Kinleigh Folkard & Hayward
Crystal Palace, London, SE19
4.2/5, 51 reviews
84% recommended
33% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
No company information

Opening Hours
Address

Kinleigh Folkard & Hayward
15-17 Westow Hill
Crystal Palace,London
Greater London
SE19 1TQ
020 8766 5920

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 33% 50% £0 £0
Lettings 100% 67% £730 £3,150
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 35 1 2 1 1 0 0 6
Areas covered
  • CR7, SE19, SE20, SE26, SE25, SE27, SW16
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings
Latest Properties

No Properties

“Never again...”

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Mar 21,2019
Minithumbdown
By: 'witnessprotection123'
Mar 21,2019
4 people found
this helpful
We recently sold our house through KFH Crystal Palace and from the moment we signed the contract, we regretted it. We found most of the staff that we dealt variously deceitful, disingenuous, unprofessional, self-absorbed and above all plain lazy. The strong sense we had was ...
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Comment on agent fees
1.5%
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“Mr...”

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Jan 12,2019
Minithumbup
By: 'Salah'
Jan 12,2019
3 people found
this helpful
Throughtout stress in finding right place was not easy till dependable estate agent Kaan helped me. Kaan has been outstanding during entire process was very helpful,patient. I can t speak highly enough about him ,professional,competent,friendly. I would highly recommend his service. Thank ...
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Comment on agent fees
Highly recommended.
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“Promise kept...”

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Mar 22,2018
Minithumbup
By: 'Tyrone'
Mar 22,2018
0 people found
this helpful
Me and my partner were property hunting for 3 months and just could not find anywhere convenient for our family. We was beginning to lose hope when we got contacted by Tiffany from KFH crystal palace about a place we had put down to view. When ...
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Comment on agent fees
Great
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“Alex Hoadley rfrom KFH Crystal Palace branch recently helped us ......”

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Nov 03,2017
Minithumbup
By: 'justmovedin'
Nov 03,2017
0 people found
this helpful
Alex Hoadley rfrom KFH Crystal Palace branch recently helped us through the often bewildering process of buying our first home, from the first viewing through to exchange, completion and any follow-up issues. How lucky we were! Alex was calm, communicative and unfailingly helpful throughout. Exemplary ...
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“Staff very helpful and always on the other end of ......”

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Nov 25,2016
Minithumbup
By: 'Katerina georgiou'
Nov 25,2016
0 people found
this helpful
Staff very helpful and always on the other end of the phone with answers and reassuring advice . Andrew Stavrou sold my flat with a professional friendly Manner , would recommend KFH to any one with a property for sale. A pleased Katerina from SE19...
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Comment on agent fees
Have done my homework on agent fees and KFH was not the cheapest nor the most expensive ,
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“MONEY G*Having decided to look for a 1 bedroom flat ......”

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May 20,2016
Minithumbdown
By: 'STyler'
May 20,2016
2 people found
this helpful
MONEY G* Having decided to look for a 1 bedroom flat to rent near Crystal Palace I found a decent sized property about 20 minutes walk away through Kinleigh Folkard and Hayward for £850 per month. Not overly expensive I thought. I arranged a viewing with Alex on ...
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“Absolute rubbish! I phoned them twice to request a valuation ......”

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Dec 10,2015
Minithumbdown
By: 'Unhappy seller'
Dec 10,2015
2 people found
this helpful
Absolute rubbish! I phoned them twice to request a valuation on a three bed flat in Crystal Palace, both times I was told that someone would phone me & here we are a week later & no phone call. They just couldn't be bothered. Don't waste your ...
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“Jack is obviously very busy (perhaps because he's so good) ......”

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May 07,2015
Minithumbup
By: 'Victoria Panormo'
May 07,2015
0 people found
this helpful
Jack is obviously very busy (perhaps because he's so good) but despite this kept me up to date either verbally or via email on progress. In the end the paperwork was not ready to sign until 2 days before we moved in (due to delays from ...
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“Was a very nice and smooth process. The agent was ......”

