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No description for branch.
Lauristons

120 Balham High Road Balham, London
Greater London
SW12 9AA

02087729373

Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
Where to start. One of the most difficult things I have ever done! Trying to sell my property while over seas. Vicky Tevari at Lauristons was a god send. Keeping me constantly up to date and communication with me weekly. Overseeing my then Tennant move out, and informing me of what needed to be done and arranging locks to be changed and more. I wish all estate agents were like Vicky. Thank you so much for all your help with selling my property....
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Comment on agent fees
All estate agents fees seem high. But with the service I have been given I am happy to pay it.
Was this helpful? Yes
Apr 11,2016
Minithumbup
By:
Apr 11,2016
0 people found
this helpful
Both Vicky Tevari and Jade Fitzpatrick were really helpful with my property search. I had two flats fall through with previous estates agents prior to using Lauristons and made them aware of this. They therefore, made sure that they would do all they could to ensure that the purchase with them went through smoothly. They constantly chased all parties to ensure the transaction went as seamlessly as possible. The entire process from offer to completion took about 5 months due to both solicitors be...
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Comment on agent fees
As a buyer there were no fees
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Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
i was pleasantly surprised with Vik's approach and manner, he was professional, polite, helpful, and has made me rethink my attached towards estate agency's. he kept me informed, up to date on progress, and advised me where necessary....
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Comment on agent fees
would have preferred to be able to negotiate rate to 1% as you were sole agent but was told your lowest rate was 1.5% but on reflection because of Vik's work and his team I'm over all happy now with the 1.5%
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Mar 07,2016
Minithumbup
By:
Mar 07,2016
0 people found
this helpful
I found both Mr. Vicky Tevari as well as Ms. Jade Fitzpatrick very professional and helpful. They handled the sale of my house in an excellent manner. The whole transaction went very smoothly as a result the transaction of sale was accomplished in just one month (of course the two solicitors contributed to this also), Mr. Tevari and Ms Fitzpatrick were polite and they helped all the way through. I would certainly recommend my friends and relatives to use Lauristons and in particular that they re...
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Comment on agent fees
The fees was very reasonable.
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Aug 17,2015
Minithumbup
By:
Aug 17,2015
0 people found
this helpful
I completed on my first flat earlier in the summer and it wouldn't have gone so smoothly without the help of Lauristons and especially Andy Wilkins. He really went above and beyond his call of duty and couldn't have done enough to help us. Everyone we dealt with was extremely professional and efficient, I would definitely recommend them....
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Jul 16,2015
Minithumbup
By:
Jul 16,2015
0 people found
this helpful
First time I have heard from them (via Internet) and I am very impress with their service. I had a viewing booked on the same day and everything else went very smoothly. They are very quick with their answers and give 100% effort to sort the issue out....
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Jun 30,2015
Minithumbup
By:
Jun 30,2015
0 people found
this helpful
I have just completed on a flat purchase through Lauristons and I could not recommend them more highly. Our agent in particular, Andy Wilkins was extremely helpful and attentive. He went out of his way to help us out on numerous occasions, including helping us remove the old furniture from the flat! He communicated very closely with us and the vendor and was always contactable. We had quite a few problems with the flat purchase going through and hurdles to overcome and Andy helped us with all th...
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Comment on agent fees
no fees were paid to them.
Was this helpful? Yes
Jun 01,2015
Minithumbup
By:
Jun 01,2015
0 people found
this helpful
I bought my new flat through Lauristons of Balham. The agent I was primarily dealing with, Andy Wilkins, was very friendly, professional and helpful. I would certainly recommend using Lauristons if you are looking to buy a proprerty in the Balham area....
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May 15,2015
Minithumbup
By:
May 15,2015
0 people found
this helpful
Excellent service, efficient and always on hand to answer any queries over email or phone. Made the experience of buying my first property very easy and stress free....
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May 06,2015
Minithumbup
By:
May 06,2015
0 people found
this helpful
All communication from Lauristons, from our initial viewing through to admin and progression, has been prompt, positive and courteous. We've never felt harassed but rather treated like a customer. I would have no hesitation in recommending them for lettings in the Balham area....
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Apr 03,2015
Minithumbup
By:
Apr 03,2015
0 people found
this helpful
I am from oversees and couldn't easily come to London to find a flat. After emailing/calling different agencies for a flat I saw on www.rightmove.co.uk and always having a reply that the flat already was let or that the agent I had on the phone had to ask the manager because I was oversees or wanting first some other information from me, Lauristons immediately accepted and blocked the flat and after the usual controls it was confirmed. All in the same day. I was able to handle all the administr...
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Comment on agent fees
Quite high (point of view from someone coming from oversees) but considering the quality of the service they are worth the price.
Was this helpful? Yes
Mar 03,2015
Minithumbup
By:
Mar 03,2015
0 people found
this helpful
Vik and Jade were did a great job. It was easy to contact them and if they were not around there was always a speedy response. The professional photos really showed off the potential of the house and Vik came well prepared with his comparable evidence to support his valuation. Nothing was too much trouble even after exchange and checking for me that the completion monies had arrived the day before completion when the solicitors were not responding. Highly recommended...
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Jan 17,2015
Minithumbup
By:
Jan 17,2015
0 people found
this helpful
Since the first time I came to Lauristons to get informations about a potential property to purchase, she was extremely professional and friendly and she made me feel welcome as a customer and treated with absolute respect and honesty. She played an important part in me deciding, at the end, to purchase the property, and she was always available and helpful in the course of the transaction and payment that, me residing in a remoted country abroad, was sometimes a bit complicated. I would defin...
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Sep 14,2014
Minithumbup
By:
Sep 14,2014
0 people found
this helpful
Excellent service from the initial valuation where good advise was offered to the marketing of the property where an offer was achieved which slightly exceeded my expectation. Always found Jade to be informed on the situation, proactively assessing any issues. This is a personable and hardworking team which I would certainly look to work with again should I have another property to sell - highly recommended....
