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    Coralie Quick
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Kinleigh Folkard & Hayward

15-17 Westow Hill Crystal Palace, London
Greater London
SE19 1TQ

020 8766 5920

Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
Staff very helpful and always on the other end of the phone with answers and reassuring advice . Andrew Stavrou sold my flat with a professional friendly Manner , would recommend KFH to any one with a property for sale. A pleased Katerina from SE19...
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Comment on agent fees
Have done my homework on agent fees and KFH was not the cheapest nor the most expensive ,
Was this helpful? Yes
May 20,2016
Minithumbdown
By:
May 20,2016
0 people found
this helpful
MONEY G* Having decided to look for a 1 bedroom flat to rent near Crystal Palace I found a decent sized property about 20 minutes walk away through Kinleigh Folkard and Hayward for £850 per month. Not overly expensive I thought. I arranged a viewing with Alex on the Saturday. She seemed helpful (don't they all) and we agreed on a viewing at 11:30am on the Saturday. The Saturday arrived and I didn't want to be late as my journey was an hour and half to get to the viewing. Just as I was ar...
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Dec 10,2015
Minithumbdown
By:
Dec 10,2015
1 people found
this helpful
Absolute rubbish! I phoned them twice to request a valuation on a three bed flat in Crystal Palace, both times I was told that someone would phone me & here we are a week later & no phone call. They just couldn't be bothered. Don't waste your time with them there are plenty of other agents out there who do want your business....
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May 07,2015
Minithumbup
By:
May 07,2015
0 people found
this helpful
Jack is obviously very busy (perhaps because he's so good) but despite this kept me up to date either verbally or via email on progress. In the end the paperwork was not ready to sign until 2 days before we moved in (due to delays from all parties) but I had full faith that everything was in had and was not worired. I would recommend Jack to anyone. I was pleased with the process overall....
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Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
Was a very nice and smooth process. The agent was very good at selling the place to us, where other agents I've dealt with have not tried to sell the place they showing to me. Was very clear at explaining the costs and my options in securing the property. Kept us up-to-date with any news regarding the property. Would be happy to work with KFH and the Jack again as he was very helpful at making sure I knew what was happening in regards to the property....
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Mar 19,2015
Minithumbup
By:
Mar 19,2015
0 people found
this helpful
I believe Coralie was very helpful in helping us choose our flat to move into. When I asked for a second viewing, she even brought a tape measure to help me measure the rooms for furniture that I had. She has also been very helpful in liaising with the landlord for any questions that I had and was always prompt at responding to my questions. Very good service....
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Mar 09,2015
Minithumbup
By:
Mar 09,2015
0 people found
this helpful
Service has been friendly and efficient. We do not live in the area so were looking for a full management service and we needed visits etc. to fit in with our availability. The valuation visit was arranged soon after an initial phone call at a time to suit us. The valuer (Coralie Quick) seemed well-informed about the development and had relevant knowledge and experience of other properties in it. Her rental rate proposal was in line with our expectations and the documentation provided was compre...
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Feb 25,2015
Minithumbup
By:
Feb 25,2015
0 people found
this helpful
Hello, I felt both Coralie and Jack was very Helpful towards my property search their positive, refreshing and honest approach was amazing to see. It was the sort of no BS we and no doubt many others will appreciate. Many thanks to you guys Regards Adrian...
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Comment on agent fees
The fees are fine however the rent is slightly higher than I wanted to pay.
Was this helpful? Yes
Feb 25,2015
Minithumbdown
By:
Feb 25,2015
0 people found
this helpful
After viewing a property on-line I phoned up for a viewing, which she didn't bother to turn up for, but was shown, by the current tenant, which wasn't a problem for me.. Upon seeing the flat immediately called the agent I was dealing with, and asked what's the requirement as I liked the flat.. Referencing and credit checked was mentioned, which I went on the state what's on my credit file.. I was then told she would speak to the landlord, which was later confirmed was willing to go ahead with...
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Comment on agent fees
If I was given the Requirement from beginning, wouldn\'t have gone ahead with the tenacy, thought I was paying only ‚£45 plus vat, for referencing, as I think agency fees is a rip off..