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Apr 15,2015
Minithumbup
By: 'B Smith'
Apr 15,2015
0 people found
this helpful
Was a very nice and smooth process. The agent was very good at selling the place to us, where other agents I've dealt with have not tried to sell the place they showing to me. Was very clear at explaining the costs and my options ...
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“I believe Coralie was very helpful in helping us choose ......”

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Mar 19,2015
Minithumbup
By: 'Laura'
Mar 19,2015
0 people found
this helpful
I believe Coralie was very helpful in helping us choose our flat to move into. When I asked for a second viewing, she even brought a tape measure to help me measure the rooms for furniture that I had. She has also been very helpful ...
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“Service has been friendly and efficient. We do not live ......”

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Mar 09,2015
Minithumbup
By: 'Kevin Bilyard'
Mar 09,2015
0 people found
this helpful
Service has been friendly and efficient. We do not live in the area so were looking for a full management service and we needed visits etc. to fit in with our availability. The valuation visit was arranged soon after an initial phone call at a ...
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“Hello,I felt both Coralie and Jack was very Helpful ......”

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Feb 25,2015
Minithumbup
By: 'Adrian Shillingford'
Feb 25,2015
0 people found
this helpful
Hello, I felt both Coralie and Jack was very Helpful towards my property search their positive, refreshing and honest approach was amazing to see. It was the sort of no BS we and no doubt many others will appreciate. Many thanks to you guys Regards ...
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Comment on agent fees
The fees are fine however the rent is slightly higher than I wanted to pay.
Was this helpful? Yes

“After viewing a property on-line I phoned up for a ......”

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Feb 25,2015
Minithumbdown
By: 'Tgn'
Feb 25,2015
0 people found
this helpful
After viewing a property on-line I phoned up for a viewing, which she didn't bother to turn up for, but was shown, by the current tenant, which wasn't a problem for me.. Upon seeing the flat immediately called the agent I was dealing with, and ...
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Comment on agent fees
If I was given the Requirement from beginning, wouldn't have gone ahead with the tenacy, thought I was paying only ‚£45 plus vat, for referencing, as I think agency fees is a rip off..
Was this helpful? Yes

“I am very pleased with my experience with KFH so ......”

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Feb 21,2015
Minithumbup
By: 'R_P'
Feb 21,2015
0 people found
this helpful
I am very pleased with my experience with KFH so far. The agent I have dealt with, Jack Iveson from the Crystal Palace branch, has been extremely professional, helpful, and very pleasant to deal with. I have felt involved and kept up-to-date regarding all proceedings, ...
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“I had a very positive experience with Jack. He was ......”

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Feb 20,2015
Minithumbup
By: 'Rebecca Millar'
Feb 20,2015
0 people found
this helpful
I had a very positive experience with Jack. He was polite and professional and answered all my questions fully and promtly....
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“Jack has been very helpful throughout the whole process, from ......”

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Feb 18,2015
Minithumbup
By: 'Keith'
Feb 18,2015
0 people found
this helpful
Jack has been very helpful throughout the whole process, from viewing to signing. All questions about the property and tenancy were dealt with accurately and promptly, and negotiations were fair and straightforward....
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Comment on agent fees
Compared to other estate agents we dealt with, the fees at KFH are transparent and reasonable.
Was this helpful? Yes

“As a tenant looking off a new property to rent ......”

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Sep 07,2014
Minithumbup
By: 'Emma Walton'
Sep 07,2014
0 people found
this helpful
As a tenant looking off a new property to rent I was really Impressed with KFH. The whole process went smoothly and quickly and Jack was excellent and kept me updated and in the loop throughout the process. I was very happy with the service....
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“I was very impressed with the way that the process ......”

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Aug 26,2014
Minithumbup
By: 'Emma Walton'
Aug 26,2014
0 people found
this helpful
I was very impressed with the way that the process all went through smoothly and quickly. Jack was able to update me throughout the process to inform me of the progress of the letting and i felt that it was organised and throroughly done. I ...
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“I was very pleased with my dealings with Jack at ......”

