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    Suzie Payne
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    Stephanie Irvine
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    John Lally
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    Natalie Borg
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    Jay Williams
Kirkham Property

509 Middleton Road Chadderton, Oldham
Greater Manchester
Ol9 9SH

0161 626 5688

Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
Kirkham Lettings were brilliant in helping us find our new home. We found the viewing with the agent very helpful and the help in registering our details and interest in the property, they have also help assist in any queries we had. Smooth process and no problems, all the agents were very friendly and helpful especially Suzie....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
We are very happy with the service provided by Kirkhams Lettings. Jay and Suzie have been extremely helpful and proactive throughout the whole process of letting our property out. We were very impressed with Jay's professional yet friendly manner from day one when we first went to speak to him about letting. He offered very valuable advice and kept in touch regularly to inform us prospective tenants. A very thorough and efficient service. I would highly recommend Kirkhams Lettings....
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Comment on agent fees
Very reasonable and affordable fees!
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
1 people found
this helpful
Amazing service from Suzie at Kirkhams when I needed help finding a new family home. Can't thank her and the team enough for their help and support! I would highly recommend Kirkhams....
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Comment on agent fees
Fair and reasonable fees, well worth it for the hard work they put in.
Was this helpful? Yes
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Kirkham have been brilliant throughout everything. From our initial enquiry, to the viewing, to the application itself. Suzie and Jay were brilliant and looked after us both from start to finish. Moving house can be stressful, but Kirkhams made everything feel a lot easier and I'm sure we're going to enjoy our letting as much as their excellent customer service. Highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
The service provided by Alan Kirkham's was excellent and we cannot fault it. In particular, Jay was extremely helpful and efficient in dealing with our application - genuinely pleasant and helpful person!...
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Comment on agent fees
Fees seem to be cheaper than other agents. In some cases by approximately £150 cheaper
Was this helpful? Yes
Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Absolutely couldn't have asked for a better estate agents to handle everything! Felt so happy and confident in the service and so at ease with the whole process from viewing the house to signing in the dotted line and having the keys handed over. Jay made everything simple for me and was so friendly he made the whole thing fun! Thank you Jay and Kirkham for helping me to find the perfect place to live!...
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Comment on agent fees
Good, on par with all other agent fees
Was this helpful? Yes
Oct 19,2016
Minithumbup
By:
Oct 19,2016
1 people found
this helpful
Alan kirkham lettings were absolutely fantastic. They helped us in dire need of a house to rent, and came through for us. The information was always uo to date and very helpful. Jay williams helped us and I cant rate the man high enough. Super friendly and always had a smile. I would recommend Alan kirkham lettings to anybody. Will be using them again....
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Oct 19,2016
Minithumbup
By:
Oct 19,2016
1 people found
this helpful
Seriously : a very professional service and both Suzie and Jay cannot do enough, which as a land lord, is refreshing in this industry. Agents generally have a bad reputation, Alan kirkhams certainly prove that there are good agents out there....
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Sep 08,2015
Minithumbup
By:
Sep 08,2015
0 people found
this helpful
On change of tenant received excellent and professional support from the Agent, with very limited work required by me as landlord...
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Aug 28,2015
Minithumbup
By:
Aug 28,2015
0 people found
this helpful
Natalie and the Kirkhams staff provided an excellent service as agent whilst letting my Saddleworth property. Keen professional and efficient. Would recommend them to anyone!...
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Comment on agent fees
Reasonable industry standard for the service provided
Was this helpful? Yes
Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
Both John and Natalie we're very helpful. I had some difficult personal circumstances that meant I had to end my tenancy early. They were nothing but supportive, helpful and understanding as well as remaining professional. I would definitely use Alan Kirkham again....
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Comment on agent fees
The fees were very reasonable
Was this helpful? Yes
Aug 26,2015
Minithumbup
By:
Aug 26,2015
0 people found
this helpful