Was this helpful? Yes
Feb 21,2015
Minithumbup
By:
Feb 21,2015
0 people found
this helpful
I am very pleased with my experience with KFH so far. The agent I have dealt with, Jack Iveson from the Crystal Palace branch, has been extremely professional, helpful, and very pleasant to deal with. I have felt involved and kept up-to-date regarding all proceedings, and everything has been explained to me fully leaving no room for ambiguity - which is very important when large sums of money are being handed over! Jack has ensured that entire process has been smooth for me so far, and I feel...
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Feb 20,2015
Minithumbup
By:
Feb 20,2015
0 people found
this helpful
I had a very positive experience with Jack. He was polite and professional and answered all my questions fully and promtly....
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Feb 18,2015
Minithumbup
By:
Feb 18,2015
0 people found
this helpful
Jack has been very helpful throughout the whole process, from viewing to signing. All questions about the property and tenancy were dealt with accurately and promptly, and negotiations were fair and straightforward....
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Comment on agent fees
Compared to other estate agents we dealt with, the fees at KFH are transparent and reasonable.
Was this helpful? Yes
Sep 07,2014
Minithumbup
By:
Sep 07,2014
0 people found
this helpful
As a tenant looking off a new property to rent I was really Impressed with KFH. The whole process went smoothly and quickly and Jack was excellent and kept me updated and in the loop throughout the process. I was very happy with the service....
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Aug 26,2014
Minithumbup
By:
Aug 26,2014
0 people found
this helpful
I was very impressed with the way that the process all went through smoothly and quickly. Jack was able to update me throughout the process to inform me of the progress of the letting and i felt that it was organised and throroughly done. I was very satisfied....
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Aug 23,2014
Minithumbup
By:
Aug 23,2014
0 people found
this helpful
I was very pleased with my dealings with Jack at KFH. I was updated on the process of the application throughout and everything went very smoothly and quickly . I would recommend KFH to others and was overall very satisfied with the way everything went....
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Aug 11,2014
Minithumbup
By:
Aug 11,2014
0 people found
this helpful
Helpful - contacted me in finding the property. Were flexible around viewings. Also helped personally rmove furniture as stated in the tenancy agreement....
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Comment on agent fees
I always think these fees are too expensive! So this is not only applicable to KFH
Was this helpful? Yes
Jul 22,2014
Minithumbup
By:
Jul 22,2014
0 people found
this helpful
Coralie was brilliant and really helpful. There were no delays in the process and she always answered all our questions, whatever they were....
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Jul 03,2014
Minithumbup
By:
Jul 03,2014
0 people found
this helpful
Jack was exceedingly patient! After visiting every estate agent in the vicinity, I ended up with Jack because of his calm manner and attention in listening to and understanding my requirements. He also made me feel that nothing was a bother and despite ringing him multiple times on some days, he was always courteous and professional. I have no reservations in recommending him and will not hesitate to use him again when the time comes around....
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Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
When showing the property Coralie was very friendly and helpful. Jack took care of the initial details for us to make our offer quickly and in an efficient manner. Afterwards Coralie quickly took care of all the paperwork we needed and within a week our process was taken care of. Very helpful, fast and efficient process....
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Jun 11,2014
Minithumbup
By:
Jun 11,2014
0 people found
this helpful
The process was very reassuring all the way until they found tenants. The staff are all friendly and polite, no fob offs when you call the office to speak to anyone, They have found me tenants that are vey clean and trustworthy, I am very pleased with my lettings experience as it's my first time. The tenants appear to be respecting my home after I have visited on 2 occasions, no need w to worry. Thank you Toby and Jack for finding the appropriate tenants....
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May 29,2014
Minithumbdown
By:
May 29,2014
3 people found
this helpful
When partner and I moved into a property in Upper Norwood last month, We were very pleased with the service we had received from Crystal Palace branch. but I'll say that I cannot recommend the lettings team at the Crystal Palace branch highly enough. Jack Iveson and Toby Gooding are a credit to the organisation. However... Property Management are HORRENDOUS! We have been assigned a property manager named Patricia and if I'm 100% honest, I'm not sure what she actually gets paid to do. We have ...