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Aug 23,2014
Minithumbup
By: 'Emma walton.'
Aug 23,2014
0 people found
this helpful
I was very pleased with my dealings with Jack at KFH. I was updated on the process of the application throughout and everything went very smoothly and quickly . I would recommend KFH to others and was overall very satisfied with the way everything went....
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“Helpful - contacted me in finding the property. Were flexible ......”

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Aug 11,2014
Minithumbup
By: 'Miranda'
Aug 11,2014
0 people found
this helpful
Helpful - contacted me in finding the property. Were flexible around viewings. Also helped personally rmove furniture as stated in the tenancy agreement....
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Comment on agent fees
I always think these fees are too expensive! So this is not only applicable to KFH
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“Coralie was brilliant and really helpful. There were no delays ......”

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Jul 22,2014
Minithumbup
By: 'rosalynsmith'
Jul 22,2014
0 people found
this helpful
Coralie was brilliant and really helpful. There were no delays in the process and she always answered all our questions, whatever they were....
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“Jack was exceedingly patient! After visiting every estate agent in ......”

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Jul 03,2014
Minithumbup
By: 'Jenniffer Bailey'
Jul 03,2014
0 people found
this helpful
Jack was exceedingly patient! After visiting every estate agent in the vicinity, I ended up with Jack because of his calm manner and attention in listening to and understanding my requirements. He also made me feel that nothing was a bother and despite ringing him ...
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“When showing the property Coralie was very friendly and helpful. ......”

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Jun 24,2014
Minithumbup
By: 'Tiago'
Jun 24,2014
0 people found
this helpful
When showing the property Coralie was very friendly and helpful. Jack took care of the initial details for us to make our offer quickly and in an efficient manner. Afterwards Coralie quickly took care of all the paperwork we needed and within a week our ...
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“The process was very reassuring all the way until they ......”

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Jun 11,2014
Minithumbup
By: 'Maria Mc'
Jun 11,2014
0 people found
this helpful
The process was very reassuring all the way until they found tenants. The staff are all friendly and polite, no fob offs when you call the office to speak to anyone, They have found me tenants that are vey clean and trustworthy, I am very ...
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“When partner and I moved into a property in Upper ......”

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May 29,2014
Minithumbdown
By: 'Mizz_S_69'
May 29,2014
3 people found
this helpful
When partner and I moved into a property in Upper Norwood last month, We were very pleased with the service we had received from Crystal Palace branch. but I'll say that I cannot recommend the lettings team at the Crystal Palace branch highly enough. Jack ...
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“Well, I have been overwhelmed by an excellent service. Fast ......”

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May 24,2014
Minithumbup
By: 'robz'
May 24,2014
0 people found
this helpful
Well, I have been overwhelmed by an excellent service. Fast and efficient from A to Z. Responsive and pleasant. Pure professionalism. Thank you....
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“It was a very smooth process to rent a property, ......”

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May 23,2014
Minithumbup
By: 'J Zak'
May 23,2014
0 people found
this helpful
It was a very smooth process to rent a property, the agent was very efficient with processing the paperwork within 3 days. Furthermore the agency was excellent with the sale of our property very quickly at a very good price....
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“Dealt with Jack and Toby and KFH. They quickly found ......”

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Apr 30,2014
Minithumbup
By: 'Chloe'
Apr 30,2014
0 people found
this helpful
Dealt with Jack and Toby and KFH. They quickly found the right type of tenant that I requested, and kept me informed along the way and afterwards. They dealt with everthing quickly and professionally, which the other agent used prior had failed to do so. ...
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“Excellent service, very good communication and dedication. Coralie Quick and ......”

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Apr 29,2014
Minithumbup
By: 'G. Snik'
Apr 29,2014
0 people found
this helpful
Excellent service, very good communication and dedication. Coralie Quick and colleagues did a superb job for us. Moving from abroad is not so easy and with her help everything got taken care of swiftly and thoroughly. Thank you KFH...
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“It was a really polite and professional service. The agent ......”

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Apr 29,2014
Minithumbup
By: 'Anna'
Apr 29,2014
0 people found
this helpful
It was a really polite and professional service. The agent was very kind and patient. I will recommend this estate agent to my friends....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Kinleigh Folkard & Hayward, London SE19 1TQ


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