I cannot stress strongly enough DO NOT USE THIS COMPANY! The local \'manager\' was incompetent, rude and arrogant! We did sell the property BUT we had to chase up the buyers. We had to make things happen. At the end when things seemed to be carrying on into 2013 we had to make an ultimatum or the sale would have failed. I wish it had because when you raise a complaint with the area \'manager\' he is so rude you would actually question his competence. He uses bully boy tactics stating virtually \...
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What agent could do to change your mind?
Have decent customer relations with regard to complaints. Act on complaints to improve the company and re-train staff. Don\'t allow area managers to be rude or arrogant. Treat clients respectfully and when they get it wrong, hold your hands up, deal with situations accordingly - then don\'t make the same mistake again!
- SE6, SE23, SE26, SE20, SE23
- Block Management
- Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees
% accuracy of agent's valuations
Price range of properties reviewed
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Awards won by Kinleigh Folkard & Hayward, London SE23 3HN