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May 24,2014
Minithumbup
By:
May 24,2014
0 people found
this helpful
Well, I have been overwhelmed by an excellent service. Fast and efficient from A to Z. Responsive and pleasant. Pure professionalism. Thank you....
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May 23,2014
Minithumbup
By:
May 23,2014
0 people found
this helpful
It was a very smooth process to rent a property, the agent was very efficient with processing the paperwork within 3 days. Furthermore the agency was excellent with the sale of our property very quickly at a very good price....
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Dealt with Jack and Toby and KFH. They quickly found the right type of tenant that I requested, and kept me informed along the way and afterwards. They dealt with everthing quickly and professionally, which the other agent used prior had failed to do so. I will be using KFH again in the future....
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
Excellent service, very good communication and dedication. Coralie Quick and colleagues did a superb job for us. Moving from abroad is not so easy and with her help everything got taken care of swiftly and thoroughly. Thank you KFH...
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
It was a really polite and professional service. The agent was very kind and patient. I will recommend this estate agent to my friends....
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Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
I found the agent very professional and helpful throughout my offer to agreement. They also worked to find what i had specified rather than showing me allsorts hence i settled on the first one i viewed!...
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Apr 28,2014
Minithumbup
By:
Apr 28,2014
0 people found
this helpful
The service I received was excellent. I was driven to & from the property. Jack liaised with the landlords on my behalf & even though it was a difficult let because of my self employment he managed to swing it for me.....so once again a big thank you...
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Was this helpful? Yes
Apr 25,2014
Minithumbup
By:
Apr 25,2014
0 people found
this helpful
I found Coralie to be very efficient and quick at responding to any questions or queries during the process. She bought along to the initial viewing helpful information such as bus/train routes in the local area and council tax info which none of the other agencies done.The process was painless and when it comes to our next move or renewing at the current property I will have no hesitation in contacting Coralie again. I would also recommend Coralie and KFH to any of my friends and family....
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Apr 02,2014
Minithumbup
By:
Apr 02,2014
0 people found
this helpful
The service when looking for and letting my new flat was dealt with so well by the whole team at the crystal palace branch of KFH! Coralie dealt with me in a professional but friendly way, gave me all the information I needed and got me what I needed! Jack was also really helpful when moving in on a weekend and all other members of the team were great in making the experience stress free! They were all really great and I won\'t hesitate to recommend them all!!...
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Was this helpful? Yes
Areas covered
  • CR7, SE19, SE20, SE26, SE25, SE27, SW16
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 69% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
5 0 33 1 2 0 0 0 0 6
Anna Fitzsimons - upload your photo Anna Fitzsimons
2 reviews

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Ben Richardson - upload your photo Ben Richardson
1 reviews

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Ronke  - upload your photo Ronke
1 reviews

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George Sifonios - no image available George Sifonios
35 reviews

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Paul  - upload your photo Paul
4 reviews

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samantha Richardson - no image available samantha Richardson
Assistant Manager
8 reviews

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Coralie Quick - no image available Coralie Quick
lettings Negotiator
14 reviews

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Toby Gooding - no image available Toby Gooding
Lettings Manager
8 reviews

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Coralie  - upload your photo Coralie
1 reviews

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Jack Iveson - upload your photo Jack Iveson
18 reviews

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Beata Nagy - upload your photo Beata Nagy
1 reviews

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Ryan Anderson - no image available Ryan Anderson
Lettings Negotiator
0 reviews

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Andrew stavrou - upload your photo Andrew stavrou
1 reviews

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