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Langford Russell

3-5 Kelsey Park Road Beckenham, Bromley
Greater London
BR3 6LH

0208 663 4433
Website not available

Properties for Sale
Properties to Rent

Feb 14,2018
Minithumbup
By: 'eh342'
Feb 14,2018
0 people found
this helpful
I cannot fault the lengths that Eddie went to in order to help our purchase complete. Throughout the whole process Eddie kept us updated, try to sole our chain issues and ultimately ensured we completed on our perfect house. He was understanding and patient but ...
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Comment on agent fees
n/a buyer
Was this helpful? Yes
By: Andrew Roberts
Feb 16, 2018
View all comments (1)
Thank you for your kind words and really pleased you were happy with Eddie! If you have a Google account, would love to see this on here as well please :) http://search.google.com/local/writereview?placeid=ChIJB-wOC78BdkgRK6Lh5EwVtZw. Thanks. Andrew Roberts - Customer Relations Manager ...
Oct 01,2017
Minithumbdown
By: 'Wyatt'
Oct 01,2017
3 people found
this helpful
Absolutely TERRIBLE experience with Langford Russell, we were lied to about our prospective buyer who was not financially verified. We were told he was a cash buyer and wanted a quick sale so after completion date was agreed we set about arranging things to be ...
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Was this helpful? Yes
Nov 23,2015
Minithumbdown
By: 'Mariya Pavlova'
Nov 23,2015
2 people found
this helpful
Absolutely terrible!!! I regret and curse the day I got a contract with them! They are absolutely uncaring, don't answer their phone, don't answer e-mails! They left me without hot water and heating on DURING THE SUMMER! I complained so many times, everything in this ...
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Was this helpful? Yes
May 08,2014
Minithumbdown
By: 'ERW'
May 08,2014
1 people found
this helpful
Brought a property with this office and it was just horrific. I was gazumped, treated poorly, miscommunicated I\'m now complaining over what felt like a fraudulent activity. Even when I finally completed after being forced to go to sealed final bids twice, I then ...
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What agent could do to change your mind?
Honest and open communication, given me the keys to my house after completion which they refused to do.
Attached Files
Was this helpful? Yes
By: Nicola McGrath
May 09, 2014
View all comments (1)
Further to your above comments I would like the opportunity to discuss this with you and go through your complaint and comments made. My name is Nicola McGrath and I am the Customer Services Manager for The Acorn Group, which Langford Russell is a part of. Please contact me on 020 8315 6929 or at nicola.mcgrath@acorn.ltd.uk. ...
Apr 24,2014
Minithumbdown
By: 'Bruce\'s right'
Apr 24,2014
1 people found
this helpful
What a shambles. This company is a complete rip off, with the rudest most unhelpful staff I have ever dealt with. "*" Good luck if you want to try and sell your house through this incompetent bunch, trust me you shall need it....
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What agent could do to change your mind?
Close
Attached Files
Was this helpful? Yes
Mar 17,2013
Minithumbdown
By: 'Chris'
Mar 17,2013
7 people found
this helpful
Last September my flatmate, my partner and I were looking for a new place to rent. We'd spent months researching online in advance and settled on the Beckenham/Bromley corridor. Our first two attempts to view properties with Langford Russell ended in short notice cancellations. ...
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What agent could do to change your mind?
If they had not been lying, unhelpful cheats I would have happily recommended them.
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £840,000
  • Max: £840,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
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Complaints Procedure

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Awards won by Langford Russell, Bromley BR3 6LH

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