Kinleigh Folkard & Hayward - Blackheath, London, SE3

2.3/5 rating 7 reviews
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    Anna Fitzsimons
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    Natalie Humm
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    George Sifonios
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    Kelly Durdey
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    Paul
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    samantha Richardson
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    Clara Norman
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Kinleigh Folkard & Hayward

25-27 Montpelier Vale Blackheath, London
Greater London
SE3 0TJ

020 8852 9451
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Jul 11,2017
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By: 'Disappointed'
Jul 11,2017
1 people found
this helpful
From the first moment we contacted them they have been completly useless. Complete mixed messages about availibilty and viewings. No one knows what's happening when you call. Additionally the last we had contact with was very dishonest. The current occupants of the house tried to warn us while we were viewing the property and she deliberately tried to speak over the tenant and even told us the lady was a real problem! Unprofessional...... and we've had a lot of experience with estate agents...
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Jun 03,2015
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Clara Norman
By: 'dissapointedclient'
Jun 03,2015
2 people found
this helpful
We had a very unfortunately experience with this agency in 2015, being first time buyers KFH Blackheath took complete advantage of our lack of knowledge in the housing market. We made a number of offers on a property close to the village and in the end we lost the property to other KFH customer that was selling a very highly priced property with the same agent. The opposition party was given priority of the sale albeit the offers matched. We were also told by KFH that if we switched our mortgag...
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Jan 28,2014
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Natalie Humm
By: 'Eoghan'
Jan 28,2014
0 people found
this helpful
Natalie was the best letting agent I have experienced over the 10 years I have been renting in London, she was always honest, courteous and helpful. There were some relatively significant issues with the condition of the flat at the start of the tenancy. Natalie helped us to get them sorted, and helped to smooth interactions with the landlord. Natalie was similarly helpful at the end of the tenancy, providing us with sufficient notice when scheduling viewings and telling us in good time if a ...
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Mar 07,2013
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Kelly Durdey
By: 'Sherbs'
Mar 07,2013
7 people found
this helpful
DO NOT USE KFH!!!!!!!! I was attacked by my housemate and was advised by the police to seek emergency refuge, which I did. I moved out of the property and continued to pay rent whilst a new tenant was found. The process dragged on for FOUR WEEKS!!! Not only this but I was forced to pay to have the new tenant re referenced and to pay for the new tenants deposit to be protected, fees totalled almost £350!!! Furthermore, I was left with all the bills from the house to pay as KFH did not c...
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By: Gazza
Mar 08, 2013
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I don't see what the problem is here. Not the agents fault that your housemate attacked you. Also you should be made to cover costs. Also your tenancy was joint and several I imagine, so it's correct you were pursued for bills. ...
Jan 10,2013
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By: 'Janet Rice'
Jan 10,2013
2 people found
this helpful
As a tenant we found KFH to be disappointing and of questionable competence. A number of half truths were told to get us to sign up and then promises not fulfilled, for example we ended up having to completely clean our property despite them including a commitment to professionally clean in advance. On departure our view of their competence dropped further and they regularly flouted the contract terms. Steer clear....
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What agent could do to change your mind?
Employ competent staff who read the contract documents and treat people with integrity.
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Nov 29,2012
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Natalie Humm
By: 'Charlie Connelly'
Nov 29,2012
1 people found
this helpful
Natalie was a complete superstar in helping us secure a lovely rental apartment. Our situation wasn\'t completely straightforward as we were just returning to the UK after years living abroad, but Natalie made the whole process smooth and stress-free with her cheerful, friendly, flexible, understanding and efficient nature. Natalie couldn\'t have been any more helpful and we\'re really grateful for her assistance....
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Jul 05,2011
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By: 'DoNotUseKFH!!'
Jul 05,2011
12 people found
this helpful
Do not use this company to manage your property. Not only do they not follow basic instructions, get my name and address of property wrong they don\'t improve their service after a complaint is made. The head of management Natalie Brownsmead was contacted due to the level of service and to be honest she is as incapable as her staff. DO NOT waste your money by having them manage your property....
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Areas covered
  • SE3, SE4, SE6, SE7, SE8, SE9, SE10, SE12, SE13, SE18
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £617,000
  • Max: £617,000

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Anna Fitzsimons - upload your photo Anna Fitzsimons
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Natalie Humm - upload your photo Natalie Humm
 2 reviews

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George Sifonios - no image available George Sifonios
 35 reviews

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Kelly Durdey - upload your photo Kelly Durdey
 1 reviews

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Paul - upload your photo Paul
4 reviews

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samantha Richardson - no image available samantha Richardson
Assistant Manager 9 reviews

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Clara Norman - upload your photo Clara Norman
 1 reviews

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Opening hours


  • Monday: 09:00 - 19:00
  • Tuesday: 09:00 - 19:00
  • Wednesday: 09:00 - 19:00
  • Thursday: 09:00 - 19:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 16:00
  • Sunday: Closed
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