,2014
9 people found
this helpful
Kyle was a true professional from the moment we met him. He provided a detailed & realistic valuation on our property. Once deciding to instruct Kyle, he managed to deliver the service he promised from start to finish. Creating and oversea the marketing of our property, achieving over the asking price, and ensuring he found a buyer that met out needs and time frame. I would certainly recommend Kyle and I am more than confident they will be happy with the result he and his very able team deli...
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Comment on agent fees
More than acceptable
Was this helpful? Yes
Apr 15,2014
Minithumbdown
By:
Apr 15,2014
2 people found
this helpful
I\'ve rarely had positive dealings with letting agents in the past, but Lauristons failed to live up to even the paltry standards of their own profession. We\'ve lived in the same property for many months and have had to repeatedly chase and cajole Lauristons over even the most basic maintenance issues. When workmen are eventually sent to the property, they are invariably incapable and need to make repeat visits to complete even simple jobs to a satisfactory standard. The company is lax a...
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Was this helpful? Yes
By: Alex Vinter
Apr 25, 2014
View all comments (1)
Thank you for a review, I encourage you to get in touch with me directly on alex.vinter@lauristons.com so I can address your concerns directly. A few points on the above, if the landlady has choosen to not carry out an inventory then it would be harsh to claim Lauristons to be at fault as a result. We do safety checks and ask security questions when giving out keys, so you may not be aware that these were asked in some ways, but I agree requesting an ID at all times would be preferable where....
Nov 28,2013
Minithumbup
By:
Nov 28,2013
2 people found
this helpful
Louise manages our flat in Battersea and does a really good job in proactively solving problems for us. She has great attention to detail and we trust her to sign off works on our behalf. It is always great to talk to her and she always keeps us informed....
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Was this helpful? Yes
Nov 01,2013
Minithumbup
By:
Nov 01,2013
3 people found
this helpful
My experience with Lauristons (especially Louise) has been nothing less than professional. I rely on having good understanding people to help and this agent is everything I need and more. I would recommend Lauristons to all Landlords and Tenants. Thank you....
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Was this helpful? Yes
Oct 06,2013
Minithumbup
By:
Oct 06,2013
3 people found
this helpful
The service we received at Lauristons when I put my property on the market for sale was excellent. I was introduced to Kyle spence which he took the time to explain to me all the process of selling my property , which made me feel at ease and very comfortable with their work. They were always very professionally with their job....
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Was this helpful? Yes
Oct 04,2013
Minithumbup
By:
Oct 04,2013
1 people found
this helpful
My experience with Lauristons (especially Louise) has been nothing less than professional. I rely on having good understanding people to help and this agent is everything I need and more. I would recommend Lauristons to all Landlords and Tenants. Thank you....
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Was this helpful? Yes
Oct 03,2013
Minithumbup
By:
Oct 03,2013
0 people found
this helpful
I have worked with Lauristons for over 10 years now and as I am overseas, it is crucial that I have a team on the ground in London to look after all of my affairs with the property. Lauristons have been very good at being responsive to the tenants and my needs over this entire time. In particular Louise and Rajvinder always work with the tenants to solve any issues, and are always a pleasure to work with from my end. I have no problem recommending this team!...
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Was this helpful? Yes
Oct 02,2013
Minithumbup
By:
Oct 02,2013
0 people found
this helpful
Louise has recently been appointed as my main point of contact and I can say that there is a reason why Louise is a very good manager, she is always available and resolves problems in no time at all. I highly recommend Louise and hope that she will be willing to manage my new properties....
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Was this helpful? Yes
Sep 30,2013
Minithumbup
By:
Sep 30,2013
0 people found
this helpful
Lauristons is providing excellent service they are dealing with all issues immediately and without fail. We had only positive experience with them. Very professional people....
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Was this helpful? Yes
Sep 30,2013
Minithumbup
By:
Sep 30,2013
0 people found
this helpful
The service I recived from this company was exelent. Lauristons is a top agent. I would like to say thank you espacialy to Louise as her service, attention to details and commitment to any promisses can not be quastioned ....
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Was this helpful? Yes
Sep 28,2013
Minithumbup
By:
Sep 28,2013
0 people found
this helpful
Lauristons are always a pleasure to deal with, a very understanding bunch and always happy to help. I highly recommend Lauristons especially the managing department. Thank you you to all of them for a great service...
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Was this helpful? Yes
Sep 28,2013
Minithumbup
By:
Sep 28,2013
0 people found
this helpful