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Comment on agent fees
No problem.
Was this helpful? Yes
Apr 07,2014
Minithumbup
By:
Apr 07,2014
0 people found
this helpful
Susan Lamont is a fantastic administrator. She is efficient and organised and she goes the extra mile. On one occasion we were in the middle of quite a big redecoration which the contractors had delayed. Susan had already planned her annual leave and while on leave she continued to liaise with the contractors on my behalf and with me in order to get the job finished. She is the best property administrator I have ever dealt with and I own properties both in the UK and in South Africa. Susan a...
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Apr 07,2014
Minithumbup
By:
Apr 07,2014
0 people found
this helpful
Unfortunately the process of buying our first place was made very stressful and drawn out by a vendor that kept us hanging on and continualy increasing the price AFTER our offer had been accepted. From offer being accepted to completion the process will have taken 1 year. During this time Nigel had a very hard job of managing the expectations of a very testing vendor and ourselves. On several occasions he was put in a very difficult position in regards to conflicting interests between ourselves ...
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Nov 21,2013
Minithumbdown
By:
Nov 21,2013
1 people found
this helpful
Fine to deal with however often took some time to respond to emails. Main concern is over fees to tenants - the most expensive free is if you move in to replace a previous tenant - by far the most expensive i\'ve ever heard of. Also they charge a fee for to write a reference - £60 - which of course is in the contract however it\'s not perhaps something you notice because i\'ve never ever had to pay a fee for a reference. For the cost of £60 it took them 24 hours to do the refer...
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What agent could do to change your mind?
Stop charging fees for references and such high fees for contract name changes.
Was this helpful? Yes
By: Alex Vinter
Nov 25, 2013
View all comments (1)
Thank you for your review and the feedback about our fees. As you outline; our fees are made very clear and transparent at the outset of the agreement. We actually get all of our prospective tenants to sign a separate agreement between the agency and each respective tenant setting all these fees out transparently. No other agency that I am aware of does this as a separate concise agreement. Tenant changeovers are charged at a rate in proportion to the amount of work, we do not derive any reve....
Nov 01,2013
Minithumbup
By:
Nov 01,2013
1 people found
this helpful
Louise Brown helped me though the process of renting my new property. It was a good service and I can highly recommend her company....
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Nov 01,2013
Minithumbup
By:
Nov 01,2013
0 people found
this helpful
Very good agent if you are looking to rent property around Wimbledon area you need ti contact them, staff alwsys happy to help....
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Oct 14,2013
Minithumbup
By:
Oct 14,2013
1 people found
this helpful
We work with Lauristons and they are very organised with their work, and efficient with the way they handle each job. Louise is our contact and she has been a very pleasant communicator....
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Oct 03,2013
Minithumbup
By:
Oct 03,2013
0 people found
this helpful
hi Louise Brown was helping out to us to resolve some issue with our landlords . All was resolved very quickly and in proffesional manor....
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Oct 02,2013
Minithumbup
By:
Oct 02,2013
0 people found
this helpful
Louise Brown helped assist me with some issues that have been ongoing for some time. The owner has always proved quite difficult but Louise has taken control and been very understanding....
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Oct 02,2013
Minithumbup
By:
Oct 02,2013
0 people found
this helpful
I have been dealing with Louise and she is always helpful and a pleasure to speak to. I would not hesitate to recommend Lauristons to anyone. A wonder and down to earth estate agency....
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Sep 27,2013
Minithumbup
By:
Sep 27,2013
0 people found
this helpful
Lauristons are an exceptional agent and their staff are always very forthcoming. Louise Brown is quick to help and will always resolve any problems that occur. It is a pleasure dealing with the team....
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Sep 26,2013
Minithumbup
By:
Sep 26,2013
0 people found
this helpful
It was a great pleasure to deal with Lauristons from the start to finish. All members of the staff especially Louise are always happy to help. Thank you very much for a great service....
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Sep 24,2013
Minithumbup
By:
Sep 24,2013
0 people found
this helpful
While dealing with Lauriatons ( all branches ) I have been nothing but professionally handled and warmly received. I would highly recommend using Lauristons as a Landlord, Tenant or Vender. I have dealt with many agents over the years and this is one of the best I have come across....
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Sep 23,2013
Minithumbup
By:
Sep 23,2013
0 people found
this helpful
Lauristons have always been very helpful and though there have been a few ups and downs,Louise has always been at hand to help . She certainly knows what to do in an emergencey and has porved to go out of her way to make sure that all is as it should be. Its nice to know that we are always in safe hands....
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Sep 23,2013
Minithumbup
By:
Sep 23,2013
0 people found
this helpful
Lettings Agent Louise Brown was the consummate professional. I was the worst kind of client - didn\'t know where I wanted to rent, didn\'t know how long I\'d need the flat, didn\'t have a real idea of budget but most of all, didn\'t really understand how the \'short let, furnished\' system worked. The other agents I approached all told me to come back when I\'d figured it out. In contrast, Louise patiently provided an overview of how the system worked, carefully talked me through my own situatio...
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Sep 20,2013
Minithumbup
By:
Sep 20,2013
0 people found
this helpful
Louise if always on hand to swiftly book in works that are required at the problematic property, In my line of work there is always an urgency for us to make a presence sooner rather than later, when I need to arrange access or collect keys this is always done with a smile and with professionalism. The same can be said for Susan, who is also regularly in touch with regards to arranging for Prokill to attend properties. It\'s always a pleasure calling the Balham office team, who always m...
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Sep 15,2013
Minithumbup
By:
Sep 15,2013
0 people found
this helpful
I have been dealing with Lauristons for 2 years now and as a contractor who deal with estate agents and property management every day, they are by far my favorite. Louise Brown is very friendly and always on top of the jobs. Makes work a lot less stressful....
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Was this helpful? Yes
Areas covered
  • SW12
  • SW2
  • SW17
  • SW4
  • SW16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 64% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £230,000
  • Max: £756,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 0 20 1 9 0 11 0 20 1
Darren Baker - upload your photo Darren Baker
2 reviews