Natalie is very helpful she always answers my emails swiftly and keeps me updated with everything that is happening with my tenant regarding her housing benefits. She has been especially helpful with both my tenant and myself during periods of stress . i live abroad and it is reassuring to know that there is someone I can communicate with if I have any concerns regarding my property. She never makes me feel as though I am bothering her, I feel like I am talking to a friend and nothing is too ...
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Aug 25,2015
Minithumbup
By:
Aug 25,2015
0 people found
this helpful
I found Natalie to be extremely competent, hard working and very professional. On an almost monthly basis my tenant was behind with payment but Natalie kept me informed and diligently chased any outstanding monies. She was always quick to respond to queries and was a pleasure to deal with....
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Was this helpful? Yes
Jul 29,2015
Minithumbup
By:
Jul 29,2015
1 people found
this helpful
Having recently dealt with Kirkhams I would highly recommend their services. Myself and my partner were looking for a refurbished house to rent in order to raise our 9 month baby boy. We dealt with John and from the offset he was professional, friendly and really on the ball. He continually kept us updated as to the progress of our application and responded to our calls/emails immediately. This was one of the smoothest moves I have undertaken and believe that this was due to high levels of custo...
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Was this helpful? Yes
Jul 24,2015
Minithumbdown
By:
Jul 24,2015
1 people found
this helpful
I have been a tenant of Alan Kirkham for just over a year now in a "managed" property. I use the term managed loosely as they do no managing at all. I have raised many a issue with the property I rent and they just fob you off to the landlord - who isn't local to sort out. Not managed in my view. I have been without wallpaper due to a damp issue for 8 months an nothing gets done. Alan Kirkham do not care about their tenants. I also looked at another property with Alan kirkham due to...
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What agent could do to change your mind?
Employ nicer staff that are helpful to tenants. They give off the impression that they are not commission to help you. Worse service I have ever received!!
Was this helpful? Yes
Jul 02,2015
Minithumbup
By:
Jul 02,2015
2 people found
this helpful
My overall experience with Alan Kirkhams lettings was excellent. John did everything he could to help us and always replied back to any questions or queries we had. He was very professional and had excellent customer service skills. I would recommend anyone to use them for lettings....
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Jun 08,2015
Minithumbup
By:
Jun 08,2015
0 people found
this helpful
Since dealing with Natalie, we have been impressed with the very professional and efficient way we have been dealt with. Due to totally unforeseen circumstances, Natalie has helped us through an extremely stressful and worrying time. Each time Natalie said she would get back to us, via phone or email, she has done so, as quickly as possible. She has kept us fully informed about what has been happening and what our options have been....
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Was this helpful? Yes
Apr 22,2015
Minithumbup
By:
Apr 22,2015
1 people found
this helpful
As a new Landlord we good guidance and communication and information from John, and found a tenant the day we handed the keys over!!...
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Was this helpful? Yes
Apr 17,2015
Minithumbup
By:
Apr 17,2015
1 people found
this helpful
This is the first time we have let our property through any agent and I am pleased to say that because of John's professional, friendly and efficient service it has been relatively easy to do....
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Comment on agent fees
I think the fees are comparable with other letting agents in the area so acceptable to us. When we initially met with a member of staff (not John) we were quoted a higher rental figure than we actually got but that is not down to John - I feel the initial member of staff embellished the figure somewhat to try to get our business. John was more honest about this.
Was this helpful? Yes
Mar 11,2015
Minithumbup
By:
Mar 11,2015
1 people found
this helpful
I am very pleased to say that Suzie and John at the Chadderton office of Alan Kirkhams were excellent in every way in providing an excellent service. Tenant find, couldn't have asked for anyone or anything better. Up dated regularly, given good sound advice, fantastic customer service both on the telephone and in person. Also they were happy to give support after. I would highly recommend then for this service, as in the future we will definitely be using them again. 10 out of 10 from me,...
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Comment on agent fees
Fees acceptable for what service we received .
Was this helpful? Yes
Feb 25,2015
Minithumbup
By:
Feb 25,2015
1 people found
this helpful
I was a little nervous renting my first property and wasn't sure what I needed to do once I had found a property I liked. Suzie helped every step of the way and was there at the end of the phone when I had any questions, nothing was too much trouble & renting my first property ran smoothly & with the help of Suzie stress free! The staff were very helpful, with excellent customer service skills & I would definitely recommend them to family & friends. Thanks so much...
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Was this helpful? Yes
Feb 24,2015
Minithumbdown
By:
Feb 24,2015
0 people found
this helpful