I have been dealing with Lauristons for some time now. the company has always provided me with a good service up to a very high standard and always meets my expectations. Louise deals with my queries and requests in a professional manner....
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Was this helpful? Yes
Sep 12,2013
Minithumbup
By:
Sep 12,2013
5 people found
this helpful
First experience buying and made the whole experience a breeze. Always able to get in touch whenever I needed to and very accommodating of the fact I was abroad for much of the process. Very swift and efficient....
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Was this helpful? Yes
Sep 03,2013
Minithumbup
By:
Sep 03,2013
5 people found
this helpful
Kyle provided professional and thorough service throughout. He was reassuring and clear in all dealings and managed to handle the purchase quickly and efficiently, and at the same time keep on the tenants which was great for us; consistency of service was reassuring. He gave realistic estimates and had a Plan B ready in case of delays. The paperwork seems to have been fine and phone calls always answered quickly - great support from the branch generally. 5* service....
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Was this helpful? Yes
Aug 29,2013
Minithumbup
By:
Aug 29,2013
0 people found
this helpful
Louise was always professional and conscientious throughout the time i dealt with her. There were some difficult tenants and she always managed to resolve the issues courteously and with the minimum of fuss. It was a pleasure to deal with her....
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Was this helpful? Yes
Aug 21,2013
Minithumbup
By:
Aug 21,2013
5 people found
this helpful
my sale was handled so well by lauristons, from start to finish they priced the property correctly to sell and found me a buyer in my time frame. They acheived the highest price sale in the block of apartments todate. the whole process was seemless, very professional but friendly, i will definatley be usingn kyle and lauristons again in the future....
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Was this helpful? Yes
Aug 03,2013
Minithumbup
By:
Aug 03,2013
5 people found
this helpful
The agent was very efficient and kept the purchase moving smoothly. He organised everything well and always returned any call promptly. We will now be letting the property through yourselves and I hope that this proves as successful as the purchase....
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Was this helpful? Yes
Jul 22,2013
Minithumbup
By:
Jul 22,2013
0 people found
this helpful
I was impressed by the very prompt and efficient communications and turn around times in all aspects of the letting process. I was particularly pleased with the on-line contract signing and the rapid turn around for amendments. It was clear that work was not restricted to usual office hours. Many thanks....
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Was this helpful? Yes
Jul 01,2013
Minithumbdown
By:
Jul 01,2013
0 people found
this helpful
Our experience started off positively and went downhill quickly - mainly due to very poor communication. My girlfriend and I were looking for our first place to rent. We found an ideal flat with only one issue that the shower needed replacing. We made our offer with a clause stating that the shower needs to be fixed, and paid our holding fee. We then had some contact with Gerald Klein for a couple of weeks, he was nice and showed us around the flat a couple more times. Then all of a sudden ...
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Was this helpful? Yes
By: Dan Brieger
Aug 02, 2013
View all comments (3)
Hi Graeme I have looked through my emails now. Our references and ID were all submitted on the 4th of June and I can forward you an email from Gerald saying he has received these. I also received an introductory email from Louise Brown on the 17th June telling us she has taken over our file. I hope you can appreciate that the gap between 30th May and 17th June is quite a big one, especially when you are constantly looking for reassurances that everything is progressing smoothly. I hav....
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 70% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £380,000
  • Max: £1,790,000

Letting
  • Min: £0
  • Max: £0



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From Landlords From Tenants From Vendors From Buyers Other
21 1 15 5 4 1 8 1 6 2
Darren Baker - upload your photo Darren Baker
2 reviews

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Jason Taylor - upload your photo Jason Taylor
1 reviews

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Jonathan Roberts - upload your photo Jonathan Roberts
6 reviews

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Luke Fernandez - upload your photo Luke Fernandez
3 reviews

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Ben Fuller - upload your photo Ben Fuller
10 reviews

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Gerald Klein - upload your photo Gerald Klein
2 reviews

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Jay  - upload your photo Jay
2 reviews

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Patrick Molyneux-Child - upload your photo Patrick Molyneux-Child
1 reviews

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Lauren Layton - upload your photo Lauren Layton
1 reviews

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Julian Piku - upload your photo Julian Piku
1 reviews

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Craig Dougan - upload your photo Craig Dougan
1 reviews

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