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    Anna Fitzsimons
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    Chris Courtney
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    Laura Astin
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    George Sifonios
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    Paul
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    samantha Richardson
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    Ben
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    Ashley
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    Casper
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    Lizzie
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No description available.
Kinleigh Folkard & Hayward

180 King Street Hammersmith, London
Greater London
W6 0RA

020 3199 8045

Nov 18,2015
Minithumbup
By:
Nov 18,2015
0 people found
this helpful
I have been followed since the beginnings by Joe and I felt immediately in the right hands. He was keen and focused to reach my needs and anytime I had some doubts he did everything possible to solve it. I highly reccomend this Branch, in particular Joe, surely in case of further needed I will use their services again in the future....
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Was this helpful? Yes
Nov 16,2015
Minithumbdown
By:
Nov 16,2015
4 people found
this helpful
The agent took 25 days to refund our deposit after multiple emails and calls made to them which went ignored. They claimed that they were waiting on the landlord but when we contacted the landlord directly she told us that she had no idea that the deposit was not refunded to us and that the agent never informed her. KFH deliberately and consistently ignored our emails and whenever we rang they were always "in a meeting". We found their attitude very dismissive and unprofessional . We...
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What agent could do to change your mind?
Be more professional and communicate effectively.
Was this helpful? Yes
Jul 19,2015
Minithumbup
By:
Jul 19,2015
0 people found
this helpful
I would definitely recommend Joe and the KFH team to anyone looking at renting in the area! Joe did one thing which most agents don't do in London.......Listen to what the customer wants, thanks Joe!! All of the properties that Joe showed me offered something different, but exactly what we wanted....
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Was this helpful? Yes
May 18,2015
Minithumbup
By:
May 18,2015
0 people found
this helpful
Joe is a very good specialist in his occupation. He helped us to find nice property as we looking for. He accompanied us till we moved to it. Thanks him so much....
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Apr 29,2015
Minithumbup
By:
Apr 29,2015
0 people found
this helpful
If you are looking at the catalog of properties in the Hammersmith area, ask for Joe. Having organised a viewing the first day we arrived in London, and armed with a challenging time schedule to get somewhere organised, Joe took the pain out of our day. He started by listening to what we want, explaining things in clear and simple terms about how the London rental market works, and we ended up paying a holding deposit at the end of the day. Joe is a v. funny guy, and offers a decency and inte...
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Was this helpful? Yes
Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
I cannot recommend Joe as an agent enough. Unfortunately, as we all know, agents have been given a terrible reputation for being pushy and thinking solely about targets over people - this can never, ever will work when selling/letting something as personal and important as a property. Joe was our friend from the start, like someone you meet through a friend at a party and click with instantly. He listened to everything we said (phew, as 5 other agencies didn't). He showed us exactly what we wer...
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Was this helpful? Yes
Apr 13,2015
Minithumbup
By:
Apr 13,2015
0 people found
this helpful
Joe was a pleasure to deal with; he gave us good advice and guidance, was always prompt and efficient when responding to queries, and he just made the whole experience much less stressful. I would recommend KFH, but Joe in particular, to friends and family....
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Was this helpful? Yes
Mar 12,2015
Minithumbup
By:
Mar 12,2015
0 people found
this helpful
Joe was an absolute pleasure to deal with, he accompanied me to all viewings, gave detailed and prompt feedback. He was very easy to communicate with, friendly and knowledgable. His correspondence via email and over the phone was professional and prompt and he always stuck to deadlines. During the negotiation faze I received continuous updates from Joe and good clear advice. I would recommend Joe Holgate and Kinleigh Folkard & Hayward as a very well represented Estate Agent....
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Feb 15,2015
Minithumbup
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Feb 15,2015
0 people found
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Very diligent and good feedback. Worked hard to find good quality applicants and made sure lettings were completed quickly and without too much fuss....
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Feb 11,2015
Minithumbup
By:
Feb 11,2015
0 people found
this helpful
I had 5 days to find an apartment in London and Joe was extremely helpful and flexible with my tight schedule. He met me at the office and drove me to multiple apartments all meeting my specifications. Negotiations were fair and paperwork was quick and easy. The fees were discussed early and were clearly set out. Joe was friendly and professional....
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
the whole team esp joe always rang back and insured that the rental of my property went very smoothly.......... i would def use him and kfh again.......................................................................................................................................................
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Feb 04,2015
Minithumbup
