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    Anna Fitzsimons
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    George Sifonios
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    Paul
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    samantha Richardson
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Kinleigh Folkard & Hayward

First Floor, 44-48 Borough High Street Borough, London
Greater London
SE1 1XW

020 3199 8096

Oct 02,2014
Minithumbdown
By:
Oct 02,2014
0 people found
this helpful
I worked with a Senior Lettings Agent from the Borough High Street branch. The experience was horrible. They were completely unresponsive; I had to chase after them for EVERYTHING! Given how stressful the flat search is (and faced with the real prospect of having no where to live in X amount of time), this branch did not return a single one of my e-mails promptly. I eventually just began to call the office with queries, only to be told the person I was looking for was always away. I unde...
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What agent could do to change your mind?
- email me back when I email - call me back when I call - get 1 step in front of me, instead of me leading the interaction - put your soul back into it. If you can\'t take the 2 seconds to write an explanation as to why another contract needs to be signed, you have forgotten what is it that you do.
Was this helpful? Yes
Sep 21,2014
Minithumbdown
By:
Sep 21,2014
1 people found
this helpful
We purchased a property in SE1 through the Borough Branch of Kinleigh Folkard & Hayward. Whilst the agent who actually handled the purchase was attentive to our needs, we were very disappointed in the performance of the agency itself. The property was advertised as having a lease in excess of 800 years and then shortly before exchange we discovered that the lease was only just over 100 years. After settlement, we arranged with the agent to pick up the keys after hours when we arrived in ...
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Feb 06,2013
Minithumbdown
By:
Feb 06,2013
4 people found
this helpful
I put in 2 offers on 2 different KFH properties, one above asking price and one slightly below it. On both occasions the agent I dealt with tried to get me to increase my offer by telling me how there were about 5 other people lining up to rent the property. Every other letting agency I dealt with in London would put the property on hold when an offer was made. Absolutely not the case for KFH, they work on the basis of \'whoever pays the most gets it\', and they manipulate potential clients into...
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What agent could do to change your mind?
They need to stop trying to squeeze more money out of people and start working on a first-come-first-served basis.
Was this helpful? Yes
Areas covered
  • SE1, SW1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £745,000
  • Max: £745,000

Letting
  • Min: £0
  • Max: £0



Review statistics

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Anna Fitzsimons - upload your photo Anna Fitzsimons
2 reviews

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George Sifonios - no image available George Sifonios
35 reviews

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Paul  - upload your photo Paul
4 reviews

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samantha Richardson - no image available samantha Richardson
Assistant Manager
8 reviews

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