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Karina Selway - upload your photo Karina Selway
1 reviews

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Mark Shodipo - upload your photo Mark Shodipo
15 reviews

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Mark Kimber - upload your photo Mark Kimber
8 reviews

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Jonathan Roberts - upload your photo Jonathan Roberts
6 reviews

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Steve banks - upload your photo Steve banks
3 reviews

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Jade Fitzpatrick - upload your photo Jade Fitzpatrick
8 reviews

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graeme goosen - upload your photo graeme goosen
5 reviews

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Vicky Tevari Vicky Tevari
Sales Manager
6 reviews

About Vicky I first worked in Estate Agency in 1986 working as a Sales Negotiator for a local firm in Wandsworth before embarking on a 27 year career in estate agency, specialising in South West London. During th View full profile
Krzyzanowska  - upload your photo Krzyzanowska
1 reviews

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Andrew Wilkins - upload your photo Andrew Wilkins
2 reviews

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Ryan Palattao - upload your photo Ryan Palattao
1 reviews

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Victoria Marston - upload your photo Victoria Marston
1 reviews

About Victoria No description set View full profile
Lauren  - upload your photo Lauren
1 reviews

About Lauren No description set View full profile

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Fees

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Last updated at 1:10 PM 15/01/2016 by Ryan Palattao

Complaints Procedure

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Last updated at 1:10 PM 15/01/2016 by Ryan Palattao

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