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    Jonathan
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King & Chasemore

20 Church Road Hove
East Sussex
BN3 2FN

01273 796026

Aug 26,2016
Minithumbdown
By:
Aug 26,2016
0 people found
this helpful
Dreadful ! 12 hours after signing up with them I changed my mind as I felt they had been too pushy, and over valued my property, but having already paid a deposit for some legal fees I requested my money back. However after numerous emails , and visits to the branch it was not forth coming. Eventually I had to dispute the transaction with my bank to get the refund. Appalling....
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Comment on agent fees
BAD, wanted 1.5% commission
Was this helpful? Yes
Jan 11,2016
Minithumbdown
By:
Jan 11,2016
0 people found
this helpful
Avoid. I replied to a "Mr & Mrs R are desperate to buy in your street" letter. I explained I was testing the water so wanted no marketing under any circumstances but I would accept viewing if someone was very keen. Many came but no Mr & Mrs R and some didn't even know the area (so much for "desperate to buy in your street"). I was assured there would be no photos, no marketing. Guess what? A photo of my property went in their window. Don't trust them....
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Jan 15,2015
Minithumbdown
By:
Jan 15,2015
0 people found
this helpful
Incompetent is an understatement. From the time we first went with them we've had nothing but problems. When we first moved in we were mislead about fees and now that we have moved out they are not returning any of my calls or emails regarding the return of my deposit. It's been a month since I moved out and feel that the house was left in an excellent condition. Since then we have heard nothing and every time I call their office all I get are excuses, such as 'oh I've been on holiday for 2 week...
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What agent could do to change your mind?
Respond to phone calls and emails. Actually keep the tenant informed.
Comment on agent fees
Over charged for a very poor service and missed advised when agreed to the letting.
Was this helpful? Yes
Dec 10,2014
Minithumbdown
By:
Dec 10,2014
1 people found
this helpful
Pushy agent, the "Manager" came to see me. very fake and insincere - told me how wonderful my property was and then spent the next 30 mins trying to get me to sign up with him. telling me about buyers and how no other agent has coverage he does. when I finally relented and asked the commission, it was by far the highest I had from 3 agents. I said if its so easy to sell why would I pay you more. another 15 mins of waffle. Needless to say did not use them and will not even look through ...
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What agent could do to change your mind?
Changed to pushy guy coming to see me
Was this helpful? Yes
Oct 10,2014
Minithumbdown
By:
Oct 10,2014
0 people found
this helpful
Made a huge error with our contract renewal. Charged us then claimed new comntract was invalid. Took ages to get blinds ready on house. Really rude and refused to apologize despite errors...
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Sep 30,2014
Minithumbup
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Sep 30,2014
0 people found
this helpful
Have bought and sold through King and Chasemore this year. A new team has clearly distanced themselves from previous comments on here - I found them great to deal with. They sold my property very quickly where my previous agent failed and they were always on the end of the phone when I needed them. A few minor issues on my purchase were 'nipped in the bud' early on which made the whole process very smooth. If I move again, will definitely be in touch. Thank you all....
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Comment on agent fees
They charged a bit more than the first agent I was with, but that didn\'t matter as I got the result I wanted
Was this helpful? Yes
Sep 07,2014
Minithumbdown
By:
Sep 07,2014
2 people found
this helpful
Agent did not turn up to the appointment, although i got confirmation that she was coming on the the day itself. Waited for about half an hour then rang again and was told agent has gone to another appointment (?!!) So i asked the man answering the phone call what was happening, he said he would try to locate veronica. I tried to give him my number so he could ring me back, unfortunately he hung up on me. To save yourself time, and frustration, please do not choose this estate agent....
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Jun 13,2014
Minithumbdown
By:
Jun 13,2014
2 people found
this helpful
King and Chasemore have lied constantly during my tenancy to myself and my landlords. They told my landlords I could no longer afford the rent so that they could kick me out and increase the rent, getting then a larger %. Legally you can only increase by 10% per year but this wasn't enough of an increase fir them. They are also brutal with the company they use to 'check out'. Conveniently much more thorough than 'check in'; as a result are claiming to keep 70% of my deposit! Don't trust these ag...
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What agent could do to change your mind?
Other Agent fees were far more reasonable. Another way King and Chasemore con money from people. Disgraceful.
Was this helpful? Yes
Apr 16,2014
Minithumbdown
By:
Apr 16,2014
3 people found
this helpful
Absolutely dreadful agent , use them at your peril, and that's coming from some-one who actually used to be an estate agent. I cannot stress how bad they are. All the staff are inexperienced and do not have a clue how to progress a sale. They are only good for meeting you at properties and doing viewing, and they can't even do that very well. The managers don't have a clue what they are doing and could quite possible sabotage the whole deal. God only knows what they actually tell sellers and ve...
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Jan 27,2014
Minithumbdown
By:
Jan 27,2014
2 people found
this helpful
I am currently trying to find a property to rent in the Brighton area and am finding the experience really disheartening. For the past six months, I have been looking for a one bedroom flat for myself and my Wife. Throughout the process we have been consistently lied to by letting agents in the most callous and calculated way. Some of the lies are small- such as promising to phone us back to tell us if we have been successful in being chosen for a property we have asked for. Thus far...
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Jan 24,2014
Minithumbdown
By:
Jan 24,2014
0 people found
this helpful
I found King & Chasemore through Right Move for a property that I was told was dog friendly so I went to view it. I viewed the property and wanted to take it but as there were 2 others viewing the property they would let me know. I went to the K&C office in Hove East Sussex after the viewing as I was passing and spoke to Jonathan who was helpful and took my details that were scribbled on a rough note pad and said that he would call me that day or tomorrow with an answer. I heard nothin...
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What agent could do to change your mind?
I will never use King & Chasemore. They are completely useless. They need to have a massive overhaul on staff training and customer care.
Was this helpful? Yes
Sep 13,2012
Minithumbdown
By:
Sep 13,2012
5 people found
this helpful
This business appears to operate as a mortgage advisor with a sideline in estate agency. As a result of our experiences with them we now actively avoid properties marketed by K&C and certainly would never engage them to sell a property. - After putting in an offer on a property with the local office marketing it, there was silence for several days. It turned out that this was because we had originally registered with an office on the other side of town and, apparently because of K&C\'...
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Was this helpful? Yes
Feb 01,2011
Minithumbdown
By:
Feb 01,2011
2 people found
this helpful
Terrible service. Unorganised. Unreliable...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 67% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £395,000
  • Max: £575,000

Letting
  • Min: £0
  • Max: £0



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