This is the second time they have turned me down for the same property. The first time we arranged a viewing but when I turned up they told me that it was actually arranged for another day. I was annoyed and didn't rebook because I was sure that the time agreed was correct as I thought, and I didn't want to use them. seeing the property still on the market after couple of months, I decided to arrange another viewing, the second time. The day and time was confirmed mutually over the phone. The...
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What agent could do to change your mind?
definetly be more organised, you cant confirm viewings and then just don\'t turn up. and be more transparent and the staff definitely need to be more customer focused be nice.
Was this helpful? Yes
Feb 17,2015
Minithumbup
By:
Feb 17,2015
1 people found
this helpful
I first contacted John whilst living abroad, I explained what I was looking for and within a week Of returning I was moving in, both John & Suzie were both very helpfull and pleaseant. I would like to add, the back up Kirkhams provide is excellent, we had a small problem on Saturday evening, it was reesolved by lunchtime on Sunday,...
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Feb 17,2015
Minithumbup
By:
Feb 17,2015
1 people found
this helpful
I used Alan Kirkham last year and was impressed with Suzie as she provided really good customer service and was really friendly. My last tenant moved out after 12 months so I decided to use Alan Kirkham letting again due to the good experience last time. This time I dealt with Suzie and John and they were very efficient and provided a great level of service and managed to find me a tenant straight away. I would definitely recommend them....
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Feb 04,2015
Minithumbup
By:
Feb 04,2015
1 people found
this helpful
I first contacted Alan Kirkham on the off chance of any properties being available on a specific development, I received a prompt and polite reply to say there was not any at that time. However, in no time at all, Suzie contacted me back and advised there was a property only just come onto the market for the development we desired, this shows she really cares about what she does, a viewing was arranged quickly and we set about taking the property on. Suzie was even available on a Saturday, which...
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Was this helpful? Yes
Jan 18,2015
Minithumbup
By:
Jan 18,2015
0 people found
this helpful
Called in and spoke to Suzie regarding Kirkham's Managed packages for Landlords. She was extremely helpful and friendly and because of my initial meeting and conversations with Suzie I have subsequently signed up with them. My previous Agents had disappointed me and so far Kirkhams have not....
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Was this helpful? Yes
Nov 21,2014
Minithumbup
By:
Nov 21,2014
1 people found
this helpful
We received excellent customer service from Suzie at Alan Kirkham Lettings in helping us apply for our rented property. She was always very professional and happy to deal with any queries we had - nothing was too much trouble. I would definitely recommend the services at Alan Kirkham....
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Comment on agent fees
Unsure if fees were the most competitive
Was this helpful? Yes
Nov 19,2014
Minithumbup
By:
Nov 19,2014
0 people found
this helpful
Being new to renting a property out I needed all the help I could get. The staff at Alan Kirkhams did everything possible to help me with letting my property and they made sure I understood everything I had to do both now and in the future. They found my ideal tenant very quickly and I can't praise them enough for how they helped me to let my house....
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Was this helpful? Yes
Nov 18,2014
Minithumbup
By:
Nov 18,2014
1 people found
this helpful
I was happy with the way we were treated throughout the whole process which ran efficiently....
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Comment on agent fees
I would of preferred to pay the deposit via credit card however this option was not available.
Was this helpful? Yes
Nov 18,2014
Minithumbup
By:
Nov 18,2014
1 people found
this helpful
Alan Kirkham's give a very professional service of which is not easy to find in todays marketplace. They always keep me in touch and up to date with the currant situation. I found them very polite and would recommend them to anyone searching for a company to act for them within the area of which I employed them, that of Landlords Rental / Tenancy. I look forward to continual service from them....
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Comment on agent fees
satisfied
Was this helpful? Yes
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Valuation and Fee Performance
100% customers were satisfied with fees 92% accuracy of agent's valuations
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From Landlords From Tenants From Vendors From Buyers Other
22 1 26 3 0 0 0 1 0 3
Suzie Payne - upload your photo Suzie Payne
7 reviews

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Stephanie Irvine - upload your photo Stephanie Irvine
1 reviews

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John Lally - no image available John Lally
Lettings Negotiator
10 reviews

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Natalie Borg - upload your photo Natalie Borg
6 reviews

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Jay Williams - upload your photo Jay Williams
6 reviews

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