• claim your profile
    Anna Fitzsimons
  • upload your photo
    George Sifonios
  • claim your profile
    Paul
  • upload your photo
    samantha Richardson
  • claim your profile
    Jess Mackinnon Clair Matczak
  • claim your profile
    Shelley Matczak Roxanne Johnson
No description available.
Kinleigh Folkard & Hayward

1 High Street Bromley
Greater London
BR1 1LF

020 8460 6066

Apr 22,2015
Minithumbdown
By:
Apr 22,2015
0 people found
this helpful
Absolutely terrible service would not recommend them to anyone, not even my worst enemy. My mother (who is recently widowed and in her late 60's) was downsizing. She had put in an offer on a house that had been accepted in writing, after not hearing anything for a couple of months she went in to the branch this morning to ask what was happening. She was told that they had sold the house to somebody else and have already ccompleted. No apologies, no phone call, nothing, nothing was said until s...
read full review
Was this helpful? Yes
Jun 22,2014
Minithumbup
By:
Jun 22,2014
0 people found
this helpful
I would like to thank the lettings team at KFH for their help with me finding my ideal property. First, Jess and Shelley for putting up with my sudden cancellations of viewings/no shows for various reasons! For the 2 times this happened they didn't moan or complain at all. Currently I am in the process of moving so my landline is unavailable and also my mobile phone is out for repairs so contact was only by email. Both Shelley and Jess were great with responses - usually within 10 minutes of me...
read full review
Was this helpful? Yes
Mar 24,2013
Minithumbdown
By:
Mar 24,2013
2 people found
this helpful
First arranging a viewing for a property that you like is nearly impossible. The worst thing was our offer wasn\'t even taken seriously by their staff and we had to wait for four days for their approval! and then they managed to get the offer through the vendor. Getting a property through them makes the whole process much more frustrating and I had the urge to review them. If possible avoid them....
read full review
Was this helpful? Yes
Dec 10,2012
Minithumbdown
By:
Dec 10,2012
2 people found
this helpful
Avoid these people if you can. I use KFH as a tenant, however I am also a landlord and would not consider allowing them to administer my property. I have no doubt that some employees are good, however the general level of service is poor. This is the second time we have used KFH as tenants and only because they were the only agent offering a particular property. We asked for complete transparency at the start and were still hit with various charges as a surprise later on at contract stage ...
read full review
What agent could do to change your mind?
1. Be honest and be seen to be honest: give prospective tenants a schedule of all the charges they will be expected to pay before moving in, at the point of extending their contract and upon departure. 2. If you make a mistake - raise it, apologise and remedy it. 3. Get your tenants\' names correct in an email. Basic professionalism would be a bonus.
Was this helpful? Yes
Areas covered
  • BR1, BR2, BR5, BR6, BR7
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 1 1 0 0 0 1 0 1
Anna Fitzsimons - upload your photo Anna Fitzsimons
2 reviews

About Anna No description set View full profile
George Sifonios - no image available George Sifonios
35 reviews

About George No description set View full profile
Paul  - upload your photo Paul
4 reviews

About Paul No description set View full profile
samantha Richardson - no image available samantha Richardson
Assistant Manager
8 reviews

About samantha No description set View full profile
Jess Mackinnon Clair Matczak - upload your photo Jess Mackinnon Clair Matczak
1 reviews

About Jess Mackinnon No description set View full profile
Shelley Matczak Roxanne Johnson - upload your photo Shelley Matczak Roxanne Johnson
1 reviews

About Shelley Matczak No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Kinleigh Folkard & Hayward, Bromley BR1 1LF

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property