By:
Feb 04,2015
0 people found
this helpful
I have been using KFH 2012 and have been very satisfied with the way that Mandeep and Joe have helped to find suitable tenants for my rental property, efficiently dealing with any matters that have arisen concerning the tenancy. I would highly recommend them for the friendly, professional service that they provide....
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Was this helpful? Yes
Jan 28,2015
Minithumbup
By:
Jan 28,2015
0 people found
this helpful
The KFH team in Hammersmith, in particular Joe and Mandeep, have been extremely helpful and diligent during my property search. They matched my requirements from the start and have showed me a number of serious options. Definitely no pushy, always available and helpful in working things out with the landlord. Highly recommended!...
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Was this helpful? Yes
Aug 13,2013
Minithumbup
By:
Aug 13,2013
0 people found
this helpful
When the sale of my flat turned into an ongoing saga of problem after problem, delay after delay from others in the chain, the KFH team of Ben, Ashley, Casper and Lizzie were unfailingly resilient, diligent and professional. They answered my every question swiftly, maintained my spirits and kept on top of the issues at all times. They were always willing to go the extra mile and resolved the sale to a successful conclusion as fast as was humanly possible. I cannot recommend them highly enough. I...
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Was this helpful? Yes
Apr 30,2013
Minithumbup
By:
Apr 30,2013
0 people found
this helpful
KFH has provided us with the best renting experience, they not only took extra effort in looking for a suitable property but also took care on each and every detail we ever mentioned. For the price,location and the size of the property I doubt any other letting agent could have done better.Given our previous letting agent experience which was horrible , kfh took into care to make everything convenient and swift.You do definitely want to be careful when you are renting in london as being naive do...
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Nov 06,2012
Minithumbdown
By:
Nov 06,2012
8 people found
this helpful
KFH are an absolute must-avoid as a lettings management agent. They have been consistently entirely incompetent with regards to our property: on two occasions they have managed to lock us out of our flat by sending agents who are entirely clueless, who have locked the extraneous lock on our door to which we were. It issued keys and told not to use. On the second occasion, we were forced to call a locksmith to get in, as it was out of working hours. They are currently refusing to reimburse us for...
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Nov 01,2012
Minithumbup
By:
Nov 01,2012
0 people found
this helpful
Fantastic service from the first viewings, a really easy contract signing process - all online and can do anytime. Fantastic personal service from Chris, he was always available to ask any questions, called back immediately and was always very kind and curteous! Could\'nt fault it - would always recommend. Made moving an enjoyable process. Thank you KFH Hammersmith....
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Was this helpful? Yes
Nov 08,2011
Minithumbdown
By:
Nov 08,2011
9 people found
this helpful
We currently rent a flat with KFH. I have not been impressed with the way they handled the contract negotiation or how they are currently managing our account. The worst thing is that as soon as you have signed the local branch do not want to know and every problem is referred to head office call centres. This is quite frustrating as it is a really inpersonal way to do business when there is a branch right round the corner from our house! - We initially asked for a 12 month contract witha 6 ...
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What agent could do to change your mind?
KFH have not really done anything helpful for us as tenants - but have been a source of frustration. They are not proactive in fixing issues, rarely helpful, prefer dealing with things over the phone rather than face to face - and are not apologetic when things go wrong.
Was this helpful? Yes
Jan 17,2011
Minithumbdown
By:
Jan 17,2011
0 people found
this helpful
Was this helpful? Yes
Areas covered
  • SW13, W3, W4, W6, W12, W14
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
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  • Max: £0



Review statistics

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3 0 10 4 1 0 0 0 1 0
Anna Fitzsimons - upload your photo Anna Fitzsimons
2 reviews

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Chris Courtney - upload your photo Chris Courtney
1 reviews

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Laura Astin - upload your photo Laura Astin
4 reviews

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George Sifonios - no image available George Sifonios
35 reviews

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Paul  - upload your photo Paul
4 reviews

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samantha Richardson - no image available samantha Richardson
Assistant Manager
8 reviews

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Ben  - upload your photo Ben
1 reviews

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Ashley   - upload your photo Ashley
1 reviews

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Casper  - upload your photo Casper
0 reviews

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Lizzie  - upload your photo Lizzie
0 reviews

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Oliver Saberi - no image available Oliver Saberi
Lettings Assistant Manager
0 reviews

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Mandeep  - upload your photo Mandeep
2 reviews

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Joe Holgate - upload your photo Joe Holgate
11 reviews

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Karla Gallivan - upload your photo Karla Gallivan
1 reviews

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kelly walsh - upload your photo kelly walsh
1 reviews

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