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    Anna Fitzsimons
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    George Sifonios
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    Sally Callaghan
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    Paul
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    samantha Richardson
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    Natalie Smith
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    Jesse
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    Natalie K. Smith
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    Sophia McWilliams
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    Noel Lawrence
No description available.
Kinleigh Folkard & Hayward

58-60 Tooting High Street Tooting, London
Greater London
SW17 0RN

020 8767 1400

Jul 15,2016
Minithumbdown
By:
Jul 15,2016
4 people found
this helpful
I wish I could give zero stars. This agent is extremely unprofessional, rude and obnoxious. Uses dirty tactics to get business and as a result of this he jeopardised our purchase of a property. Noel's actions and unprofessionalism are putting the Tooting KFH into disrepute and I will not use them to sell or buy a property. Not to be trusted!...
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Was this helpful? Yes
By: Noel Lawrence
Jul 28, 2016
View all comments (3)
Dear Poster, I would be grateful if could provide me with some further information relating to your post, sadly there is not a huge amount information provided with your accusations. We take statements such as these seriously and would like to help where possible or please do free to contact Kinleigh Folkard & Hayward directly. Kind regards Noel Lawrence....
Apr 26,2016
Minithumbup
By:
Apr 26,2016
0 people found
this helpful
Sally was very helpful from the outset, understood what we were looking for and liaised with us through out the process to ensure it went smoothly. Quick to answer questions we had and communicate with our new landlord on any queries we had with regard the property. Sally was very friendly, proficient and easy to deal with and we would recommend her as an agent to anyone looking to rent in the area....
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Was this helpful? Yes
Feb 05,2016
Minithumbup
By:
Feb 05,2016
0 people found
this helpful
We were looking for a 3-bedroom flat in a reasonable price. My first call was answered by a gentleman (unfortunately I can't remember the name) who promised to ring back but never did. I tried again couple of days later only because they had a property which suited our needs. I was very lucky to get through to Sophia. She was very helpful from the very beginning of our conversation and arranged the viewing the same day. We made an offer and Sophia made sure we didn't wait too long for the land...
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Was this helpful? Yes
Aug 24,2015
Minithumbup
By:
Aug 24,2015
0 people found
this helpful
Sophia was extremely helpful throughout the process. We booked a viewing for a particular flat and she took us to see all similar flats in the area which was great! She was very friendly and always available to answer questions about the paper work etc. she made it very easy!...
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Was this helpful? Yes
Aug 12,2015
Minithumbdown
By:
Aug 12,2015
2 people found
this helpful
Noel Lawrence came out to view my property and provide valuation. I have to say the first time I met him I found him to be the typical 'estate agent' i.e. trying to be smooth and slick however coming across more sleazy and full of the usual crap. We discussed in length the property and potential sale price. As well as the price my particular concern was the fee which would be charged so we discussed this after being informed of the percentage rate I asked Noel if this was negotiable and he ...
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Was this helpful? Yes
Aug 07,2015
Minithumbup
By:
Aug 07,2015
0 people found
this helpful
Fantastic job in arranging tenants, particularly when first set of prospective tenants unexpectedly dropped out; has been very smooth process...
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Was this helpful? Yes
Sep 26,2014
Minithumbup
By:
Sep 26,2014
0 people found
this helpful
Sophia was excellent and very thorough. She helped us find the exact property we were looking for. She managed to find us something in our price range, in a good area, with everything we wanted. She was extremely easy to work with and very professional....
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Was this helpful? Yes
Jul 21,2014
Minithumbup
By:
Jul 21,2014
0 people found
this helpful
While we were looking for an apartment to rent, Jesse was our agent who was helping us to find a new home. He is a very professional, helpful and kind person, who is aware even of smallest details concerning the apartments and the borough....
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Was this helpful? Yes
Jul 10,2014
Minithumbup
By:
Jul 10,2014
0 people found
this helpful
Myself and my partner had been looking for a property to rent for around a month and consequently had been in contact with a number of estate agents. Sophia was by far the most helpful and pleasant agent we came across and set up 3 viewings for us which all matched our requirements. It was nice Sophia had considered what we had asked for, as experience with other companies had been sales pushes on properties not in the right area etc. Once we had decided to put an offer on a property we fou...
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Comment on agent fees
Fees were inline with what we expected and lower than some agents we had come across.
Was this helpful? Yes
Jul 10,2014
Minithumbup
By:
Jul 10,2014
0 people found
this helpful
Myself and my partner had been looking for a property to rent for around a month and consequently had been in contact with a number of estate agents. Sophia was by far the most helpful and pleasant agent we came across and set up 3 viewings for us which all matched our requirements. It was nice Sophia had considered what we had asked for, as experience with other companies had been sales pushes on properties not in the right area etc. Once we had decided to put an offer on a property we fou...
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Comment on agent fees
Fees were inline with what we expected and lower than some agents we had come across.
Was this helpful? Yes
Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
Sophia was an amazing agent for myself and my partner when we were moving house. Throughout the entire process she was always in touch with us making sure she was always updated with what we wanted and what we were looking for. Even throughout the stressful times, (which there were a few of) we didn\'t feel like we were being forgotten about. Overall the service we received was excellent and I would highly recommend FKH to friends or family that my be looking to move....
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Was this helpful? Yes
Apr 09,2014
Minithumbdown
By:
Apr 09,2014
2 people found
this helpful
I work a really busy job and so i was never going to be able to spend all my time managing this sale and purchase. I know i have a responsibility to research certain issues but i really did expect that the estate agent would see it as their job as the expert to guide me through the experience, let me know what i need to be doing etc. This was unfortunately not the case. Considering the amount of money we paid there was no hint of customer services about their approach. 1)Dishonest about the pri...
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What agent could do to change your mind?
poor attitude throughout and din\'t seem to think that they owed us a service. Not sure there is anything they could have done to change my mind
Was this helpful? Yes
Jan 24,2014
Minithumbup
By:
Jan 24,2014
0 people found
this helpful
Sophia was very helpful, polite and friendly in all our dealings. We felt she was genuinely trying to find us the right property, rather than push one onto us she was trying to sell (our complaints with a few other agencies). When she was unable to help further, she referred us to her colleague in the Streatham Branch who very quickly found us the right property that same day. Very pleased with the service....
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Jan 06,2014
Minithumbup
By:
Jan 06,2014
0 people found
this helpful
Hi there me and my girl friend we were on a move and we needed to move as quick as posible I can say we jad just 3 days to find a property and move in so we mwt this agent his name is Jesse .he help us to move in the date we need to he did the imposible to get us in .I would like to give this agent all the respect he need he is a great personality and a lovely kind person who can find you a property that suits you spot on !! All we can say is ALLL THE BEST FOR MR Jesse I hope everyone to enjoy ...
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Dec 04,2013
Minithumbup
By:
Dec 04,2013
0 people found
this helpful
I found Ashley friendly, informative and she confirmed her experience in the lettings business. She kept in regular contact and receptive to the Tenants I had in mind for a newly renovated flat....
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Oct 02,2013
Minithumbup
By:
Oct 02,2013
0 people found
this helpful
Natalie dealt with everything perfectly for us, kept us updated and advised on the form filling as well as advising us an generally being very very helpful. Easy uncomplicated dealings and everything right first time. Many many Thanks....
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Jul 12,2013
Minithumbup
By:
Jul 12,2013
0 people found
this helpful
Dear Sir / Madame, Natalie,the agent negotiator for my house now has been so helpful and informative.She was very nice to talk to and answers all of my concerns. I could not ask for a much better Agent.She really went out of her way to help me.For this reason alone I will refer your Agency to my friends. Kind Regards, Joanna...
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Was this helpful? Yes
Jul 09,2013
Minithumbup
By:
Jul 09,2013
0 people found
this helpful
Very good service from the KFH staff Natalie K Smith. She has been very helpful with respect to all the matters of the tenancy. Always has a smile when I meet her. Thanks to KFH. The overall process was smooth...
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Was this helpful? Yes
Oct 13,2011
Minithumbdown
By:
Oct 13,2011
9 people found
this helpful
I found the service at KFH absolutely terrible. The property that we moved into turned out to be a nightmare and when we contacted KFH they would ignore our emails and calls. We could ring the office 10 times a day and every time the agent was always on the phone/out of the office/busy and they wouldn't call back. It added so much unnecessary stress to our lives. They additionally never once gave us the required 24hrs warning for a property viewing and would often contact us 30 minutes before a ...
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What agent could do to change your mind?
The agent could have responded to our numerous calls and emails. They could have sorted out the numerous problems in the flat. They could have returned the deposit in a timely manner.
Was this helpful? Yes
Jan 25,2011
Minithumbdown
By:
Jan 25,2011
3 people found
this helpful
Very poor communicating. They even lost our keys after some building work. Do not trust them at all and would never rent any property through them again. When they managed the property the situation was completely hopeless. Useless workmen + very very rude on the phone....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 13 2 0 1 0 0 0 2
Anna Fitzsimons - upload your photo Anna Fitzsimons
2 reviews

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George Sifonios - no image available George Sifonios
35 reviews

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Sally Callaghan - upload your photo Sally Callaghan
1 reviews

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Paul  - upload your photo Paul
4 reviews

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samantha Richardson - no image available samantha Richardson
Assistant Manager
8 reviews

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Natalie Smith - upload your photo Natalie Smith
2 reviews

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Jesse  - upload your photo Jesse
2 reviews

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Natalie K. Smith - upload your photo Natalie K. Smith
1 reviews

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Sophia McWilliams - upload your photo Sophia McWilliams
7 reviews

About Sophia No description set View full profile
Noel Lawrence - upload your photo Noel Lawrence
1 reviews

About Noel No description set View full profile

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